We partnered with Palo Alto Networks’ to quickly onboard more than 25 customers to a new cloud service - Read our case study to learn more. You can also find out more in the press via: http://bit.ly/1QPDAsn

1. PAGE 1
NEXON ASIA PACIFIC
Nexon Securely Onboards 25 Cloud
Customers in Only Eight Months
CASE
STUDYNEXON ASIA PACIFIC
Nexon Securely Onboards 25 Cloud
Customers in Only Eight Months

2. PAGE 2
NEXON ASIA PACIFIC
Nexon Securely Onboards 25 Cloud
Customers in Only Eight Months
STORY SUMMARY //
Based in Australia, Nexon Asia Pacific is a leading Managed Security Service Provider (MSSP) that delivers a range of
application, connectivity, and security services to a diverse customer base. When they wanted to expand the ­business
rapidly, and deliver faster, more agile service to their customers by launching new cloud services, they needed a
­comprehensive, integrated security platform — the tighter, the better.
Nexon Asia Pacific is a Managed Security Service Provider
(MSSP) that delivers infrastructure and software to provide
secure connectivity and productivity applications, unified
communications, business intelligence and continuity,
and cloud services. Nexon’s 120 employees support small
to medium to enterprise-sized customers in the retail,
manufacturing, telephony, insurance, hospitality, health, and
not-for-profit industries in Australia, Asia Pacific, the United
States, and Europe.
INDUSTRY // Service Provider
CHALLENGE // Provide security and rapid customer
onboarding for a new cloud-based service offering.
SOLUTION // Palo Alto Networks®
Next-Generation
Security Platform, including Threat Prevention, IPS, URL
Filtering, GlobalProtect™, and Panorama™ management
subscriptions.
SUBSCRIPTIONS // GlobalProtect, Panorama,
Threat Prevention, URL Filtering (with PAN-DB)
APPLIANCES // M-100, PA-5000 series
RESULTS
• Grew revenue of new cloud-based service from 0 to
22% in under eight months
• Reduced security operating expense by 50%
• Onboarded customers quickly and seamlessly
• Improved throughput and delivered faster service
for customers
• Increased visibility into applications and threats

3. PAGE 3
NEXON ASIA PACIFIC
Nexon Securely Onboards 25 Cloud
Customers in Only Eight Months
The ABCs of Nexon’s ABC Service
Barry Assaf had a dilemma on his hands. As the ­Director
of Nexon Asia Pacific, a Managed Security Service
Provider (MSSP), and a Palo Alto Networks NextWave
Channel Program Silver Partner, he wanted to grow
the business by launching a new cloud-based service
called: Agile Business Cloud (ABC). “Our goal was to
become a cloud integrator and move the ­infrastructure
of new and existing customers to the cloud,” says
Assaf. “This would make our customers’ networks and
operations more effective, improve performance, lower
costs, decrease time-to-market for their products —
and help drive a new revenue stream for Nexon.” ABC
would provide ­centralized virtual services to Nexon’s
customers. “It’s designed to deliver a highly secure and
reliable ­connection from our data centers to a client’s
MPLS network, so they can seamlessly add new, or
transition existing applications to the cloud over our
­high-performance network,” says Assaf.
Several obstacles stood in the way of making ABC a
reality. “It was essential that our service give customers
the same or better level of security they already enjoyed
in their private networks,” says Assaf. Nexon’s current
platform only provided perimeter security. “It couldn’t
­address the entire security spectrum and the cloud,” says
Assaf. “It also required our customers to have numerous
additional, separate, remote access security solutions on
site for threat prevention, URL filtering and more.”
Nexon’s existing security platform placed ­other
­constraints on the company’s vision for a new cloud
­service as well. “It only provided basic security ­policies,
and we wanted advanced functions and easier
­management and access,” says Assaf. “Since we’re also
an ISP, better throughput was definitely a goal. Another
area of interest was finding something that would more
easily manage VPN clients because this is often an issue
for customers.”
Finding Safe Waters and Diving In
Nexon needed a modern, multifaceted, next-generation
security platform to protect its ABC cloud service, and to
enable it to offer hosted/managed firewall services. It had
a lot riding on a move to a new solution. “Investing in
a new technology would incur cost and involve some
risks,” says Assaf. “How would our customers react to
a new security platform? Ease of management, security
­capabilities, the speed of deployment, and customer
onboarding were all concerns as well.”
Identifying the right security platform was paramount to
Nexon because the success of its ABC cloud ­business
hinged on making the correct choice. Assaf and his team
heard about the Palo Alto Networks next-generation
security platform, and checked it out. Consisting of a
Next-Generation Firewall, Threat Intelligence Cloud, and
Advanced Endpoint Protection, the security ­platform
­delivers application, user, and content visibility and
­control, as well as protection against known and­
­unknown cyber threats. The Threat Intelligence Cloud
piece ­provides central intelligence capabilities and
automates the delivery of preventative measures against
cyber attacks.
“We did our homework, evaluated how the Palo Alto
Networks PA-5050 next-generation firewall works, and
ensured it met all of our requirements,” says Assaf.
“What jumped out was its visibility and integrated
functionality. With the firewall and our Threat Prevention,
“Palo Alto Networks delivered the high
level of security, fast onboarding, and
comprehensive functionality, all integrated
into one complete platform that enabled
us to offer new secure cloud services to
customers. After just eight months, cloud
services account for a quarter of all of our
revenue.”
Barry Assaf, Director,
Nexon Asia Pacific
MSSP’s New Cloud Service Secured by Palo Alto Networks Delivers
Superior Security and Unprecedented Business Results

4. PAGE 4
NEXON ASIA PACIFIC
Nexon Securely Onboards 25 Cloud
Customers in Only Eight Months
URL Filtering, and GlobalProtect subscriptions, we have
a single, natively integrated platform to protect all of our
­customers, and their users, through one simple ­monitoring
and reporting ­interface. We’d been looking for one platform
that could provide a complete security solution for a very
long time.” Native integration means the pieces were
purpose-built to work together and talk to each other,
thereby reducing the security gap.
Nexon found Palo Alto Networks approach to security
unique and innovative. “Because the Palo Alto Networks
platform is based on application identification, it ­delivers
extensive visibility, more tuned to secure today’s
­application-intensive computing environments,” says
­Assaf. “App identification is a significant benefit and a
clear product differentiator compared to legacy firewalls.”
Through one comprehensive Palo Alto Networks
platform, Nexon recognized that it could gain superior
network visibility and stronger security for its ABC cloud
service. “It was a bit of a leap of faith to switch security
platforms, but after testing, we were very comfortable
with the stability, security and capabilities of Palo Alto
Networks,” says Assaf.
New Service Takes Flight
Nexon purchased and deployed two Palo Alto Networks
PA-5050 firewalls, including Threat Prevention,
URL Filtering, and GlobalProtect subscriptions, and
Panorama centralized management. GlobalProtect mobile
security service extends the safe application enablement
of Nexon customer’s policies to all users, regardless of
location or the device used for access.
Panorama management provides centralized command
and logging capabilities for Nexon to easily manage,
monitor, and update all security devices from one
­location and ­interface. “The deployment was quite easy
and ­painless, relative to our experiences with other
­vendors,” says Assaf. “We did it all pretty quickly and
without any ­significant training or overhead.”
The Cloud Soars Down Under
Nexon launched its Agile Business Cloud (ABC) ser-
vice. “Onboarding customers with Palo Alto Networks
has been quite smooth and twice as fast as before,”
says Assaf. “It has really ­facilitated our ability to scale.
In just six to eight months since ­deploying Palo Alto
Networks, we’ve onboarded 25 ­customers to ABC,
including accounting firm Moore Stephens Sydney, and
24/7 ­mission-critical call center provider Customers
1to1. Since conceiving ABC, our cloud ­business has gone
from zero revenue to now account for a fifth of our entire
­business. Palo Alto Networks played an integral role in this.”
Customer satisfaction and throughput has increased
with the move to Palo Alto Networks. “Clients say their
services are running a lot faster since we installed Palo
Alto Networks,” says Assaf. “I like that service didn’t
degrade as we activated more features.”
Nexon, and its customers, are benefiting in other ways
as well. “Before, customers had to have their own
filtering and other security solutions on premise, and
we’d have to run a separate remote access server for
them,” says Assaf. “The rich functionality of Palo Alto
Networks ­enabled us to remove these devices from
their ­infrastructure, which has increased operational
­efficiencies by 50 percent.”
Panorama centralized management gives Nexon a
single interface for visibility across all of its firewalls and
subscriptions. “This is good for us, but it ­really helps
customers with reporting and compliance ­requirements,”
says Assaf. GlobalProtect mobile security is also
­delivering results for Nexon and its clients. “We use
GlobalProtect on our platform, and some customers
have it in their environments,” says Assaf. ­“Managing
VPN clients used to be problematic for lots of our
“An ideal partner is one that is supportive,
listens, is open to discussing your technical
and business requirements, and is
responsive — that’s Palo Alto Networks.
We have been very impressed with their
team – and the capabilities of their
security platform — since day one.”
Barry Assaf, Director,
Nexon Asia Pacific

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NEXON ASIA PACIFIC
Nexon Securely Onboards 25 Cloud
Customers in Only Eight Months
­customers. GlobalProtect allows us to offer them a VPN
solution that reduces overhead, complexity, and the time
required to manage remote end users and keep systems
up to date. It’s been very effective, and doing it all from
one platform is great.”
Ready for More
Nexon isn’t done with finding new ways to help its
clients — and its business — with the Palo Alto Networks
­security platform. “Rolling out ABC was just the first
phase in our plans for Palo Alto Networks,” says Assaf.
“The next phase is to launch security services for
on-premise customers, where we’ll help them manage
and use the Palo Alto Networks platform.”
The MSSP also envisions new services around
GlobalProtect. “We’re developing some MDM and
traffic management offerings with Palo Alto Networks
GlobalProtect and identity management, and the Aruba
Networks platform,” says Assaf. “We’re also looking at
ways to use Splunk with Palo Alto Networks to benefit
our customers. Another focus is creating an endpoint
solution, based on Palo Alto Networks Traps™ Advanced
Endpoint Protection, to overcome legacy antivirus
shortcomings and prevent exploits from compromising
endpoint devices.”
Teamwork Delivers for Nexon’s Customers
The partnership between Palo Alto Networks and Nexon
has been mutually beneficial. “Our interaction with Palo
Alto Networks has been very positive from the first
engagement,” says Assaf. “It’s refreshing how open
they’ve been to our requirements and what we’re trying
to accomplish. It’s challenging to invest in a different
platform, and we had concerns about how quickly we
could come up to speed to onboard customers. However,
we’ve received comprehensive support from both Palo
Alto Networks account and technical teams. We got it
all on site, configured, and received excellent support, as
well as the information we needed and lots of attention.”
Palo Alto Networks has delivered on everything Nexon
hoped for when they put their trust — and the launch of
their cloud business — in the hands of the next-generation
security company. “We got a complete platform in Palo
Alto Networks, which is strategically very important to
us, and it’s delivered in all the areas needed,” says Assaf.
“We’ve gotten visibility into threats at the app level, and
to see what users are doing. The fact that everything is
integrated into one platform with one reporting ­interface
— and that we can scale and onboard customers without
any impact on performance or the need for more ­overhead
— is simply fantastic.”
The decision to go with Palo Alto Networks has ­produced
the results Nexon desired. “In just eight months since
­deploying Palo Alto Networks, we’ve been able to
­onboard customers and get a strong return on our
investment, and our forecast for further growth is strong.
We’re very impressed with Palo Alto Networks and with
the growth of our business.”