Management jobs require effectively managing relationships with colleagues through open communication, respect, and team building. As a manager, communication skills across various mediums are crucial for relaying information between all levels of staff and leadership. Maintaining organization, addressing problems creatively, and planning for the future while focusing on goals are also important responsibilities of a manager. Demonstrating an understanding of the business sector, competitors, and economic landscape is essential for career progression in management.
2. Management jobs are all about people, and being
able to build successful relationships is integral. If
you want to lead a team, you'll need to earn the
respect of your colleagues. To do this, you need to
know how to effectively deal with other people.
Setting time aside to get to know your team
members on both a personal and professional level,
through social activities or team-building training,
while still maintaining professional boundaries, will
go a long way to earning their respect.
3. Effective leaders must master all forms of
communication including written, verbal and
listening skills. As a team manager you're the line of
communication between frontline staff and senior
management. You'll liaise with a variety of people,
from entry-level employees to heads of departments
and CEOs, in a number of different ways - via email
and social media, over the phone and in
presentations, meetings and one-to-ones.
4. To ensure that lines of communication remain open,
you'll need to make yourself readily available and
accessible to your employees to discuss any issues or
concerns that arise. Having an open door policy or
weekly or monthly team meetings should facilitate
this. Let your staff know that they matter by
maintaining eye contact, smiling and listening
attentively.
5. As a manager you'll juggle multiple responsibilities,
so excellent organisational skills are vital. You'll need
to manage your own workload, oversee the work of
other employees, attend meetings and training
sessions, carry out appraisals and review company
policies. Sloppy working practices, tardiness and a
general lack of organisation won't be tolerated at
this level and will set a bad example to your staff.
6. It's a manager's job to think of the bigger picture, so
as well as focusing on today's tasks and
responsibilities you'll also need to plan for the
future. This means setting priorities in line with
company goals, reviewing systems and policies, and
attending training and managing the CPD activities of
your team.
7. You'll be tasked with spotting and solving problems
on a daily basis in a managerial position. This
requires outstanding attention to detail and the
ability to remain calm under pressure. To ensure that
your team is productive and that the workflow runs
smoothly, you'll have to think on your feet when
problems arise. Creative thinking will help you to
come up with innovative solutions that minimise the
impact on your team and the business as a whole.
8. If you want to progress to management level, an
understanding of the marketplace in which a
business operates and what it is that makes a
business successful is essential. To demonstrate this,
you'll need to show that you:
are aware of the organisation's mission and aims
have an understanding of the job sector that the
company belongs to
know about the political and economic issues
affecting the business
can identify the company's competitors.
9. As well as being business-focused decision-makers,
managers also need to play a supportive role. If
you've reached this senior level you have a
repertoire of experience, knowledge and skills, and
it's your job to pass this knowledge on and share
your skills with other colleagues.