Data Strategy and Analytics Leader

1. Nikhil M Dhokale
Naperville, IL – 60563
312-403-0451
nikhil.dhokale@gmail.com
www.linkedin.com/in/nikhildhokale
CAREER SUMMARY
Data Strategy and Analytics expert with extensive experience building cross-functional teams to drive
Customer Growth and better Customer Experience by delivering Data Powered solutions. Passionate
about insuring Data Return On Investment through Customer Analytics and Channel Digitization.
Looking for a Senior Leadership role in Data Management.
WORK EXPERIENCE
BMO Harris, Financial Services, Chicago, IL 2016 - Present
Program Manager Enterprise Product Master – EPM 2017 - Present
Added 2000 products across 10 Product Lines in 4 years. Selected successes:
 Saved $100K for the Bank by reducing reliance on Vendor-FIS technology and services. EPM was
leveraged to control Channel eligibility.
 Increased BMO Customer base by adding 10,000 Customers for the Retail Deposits & EveryDay
Banking portfolios by offering targeted promotions. Product and Promotion definitions in EPM
were leveraged by Zafin, SourceLink and FICO platforms to fulfill promotions.
 Increased profitability of Retail Lending (Mortgage & Home Equity) portfolio by pricing them using
AI models developed by Nomis. Served as Product Data & Data Architecture SME.
 Participated as Product Data SME in biweekly meetings for 12 months as a member of the
Operating Committee to draft Reference Guide & Product Inventory deliverables for the very first
Product & Service Governance OCC Exam launched in 2019.
 Improved Customer Experience by leveraging EPM to provide consistent and accurate Product
information at Account Opening to achieve revenue targets for Retail Deposits portfolio.
Customers can now open new Retail Deposit accounts in minutes using the ApplyNow platform.
Senior Manager Data Strategy 2016 - 2017
Data Strategy leader for Master & Reference Data Platforms. Achievements include:
 Reduced Risk to Organizational Reputation by correctly classifying Assets by Legal Entity and by
LOB. Improved Data Quality & Trust for US Resolution Planning Exam - Dodd Frank Act by
aligning Legal Entity and LOB information across 10 platforms.
 Reduced Operational Risk for AML Currency Transaction Reporting - CTR process by automating
existing manual and error prone process.

2. Page 2 Nikhil M Dhokale 312-403-0451
True Value, Retail Home Improvement, Rosemont, IL 2015 - 2015
Program Manager
 Led selection process to pick Edgenet as the Data Pool Vendor for Product data. Negotiated
EdgeNet contract to save $10K/month for 12 months in subscription fees by discounting them.
IBM - Initiate, Chicago, IL 2007 - 2015
Managing Consultant 2010 - 2015
Data Management leader managing up to $5M dollars in revenue with geographically-spread teams of
20 people with a successful track record of delivering data-powered solutions. Selected highlights:
 Facilitated one consistent view of Client across the enterprise and early detection of data issues at
a Pharmacy Benefits Management company by transforming disparate data sources within the
organization by implementing a Client Hub.
 Integrated customer data, spread across multiple systems at a Tractor Corporation, to uniquely
identify customers, and generate a 360 degree view of customer, to target marketing efforts for
existing and future customers. Managed onsite resources on customer side in addition to internal
teams to successfully meet aggressive project timelines.
 Delivered Client Hub to enable a Public Sector Entity to better deliver coordinated services to the
clients they serve, and better prevent frauds through early detection.
Senior Consultant 2007 - 2010
 Reduced Cost for Marketing campaigns at a Large Bank by implementing a Central Hub to identify
households from their Customer base.
Enterprise Integration Consultant 2004 - 2007
Delphi Automotive Systems, Troy, MI
Michelin, Greenville, SC
Universityof Illinois at Chicago, Software Programmer 2000 - 2004
SKILLS
• Master Data Management • Data Analytics
• Data Integration • Data Remediation
• Data Governance • Big Data & Cloud
• Dimensional & Graph Models • BlockChain
EDUCATION
 Master of Science in Computer Engineering, University of Illinois at Chicago 2003
 Bachelor of Science in Control Systems Engineering, Mumbai University 1998
MEMBERSHIPS
 VP Public Relations Naperville ToastMasters #2051