1. Performance
Appraisal Techniques

2. Performance Appraisal :
According to Newstrom, It is the process
of evaluating the performance of
employees, sharing that information
with them and searching for ways to
improve their performance.

3. Performance Appraisal Methods

4. Performance Appraisal Methods
 Individual Evaluation Methods
 Confidential report
 Essay evaluation
 Critical incidents
 Checklists
 Behaviorally anchored rating scale
 MBO
 360 degree

5. Essay evaluation
 The rater is asked to express the strong as
well as weak points of employee's behavior

6. Critical Incident method
Ex: A fire, sudden breakdown, accident
Workers reaction scale
A informed the supervisor immediately 5
B Become anxious on loss of output 4
C tried to repair the machine 3
D Complained for poor maintenance 2
E was happy to forced test 1

7. Checklist method
•Simple checklist method
•Forced choice method
Simple checklist method:
Is employee regular Y/N
Is employee respected by subordinate Y/N
Is employee helpful Y/N
Does he follow instruction Y/N
Does he keep the equipment in order Y/N

8. Forced choice method
Criteria Rating
1.Regularity on the job Most Least
•Always regular
•Inform in advance for delay
•Never regular
•Remain absent
•Neither regular nor irregular

9. BARS( behaviorally Anchored rating scale)
Step 1. Identify critical incidents
Step 2. Select performance dimension
Step 3. Retranslate the incidents
Step 4. Assign scales to incidents
Step 5. Develop final instrument

10. MBO Process
 Set organizational goals
 Defining performance target
 Performance review
 feedback

11. 360 Degree
The 360 degree evaluation process provides
information to an employee from multiple
sources
- a circle of stakeholders –
peers – supervisor – direct reports – higher
mg levels – internal customers – external
customers – vendors – consultants –others
= “360”.

12.  Group Appraisal
 Ranking
 Paired comparison
 Performance tests Field review
technique
Performance Appraisal Methods
(cont.)

13. Ranking method
Employee Rank
A 2
B 1
C 3
D 5
E 4

14. Paired comparison method
Appraiser compares each employee with every other
employee , one at a time.
For ex:
there are 5 employees A,B,C,D,E
So the performance of a will A compared with B & decision
will be taken on whose performance is better…then A is
compared with rest all one by one.

15. Field review method
Performance subordinate peers superior customer
Dimension
Leadership ^ ^
Communication ^ ^
Interpersonal skills ^ ^
Decision making ^ ^ ^
Technical skills ^ ^ ^
Motivation ^ ^ ^