Contenu connexe Similaire à Zensar Retail Presentation (20) Zensar Retail Presentation2. Agenda
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Zensar - A Vertical led Organization
The Retail Vertical
Our Philosophy - Run The Business v/s
Transform The Business
Run The Business
• Implementation, Support & Testing
Transform The Business
• Mobility, Cloud, Analytics, Ecommerce
3. A Vertical Led Organization
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Industry
Solutions
Technologies
Services
Industry
Specialization
BenefitstoCustomer
Retail
Life Sciences
Healthcare
Garments &
Textiles
Healthcare
Government &
Education
Food & Beverages
Dairy
Banking
Insurance
Manufacturing
Media
Utilities
Industry Specialization
Implementation & Roll-Outs
Application Management
Infrastructure Management
Legacy Modernization
Enterprise Application Services
Mobility
Upgrades & Migration
Content Management
Collaboration
Testing
Business Intelligence
and Analytics
Build World Class Services
Domain led Enterprise
Application Services
Business based Solutions
Revenue Recognition
Vertical Centers of
Excellence (CoEs)
New Product Development
Supply Chain Management
Vertical Specific Service
Offerings
Product Lifecycle
Management
Strengthen Vertical Capability
4. The Zensar Business Model
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Vertical Focus
Manufacturing Insurance Retail Banking Healthcare Others
Business Enabling Functions
Human
Resources
Information
Services
Finance
Consulting
Services Unit
Marketing Strategy Quality
Strategic Services
Infrastructure
Management
CRM
Business
Process
Outsourcing
Application
Management
Oracle
Business
Intelligence
Testing
Product
Engineering
SAP
GoogleMicrosoft
5. Zensar Retail
www.zensar.com | © Zensar Technologies 2012 5
Automation Through Services Experience in Retail
Experience of working with over 50
retailers globally
Experience across various retail
formats- Apparel, Grocery, Pharmacy
Working with 10 of Top Retail brands
across the world
Over 600 technical & functional
consultants serving Retail customers
Dedicated Technology and business
Centers of Excellence
CRM
Financial
Planning
Internal & External Collaboration
CRM
Integratio
n
Merchandise
Planning
Source Move Sell
Analytics
Financial
Management
HR
Management
Real Estate
Management
Scheduler
AMS for
Retail
Infrastructure
BPO for
Retail
EAS &
Platform
Driven Retail
Zensar
based
Solution
SolutionFootprints
6. Oracle & Oracle Retail Capability
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Oracle Worldwide Platinum Partner with over 12 Years of experience
Oracle EBS and Oracle Edge services contributes significantly to the enterprise
revenue
Global Pioneer in Apps R12 Implementation and first in Australia
First group of Partners to be trained on Oracle Accelerators
6 end to end implementation
2 upgrades
5 currently being supported by Zensar
• 2 transitioned from other vendor
• 3 moved from implementation to support
• 2 in dedicated support mode
• 3 in shared service mode
Experience across V8, V9 , V10 , V12 & V13
Swift PO with multi-item and new items (Mobile
Enabled)
Bulk Complex Promotion Management
Weekly Sales and Stock Intake (WSSI)
Retail & Distribution Integration
Innovative Solutions
7. Our Philosophy Behind
Run V/s Transform
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Inflection Point 1 -
Legacy or start up
system to give way to
ERP
Inflection Point 2 -
Insight / Analytics and
optimisation is
important
Inflection Point 3 -
CLOSOMI led
disruptive
transformation
Retail Life Cycle and
Maslow’s
Hierarchical
needs w.r.t IT
8. Buying
Price
Management
Plan
Application
Development
Application
Support
Application
Testing
SI for ERP &
Point Solution
Business
Process O/S
Buy Move
Merchandise
Planning
Supply
Chain
Management
Inventory
Management
Market
Brand
Management
Product
Launch
Financial
Planning
Sell Customer
Footfall &
Conversion
Sales
Tender
Management
Customer
Trends &
Loyalty
US UK Middle East South Africa India Australia
Global sample footprint
Retail Standard Processes -
Run The Business
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9. Packaged Solutions
9
SI for ERP & Point Solution
Implementation &
Rollout
Consulting
Upgrade
Application
Maintenance &
Support
Oracle Retail
Oracle - e-business suite
SAP Industry Solutions
Microsoft - Enterprise &
Collaboration
Data Warehousing & Business
Intelligence
CRM Packages
IBM - e- Commerce and
middleware
500+ Projects with Excellent References
150+ Implementations
75+ Upgrades
25+ Global Rollouts
75+ Global Support Engagements
Highlights
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10. Application Support
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Dedicated Support
Onsite Offshore Dual Shore
On Demand
Support
Shared Services
Batch Support
Dedicated
Onsite
Dedicated
Dual Shore
Shared
Support
Cost
Cost versus Support Type Benefits
Lower Total Cost of Ownership (TCO)
• Minimum and flat expenses per month, easy to forecast for annual budget
Robust transition with stage gates to ensure smooth transition to support
Stable support with flexibility
• Support available for extended hrs
• Consistent support availability during leave periods / vacation
• Leverage Vendor Experience - lessons learnt from other customer installations
• Process standardization, documentation (SOP) and control on repeat issues
Customer team can focus on business critical rollouts and upgrades
11. Retail - Plug in Testing solutions
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Oracle Retail
Testing suite
Ecommerce
Suite
Performance testing
Oracle Retail Price Management - Price changes, Promotion,
clearance
Store Inventory Management - Item ranging, Stock take
upload
Automation
Automation suite for regression testing of Oracle Retail
modules
Pre-built test suite for ATG / IBM Websphere ecommerce
platform testing for ecommerce testing
12. Retail New Demands –
Transform The Business
www.zensar.com | © Zensar Technologies 2012 12
Plan Buy Move Market Sell Customer
Buying
Price
Management
Merchandise
Planning
Supply Chain
Management
Inventory
Management
Brand
Management
Product
Launch
Financial
Planning
Footfall &
Conversion
Sales
Tender
Management
Customer
Trends &
Loyalty
Mobility Cloud Social Commerce
Business
Analytics
eCommerce
15. Plug n Play Mobile Solutions
www.zensar.com | © Zensar Technologies 2012 15
POS on Mobile
Queue busting solution at billing
counter
A Mobile Point of Sale (POS) system
developed to complement desktop POS
during rush hours
Interfacing with various POS applications
developed using various technologies
through Web Services
Swift PO Creation
Mobile solution for buyers to confirm
their purchase orders in ERP system
while on field
Capability to create new items along
with purchase order
Pre-built solution on Oracle Retail
available
17. Niche Partnerships
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Predictix Planning Solutions
Pricing & Promotions
Planning & Assortment
Forecasting
Replenishment
Software-as-a-Service
& designed for Cloud
Industry’s only Cloud 2.0 merchandising suite
designed for demanding retail challenges like
Big Data analytics
Omni Channel retail
Rapidly changing forecasting & planning
requirement
Value Proposition
25 better promotional forecast
Better decisions by design
Agile & flexible solution
Anywhere, Anytime access
18. Mobile Inventory Counting System
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Cloud based item-level traceability as a
managed service
Pricing & Promotions
Planning & Assortment
Forecasting
Replenishment
Smart Store Intelligence
Inventory counting by front/back room and
department
Stock-out replenishment / Misplaced item
alerts
In-store commissioning / decommissioning
Returned merchandise tracking
Missing & shrink merchandise tracking
Customer behavior analytics by SKU
Value Proposition
Reduce out of Stocks by 50%
Increase same store sales by 1-10%
Reduce Internal Shrinkage by 70%
Reduce restocking labor by 15-20%
Reduce total supply chain inventory by up-to 5%
19. Leveraging Cloud –
Supply Chain Commerce
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Supply Chain Commerce (SCC) solution hosted on Cloud to help retailers, supplier
and 3PL’s to transact Supply Chain Transaction suppliers.
3 PL
Contracts
Management
Registration
Shipment Tracking
Registration &
Approval of Suppliers
Master Data
Management
Contracts
Management
Purchase Order
RFQ
Retailer specific private
market place
Open market place
ACN
Invoice
RETAILERS
MOBILEALERTS
SUPPLIERS/VENDERS
DASHBOARDS/MIS
Product Registration
& Management
Contracts Management
Transaction Visibility
RFQ
Supplires can respond to
specific retailer RFQ
Open market place
Order Management
Supply Chain
Commerce
(SCC)
nXchange
CPF
R
TF
M
VMI
Credits Management
Segmentation
On-boarding & Data
Management
Transactional
Service
Collaboration
Services
Cloud
Platform
20. www.zensar.com | © Zensar Technologies 2012 20
Integration using nXchange
solution which helps in easy
Extraction, Transformation
& Load for different formats
of file required by different
entities.
Leveraging Cloud –
Supply Chain Commerce
24. We Offer Services to
Run and Transform your Business
www.zensar.com | © Zensar Technologies 2012 24
Plan Buy Move Market Sell Customer
Buying
Price
Management
Merchandise
Planning
Supply Chain
Management
Inventory
Management
Brand
Management
Product
Launch
Financial
Planning
Footfall &
Conversion
Sales
Tender
Management
Customer
Trends &
Loyalty
Mobility Cloud Social Commerce
Business
Analytics
eCommerce
Application
Development
Application
Support
Application
Testing
SI for ERP &
Point Solution
Business
Process O/S
25. www.zensar.com | © Zensar Technologies 2012 25
Thank You
Niraj Singh
Regional Manager – India Sales
+91 99200 44 693