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Similaire à Microapps: Redefining Enterprise Mobility
Similaire à Microapps: Redefining Enterprise Mobility (20)
Microapps: Redefining Enterprise Mobility
- 1. Microapps Creating the Next Generation Portal B2E and B2B Apps Nischal Y Principal Software Engineer srireddy@progress.com
- 2. 2 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Agenda Current state of Enterprise Mobility What are Microapps and how they can help Eloha Microapp Platform and Demo
- 3. 3 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Mobility is the enabling centrepiece of digital convergence. © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.Image Source: PEXELS
- 4. 4 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Created New Industries Revolutionized Communication © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.Image Source: PEXELS Transformed Our Lives
- 5. 5 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. ENTERPRISES ? © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.Image Source: PEXELS
- 6. 6 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Paper Processes Web Applications Siloed Apps
- 7. © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. How did we end up here? © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.Image Source: PEXELS
- 8. 8 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. EVOLUTION OF ENTERPRISE APPS Legacy Applications Legacy Applications CRM ERP Solutions© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. SolutionsSaaSLegacy
- 9. 9 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Enterprise Mobility Maturity MATURITY BUSINESSVALUE AWARE - No mobility strategy - Few approved applications - PC experiences to mobile - Security risks REACTIVE - Few Custom apps - SaaS Mobile applications - Mobile web - Mobile device management PROACTIVE - Articulated strategy - Containerization - Custom applications - Process transformation Maturity Productivity
- 10. 10 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Climbing up the Maturity model
- 11. 11 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Choosing Application Architecture OS JavaScript Application Native + VM JIT-COMPILED OS Native Application NATIVE OS Web Application Browser MOBILE WEB OS Web Application Native + Browser HYBRID
- 12. 12 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Architecture Trade-offs Experience Productivity Web Hybrid Native JIT-Compiled
- 13. 13 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Custom Mobile App Development Mobile Application mBaaS Mobile Content Management Identity & Access Management Mobile Application Management
- 14. 14 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. The list of prerequisites is prohibitive!
- 15. 15 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Breaking down the problem into Microapps.
- 16. 16 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. What are Microapps ? Cross-PlatformSingle-Purpose Singe Step in a Workflow
- 17. 17 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Authentication Push notifications Offline support Metadata management Monitoring Device logging Crash analytics User Interface Business logic App approval & Distribution App Updates App Name Form SUBMIT
- 18. 18 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Authentication Push notifications Offline support Metadata management Monitoring Device logging Crash analytics User Interface Business logic App approval & Distribution App Updates
- 19. 19 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Authentication Push notifications Offline support Metadata management Monitoring Device logging Crash analytics User Interface Business logic App approval & Distribution App Updates
- 20. 20 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Authentication Push notifications Offline support Metadata management Monitoring Device logging Crash analytics User Interface Business logic App approval & Distribution App Updates
- 21. 21 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Authentication Push notifications Offline support Metadata management Monitoring Device logging Crash analytics User Interface Business logic App approval & Distribution App Updates MICRO APP
- 22. 22 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Authentication Push notifications Offline support Metadata management Monitoring Device logging Crash analytics User Interface Business logic App approval & Distribution App Updates MICRO APP
- 23. 23 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Native Container + Virtual Machine Microapps Architecture OS Microapp Microapp Microapp
- 24. 24 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Architecture Trade-offs Experience Productivity Web Hybrid Native JIT-Compiled Micro
- 25. 25 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. What about all the other services? Mobile Application mBaas Mobile Content Management Identity & Access Management Mobile Application Management
- 26. 26 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.
- 27. 27 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Eloha Microapp Platform Build and Publish Microapps Serverless BaaS Connect to your enterprise systems
- 28. 28 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Architecture
- 29. 29 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Microapp container
- 30. 30 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. The Platform User management Location services Offline caching Data encryption Data sync Network management Push notifications Data storage CDN App Logic Identity Protocol translation On-demand scale Context Analytics Data Link Connectors Mobile identity connectors SQL ESB API Mgnt SAML SOA REST
- 31. 31 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Development tools
- 32. 32 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Management tools Weekly Users Usage Trends
- 33. 33 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Microapps Cross-PlatformSingle-Purpose Singe Step in a Workflow
- 34. 34 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Microapp Container Manages the Lifecycle of microapp Isolates microapps from idiosyncrasies App Shortcuts Widget Feed App UI
- 35. 35 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Microapp Dissected 1. Microapp Widget 2. Microapp UI
- 36. 36 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Microapp Widget & Cards Place where all the action happens Manifests Events in a simple actionable form Unified user experience
- 37. 37 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Few examples BI charting Approvals Information widgets Analytics Statuses Etc
- 38. 38 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Microapp UI Launched from app shortcut or Widget Used to create new records in systems Example: New ticket, apply leave, submit expense etc.
- 39. 39 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Some examples Ticket creation Corp directory lookup Etc. Submit Reports Submit forms
- 40. 40 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Let’s see it in action
- 41. 41 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.
- 42. 42 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved.
- 43. 43 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Transform Business Services and Apps Into Engaging Mobile Experiences
- 44. 44 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Streamline your business workflows Internal Communications Empower your field service agents Consolidate your business services and apps Simplify Approvals Reduce App Fatigue Increase your business and employee productivity
- 45. 45 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. You can go from being this: Legacy Applications Legacy Applications CRM ERP Solutions© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. SolutionsSaaSLegacy
- 46. 46 © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. To this: Legacy Applications Legacy Applications CRM ERP Solutions© 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. SolutionsSaaSLegacy
- 47. © 2018 Progress Software Corporation and/or its subsidiaries or affiliates. All rights reserved. Want to know more, come talk to us! eloha.io or visit:
Notes de l'éditeur
- Mobility is becoming not only the new digital hub, but also the bridge to the physical world. That’s why mobility will affect more than just your digital operations — it will transform your entire business. SmartPhones are ubiquitous, I bet everyone of us has a mobile phone over here, right? Why don’t we do a simple exercise now, I will ask you 3 questions if your answer is yes raise your hands,, if its no then well don’t raise them. it is estimated that there are around 5 billion Mobile Phone subscribers on the planet, almost 2/3rds of the world population already has a mobile device
- Mobility has helped to - Create new industries and business models that never existed before - Revolutionized our communication - And transformed our live for good. And with the advent of Smartphones we have all the services at our finger tips, there is an app for everything right from booking a taxi to ordering food, groceries etc, Back in india you can even book a tuk tuk with your phone
- But can we say the same about Enterprises
- In an Enterprise setup, we as an employee or business users still depend - On paper processes, - Web applications that offer shrink to fit mobile experiences and - Siloed apps that are seldom used and eventually abandoned.
- So how did we end up here, to answer that question lets see how enterprise app evolved over time
- Initially it was mostly one huge monolithic application that would handle most of the business functions. Then software vendors started building solutions that solved a specific business problem, like CRM, ERP etc, and organizations deployed these solutions alongside the legacy applications. Then people started using SaaS applications these SaaS applications lived along side the purpose built solutions and legacy applications. It is estimated that an organization has anywhere around 20-60 different systems, Which is huge. Each system has its own interface, some of these systems offered mobile apps, while few only offered web interface that can be accessed through mobile phones And few legacy systems only have dated Windows GUI, and few systems had dated Character GUI. So now we have different apps to access different systems and these apps provide different user experience which makes it hard to use them, and more over off the shelf applications are not custom tailored to each organization. Each organization is different, they have different processes and workflows, so what organizations need is more Custom mobile app development that Streamlines & Simplifies the processes and workflows
- Now lets look at this from a different perspective, lets look at Enterprise mobility maturity model to find out where we are The First Phase is Aware Phase: - Here organizations don’t have any mobility strategy - But they are aware about the benefits of mobile applications bring in - They mostly have shrink to fit web applications that are accessed through mobile phones and few applications that are approved by IT The next phase is Reactive phase: - Few custom applications deployed - Few mobile apps that come free with saas solutions - Few web applications accessed through mobile browser Here orgs are aware about the benefits and they also have a strategy to include mobile apps through custom app development and through SaaS mobile apps The last Phase is Proactive phase and this is where the magic happens: - Here they have Articulated Strategy about how they will go about developing and deploying mobile apps inside their org - They have required tools and technology to develop custom applications that are containerized and truly transform the processes and workflows In aware phase they initially see increase in the productivity and then it decreases as they quickly hit the limitations And as they transition to reactive phase they see significant decrease in the productivity as they face lot of challenges in developing custom applications and from user endpoint they see drop in the productivity because of sheer number of apps that offer inconsistent user experience And this is where organizations find it hard to convince their employees to adopt mobile apps The Proactive phase is where the magic happens they start to see increase in the productivity tremendously, here orgs streamline and simplify process and workflows by developing containerized custom applications and delivering them through an omni channel And most of the orgs are still in reactive phase
- The key to climbing the maturity model is: - to develop custom applications that are tailored to business needs - Delivering them through a containerized omni channel experience So first step in developing custom applications is to choose an application architecture
- These are different architecture choices we have, each choices have their own pros and cons, so how do we decide which one to choose, to do that lets look at the tradeoffs of each architecture
- In the top quadrant we have Native and Jit compiled technologies that provide great user experience and don’t rank so well on the productivity front Because applications needs to be developed for different platforms, and investments needs to be to hire right talent with right skills Where as at the bottom end of the spectrum be have web and hybrid that offer great productivity because of all the good that web technologies bring in But the user experience takes a big hit as they cant match the native application experience Moreover application architecture is just one part of the puzzle
- To develop a mobile application we also need different services/solutions like Manage application management Mobile content management Identity and access Preferably Some kind of mBaaS solution that simplifies backend development
- The list of prerequisites is so huge that it prohibits lot of organizations from making any investments How can we climb up the maturity model
- The key to climbing up the maturity model is to breaking down the problem into Microapps
- Microapps are Single purpose Cross-platform applications that helps you to accomplish single step in a workflow, to understand microapps better lets take a step back and see what are different parts that makes up a mobile app
- All these parts put together makes up the whole mobile application, but there are certain features that are repeatable and are needed for all apps So when you extract the repeatable parts, what you will be left with is just your application UI and the business logic of that app What if we can create a generic container application … <Continued>
- That handles all the repeatable parts, then all that you will be left with is the UI and business logic. Also what if we split the application into atomic units that are self sufficient and dynamically deployed into the container app. This will help speed up the application development and also offer focused set of atomic features that will help users accomplish task in a single step. These atomic units are Microapps
- Any number of microapps can be deployed onto the container application
- Now lets look at the microapps architecture, There will be a container application that will be installed on the host OS And any number of microapps can be deployed onto the container app dynamically without Appstore approval Here we choose Nativescript as the technology as it offers great native user experience while helps create applications from a single codebase, this is an excellent fit for microapps architecture Now if you look at the tradeoffs it has best of both the worlds
- You get an exceptional User experience with native apps, and great productivity improvement, since all platform specific nuances is handled by the container and nativescript gives us the flexibility to develop cross platform apps from single codebase, But application architecture is just one part of the puzzle
- What about all the other services that are needed for application development, this is where we come in
- Say Hi to Eloha microapp platform ( https://eloha.io )
- Eloha is a high productivity Mobile application development platform or in short it’s a Microapp platform that provides you will development and management tools which helps you to build and publish microapps easily It is powered by an industry standard MBaaS platform (Kinvey) that provides you with all the services that are required for your application backend It provides you turn key connectors to your enterprise systems and content management systems which helps you accelerate enterprise application integration Lets look at the Eloha platform architecture
- The Microapp architecture has three main pieces: The Microapp containers - We have one container per platform: Android, IOS and Web The platform itself built on top of Kinvey (Kinvey.com) and we internally use Datadirect(https://www.progress.com/datadirect-connectors) to connect to enterprise content and enterprise applications We also provide Management and development console that helps in building and publishing microapps Now lets look at each of this piece individually
- First the microapp container Container is like a clean slate on top of which you can publish any number of microapps, which is built using NativeScript for mobile containers and KendoUI for webcontainer
- Next part is the platform itself - The platform is built on top of kinvey, it provides you powerful sdks that helps you deliver mobile experiences without having to reinvent the wheel It gives you a serverless nops backend, so that you can forget about infrastructure and writing backend services and focus on delivering value to your business And it provide you with Connectors that help you connect to your enterprise system and identity providers
- And we have development tools that helps you in building Microapps faster The development tools are a combination of Cloud and Local, which have flexibility that lets you use both code-first and low code development paradigms. The low code tooling takes your developer productivity a step further by providing templates that lets you easily scaffold a complete microapp in seconds without any coding.
- We also provide you with management tools that lets you put access restrictions and provides you insights about the usage. Now lets look at what microapps are in detail and lets explore few use cases that microapps can solve and streamline
- So we already established that microapps are Single purpose, cross platform apps that help accomplish a single step in a workflow, But what makes up a microapp How do you interact with them What are different parts of Microapps Lets try to understand this better by digging deep into different parts that make up a microapp
- At its core we have a Microapp container that can host any number of microapps. The container has: A Widget feed, which manifest events in a easily actionable cards There is a screen with App shortcuts which help discover and launch Microapp UI And the last thing is the Microapp UI itself Apart from this the container also manages the Lifecycle of Microapp and Isolates it from the nuances of the underlying OS So container is a clean slate which can host any number of microapps and Microapps are like lego blocks that can be added into the container dynamically Now lets try to dissect microapps and see what few examples where it can be applied to:
- The Microapp in itself is made up of just two parts Microapp Widget and Microapp UI - Microapp Widget: The microapp widget is the place where all the action happens, any events that occur in the underlying system will be manifested as easily actionable cards Each widget can show one or more cards, Widgets can also provide dynamic information that refereshes after certain time interval for eg: there could be a widget that provides site analytics from a hubspot backend which will be updated every hour. Microaap UI: You can think Microapp UI as a place where you can create new records in the system or a place where you can get records out of system Eg: Expense Forms, Contacts lookup, Ticket creation etc
- The Microapp Cards have unified UX regardless of the backend system that is generating that event, users will get a feel as if they are interacting with one single system. Furthermore each card provides useful insights that can be easily consumed and users can also act upon the events right from the cards, this will drastically reduce the number of steps which would otherwise have taken.
- Few examples of cards include: BI Charting Approvals: Timeoff, PTO etc Information widgets Analytics: Sales, usage etc Statuses etc
- Micro app UI is the interface through which new records can be created in the system and it can also be used to retrieve information from the system. The Microapp UI can be invoked from the widget or from Microapp shortcut screen. The Microapp UI also provides a unified user experience and lets user easily accomplish a task in one single step, compared to fiddling with multiple logins and applications he would have otherwise had to deal with.
- Few example of Microapp UI include: Ticket Creation Corp directory lookup Submit forms Submit reports etc
- Lets see a demo (Added a gif in the next slide)
- Microapp Cards: Makes it easy to take actions on events Full screen to see gif play
- Microapp UI: Perform task in a single step
- Microapp helps enterprises Transform their business services and apps into Engaging Mobile Experiences.
- Microapps can help your organization to: Streamline business workflows Improve internal communication by reaching out to their employees through one single portal app Empower fields service agents by providing all the service in one single mobile app and simplifying the tasks It also helps you to consolidate business apps and service into one single mobile app, you can go from having 10 different interfaces to one single mobile app with unified user experience Will drastically simplify approvals by providing easily actionable insights though Microapp cards Reduces app fatigue by minimizing number of apps to be installed to one Increases your Business and employee productivity
- So Microapps can help you go from this:
- To this!!
- Reach out to me at srireddy@progress.com to know more or visit https://eloha.io You can also follow our blog on medium: https://medium.com/eloha