3. Use Case: Project Bug KPIs
● Tickets open-per-day.
● Time-to-close tickets.
● Ticket average time-in-status.
Basically, minimalistic DIY alternative to
JIRA Service Desk.
7. JIRA Ticket Concepts
● Statuses vs. Resolutions
● Workflows
● Transitions
● JQL
– Project = JRASERVER and Resolution is empty
order by Created
● REST API
– https://jira.atlassian.com/rest/api/2/search?jql=project=%27JRASERVE
R%27%20and%20resolution%20is%20empty%20order%20by%20%27create
13. Possible Enhancements
● OAuth Login
● Summary reports / graphs (maybe w/Incanter)
● Cache JSON data to disk
● Upgrade Clojure / libraries
● Less code?
● More reports!