2. OVERVIEW
JTIMandiri (JTIM) was established in early 2002 (before
knowns as PT Altelindo Karyamandiri). We provide
comprehensive service and end user support, through the
knowledge of our highly skilled people.
JTIM solution business focus is on three inter-related areas:
• Cable and Network Infrastructure Services
Our Services cover every phase in network installation,
Outside Plant (OSP) , Fiber To The Home (FTTH), beginning with the
planning, designing, implementation, testing and commissioning.
• Advisory Services
Our Advisory Services include strategic IT Consulting and Change Management,
including information systems planning and risk management.
• IT Managed Services
Our IT Managed Services provide packaged implementation as well as custom
software development and system integration.

3. VISION & MISSION
JTIM is the leader in providing information and communication
technology through continued development and quality
management with long term and mutually beneficial
partnership.
To create added value for the customers and business partners
by providing effective information and communication
technology solutions that meet our customers’ requirement.
We live by our professional standard and our commitment to
delivering the most effective information and communication
technology solution to our customers.
VISION
MISSION
QUALITY POLICY

4. PHILOSOPHY
JTIM is growing rapidly and developing a solid client base. More
than 10 years experience in IT managed services, Infrastructure,
Network, and Telecomunication, our company has well qualified
and certified technical staff. People who can provide real
solutions for your business.
Provides real solutions in real time. Let us develop, execute and
maintain your needs, and show you the real potential of your
business.
JTIM solution bases are sales and marketing strategy on two key
factors:
• Provide the client with a simple solution to build their
business sales and marketing programs.
• Provide an easy to follow implementation procedure.
PHILOSOPHY
QUALITY POLICY

5. SERVICES
• IT System Maintenance
• Application Development
• Application Support
• Help Desk
• Network & System Management
• Hardware Maintenance
• Business Critical (24x7)
Managed Services
• Project Management
• Integration System
• Design & Implementation
• RF Engineer (Telco)
• Drive Test Engineer (Telco)
• IT Consultant
• IT Relocation
• IT Developer & Expertise
• Operator System
• OSP & FTTH
Professional Services

6. SERVICES
• Disaster Recovery Management System
• Signature Verification System
• Banking Application
• Card Management System & Switching Application
• Office Automation
• Account Receivable and Payable
• Education Information System
• Integrated Hospital Information System
• Human Resources Information System
• Airlines Product
Products
• Intranet & Internet Solutions
• Customer Management System
• Training and Simulation System
• Education & Interactive Teacher System
• Network Infrastructure Solutions
• Video Conferencing Solutions
• Security & Wireless Solutions
• Business Process Management
• Storage Solutions
• Airlines Solutions
Solution

7. IT MANAGED SERVICES
Our IT Managed Services covers comprehensive
support services for various technology infrastructure
devices for a complete life-cycle of the products. In
today business operations, technology infrastructure
has become one of the driven factor to success and IT
support excellence is fundamental.
Competition has made many organizations to focus more on their
core business and to operate with tighter budgets and reduced
number of staffs, as a conseq and costly downtime. JTIM provides
our customers a flexibility to manage services throughout client’s
organization.

8. IT MANAGED SERVICES
As one of the largest IT managed services provider in Indonesia
with more than 500 engineers across Indonesia, our managed
services have improved and eliminated many of our customers
risks, costs and complications of managing their technology
environment.
Our managed services can help our customers realize the most
value from customers IT infrastructure investment in every stage
of the technology life-cycle. JTIM is commited in delivering
quality and dedicated IT infrastructure support services, flexible
and tailored scope of work to accommodate rapid business
changes and management of complex systems.

9. IT MANAGED SERVICES
• On-Site Managed Services
• System Administration and
Help-Desk Services
• Asset Management Services
• Network Operations Management
Services
• Project Management Services &
Organization Structure Setup Services
• COMPREHENSIVE SERVICES
• Helpdesk
• Desktop
• Server
• Storage
• Network
• OSP & FTTH
• COMPREHENSIVE INFRASTRUCTURE
SUPPORT
• Voice
• ATM
• Security Access
• IP Phone
• E-Channel

10. IT MANAGED SERVICES
• Acquisition
• Install and Configure
• Maintenance
• Technology Refresh/ Update
• Moves, Adds and Changes (MAC)
• Disposal
• COMPLETE LIFE-CYCLE
OF THE PRODUCTS • Enterprise Level Customers
• Competitive price offering
• Satisfied Customer with Testimonials
• Supporting Tools:
• E-Procurement Tool
• Web-based Help-Desk Tool
• IT Inventory Tool
• IT Budgeting Tool
• Best Practice Templates :
• PMO
• IT Support Organization Structure
• Business Process Flow
• SLA template
• SOP template
• Documentation and Form template
• Reporting template
• Enterprise Level Organization:
• More than 500 credentialed technicians
• Back-up engineers
• OUR VALUE ADDED

11. CABLE & NETWORK
INFRASTRUCTURE
The cable & network technology has evolved tremendously sice
mid-1990-s, when JTIM first made inroads into the business of IT
infrastructure development. While in those days the cables were
the only means to connect various systems together, today they
may have to be augmented by wireless connectivity especially in
the last-mile segment.
Still, the cables remains the backbone to all networks. The cable-
based infrastructure is still needed to support horizontal and
vertical exchanges of digital data at very high speeds. Local area
networks, storage area networks and data centers still have to be
connected by physical cables. The cable infrastructure has to be
planned and deployed carefully based on a well-developed
design.
Technical Infrastructure is one of core businesses of JTIM that
focused on Data Communication System and Security System.

12. CABLE & NETWORK
INFRASTRUCTURE
This field covers Installation service of LAN Cable such as UTP
cable, Multipairs cable, and Fiber Optic. Development of this field
covers on Wireless Communication Data as to support wireless
technology development that already implemented on various
business sectors. Despitefully, there is a development concerning
integrated communication system or known as PABX Integration
System.
• DATA COMMUNICATION SYSTEM
• Data/Voice Network
• PABX/VoIP Communication System

13. CABLE & NETWORK
INFRASTRUCTURE
• SECURITY SYSTEM
• CCTV System
Wired (FO, UTP and Coaxial )
Wireless (using radio wave channel)
• Access Control
The function of this Access Control System is to control, to know
and to limit as well as to secure one destination area.
Development of technology and function of Access Control as
one security system can be supported with custom application
and other product in accordance with requirement.
• Fire Alarm
Fire Alarm System, is a system that built and function
to identify or to anticipate any fire threat at certain area that has
been installed with censors: smoke and
detection tools.

14. CABLE & NETWORK
INFRASTRUCTURE
OUR PROJECT METHODOLOGY
• Consultation
• Site Survey
• Design
• Implementation and Project Management
• Test, Commissioning and Cut-over
• Project Closure and Documentation

15. CABLE & NETWORK
INFRASTRUCTURE

16. NETWORK &
TELECOMUNICATION

17. CABLE & NETWORK
INFRASTRUCTURE

18. PROJECT EXPERIENCES
JTIM, through its principal and
associated companies, has an
extensive range of experience
in the management and
operations of IT and network
infrastructure, including direct
line responsibilities to head IT
and infrastructure operations
of leading companies in the
nation.
Standard Chartered Bank (SCB)
Citibank NA
Bank Danamon
Bank Mandiri
DBS Bank
ABN Amro
ANZ Bank
Bank Indonesia
Bank Rakyat Indonesia
American Express Bank
BCA Finance
Dana Pensiun Bank Mandiri
Tugu Pratama Indonesia
Adira Finance
AIA
BCA Finance
GN-OTA
Depkominfo
Pos Indonesia
Paspampres
Mabes TNI - Cilangkap
International Hospital PIK
Krakatau Steel
Jasa Marga
Telkom Risti
LKBN Antara
BANK, FINANCE &
INSURANCE
GOVERNMENT &
PUBLIC

19. PROJECT EXPERIENCES
PLN (Persero)
PLTU Tanjung Jati "B" Power Plant Unit 1 & 2
PLTU Tanjung Jati "B" Power Plant Unit 3 & 4
ICON+
Indonesia Power
Sanwa Elec Co, LTd
PT. Indonesia Nippon Seiki
Lemigas
BHP Biliton
Conoco Philips
Brunei Electric
PT. Tozy Sentosa (CENTRO)
PT. Matahari Putra Prima
Senayan City
UTILITY & ENERGY RETAIL
Kustodian Sentral Efek Indonesia (KSEI)
APJATI
AJASPAC
IDEA
Asuransi Paripurna
DHL
NCS Singapore
Nokia Siemens
Gemalto
Mitra Dana
Universitas Udayana
Kabelvision
Mora Quatro Multi media
OTHERS

20. we are professionally committed to deliver the
most favorable
information and communication
technology for our customer.