Product Overview for the Mitel 5304 IP Phone, entry-level IP display phone: - 2-line x 20-character graphics display - Dual mode (MiNet / SIP) - CLID support - Small footprint (4” x 7.5” or 10cm x 20cm) - Dual port (10/100) - Compression support (G.711, G.729a) - 2 Lines with LED indicators - 7 Programmable feature keys - Speed calls, paging, message etc. - Volume up / down keys - Set-to-set paging / group page - Large message waiting lamp - Speaker for ringing / paging - Mitel 5300 (v4) handset support

1. 5304 IP Phone
Product Overview

2. 877-NORCOM1
slide 2
Mitel 5304 IP Phone
Business Challenges Solved
Challenge
I need an economical desk
phone that still provides single
drop to the desktop
Solution = Mitel® 5304 IP Phone
5304 IP Phone is an entry-level IP phone
that includes a 2-port switch so you
only need a single drop to the desktop
I’d like to have a display for caller
ID and easier viewing of features
My employees still want to be to
have some feature keys on their
phones
I’d like to put a phone like this in
my classroom but I need to be able
to receive pages on it
My retail business needs a phone
with a small footprint for next to
the cash or mounted on a pole
Coming in at around 4” x 8” the 5304 IP
Phone is an ideal fit for the most limited
areas and can easily be wall-mounted
There are seven programmable keys that
can be customized as feature keys or
speed dial buttons as the user sees fit
With the 5304 IP Phone you can both send
and receive pages (direct and group page
support) along with many other features
The 5304 has a 2-line backlit display
with adjustable viewing angle for easy
caller ID display

3. 877-NORCOM1
slide 3
Mitel 5304 IP Phone Value Proposition
 New entry-level display phone
– Economical, display phone that is part of the award-winning Mitel IP
desktop portfolio
– Sleek, stylish phone with a small footprint
– Access to many telephony and messaging features and caller ID available
 Value to the user
– Dual port enables businesses to take advantage of the cost savings of a
converged network
– Small footprint: does not use up valuable desktop real estate
– Programmable feature keys allow access to the most frequently used
telephony functions
– Programmable keys allow for customization of personal features or
speed dials

4. 877-NORCOM1
slide 4
Mitel 5304 IP Phone Value Proposition
(Continued)
 Vertical market opportunities
– Hospitality: Display phone in the guestrooms
– Education: Classroom phones, dormitory phones
– Retail: Point of sale / cash register phone
– Healthcare: Patient room phone
– General business: Dual-port display phone

5. 877-NORCOM1
slide 5
Interchangeable
Branding Plate
2x20 Graphics
Backlit Display
(same as 5212)
5304 IP Phone
 Entry-level IP display phone
– 2-line x 20-character graphics display
– Dual mode (MiNet / SIP)
– CLID support
– Small footprint (4” x 7.5” or 10cm x 20cm)
– Dual port (10/100)
– Compression support (G.711, G.729a)
– 2 Lines with LED indicators
– 7 Programmable feature keys
– Speed calls, paging, message etc.
– Volume up / down keys
– Set-to-set paging / group page
– Large message waiting lamp
– Speaker for ringing / paging
– Mitel 5300 (v4) handset support

6. 877-NORCOM1
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Interchangeable
Branding Plate
2x20 Graphics
Backlit Display
(same as 5212)
5304 IP Phone
(Continued)
 Entry-level IP display phone
– Mitel audio quality
– 802.3af power compliant
– Wall-mountable
– Separately purchasable option
– 3300 (ICP) release 9.0 (UR1)
– SX-200 ICP release. 4.0 UR5
– SIP Software release 7.2
– Ready to order (RTO): November 15, 2008
– Planned GA: February 2009

7. 877-NORCOM1
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2-line x 20-character backlit
display (with auto-dimming) Adjustable viewing
angle display
Message waiting lamp
Speaker for receiving
pages
7 Programmable keys
(speed calls, feature keys)
2 Line keys with LEDs
Volume up / down keys
12-button
keypad
5304 IP Phone
Removable plate for branding
5300 Handset
(3.4 kHz)

8. 3/14/2017 slide 8
Hospitality
pull-out
info card
Hospitality PC
port adapter –
Provides side
access to PC
port
Note: Shown with custom Royal Caribbean color scheme
5304 Hospitality Option
 Hospitality Option
(PN 51011572)
 Integrated info card
(dialing
instructions,
services etc.)
 Add-on PC port
adapter places port
on side of phone
for easy access

9. 877-NORCOM1
slide 9
5304 IP Phone Features / Benefits
Features Advantages Benefits
Dual port Single LAN drop for both voice and
data. Ability to plug a PC into an
entry-level IP Phone.
RFP requirement for entry-level IP and SIP
Phones.
7 Programmable
keys
Additional functionality available with
one-touch access, i.e. speed dials,
features access codes, messaging
access etc.
Users can customize the phone to suit their
requirements or enterprises can implement
common features across their organization.
Display Users are able to tell at a glance
who is calling with this 2-line 20-
character backlit display.
Ability to screen calls, visual access to features
and functions, safe and secure with caller ID.
Paging capability Customers requiring the ability to
make and receive pages can now
take advantage of this feature in an
entry-level IP phone.
Ideal for vertical market customers like retail
stores, K-12 schools, hospitals who required the
ability to make and receive pages as part of
their daily job functions.
Small footprint Does not use up a lot of desk or wall
space.
Ideal for locations that required phone access
but are often limited in desktop real estate (like
a cash register position in a store or in a
classroom or a patient’s bedside).

10. Thank you
www.norcomsolutions.com
877-NORCOM1
contact@norcomsolutions.co
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