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Second Quarter Report 2010
Press and analyst conference
21 July 2010




Christian Clausen
President and Group CEO
Disclaimer


    This presentation contains forward-looking statements that reflect management’s current
    views with respect to certain future events and potential financial performance. Although
    Nordea believes that the expectations reflected in such forward-looking statements are
    reasonable, no assurance can be given that such expectations will prove to have been
    correct. Accordingly, results could differ materially from those set out in the forward-
    looking statements as a result of various factors.
    Important factors that may cause such a difference for Nordea include, but are not limited
    to: (i) the macroeconomic development, (ii) change in the competitive climate, (iii) change
    in the regulatory environment and other government actions and (iv) change in interest
    rate and foreign exchange rate levels.
    This presentation does not imply that Nordea has undertaken to revise these forward-
    looking statements, beyond what is required by applicable law or applicable stock
    exchange regulations if and when circumstances arise that will lead to changes compared
    to the date when these statements were provided.




2    21 July 2010       Second Quarter Report 2010
Key messages

       We deliver according to our plan

       Continued strong customer business

       Result from items at fair value decreased from high levels

       Improved outlook




3    21 July 2010   Second Quarter Report 2010
Continued strong customer business
    Income in Corporate                           Income in Household               Total income
    segment                                       segment




     Q2 2009         Q1 2010   Q2 2010               Q2 2009    Q1 2010   Q2 2010    Q2 2009    Q1 2010    Q2 2010


    Number of Gold                                 Lending volumes                   Impaired loans
    customers




     Q2 2009         Q1 2010   Q2 2010               Q2 2009    Q1 2010   Q2 2010     Q2 2009    Q2 2010    Q2 2010


4     21 July 2010                 Second Quarter Report 2010
Result highlights
    EURm                                       Q2/10         Q1/10   Chg %   Q2/09   Chg %   H1/10    H1/09    Chg %
    Net interest income                         1,249        1,235       1   1,305      -4   2,484    2,661       -7
    Net fee and commission income                 538         475       13    412       31   1,013      793       28
    Net result from items at fair value           339         548      -38    594      -43     887    1,109      -20
    Other income                                    35         45      -22     48      -27      80       75        7
    Total income                                2,161        2,303      -6   2,359      -8   4,464    4,638       -4
    Staff costs                                  -701         -687       2    -687       2   -1388    -1,352       3

    Total expenses                             -1,186        1,164       2   1,116       6   -2,350   -2,206       7

    Profit before loan losses                     975        1,139     -14   1,243     -22   2,114    2,432      -13
    Net loan losses                              -245         -261      -6    -425     -42    -506     -781      -35
    Operating profit                              730         878      -17    818      -11   1,608    1,651       -3

    Net profit                                    539         643      -16    618      -13   1,182    1,245       -5


    Risk-adjusted profit                          516         678      -24    777      -34   1,194    1,524      -22




5     21 July 2010              Second Quarter Report 2010
Net interest income up 1%

             Net interest income, EURm                 Solid trend in customer operations
                                                       continues
        1,305                                             Lending and deposit volumes up
                       1,235                1,249
                                                          Margins stable

                                                       Remains subdued by the low
                                                       interest rate levels




      Q2 2009         Q1 2010             Q2 2010




6    21 July 2010         Second Quarter Report 2010
Strong funding operations despite a
    challenging second quarter
    Total long-term funding issued, EURbn                 EUR 10.5bn of long-term funding
                                                          issued
                                                          In June after several weeks of no
                            31
                                                          market supply Nordea reopened the
                     23
       22                                 20.9            senior unsecured market
                                                          Funding costs still compare
                                                          favourably – new long-term funding
      2007           2008   2009        H1 2010           issued at higher levels than
                                                          maturing
                                                          Prolonged average maturity


7     21 July 2010           Second Quarter Report 2010
Net fee and commission income up 13%


        Net fee and commission, EURm
                                                     Higher income contribution from
                                          538        corporate finance
                     475
                                                     Continued strong performance in
         412
                                                     savings area
                                                     High activity in capital markets




      Q2 2009       Q1 2010            Q2 2010




8    21 July 2010       Second Quarter Report 2010
Strong demand for risk management products
    remains
         Net result from items at fair value,                               Capital markets activities in customer
                       EURm
                                  594
                                                                            areas¹ continues to perform - up 25%
                                                        548
                            515                                                Market volatility increased corporate
                                         486
                                                                               demand for fixed income and FX products
                                                 351                    2
                      325                                         339
                                                                            Continued strong Life & Pensions
             221
     198
                                                                            results
                                                                            Lower contribution from Group
    Q2/08 Q3/08 Q4/08 Q1/09 Q2/09 Q3/09 Q4/09 Q1/10 Q2/10
                                                                            Treasury and Capital Markets
        Nordic Banking and Institutional & International Banking            unallocated
        Total net fair value result




                                                                              ¹ Nordic Banking and Institutional & International Banking
9      21 July 2010                  Second Quarter Report 2010               ² Including one-off of EUR 50m – Nordito / PBS
Expenses in line with outlook


         Total operating expenses, EURm               Cost management remains firm

                                           1,186
                                                      Increase in Q2 related to Group
                      1,164
         1,116                                        initiatives and currency effects
                                                      Total expenses up 6% compared to
                                                      same quarter last year
                                                         Up 1% adjusted for currency effects




       Q2 2009       Q1 2010             Q2 2010




10    21 July 2010       Second Quarter Report 2010
Credit quality improving


                     Net loan losses, EURm                                Net loan losses down to 35 bps
         57bps
                                                                                34bps individual (26bps)
            48
                                                                                1bps collective (11bps)
           377         50bps
                                                                                114bps in the Baltic countries (166bps)
                                37bps
                                                     35bps
                                261                                       Excluding guarantee scheme
                                                       58
                                                                          provisions¹ net loan loss ratio down
                                                      187       26bps
                                                                          to 26bps (Q1 37bps)
                                                                          Decreased loan losses in most
                                                                          areas
       Q2 2009                 Q1 2010             Q2 2010




11    21 July 2010                 Second Quarter Report 2010           ¹ EUR 58m in Q2 compared to EUR 0m in Q1
Impaired loans somewhat decreased in Q2
     Impaired loans, EURm
                                                                   Impaired loans gross down 1%
                        2 076             2 094                       EUR 4,407m or 135bps (140bps)
       1 585
                                                                   52% of impaired loans performing
                        2 377             2 313
       1 949


       Q2 2009         Q1 2010           Q2 2010

         Performing            Non-performing
                                                                   Minor increase in collective allowances –
     Total allowances, EURm
                                                                   37% of total allowances
                         921               923
                                                                   Provisioning ratio continues to increase –
        617
                                                                   56% (54%)
                        1 502             1 546
       1 098


      Q2 2009          Q1 2010           Q2 2010
      Individual allowances     Collective allowances
                                                                         Performing: Allowance established, payments made
12     21 July 2010                   Second Quarter Report 2010         Non-performing: Allowance established, full payments not made on due date
Strong capital position maintained

     Core Tier 1 capital ratio (excl. Hybrids)
                                                                  Core tier 1 ratio 10.0% - minor
                                                                  decrease in Q2
               10.3                10.1                   10.0
        9.2                  9.2                    9.0           High customer activity offset by
                                                                  solid profit generation
                                                                  Nordea part of CEBS’ EU-wide
                                                                  stress tests to be published 23
          Q2/09               Q1/10                   Q2/10       July
          Transition rules         Fully implemented Basel II




13     21 July 2010                  Second Quarter Report 2010
Outlook 2010
      Nordea expects macroeconomic recovery to continue in 2010
      The global development is still fragile and hence uncertainty
      remains, the outlook for the Nordic markets has improved during
      the year
      Excluding currency effects in 2010, Nordea expects cost growth to
      be broadly in line with 2009, including the effects from growth and
      efficiency initiatives
      Nordea expects risk-adjusted profit to be lower in 2010 compared
      to 2009, due to lower income in Treasury and Markets
      Net loan losses in 2010 are expected to be lower than in 2009.
      Credit quality continues to stabilise, in line with the
      macroeconomic recovery

14    21 July 2010   Second Quarter Report 2010
Business development

15   21 July 2010   Second Quarter Report 2010
Macro economic stabilisation in the Nordic
     region
     GDP growth y/y, %                                                    GDP recovers from sharp decline last
      7.5                                                                 year
      5.0
      2.5                                                                 In 2010 all Nordic countries are expected
      0.0
      -2.5
                                                                          to have:
                      Norway
      -5.0
                      Denmark                                                 Positive growth rates
      -7.5            Finland

     -10.0            Sweden                                                  Modest inflation
               2007        2008   2009 2010E 2011E
                                                                              Controlled budget deficits
     Public finances, % of GDP
                                                                          Employment starts to pick up
      20
      15                                           Norway

      10
       5
                                                   Sweden
       0
                                                   Finland
       -5                                          Denmark
      -10                                          Euro area
                                                   USA
      -15
               2007      2008     2009   2010E 2011E


16          21 July 2010                     Second Quarter Report 2010     Source: Nordea Markets
Customer area



     Nordea value proposition attracts household
     customers in premium segments
      Solid trend accelerated in Q2 – up 2.6%         Number of Gold customers, ‘000

                                                                                     2,885
            73,000 new Gold and Private Banking                       2,812
                                                         2,690
            customers in Q2 – more than 75% new
            customers in Nordea

      Improved market share in all countries
      Significant increase of number of pro-           Q2 2009    Q1 2010           Q2 2010

      active customer meetings                        Lending market share increase, %

      Continued strong customer demand in               0.3

      household segment – increased volumes
                                                                                         0.2
      with stable margins
                                                                 0.1          0.1
            Total income in household segment up 7%
                                                        DK       FI           NO        SE


17    21 July 2010       Second Quarter Report 2010
Customer area



 High corporate activity – income up 10%

     Increased business confidence - lending     Corporate lending, EURbn
     volumes up 3%                                  136           139
                                                                                144



     Continued strong demand for risk
     management products
     Improved market share in Corporate
                                                  Q2 2009    Q1 2010           Q2 2010
     Banking - strategy to build house-bank
     relations proven successful                 Lending market share increase, %

                                                   0.1      0.1                    0.1




                                                                        -0.1



                                                   DK       FI          NO         SE



18   21 July 2010   Second Quarter Report 2010
Customer area


 Nordea’s relationship banking approach further
 strengthened

     Strong income growth in CMB                                           Total income CMB, EURm


     Strengthened market position – increased                                          342
                                                                                                 372

                                                                              315
     share of wallet
     New area established¹ – Corporate
     Merchant Banking and Capital Markets
                                                                            Q2 2009   Q1 2010   Q2 2010
           Ensure that all service and product competences
           of Nordea reach the large corporate customers
           Headed by newly recruited – Casper von Koskull




19   21 July 2010        Second Quarter Report 2010   ¹ 1 September 2010
Customer area


     Institutional & International Banking
     – solid long-term income growth contribution
      Shipping, Oil Services & International – Nordea                           SOSI income, EURm
                                                                                                                            196
                                                                                 CAGR 20%                                         195

      benefits from its strong position                                                                         178   183



                                                                                                          138

           A number of transactions executed – confidence slowly returning to     102
                                                                                        118
                                                                                              104
                                                                                                    120



           the sector
                                                                                  H1 H2 H1 H2 H1 H2 H1 H2 H1
           Solid demand for capital markets products remains                      06 06 07 07 08 08 09 09 10


                                                                                FID income, EURm
      Financial Institutions – market shares gained                                                                   238
                                                                                 CAGR 10%
                                                                                                                211         208
           Strong market standing confirmed – several awards won                        165
                                                                                              180
                                                                                                          198                     197

                                                                                                    159
                                                                                  146

           Moderate market activity due to the instability in the Eurozone

      New European Markets – continued positive                                   H1 H2 H1 H2 H1 H2 H1 H2 H1
                                                                                  06 06 07 07 08 08 09 09 10


      income development                                                        NEM income, EURm
           Growth continues in Poland – especially in the Household segment      CAGR 63%                                         317

                                                                                                                275   268
                                                                                                                            255

           Signs of stabilisation in the Baltic economies – lower loan loss                               206


           provisions                                                                         117
                                                                                                    151

                                                                                  60    65


           Baltic operating profit turned positive in Q2                          H1 H2 H1 H2 H1 H2 H1 H2 H1
                                                                                  06 06 07 07 08 08 09 09 10


20    21 July 2010           Second Quarter Report 2010
Product area



     Improved position in capital markets

       Nordic syndication market picked up in Q2                       Rights issue
                                                                                    May ’10


                                                                      SEK 5,000 million
                                                                                                   Rights issue
                                                                                                               June ’10


                                                                                                  NOK 4,000 million

                                                                   Joint Global Coordinator,   Joint Global Coordinator,

              Nordea remains the leading arranger of Nordic          Joint Bookrunner and
                                                                          Underwriter
                                                                                                    Bookrunner and
                                                                                                      Underwriter


              syndicated loans

       Nordea participates in the execution of the                   Kommuninvest
                                                                                    May ’10
                                                                                                      Bonnier
                                                                                                               June ’10



       main Nordic transactions                                       USD 1,000 million
                                                                     1.875% due Jun ’13
                                                                                                  SEK 1,200 million
                                                                                                5.000% due June ’15

                                                                      Joint Bookrunner           Joint Lead Manager


              Market volatility affected the Nordic primary bond
              and equity markets negatively




21    21 July 2010          Second Quarter Report 2010
Product area



     Solid trend of positive net inflow remains

                                                  Assets under Management (AuM), EURbn
      Increased AuM despite the Eurozone
      turmoil                                         157                              158
                                                                                                       170

                                                                      126
      Continued net inflows in most areas -
      EUR 1.9bn
      Solid trend in Institutional AM                2007            2008              2009        H1 2010
      continues – increased appetite for
                                                   Net flows AuM, EURbn
      high margin products                                                     3.1
                                                            2.8
                                                                                                    1.9




                                                            Q2/09              Q1/10               Q2/10
                                                     Nordic Retail funds             European Fund Distribution
                                                     Nordic Private Banking          International Private Banking
                                                     Institutional customers         Life & Pensions


22    21 July 2010   Second Quarter Report 2010
Product area



     Strong sales trend remains in Life & Pensions

      Increased demand in the bank channel –                Gross Premiums Written, EURm

      focus on unit-linked                                              1,399
                                                                                  1,316

            GWP up 30% compared to same quarter last year
                                                              1,013


      Record high Swedish market share of 6.5%
            Positive momentum for contractual pensions       Q2 2009   Q1 2010   Q2 2010




23    21 July 2010        Second Quarter Report 2010
Prudent growth strategy
                    – growth initiatives on track in all areas
24   21 July 2010    Second Quarter Report 2010
Careful navigation of the Prudent growth strategy

        Increase business with                Exploit global         Supplement Nordic
      existing Nordic customers               and European             growth through        Keeping strong business
      and attract new customers               business lines         investments in New
                                                                      European Markets
                                                                                             momentum
     1. Future distribution                                          6. Growth plan Poland   Operational efficiency
     2. New customer acquisition
     3. Growth plan Finland                                                                  Clear focus on Group
     4. Growth plan CMB Sweden
                                                                                             initiatives
     5. Customer-driven Markets business



      7. Top league IT and operations            8. Product platforms
                              9. Infrastructure upgrade
            Take Nordea to the next level of operational efficiency,
                         support sustained growth




25    21 July 2010                      Second Quarter Report 2010
Activities related to the initiatives are on track

     Future distribution
       14 branches transformed to new branch format
       Increased number of 360-degree advisory meetings
     New customer acquisition
       Growth in number of customers continue to perform strongly – 73,000 new
       Gold and Private Banking customers
     Growth Plan Finland
       Close to 100 new advisers and specialists recruited in high growth areas
       28 branches will during the next 12 months be relocated or refurbished to
       better serve our customers




26    21 July 2010    Second Quarter Report 2010
Activities related to the initiatives are on track

     Growth Plan Corporate Merchant Banking (CMB) Sweden
       According to plan in terms of income development and customer relations
       Increased share of wallet – cash management mandates won
     Customer driven Markets business
       Capital market products to corporates show clear progress and strong results
     Growth Plan Poland
       Preparatory work develops according to plan for new branch openings – first
       launch is planned for September
     Efficiency and foundation
       The infrastructure supporting the Market platform is on track – deliveries
       regarding Derivatives and Commodities were executed in the second quarter


27    21 July 2010    Second Quarter Report 2010
Strong foundation for reaching long-term targets

           Future distribution                            Risk-adjusted profit, EURm

      New customer acquisition                                                                                          3,914

                                                                                                     10% CAGR
           Growth plan Finland                                                                        required


              CMB Sweden
                                                                                      2,786

       Customer-driven Markets
             business                                                 2,239   2,279
                                                              1,957
         Growth plan Poland

      Top league IT performance

           Product platforms

        Infrastructure upgrade
                                                              2006    2007    2008    2009    2010     2011      2012   2013




28    21 July 2010               Second Quarter Report 2010
Key messages
     We deliver according to our plan
     Continued strong customer business
            Income from corporate customers up 10% and from household customers up 7%
            Increased lending, deposits and AuM volumes
            Solid inflow of new customers – increased market shares in all markets
            Positive development in corporate finance business – relationship banking approach
            further strengthened

     Credit quality improving – impaired loan decreased in Q2
     Focus on prudent growth and the execution of the Group initiatives
            On track in all areas




29    21 July 2010         Second Quarter Report 2010

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Interim report 2 2010, Media and analyst presentation, Nordea Bank

  • 1. Second Quarter Report 2010 Press and analyst conference 21 July 2010 Christian Clausen President and Group CEO
  • 2. Disclaimer This presentation contains forward-looking statements that reflect management’s current views with respect to certain future events and potential financial performance. Although Nordea believes that the expectations reflected in such forward-looking statements are reasonable, no assurance can be given that such expectations will prove to have been correct. Accordingly, results could differ materially from those set out in the forward- looking statements as a result of various factors. Important factors that may cause such a difference for Nordea include, but are not limited to: (i) the macroeconomic development, (ii) change in the competitive climate, (iii) change in the regulatory environment and other government actions and (iv) change in interest rate and foreign exchange rate levels. This presentation does not imply that Nordea has undertaken to revise these forward- looking statements, beyond what is required by applicable law or applicable stock exchange regulations if and when circumstances arise that will lead to changes compared to the date when these statements were provided. 2 21 July 2010 Second Quarter Report 2010
  • 3. Key messages We deliver according to our plan Continued strong customer business Result from items at fair value decreased from high levels Improved outlook 3 21 July 2010 Second Quarter Report 2010
  • 4. Continued strong customer business Income in Corporate Income in Household Total income segment segment Q2 2009 Q1 2010 Q2 2010 Q2 2009 Q1 2010 Q2 2010 Q2 2009 Q1 2010 Q2 2010 Number of Gold Lending volumes Impaired loans customers Q2 2009 Q1 2010 Q2 2010 Q2 2009 Q1 2010 Q2 2010 Q2 2009 Q2 2010 Q2 2010 4 21 July 2010 Second Quarter Report 2010
  • 5. Result highlights EURm Q2/10 Q1/10 Chg % Q2/09 Chg % H1/10 H1/09 Chg % Net interest income 1,249 1,235 1 1,305 -4 2,484 2,661 -7 Net fee and commission income 538 475 13 412 31 1,013 793 28 Net result from items at fair value 339 548 -38 594 -43 887 1,109 -20 Other income 35 45 -22 48 -27 80 75 7 Total income 2,161 2,303 -6 2,359 -8 4,464 4,638 -4 Staff costs -701 -687 2 -687 2 -1388 -1,352 3 Total expenses -1,186 1,164 2 1,116 6 -2,350 -2,206 7 Profit before loan losses 975 1,139 -14 1,243 -22 2,114 2,432 -13 Net loan losses -245 -261 -6 -425 -42 -506 -781 -35 Operating profit 730 878 -17 818 -11 1,608 1,651 -3 Net profit 539 643 -16 618 -13 1,182 1,245 -5 Risk-adjusted profit 516 678 -24 777 -34 1,194 1,524 -22 5 21 July 2010 Second Quarter Report 2010
  • 6. Net interest income up 1% Net interest income, EURm Solid trend in customer operations continues 1,305 Lending and deposit volumes up 1,235 1,249 Margins stable Remains subdued by the low interest rate levels Q2 2009 Q1 2010 Q2 2010 6 21 July 2010 Second Quarter Report 2010
  • 7. Strong funding operations despite a challenging second quarter Total long-term funding issued, EURbn EUR 10.5bn of long-term funding issued In June after several weeks of no 31 market supply Nordea reopened the 23 22 20.9 senior unsecured market Funding costs still compare favourably – new long-term funding 2007 2008 2009 H1 2010 issued at higher levels than maturing Prolonged average maturity 7 21 July 2010 Second Quarter Report 2010
  • 8. Net fee and commission income up 13% Net fee and commission, EURm Higher income contribution from 538 corporate finance 475 Continued strong performance in 412 savings area High activity in capital markets Q2 2009 Q1 2010 Q2 2010 8 21 July 2010 Second Quarter Report 2010
  • 9. Strong demand for risk management products remains Net result from items at fair value, Capital markets activities in customer EURm 594 areas¹ continues to perform - up 25% 548 515 Market volatility increased corporate 486 demand for fixed income and FX products 351 2 325 339 Continued strong Life & Pensions 221 198 results Lower contribution from Group Q2/08 Q3/08 Q4/08 Q1/09 Q2/09 Q3/09 Q4/09 Q1/10 Q2/10 Treasury and Capital Markets Nordic Banking and Institutional & International Banking unallocated Total net fair value result ¹ Nordic Banking and Institutional & International Banking 9 21 July 2010 Second Quarter Report 2010 ² Including one-off of EUR 50m – Nordito / PBS
  • 10. Expenses in line with outlook Total operating expenses, EURm Cost management remains firm 1,186 Increase in Q2 related to Group 1,164 1,116 initiatives and currency effects Total expenses up 6% compared to same quarter last year Up 1% adjusted for currency effects Q2 2009 Q1 2010 Q2 2010 10 21 July 2010 Second Quarter Report 2010
  • 11. Credit quality improving Net loan losses, EURm Net loan losses down to 35 bps 57bps 34bps individual (26bps) 48 1bps collective (11bps) 377 50bps 114bps in the Baltic countries (166bps) 37bps 35bps 261 Excluding guarantee scheme 58 provisions¹ net loan loss ratio down 187 26bps to 26bps (Q1 37bps) Decreased loan losses in most areas Q2 2009 Q1 2010 Q2 2010 11 21 July 2010 Second Quarter Report 2010 ¹ EUR 58m in Q2 compared to EUR 0m in Q1
  • 12. Impaired loans somewhat decreased in Q2 Impaired loans, EURm Impaired loans gross down 1% 2 076 2 094 EUR 4,407m or 135bps (140bps) 1 585 52% of impaired loans performing 2 377 2 313 1 949 Q2 2009 Q1 2010 Q2 2010 Performing Non-performing Minor increase in collective allowances – Total allowances, EURm 37% of total allowances 921 923 Provisioning ratio continues to increase – 617 56% (54%) 1 502 1 546 1 098 Q2 2009 Q1 2010 Q2 2010 Individual allowances Collective allowances Performing: Allowance established, payments made 12 21 July 2010 Second Quarter Report 2010 Non-performing: Allowance established, full payments not made on due date
  • 13. Strong capital position maintained Core Tier 1 capital ratio (excl. Hybrids) Core tier 1 ratio 10.0% - minor decrease in Q2 10.3 10.1 10.0 9.2 9.2 9.0 High customer activity offset by solid profit generation Nordea part of CEBS’ EU-wide stress tests to be published 23 Q2/09 Q1/10 Q2/10 July Transition rules Fully implemented Basel II 13 21 July 2010 Second Quarter Report 2010
  • 14. Outlook 2010 Nordea expects macroeconomic recovery to continue in 2010 The global development is still fragile and hence uncertainty remains, the outlook for the Nordic markets has improved during the year Excluding currency effects in 2010, Nordea expects cost growth to be broadly in line with 2009, including the effects from growth and efficiency initiatives Nordea expects risk-adjusted profit to be lower in 2010 compared to 2009, due to lower income in Treasury and Markets Net loan losses in 2010 are expected to be lower than in 2009. Credit quality continues to stabilise, in line with the macroeconomic recovery 14 21 July 2010 Second Quarter Report 2010
  • 15. Business development 15 21 July 2010 Second Quarter Report 2010
  • 16. Macro economic stabilisation in the Nordic region GDP growth y/y, % GDP recovers from sharp decline last 7.5 year 5.0 2.5 In 2010 all Nordic countries are expected 0.0 -2.5 to have: Norway -5.0 Denmark Positive growth rates -7.5 Finland -10.0 Sweden Modest inflation 2007 2008 2009 2010E 2011E Controlled budget deficits Public finances, % of GDP Employment starts to pick up 20 15 Norway 10 5 Sweden 0 Finland -5 Denmark -10 Euro area USA -15 2007 2008 2009 2010E 2011E 16 21 July 2010 Second Quarter Report 2010 Source: Nordea Markets
  • 17. Customer area Nordea value proposition attracts household customers in premium segments Solid trend accelerated in Q2 – up 2.6% Number of Gold customers, ‘000 2,885 73,000 new Gold and Private Banking 2,812 2,690 customers in Q2 – more than 75% new customers in Nordea Improved market share in all countries Significant increase of number of pro- Q2 2009 Q1 2010 Q2 2010 active customer meetings Lending market share increase, % Continued strong customer demand in 0.3 household segment – increased volumes 0.2 with stable margins 0.1 0.1 Total income in household segment up 7% DK FI NO SE 17 21 July 2010 Second Quarter Report 2010
  • 18. Customer area High corporate activity – income up 10% Increased business confidence - lending Corporate lending, EURbn volumes up 3% 136 139 144 Continued strong demand for risk management products Improved market share in Corporate Q2 2009 Q1 2010 Q2 2010 Banking - strategy to build house-bank relations proven successful Lending market share increase, % 0.1 0.1 0.1 -0.1 DK FI NO SE 18 21 July 2010 Second Quarter Report 2010
  • 19. Customer area Nordea’s relationship banking approach further strengthened Strong income growth in CMB Total income CMB, EURm Strengthened market position – increased 342 372 315 share of wallet New area established¹ – Corporate Merchant Banking and Capital Markets Q2 2009 Q1 2010 Q2 2010 Ensure that all service and product competences of Nordea reach the large corporate customers Headed by newly recruited – Casper von Koskull 19 21 July 2010 Second Quarter Report 2010 ¹ 1 September 2010
  • 20. Customer area Institutional & International Banking – solid long-term income growth contribution Shipping, Oil Services & International – Nordea SOSI income, EURm 196 CAGR 20% 195 benefits from its strong position 178 183 138 A number of transactions executed – confidence slowly returning to 102 118 104 120 the sector H1 H2 H1 H2 H1 H2 H1 H2 H1 Solid demand for capital markets products remains 06 06 07 07 08 08 09 09 10 FID income, EURm Financial Institutions – market shares gained 238 CAGR 10% 211 208 Strong market standing confirmed – several awards won 165 180 198 197 159 146 Moderate market activity due to the instability in the Eurozone New European Markets – continued positive H1 H2 H1 H2 H1 H2 H1 H2 H1 06 06 07 07 08 08 09 09 10 income development NEM income, EURm Growth continues in Poland – especially in the Household segment CAGR 63% 317 275 268 255 Signs of stabilisation in the Baltic economies – lower loan loss 206 provisions 117 151 60 65 Baltic operating profit turned positive in Q2 H1 H2 H1 H2 H1 H2 H1 H2 H1 06 06 07 07 08 08 09 09 10 20 21 July 2010 Second Quarter Report 2010
  • 21. Product area Improved position in capital markets Nordic syndication market picked up in Q2 Rights issue May ’10 SEK 5,000 million Rights issue June ’10 NOK 4,000 million Joint Global Coordinator, Joint Global Coordinator, Nordea remains the leading arranger of Nordic Joint Bookrunner and Underwriter Bookrunner and Underwriter syndicated loans Nordea participates in the execution of the Kommuninvest May ’10 Bonnier June ’10 main Nordic transactions USD 1,000 million 1.875% due Jun ’13 SEK 1,200 million 5.000% due June ’15 Joint Bookrunner Joint Lead Manager Market volatility affected the Nordic primary bond and equity markets negatively 21 21 July 2010 Second Quarter Report 2010
  • 22. Product area Solid trend of positive net inflow remains Assets under Management (AuM), EURbn Increased AuM despite the Eurozone turmoil 157 158 170 126 Continued net inflows in most areas - EUR 1.9bn Solid trend in Institutional AM 2007 2008 2009 H1 2010 continues – increased appetite for Net flows AuM, EURbn high margin products 3.1 2.8 1.9 Q2/09 Q1/10 Q2/10 Nordic Retail funds European Fund Distribution Nordic Private Banking International Private Banking Institutional customers Life & Pensions 22 21 July 2010 Second Quarter Report 2010
  • 23. Product area Strong sales trend remains in Life & Pensions Increased demand in the bank channel – Gross Premiums Written, EURm focus on unit-linked 1,399 1,316 GWP up 30% compared to same quarter last year 1,013 Record high Swedish market share of 6.5% Positive momentum for contractual pensions Q2 2009 Q1 2010 Q2 2010 23 21 July 2010 Second Quarter Report 2010
  • 24. Prudent growth strategy – growth initiatives on track in all areas 24 21 July 2010 Second Quarter Report 2010
  • 25. Careful navigation of the Prudent growth strategy Increase business with Exploit global Supplement Nordic existing Nordic customers and European growth through Keeping strong business and attract new customers business lines investments in New European Markets momentum 1. Future distribution 6. Growth plan Poland Operational efficiency 2. New customer acquisition 3. Growth plan Finland Clear focus on Group 4. Growth plan CMB Sweden initiatives 5. Customer-driven Markets business 7. Top league IT and operations 8. Product platforms 9. Infrastructure upgrade Take Nordea to the next level of operational efficiency, support sustained growth 25 21 July 2010 Second Quarter Report 2010
  • 26. Activities related to the initiatives are on track Future distribution 14 branches transformed to new branch format Increased number of 360-degree advisory meetings New customer acquisition Growth in number of customers continue to perform strongly – 73,000 new Gold and Private Banking customers Growth Plan Finland Close to 100 new advisers and specialists recruited in high growth areas 28 branches will during the next 12 months be relocated or refurbished to better serve our customers 26 21 July 2010 Second Quarter Report 2010
  • 27. Activities related to the initiatives are on track Growth Plan Corporate Merchant Banking (CMB) Sweden According to plan in terms of income development and customer relations Increased share of wallet – cash management mandates won Customer driven Markets business Capital market products to corporates show clear progress and strong results Growth Plan Poland Preparatory work develops according to plan for new branch openings – first launch is planned for September Efficiency and foundation The infrastructure supporting the Market platform is on track – deliveries regarding Derivatives and Commodities were executed in the second quarter 27 21 July 2010 Second Quarter Report 2010
  • 28. Strong foundation for reaching long-term targets Future distribution Risk-adjusted profit, EURm New customer acquisition 3,914 10% CAGR Growth plan Finland required CMB Sweden 2,786 Customer-driven Markets business 2,239 2,279 1,957 Growth plan Poland Top league IT performance Product platforms Infrastructure upgrade 2006 2007 2008 2009 2010 2011 2012 2013 28 21 July 2010 Second Quarter Report 2010
  • 29. Key messages We deliver according to our plan Continued strong customer business Income from corporate customers up 10% and from household customers up 7% Increased lending, deposits and AuM volumes Solid inflow of new customers – increased market shares in all markets Positive development in corporate finance business – relationship banking approach further strengthened Credit quality improving – impaired loan decreased in Q2 Focus on prudent growth and the execution of the Group initiatives On track in all areas 29 21 July 2010 Second Quarter Report 2010