11. Stress
Factors that trigger stress response
Physiological and psychological effects
Normal, health response
Detrimental, unhealthy response
Signs and symptoms of stress
Physical
Emotional
Cognitive
Behavioral
12. Stress
Causes of stress in EMS
Environmental Stress
Psychosocial Stress
Personality Stress
13. Stress
Reactions to Stress
Reactions are individual
Adaptation
Dynamic evolving process
Defense
Coping
Problem Solving
Mastery
14. Stress
Stress Management Techniques
Critical Incident Stress Management
Organized, formal, peer, mental health
Components of CISM
Situation in which CISM should be considered
Techniques for reducing crisis-induced stress
15. Coping with Death
Patient and Family needs
Stages of grieving process
Denial
Anger
Bargaining
Depression
Acceptance
16. Coping with Death
Needs of the Paramedic when dealing with
death and the dying
17. Coping with Death
Developmental considerations when dealing
with death and dying
Newborn to three
Three to six
Six to nine
Nine to twelve
Elderly