Nuance Customer Experience
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Personal Information
Entreprise/Lieu de travail
Burlington, MA United States
Secteur d’activité
Technology / Software / Internet
Site Web
www.nuance.com/for-business/customer-service-solutions/index.htm
À propos
Nuance helps organizations deliver intelligent self-service solutions so customers can easily get what they need from your contact center, website or mobile app – how, when and where they want.
Coordonnées
Mots-clés
customer experience evolve contact center conversational ivr modernize contact center interactive voice response customer service self-service solution speech-enabled ivr increase call containment natural language call steering self-service ivr improve customer experience intuitive self-service improve customer service improving ivr ivr experience effortless self-service customer service solutions intelligent self-service what customers want call center optimization modernize the ivr ivr
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Présentations

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IVR Modernization - What Customers Want and What to Expect If You Wait

il y a 8 ans • 1416 Vues
Personal Information
Entreprise/Lieu de travail
Burlington, MA United States
Secteur d’activité
Technology / Software / Internet
Site Web
www.nuance.com/for-business/customer-service-solutions/index.htm
À propos
Nuance helps organizations deliver intelligent self-service solutions so customers can easily get what they need from your contact center, website or mobile app – how, when and where they want.
Mots-clés
customer experience evolve contact center conversational ivr modernize contact center interactive voice response customer service self-service solution speech-enabled ivr increase call containment natural language call steering self-service ivr improve customer experience intuitive self-service improve customer service improving ivr ivr experience effortless self-service customer service solutions intelligent self-service what customers want call center optimization modernize the ivr ivr
Tout plus