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Evaluating stakeholder
engagement:
Practices in OECD countries
Laura Seiffert, Junior Policy Analyst, Regulatory Policy
Division, OECD
Breakout session 1
6th Expert Meeting on Measuring Regulatory Performance “Evaluating
Stakeholder Engagement in Regulatory Policy ”
- Stakeholder engagement is essential to
enhance regulatory quality, compliance
with regulation, and trust in government
- Evaluation helps to:
- Highlight successes and areas for
improvement
- Guide policy makers in their efforts to
improve stakeholder engagement
Why evaluate?
OECD Framework for Regulatory Policy Evaluation –
applied to stakeholder engagement
Have the good
practices in been
implemented?
 E.g. % of
consultations that
comply with formal
requirements, such as
minimum periods
Are requirements for
good practices in
stakeholder
engagement in place?
 E.g. requirements to
consult on draft
regulation, requirement
to make relevant
material of regulatory
dossier available to
inform consultation
(impact assessment,
explanation of reasons
to regulate ect.)
What resources are
committed to
stakeholder
engagement?
 E.g. budget, staffing,
expertise
Have good practices helped to
improve quality regulation?
 E.g. % of those involved in
the regulatory process that
think stakeholder engagement
has improved the quality of
regulation as opposed to being
a tick-the box-exercise;
comparison of cost/benefit of
initial regulatory proposals with
those of regulations that were
actually passed
Have strategic objectives for
stakeholder engagement been
achieved?
 Improved compliance rate
 Reduced enforcement costs
 Trust in government
 Inclusive growth
 Economic: Net benefits (possibly in
comparison with counterfactual and
alternatives)
 Reduced compliance costs and
burdens
 Improved perception of regulatory
quality in general
 Transparency and accessibility
 Objective of regulation achieved
easy hard
• Regulatory system
• Regulatory impacts
• Other factors that influence
outcomeFeedback loop
Input Process Output Intermediate outcome Outcome
Set strategic
objectives
for
stakeholder
engagement
Design Implementation Strategic outcome
I II III IV V
• Public consultation is seldomly evaluated compared to
other regulatory management tools
Current country practices
8
6
20
14
21 20
0
5
10
15
20
25
Reports Indicators
Numberofcountries
Number of countries publishing performance reports or indicators
on consultation, RIA or administrative burden reduction
programmes
Consultation on draft
regulation
Regulatory Impact Analysis
(RIA) on draft regulation
Administartive burden
reduction programmes
Source: OECD survey on Regulatory Policy Evaluation (2012-13)
Current country practices
• Countries publishing performance reports:
– Czech Republic, European Union, Japan, Mexico, the
Netherlands, Slovenia, Switzerland, Turkey
• Countries publishing performance
indicators:
– Estonia, European Union, Japan, Mexico, Slovenia, Turkey
• Who publishes reports and indicators?
– Independent or central government agency/department
– Research institutes
• For what purpose are indicators used?
– To adjust the design and implementation of stakeholder
engagement processes
– To monitor quality and compliance with formal
requirements
– To communicate with internal or external stakeholders
Current country practices
• Output indicators
– Percentage of consultations that comply with
minimum periods (e.g. EU, Japan, Slovenia)
– Number of different stakeholders participating in
consultation (e.g. Mexico, Estonia)
– Number of languages in which consultation
documents are published (EU)
– Total numbers of consultations (e.g. EU, Switzerland,
Turkey)
Type of performance indicators used
OECD Practitioner‘ s Guide to
Perception Surveys (2012)
• European Union: Review of the Commission
Consultation Policy (2012)
• Switzerland: Evaluation of practices with regard
to hearing and consultation procedures (2011) –
in French
Examples of performance reports
• There is consensus on the importance of
effective stakeholder engagement
• Few countries evaluate how consultation is
functioning in practice
• Systematic evaluation is within reach for all
OECD countries
• OECD work provides guidance and many
practical examples on how to evaluate and
improve stakeholder engagement
Key messages
1. What are key good practices in evaluating government
systems to engage with stakeholders in the regulatory policy
cycle?
2. How can countries assess :
 The inclusiveness of consultation?
 The transparency of the consultation process?
 Whether stakeholders’ views are adequately considered and
integrated into the decision-making process?
3. What are key challenges in assessing the engagement with
stakeholders and how can they be overcome?
Questions for discussion
 OECD (2014), OECD Framework for Regulatory Policy
Evaluation
• Radaelli, Claudio and Oliver Fritsch (2012), Measuring
Regulatory Performance - Evaluating Regulatory
Management Tools and Programmes, Expert Paper, No. 2,
Paris.
• OECD (2012), Measuring Regulatory Performance: A
Practitioner’s Guide to Perception Surveys
• OECD (2005), Evaluating Public Participation in Policy
Making
• Coglianese, Cary (2003), Is satisfaction success? Evaluating
public participation in regulatory policy-making
Relevant material
• Christiane Arndt, Programme Co-ordinator Measuring
Regulatory Performance, E-mail:
christiane.arndt@oecd.org, Tel. +33 (0) 1 45 24 76 56
• Daniel Trnka, Policy Analyst, E-mail:
daniel.trnka@oecd.org, Tel.: +33 (0) 1 45 24 18 68
• Antonia Custance Baker, Economist/Policy Analyst, E-
mail: antonia.custancebaker@oecd.org, Tel.: +33 (0) 1
45 24 93 22
• Laura Seiffert, Junior Policy Analyst, E-Mail:
laura.seiffert@oecd.org, Tel.: +33 (0) 1 45 24 13 37
Contacts

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Evaluating stakeholder engagement: Practices in OECD countries, Laura Seiffert and Daniel Trnka

  • 1. Evaluating stakeholder engagement: Practices in OECD countries Laura Seiffert, Junior Policy Analyst, Regulatory Policy Division, OECD Breakout session 1 6th Expert Meeting on Measuring Regulatory Performance “Evaluating Stakeholder Engagement in Regulatory Policy ”
  • 2. - Stakeholder engagement is essential to enhance regulatory quality, compliance with regulation, and trust in government - Evaluation helps to: - Highlight successes and areas for improvement - Guide policy makers in their efforts to improve stakeholder engagement Why evaluate?
  • 3. OECD Framework for Regulatory Policy Evaluation – applied to stakeholder engagement Have the good practices in been implemented?  E.g. % of consultations that comply with formal requirements, such as minimum periods Are requirements for good practices in stakeholder engagement in place?  E.g. requirements to consult on draft regulation, requirement to make relevant material of regulatory dossier available to inform consultation (impact assessment, explanation of reasons to regulate ect.) What resources are committed to stakeholder engagement?  E.g. budget, staffing, expertise Have good practices helped to improve quality regulation?  E.g. % of those involved in the regulatory process that think stakeholder engagement has improved the quality of regulation as opposed to being a tick-the box-exercise; comparison of cost/benefit of initial regulatory proposals with those of regulations that were actually passed Have strategic objectives for stakeholder engagement been achieved?  Improved compliance rate  Reduced enforcement costs  Trust in government  Inclusive growth  Economic: Net benefits (possibly in comparison with counterfactual and alternatives)  Reduced compliance costs and burdens  Improved perception of regulatory quality in general  Transparency and accessibility  Objective of regulation achieved easy hard • Regulatory system • Regulatory impacts • Other factors that influence outcomeFeedback loop Input Process Output Intermediate outcome Outcome Set strategic objectives for stakeholder engagement Design Implementation Strategic outcome I II III IV V
  • 4. • Public consultation is seldomly evaluated compared to other regulatory management tools Current country practices 8 6 20 14 21 20 0 5 10 15 20 25 Reports Indicators Numberofcountries Number of countries publishing performance reports or indicators on consultation, RIA or administrative burden reduction programmes Consultation on draft regulation Regulatory Impact Analysis (RIA) on draft regulation Administartive burden reduction programmes Source: OECD survey on Regulatory Policy Evaluation (2012-13)
  • 5. Current country practices • Countries publishing performance reports: – Czech Republic, European Union, Japan, Mexico, the Netherlands, Slovenia, Switzerland, Turkey • Countries publishing performance indicators: – Estonia, European Union, Japan, Mexico, Slovenia, Turkey
  • 6. • Who publishes reports and indicators? – Independent or central government agency/department – Research institutes • For what purpose are indicators used? – To adjust the design and implementation of stakeholder engagement processes – To monitor quality and compliance with formal requirements – To communicate with internal or external stakeholders Current country practices
  • 7. • Output indicators – Percentage of consultations that comply with minimum periods (e.g. EU, Japan, Slovenia) – Number of different stakeholders participating in consultation (e.g. Mexico, Estonia) – Number of languages in which consultation documents are published (EU) – Total numbers of consultations (e.g. EU, Switzerland, Turkey) Type of performance indicators used
  • 8. OECD Practitioner‘ s Guide to Perception Surveys (2012)
  • 9. • European Union: Review of the Commission Consultation Policy (2012) • Switzerland: Evaluation of practices with regard to hearing and consultation procedures (2011) – in French Examples of performance reports
  • 10. • There is consensus on the importance of effective stakeholder engagement • Few countries evaluate how consultation is functioning in practice • Systematic evaluation is within reach for all OECD countries • OECD work provides guidance and many practical examples on how to evaluate and improve stakeholder engagement Key messages
  • 11. 1. What are key good practices in evaluating government systems to engage with stakeholders in the regulatory policy cycle? 2. How can countries assess :  The inclusiveness of consultation?  The transparency of the consultation process?  Whether stakeholders’ views are adequately considered and integrated into the decision-making process? 3. What are key challenges in assessing the engagement with stakeholders and how can they be overcome? Questions for discussion
  • 12.  OECD (2014), OECD Framework for Regulatory Policy Evaluation • Radaelli, Claudio and Oliver Fritsch (2012), Measuring Regulatory Performance - Evaluating Regulatory Management Tools and Programmes, Expert Paper, No. 2, Paris. • OECD (2012), Measuring Regulatory Performance: A Practitioner’s Guide to Perception Surveys • OECD (2005), Evaluating Public Participation in Policy Making • Coglianese, Cary (2003), Is satisfaction success? Evaluating public participation in regulatory policy-making Relevant material
  • 13. • Christiane Arndt, Programme Co-ordinator Measuring Regulatory Performance, E-mail: christiane.arndt@oecd.org, Tel. +33 (0) 1 45 24 76 56 • Daniel Trnka, Policy Analyst, E-mail: daniel.trnka@oecd.org, Tel.: +33 (0) 1 45 24 18 68 • Antonia Custance Baker, Economist/Policy Analyst, E- mail: antonia.custancebaker@oecd.org, Tel.: +33 (0) 1 45 24 93 22 • Laura Seiffert, Junior Policy Analyst, E-Mail: laura.seiffert@oecd.org, Tel.: +33 (0) 1 45 24 13 37 Contacts