Presentation by Andrejka Grlic, Chief Market Inspector, Market Inspectorate of the Republic of Slovenia, Slovenia, at the OECD Conference on Enforcement and Inspections which took place at the OECD Headquarter in Paris on 9 November 2017. Further information is available at http://oe.cd/regpol

1. REPUBLIC OF SLOVENIA
MINISTRYOF ECONOMICDEVELOPMENT
AND TECHNOLOGY
MARKET INSPECTORATE OF REPUBLIC OF SLOVENIA
Key Challenges of the Inspection
System in the Republic of Slovenia
Good practices of the Market Inspectorate
of the Republic of Slovenia
Andrejka Grlić
Chief Market Inspector
Market Inspectorate of the Republic of Slovenia
andrejka.grlic@gov.si

2. REPUBLIC OF SLOVENIA
MINISTRYOF ECONOMICDEVELOPMENT
AND TECHNOLOGY
MARKET INSPECTORATE OF REPUBLIC OF SLOVENIA
Market Inspectorate
since1948

3. What do you feel when someone
mentions INSPECTION?
• repression
• bans
• penalties
• requirements for compliance with laws
• etcetera
But is it really so?
3

4. Market Inspectorate
of the Republic of Slovenia
is an independent part of the Ministry of Economy
Development and Technology with its own:
– Financial Department (cut budget)
– Human Resources (limit)
4

5. Organisation Chart
5

6. Scope of Activity
Responsible for monitoring compliance in more than
180 areas:
• 55 national acts in different areas
• 126 executive regulations
• several European regulations (764/2008, 765/2008,
305/2011, etc)
6

7. 0
20
40
60
80
100
120
140
160
180
200
Laws Secondary Legislation
Scope of Activity
7
Number of Laws and Secondary Legislation

8. 80
90
100
110
120
130
140
150
160
170
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017*
Our Challenges
8
All Employees and Number of Inspectors

9. 1400
1600
1800
2000
2200
2400
2600
90
95
100
105
110
115
120
125
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017*
Inspectors Entities/Inspector (sec.)
Our Challenges
9
Number of Inspectors and Entities

10. Our Challenges
• 99 inspectors (30.9.2017)
• 246.379 entities were registered in Slovenia (30.9.2017)
1 inspector for 2489 entities per year.
Is this possible?
• 6.158 complaints in 2016, almost 17 per day.
10

11. Business Plan
• We take into consideration
– irregularities in recent years
– changes in the legislation
– present and future changes in the internal market
– proposals on common surveillance from other inspections
– proposals on common surveillance from different EU bodies
– best practices from other member states
• We invited participation from
– Ministries
– Chamber of Commerce
– Chamber of Crafts
– Consumer Organizations
– Inspection Council
– Laboratories
11

12. 0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
2012 2013 2014 2015 2016 2017*
Complaint Annual Work Plan Personal Perception of the Inspector
Business Plan
12
Methods of Solving Cases

13. Measures
• When a law is violated, we can use administrative
measures and penalties.
• In the area of administrative measures we either instruct
elimination of defects or forbid the trade with the product or
service.
• Since January 2005, we have been acting as
misdemeanours judges and have started issuing penalties.
Depending on the violation, we either issue a fine, or give
a reminder or warning.
13

14. The Mission
… is to carry out efficient inspection
and supervision, which ensures
preventive measures for keeping
order in the market and for the
satisfaction of individuals and of the
wider community.
14

15. Our mission is …
 not to penalize companies but to stabilize the market
 to try to imply “softer“ measures
But
• if companies do not accept legal proposals and take
voluntary actions, we have to take stricter measures.
15

16. Measures in 2016
Market inspection measures in law violations:
• INSPECTION CHECKS
17.764
• ADMINISTRATIVE MEASURES
5.214
– 4380 warnings
– 834 decisions with warning
• PENALTIES MISDEMEANOUR
7296
– 1004 fines
– 1247 reminders
– 5044 warnings
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17. The Goal
• to become an efficient and effective inspection body with
a high degree of confidence in the work of inspectors.
• Our wish is that people will see that we are experts doing
our work responsibly and professionally, serving and
helping the entire community.
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18. WEBSITE
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19. Project Smart Inspector
The three pillars of work MIRS
19
Marketsurveillance
Questionnaires
Self-assessment
Economic operator

20. Benefits to the Economy
• self evaluation prior to inspection
• business‘s ability to better understand regulations
• one programme for inspection and self-evaluation of
companies
• assistance to micro, small and medium-sized enterprises
in understanding complex legislation
20

21. Benefits to the Economy
• aid with company startups
• lower burden on individual businesses with regular
inspections
• more companies are reviewed
• higher quality of inspections
• time savings due to the reduction of administrative work
• faster detection of offenders
• fair competition
21

22. The next time you hear the word
INSPECTION
by the
Market Inspectorate of Slovenia
I hope it will have a positive tone
22

23. Thank you for your attention!
I hope that my vision for the role of inspections
will become a model of good practice for all
inspections in Slovenia
…and possibly even wider.
Andrejka Grlić
Chief Market Inspector
andrejka.grlic@gov.si
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