Resume

1. Oscar J. Ramírez Gómez
Bogotá DC, Colombia oramireg@gmail.com
KEY QUALIFICATIONS
Information Systems specialist with 20+ years of experience on IT and infrastructure administration.
15+ years of experience on LAN design, implementation and support; 4+ years on WAN satellite technologies.
4+ years of research work on GEO satellite networking including TCP/IP and routing protocols over satellite.
Excellent problem-solving skills and work ethic; detail-oriented and well organized, thrive under tight deadlines.
A quick, avid learner with a proven ability to handle change and undertake new challenges. Can achieve work
goals either alone or as part of a team, exhibiting good interpersonal skills. Experienced dealing with
multicultural, international work teams.
Native Spanish speaker with full command of English and some familiarity with French and Portuguese.
TECHNICAL SKILLS
Infrastructure engineering: Planning, dimensioning, design and optimization; resource & capacity planning;
IT resources’ forecasting, IT migration and integration; standards’ compliance and implementation
Networking: LAN protocols (TCP/IP, DNS, DHCP); WAN technologies; Web & messaging protocols (SSL,
SMTP); IP multicast; Cisco IOS; Cisco RIP/OSPF/BGP; bridging, routing, switching and firewall policy
configuration; network management; VPNs; structured cabling; wireless; voice, data and video over IP
Networking Hardware: Dell PowerEdge and HP ProLiant servers; Cisco routers/multilayer switches/firewalls;
WatchGuard firewall; RadWare traffic load balancer; SkyStream IP encapsulator; DVB modulators; Cisco
LAN/WAN interface cards; Agilent, HP, SmartBits and IXIA IP traffic monitoring devices
Network Operating Systems: Windows Server NT/2000/2003 including MS Active Directory
IT Management: Team leader; contractor and vendor managing; resource allocation; technical presentations
Technical writing: Technical documentation, research reports and troubleshooting guides
Systems’ analysis: Project management; systems’ specification, design and programming
PC Software: MS Office and open suites, Outlook, Project, antivirus software, Internet browsing clients
Desktop Operating Systems: MS-DOS and Windows 2000/XP/Vista/7; Linux
PC Hardware maintenance: Desktop and laptop; printers, scanners and other PC peripherals
Database management: FoxBase; MS Access; MySQL; Oracle 9i/10g/11g
Helpdesk: Internal customer support and escalation
EXPERIENCE
Independent IT Consultant, Self-employed; Colombia 04/2013 – Present
Provide IT consultancy on PC-based hardware/software and wired/wireless networking for individual and
corporate customers, providing them with more secure and efficient computing environments.
IT Professional, Comisión Nacional de Televisión; Bogotá DC, Colombia 12/2010 – 04/2013
As a member of the IT Department, managed and supported the entire building’s LAN, VPN, servers,
workstations and IP-PBX, serving 120+ local and remote users, providing technical support on hardware and
software issues and performing updates/ troubleshooting of hardware and software for LAN, server and PCs,
voice and A/V equipment, along with data backups, restoration and physical preservation.
Maintained network security policies and firewall administration; provided and updated network drawings and
troubleshooting documentation; maintained a database of infrastructure updates, backups and maintenance
contracts and schedules; researched, introduced and administered server virtualization of physical Windows
2003 and Linux servers using VMware Server virtualization technologies.

2. Advised IT management on technical specifications of computing, telephony and A/V equipment; prepared
purchasing and maintenance proposals working closely with providers for quotations, post-sales support and
service contract renewals.
Supported the maintenance and updating of the local Oracle database performing queries, updates and
backups of application data for legacy and new mission-critical applications.
For a term of one year, supported the team in charge of carrying out the government-mandated liquidation of
the Entity, helping maintaining business continuity throughout the process and handing over data, equipment
and know-how to the entities taking charge after completion.
Independent IT Consultant, Self-employed; Colombia 06/2006 – 11/2010
Provided consulting services as a sub-contractor for Placido Consulting (Buenos Aires-Argentina) working on
projects for customers Radyne Corporation (testing and applications of Radyne’s SkyWire modem) and Codan
SatCom (customer research and prospection for satellite RF subsystems in Latin American markets).
Provided consulting services for a state-owned crop irrigation company, helping them installing, configuring,
optimizing and supporting a LAN of 40+ PC workstations and one Windows 2003 LAN server, including server
and client installation and configuration, firewall setup, application compatibility support and hardware
maintenance services, subject to a near-zero downtime company policy.
Sr. Satellite Network Engineer, Intelsat, Washington, DC. 04/2000 to 06/2004
Working for the Technical Labs, conducted network engineering, simulation and equipment testing for data
and video services, including SSL, VPN, IIS, TCP acceleration, Cisco routing, switching and firewall
configuration, traffic load-balancing, VoIP including Quality of Service and codec setup, and IPTV, working
together with internal customers, service providers, equipment vendors and maintenance contractors.
Wrote technical reports and documentation summarizing technical analyses, findings and recommendations;
prepared and delivered technical presentations to company staff on findings and service proposals.
Researched and implemented a new service proposal for Intelsat using low-cost, one-way high-speed Internet
satellite links, aimed at lowering the service costs for customers of satellite-based ISPs.
Designed, implemented and presented a technical proposal for an IP restoration service for Intelsat using BGP
links over satellite, intended as a satellite-based backup solution for fiber Internet link customers.
Implemented an end-to-end test bed for full IP-based distribution of satellite video feeds, Internet and phone
services to home users over ADSL links, to be used as a proof of concept for telephone companies wishing to
offer triple-play (IPTV/data/voice) services.
IT Professional, TELECOM (National Telecom Co.); Bogota DC, Colombia. 12/1992 to 03/2000
As an IT support engineer for the International Relations Department, provided LAN and database
administration for 15+ workstations and a SUN Solaris server; identified software and hardware needs;
implemented automated remote data capture; requested hardware and software maintenance, updates and
licensing; delivered ongoing end-user support and training, and acted as the departmental IT contact point and
representative to company offices locally and nationally.
As a telecomm business analyst, prepared technical and high level reports and presentations on the
international telecommunication services provided by Telecom Colombia; devised innovative data gathering
and updating methods to quickly produce bilingual versions of business and technical presentations and charts
on telecommunication services to be used by company representatives in meetings, events and trade shows,
locally and abroad, ensuring up-to-date, tailored presentations that helped highlight the company’s strengths
as a major international telecommunications carrier.
EDUCATION
B.S., Systems Engineering (minor in Software Engineering), Universidad Piloto, Bogotá-COL, 05/1989
Specialist in Telecommunication Management, Universidad de los Andes, Bogotá-COL, 05/2006

3. CONTINUING EDUCATION AND TRAINING
Training and Seminars attended in Colombia
Oracle 11g Administration Workshop I, Aula Matriz, Bogotá D.C., 01/2012
Oracle 11g Introduction to SQL, Aula Matriz, Bogotá D.C., 11/2011
Industry & Market trends of Fiber Optics in Colombia, ACIEM, Bogotá D.C., 05/2011
Basic & Intermediate French Courses, Alliance Française, Bogotá D.C., 01/2005 – 12/2005
Windows NT Server 4.0 - Installing & Administering, NFC Electrónica Ltda., Bogotá D.C., 07/1998
Intranet Network Servers, Universidad de los Andes, Bogotá D.C., 04/1997
Oracle7 Relational Databases & Oracle SQL*Plus, Oracle Colombia Ltd., Bogotá D.C., 08/1994
Training and Seminars attended in the U.S.A.
Datacenter Networking + 12 Cisco update seminars, Cisco Networkers 2003, Orlando, FL. 06/2003
Advanced Cisco OSPF/BGP Workshop, ARS Ltd., Arlington, VA. 02/2003
Basic Portuguese Course, Brazilian-American Cultural Institute, Washington, DC, 05/2002 - 07/2002
Cisco BCMSN (Building Cisco Multilayer Networks), ARS Ltd., Arlington, VA. 05/2002
English Communication Skills (11 nine-week courses), Intelsat, Washington, DC. 07/2000 - 12/2001
Alcatel IP Telephony + e-Business Seminar, Washington, DC. 05/2001
Cisco OSPF (Open Shortest Path First) Workshop, Mentor Technologies, Vienna, VA. 12/2000
Cisco BGP (Border Gateway Protocol) Workshop, Mentor Technologies, Vienna, VA. 12/2000
Cisco CIT (Cisco Internetwork Troubleshooting), Mentor Technologies, Vienna, VA. 11/2000
Cisco ACRC (Advanced Cisco Router Configuration), Chesapeake Consultants, Vienna, VA. 06/2000
Cisco ICND (Interconnecting Cisco Network Devices), Chesapeake Consultants, Vienna, VA. 05/2000
Other self-training, courses and hands-on experience: Pascal, C/C++ and Intel-based Assembler programming
languages; Unix System V and Linux operating systems; Novell Netware; FoxPro, MS Access and MySQL
database managers; A/V equipment operation & installation; Joomla CMS (Portal Engine & Content Management
System); Moodle CMS (Course Management System)
References
Available upon request