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Visa payWave

     SmartCard Forum
     19 May 2011
     Miloslav Kozler
     Visa Europe



                                                 For Visa Internal Use Only
                       This information is not intended, and should not be
                         construed, as an offer to sell, or as a solicitation
                                    of an offer to purchase, any securities
Agenda


• Why Contactless?         • Lessons Learned
• Journey through Europe   • Summary
• Transit Update




                                               1
Why Contactless?


  - Contactless is at the heart of Visa Europe Strategy
   - Visa Strategy - displace all other means of payment
   - 85% of payments below €20 are made with cash
   - Low Value Payment POS Opportunity is >…€400bn
   - Competitive proposition is quick, interoperable and secure compared
     to cash
  - Contactless is the infrastructure which will later be used to
    support a move to mobile payments
  - Visa has a co-operative approach working with all
    stakeholders to ensure success


                                                                       2
How Contactless Works




   SHOP                                PAY                                   GO
   Merchant enters the purchase        Consumer holds card in front of       Purchase is complete
   amount and the contactless reader   reader. In less than a second the
   prompts the consumer to present     terminal display indicates that the
   their Visa payWave card             card has been read




                                                                                                    3
Journey through Europe


• UK
• Turkey
• France
• Italy
• Spain




                         4
in UK




                 2007                      2008                      2009                       2010

• London launch                 • Barclays announces          • HBOS introduces debit • McDonalds announces
• 6 large issuers involved        contactless strategy on all   contactless card        nationwide rollout of
• 9 000 terminals rolled out in   debit and credit cards                                contactless acceptance
  selected high density areas
  within centre of London




                                                                                                                 5
UK contactless rollout strategy


•                               Focus on merchants for whom speed is critical                                                        Importance of
                                                                                                                                        Speed
                                                                                                                                                           Potential for
                                                                                                                                                            ATV Uplift
                                                                                                                                                                                   Retail
                                                                                                                                                                                  Margins          Total LV
                                                                                                                                                                                                    Txn*

                                Speed is Critical
                                Coffee                                                                                                 ****                 ***                  ****                2.9bn
                                Fast Food                          Proactive Contactless Focus
                                Sandwich

                                Speed is Important                                                                                                                                                   6.2bn
                                Supermarkets                                                                                             **                  **                     **
                                Convenience                                                                                               *                   *                      *
    Short term Prioritisation




                                Personal Care
                                Pubs


                                Speed Neutral
                                CTN                                                                                                                                                                  3.7bn

                                Petrol                                                                                                   **                  **                     **
                                Post Office
                                                                 Reactive Segments

                                                                                                                                              (Deloitte Assessment Based on Merchant Interviews)



                                                     * These totals exclude the major cash segments (vending, transit and parking): an additional 12bn trx

                                                                                                                                                                                                             6
Growth in issuance and transactions in the UK


•   Sustained growth in cards will continue as more issuers launch contactless cards
•   Contactless POS is accelerating as more Tier 1 and national retailers rollout
    acceptance

                                UK Cards in Issue (LH axis)   UK Contactless POS


                           10                                            4

                           8




                                                                             Total POS (£m)
         Total cards (m)




                                                                         3
                           6
                                                                         2
                           4
                           2                                             1

                           0                                             0

                                                                                              7
Impact of 2012 on contactless


• Leveraging Olympic assets in
  2011/12
• High levels of contactless usage is a
  key Visa aim at the 2012 games - all
  venues will have contactless
  acceptance onsite including:
    - New Olympic stadium in Stratford
    - 02 arena (most successful entertainment arena in
      Europe)
    - All merchandise sites within the
      Olympic venues
• Partner opportunities eg Coca Cola
  contactless vending machines
• Opportunities should be considered
  close to Olympic venues
    - New Westfield shopping centre, Stratford




                                                         8
in Turkey




      2007               2008              2009                2010



Co-branded card   5 banks launch      8 issuers live,      10 issuers live,
   with Ferry       contactless    11 card programmes   20 card programmes
   company         programmes         850k cards and      1.33M cards and
                                       30k terminals       35.6k terminals




                                                                              9
Visa payWave programmes




                          10
in France




                   Visa payWave
                      Steering
                    Committee
                       France

2007                     2008




                                         …
        2009                      2010



                                             11
French co-brand programme


• E. Leclerc
   - Card available in 400 stores
   - (560 stores in France with €30B sales)




                                              12
in Italy




                       2008                               2009                             2010

• First V PAY contactless card         • September : launch of “Carta di        • Launch of BPERCard, two V
  launched in June                       Ateneo” contactless prepaid card         PAY Contactless
• Commercial pilot in five cities in     dedicated to students and staff of       programmes in the area of
  Valtellina (Northern Italy)            major Universities in Milan              Modena
• 10,000 cardholders upgraded to       • Multiple functions supported
  V PAY contactless +                      • payment card
  pagoBancomat                             • ID badge
• 200 terminals in key shopping            • contactless card with MIFARE
  locations with low value                   access application to enter into
  average transaction                        libraries, labs, restricted areas,
                                             etc. inside University locations
                                                                                                          13
in Switzerland
         and Portugal




                 2009                            2010


Lugano launch                         Lisbon launch
• In July 2009 Contactless was        • In January 2010 Contactless was
  launched in Lugano                    launched in Lisbon
• Several merchants in downtown       • 30k cards from 6 Issuers, and 50
  were equipped with contactless        merchants in and around a main
  terminals by Acquirer Aduno –         shopping centre were equipped
  bars, cafeterias, chemists,           with contactless terminals
  newspapers kiosks, food retailers

                                                                           14
Visa payWave Transit Solutions


• Transit Specific Solutions
   -   Transit MCCs only
   -   Contactless Only
   -   No Fallback
   -   No Receipt


• Known Fare
   - Flat or Known Fare
   - 1 Journey = 1 Transaction


• Distance Based Fare
• Variable Fare
• Hosted Application



                                 15
The New Passenger Controlled Payments System

                       • Activated by taxi meter                        • Passenger
                                                                       chooses payment
• Driver has unit in                                                        option
     front of cab




                                                  • Infomercials run to educate
                                                            passenger
                                   Confidential                                      16
Summary


  - Issuance
   - Get ‘contactless ready’ cards in the wallets of cardholders
  - Acceptance
   - Get contactless acceptance integrated into the marketplace
  - Awareness
   - Make cardholders aware their card has the contactless feature
  - Activation
   - Educate merchants so that consumers have a positive experience at POS
  - Usage
   - The contactless Visa card is the ultimate short-cut to everyday things you
     need


                                                                                  17

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SmartCard Forum 2011 - Visa PayWave

  • 1. Visa payWave SmartCard Forum 19 May 2011 Miloslav Kozler Visa Europe For Visa Internal Use Only This information is not intended, and should not be construed, as an offer to sell, or as a solicitation of an offer to purchase, any securities
  • 2. Agenda • Why Contactless? • Lessons Learned • Journey through Europe • Summary • Transit Update 1
  • 3. Why Contactless? - Contactless is at the heart of Visa Europe Strategy - Visa Strategy - displace all other means of payment - 85% of payments below €20 are made with cash - Low Value Payment POS Opportunity is >…€400bn - Competitive proposition is quick, interoperable and secure compared to cash - Contactless is the infrastructure which will later be used to support a move to mobile payments - Visa has a co-operative approach working with all stakeholders to ensure success 2
  • 4. How Contactless Works SHOP PAY GO Merchant enters the purchase Consumer holds card in front of Purchase is complete amount and the contactless reader reader. In less than a second the prompts the consumer to present terminal display indicates that the their Visa payWave card card has been read 3
  • 5. Journey through Europe • UK • Turkey • France • Italy • Spain 4
  • 6. in UK 2007 2008 2009 2010 • London launch • Barclays announces • HBOS introduces debit • McDonalds announces • 6 large issuers involved contactless strategy on all contactless card nationwide rollout of • 9 000 terminals rolled out in debit and credit cards contactless acceptance selected high density areas within centre of London 5
  • 7. UK contactless rollout strategy • Focus on merchants for whom speed is critical Importance of Speed Potential for ATV Uplift Retail Margins Total LV Txn* Speed is Critical Coffee **** *** **** 2.9bn Fast Food Proactive Contactless Focus Sandwich Speed is Important 6.2bn Supermarkets ** ** ** Convenience * * * Short term Prioritisation Personal Care Pubs Speed Neutral CTN 3.7bn Petrol ** ** ** Post Office Reactive Segments (Deloitte Assessment Based on Merchant Interviews) * These totals exclude the major cash segments (vending, transit and parking): an additional 12bn trx 6
  • 8. Growth in issuance and transactions in the UK • Sustained growth in cards will continue as more issuers launch contactless cards • Contactless POS is accelerating as more Tier 1 and national retailers rollout acceptance UK Cards in Issue (LH axis) UK Contactless POS 10 4 8 Total POS (£m) Total cards (m) 3 6 2 4 2 1 0 0 7
  • 9. Impact of 2012 on contactless • Leveraging Olympic assets in 2011/12 • High levels of contactless usage is a key Visa aim at the 2012 games - all venues will have contactless acceptance onsite including: - New Olympic stadium in Stratford - 02 arena (most successful entertainment arena in Europe) - All merchandise sites within the Olympic venues • Partner opportunities eg Coca Cola contactless vending machines • Opportunities should be considered close to Olympic venues - New Westfield shopping centre, Stratford 8
  • 10. in Turkey 2007 2008 2009 2010 Co-branded card 5 banks launch 8 issuers live, 10 issuers live, with Ferry contactless 11 card programmes 20 card programmes company programmes 850k cards and 1.33M cards and 30k terminals 35.6k terminals 9
  • 12. in France Visa payWave Steering Committee France 2007 2008 … 2009 2010 11
  • 13. French co-brand programme • E. Leclerc - Card available in 400 stores - (560 stores in France with €30B sales) 12
  • 14. in Italy 2008 2009 2010 • First V PAY contactless card • September : launch of “Carta di • Launch of BPERCard, two V launched in June Ateneo” contactless prepaid card PAY Contactless • Commercial pilot in five cities in dedicated to students and staff of programmes in the area of Valtellina (Northern Italy) major Universities in Milan Modena • 10,000 cardholders upgraded to • Multiple functions supported V PAY contactless + • payment card pagoBancomat • ID badge • 200 terminals in key shopping • contactless card with MIFARE locations with low value access application to enter into average transaction libraries, labs, restricted areas, etc. inside University locations 13
  • 15. in Switzerland and Portugal 2009 2010 Lugano launch Lisbon launch • In July 2009 Contactless was • In January 2010 Contactless was launched in Lugano launched in Lisbon • Several merchants in downtown • 30k cards from 6 Issuers, and 50 were equipped with contactless merchants in and around a main terminals by Acquirer Aduno – shopping centre were equipped bars, cafeterias, chemists, with contactless terminals newspapers kiosks, food retailers 14
  • 16. Visa payWave Transit Solutions • Transit Specific Solutions - Transit MCCs only - Contactless Only - No Fallback - No Receipt • Known Fare - Flat or Known Fare - 1 Journey = 1 Transaction • Distance Based Fare • Variable Fare • Hosted Application 15
  • 17. The New Passenger Controlled Payments System • Activated by taxi meter • Passenger chooses payment • Driver has unit in option front of cab • Infomercials run to educate passenger Confidential 16
  • 18. Summary - Issuance - Get ‘contactless ready’ cards in the wallets of cardholders - Acceptance - Get contactless acceptance integrated into the marketplace - Awareness - Make cardholders aware their card has the contactless feature - Activation - Educate merchants so that consumers have a positive experience at POS - Usage - The contactless Visa card is the ultimate short-cut to everyday things you need 17