The document discusses using open source development techniques within companies through an approach called InnerSource. It suggests that InnerSource can help companies be more resilient, as open source projects have been during the COVID-19 pandemic, by breaking down silos and fostering distributed development communities within organizations. To effectively manage InnerSource, companies should use a data-driven approach and define metrics for people, processes, and community engagement to track success over time in a continuous improvement model.

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Software Development at Scale
#OW2Con #InnerSource #Metrics
OW2Con - June, 2020
Lessons learned from a pandemic lockdown & OSS
ecosystems

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Who led the Digital Transformation of
your company?
A) CEO
B) CTO
C) COVID-19

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Digital Transformation (DT or
DX) is the use of new, fast and
frequently changing digital
technology to solve problems.
Digital Transformation (Wikipedia)

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“Software is eating the
World”
Marc Andreessen (WSJ, 2011)

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Q: How do we
measure IT teams
delivery
performance?

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Delivery Metrics
Stability
Defect Rate
Time to Recover
Throughput
Lead Time
Deploy Frequency

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Q: Are these the only
metrics to look at? Do
they help to face
COVID-19 team
issues?

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How do corporations
look like?
70% of employees say they
are disengaged at work
World Economic Forum, 2016

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Q: How does my
organization look
like?

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How do corporations
look like?
Destroy Trust
Cut Off Communication
Block Innovation
Breaking Down Silos (Forbes, 2011)

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Q: What about Open
Source Software
development projects?
How do they look like?

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20+ Years of Remote & Distributed Work
Mozilla & The Rebel Alliance
(report.mozilla.community)

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Before
COVID-19
After
COVID-19

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Linux Kernel

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Kubernetes

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The Apache Software Foundation

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GitLab

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Liferay

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Jitsi

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Q: How could I apply
Open Source
development methods
inside my company?

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InnerSource
Inner… what?

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“To use open source
development
techniques within the
corporation”
Tim O'Reilly (2000)

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What is not InnerSource?
Innersource is not Open Source
Innersource is not Agile, Scrum, {{your_favorite_dev_methodology}}
Innersource is not easy
Innersource is not new

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… but there are early adopters

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How do I know if
InnerSource is
working?

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“Without data, you are
just a person with an
opinion” William Edwards Deming

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Reporting
Provide consistent reporting mechanisms,
including dashboards, reports, and even data
APIs for custom integrations.
Customization
Deploy and operates an analytics platform,
customized to gather the data needed to answer
the questions and metrics defined.
Analysis
Define the data sources, questions and associated
metrics to measure that provide the insights about
goals status.
Strategy
Outline organization strategy around software
development to achieve organization’s business
goals.
Bitergia Analytics
Metrics Strategy
& Tactics

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What can be measured?

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Dev Community People Metrics
Attraction / Retention

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Dev Community People Metrics
Attraction / Retention
Growth

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Dev Community People Metrics
Attraction / Retention
Growth
Role / Engagement

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Dev Community People Metrics
Attraction / Retention
Growth
Role / Engagement
Network / Relationships

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Dev Community Processes
Metrics
Engagement / Workload

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Dev Community Processes
Metrics
Engagement / Workload
Lifecycle / Status

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Dev Community Processes
Metrics
Engagement / Workload
Lifecycle / Status
Fairplay

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Strategy & Tactics
PDCA, or Deming circle

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Conclusions
Software & IT teams are very valuable resources in modern organizations
Siloed organizations block employees motivation to reach their full potential
Open Source projects seem to be resilient to this COVID-19 situation
InnerSource is the path to create distributed communities inside organizations
Data driven InnerSource management fosters organizations success

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About Bitergia
We help companies and
organizations to understand
the software development
projects that matter to them
bitergia.com | info@bitergia.com

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About Cauldron.io
Most of the charts shown in
this presentation have been
obtained with cauldron.io
free, open source software
Try it at cauldron.io

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Let’s go for questions
About me:
J. Manrique López
<jsmanrique@bitergia.com>
CEO @ Bitergia
@jsmanrique