Our purpose is to drive growth for our Clients through team-enabled, product innovation in the digital domain We bring together a Triple-Team of Experts® in a powerful process called the Innovation Furnace® where we create complete digital strategies and product concepts that are ready for immediate development and testing Our clients’ business needs are urgent, and we surge to deliver up to 1-year ’s work in 60-days or less We guarantee results or money back

1. Experience the
Innovation Furnace®
Professional-Grade Innovation
December 2016

2. The Innovation Furnace®
Our purpose is to drive growth for
our Clients through team-enabled,
product innovation in the digital
domain
We bring together a Triple-Team of
Experts® in a powerful process called
the Innovation Furnace® where we
create complete digital strategies and
product concepts that are ready for
immediate development and testing
Our clients’ business needs are
urgent, and we surge to deliver up to
1-year ’s work in 60-days or less
We guarantee results or money back

3. The Furnace Master™
Scott Relf
 Principal, Ritech Solutions
 Creator of the Innovation Furnace®
 Co-founder of Zave Networks, Frost &
Sullivan Mobile Advertising Innovation Award
in 2009; Acquired by Google
 Inventor, business process patent for digital
coupon banking system
 Senior Executive of Marketing & Product
Development at Sprint PCS, Kellogg’s and the
E&J Gallo Winery
 Proven innovation leader over many decades

4. High Impact Development
Ritech’s Principals are leaders in real world
development for major brands in the United
States and Canada; hundreds of successful
HotConcepts™ developed over the past two
decades
Ritech has a professional-grade innovation
formula… Experience the Innovation Furnace®
The Furnace Master™ is an experienced driver
of innovation; in client companies, corporate
roles & start-ups:
• Fortune 100 & Global 200 clients since 2008
• Zave Networks: Award-winning start-up sold to Google
• Sprint PCS: Hi-tech for the mainstream (1999-2003)
• Kellogg: Food for adults and kids (1990’s)
• E&J Gallo Winery: Beverages (1980’s)

5. A Powerful Team Experience
One-of-a-kind process of power-inventing that
delivers 12X more quality ideas than traditional
‘brainstorming’:
 Fundamentals of Innovation – diversity of
thought, no fear, IdeaStimulation, and IdeaExercises
 Triple-Team of Experts® – the most skilled and
diverse team of experts possible
 Power-Inventing Techniques – small working
group focus delivers 12X more quality ideas than
traditional ‘brain-storming’; documented in published
academic studies
 Partner-Managed 48-Hour Process – project-
specific innovation plan, dynamic flexibility, real-time
metrics, run by experienced executive team
 Guaranteed Deliverables – documentation of more
than 100 ideas, dozens of ideas developed in detail,
and the best 10-15 developed into HotConcepts™ for
incremental prototyping and trial

6. We Deliver Speed & Performance
Most innovation experts agree…
… partnering with outside resources
improves speed and performance.
Those who Experience the Innovation
Furnace® attest to:
 Accelerated idea generation
 Incremental expertise
 Enhanced out-of-the-box thinking
 Limited distraction from operations
 Improved speed-to-market
 Cost efficient... no added overhead

7. 60 Day Innovation Countdown®
• Step 1: Pre-Heat
– Data collection, internal interviews
& intense preparation
• Step 2: Triple-Team of Experts®
– Your best internal experts; plus 5
Ritech experts; plus additional
world-class specialists, as required
• Step 3: Innovation Furnace®
– Proprietary & powerful 48-hours of
on-site inventing that generates
12X more quality ideas than
traditional brainstorming;
developed into HotConcepts™.
• Step 4: HotConcepts™
– A portfolio of professionally written
concepts ready for immediate
testing & development for launch.

8. Moving Forward with HotConcepts™
The outcome of the powerful, intense and
team-inspiring Innovation Furnace® is a
portfolio HotConcepts™ that are guaranteed to
be compelling, practical and rewarding to you
Ritech has a complete and valued capability to
incrementally make these HotConcepts™ into
revenue generating digital products and
services that will delight your customers
We move forward incrementally with precision;
measuring each step of the process to ensure
clear client communication, highly cost-
effective implementation and maximum end-
customer satisfaction

9. Pathway to Implementation: Controlled Burn™
We have designed a hands-on development
approach that allows further exploration and
implementation in a controlled manner when
the “unknowns” are huge and you need to
make steady, consistent and measurable
progress
For these situations, we recommend our
incremental discovery and fast feedback digital
development approach, Controlled Burn™
Using the tools of Lean User Experience (UX)
Design and Lean Engineering, you get results
early, for a modest cost, that you can test and
further evolve with your customers.
1. Incremental discovery of
requirements
2. Cost containment to a fixed weekly /
monthly budget while leveraging
highly-skilled offshore resources
3. Bite-size development chunks where
we can make changes agilely, in real
time, making every hour and dollar
spent work hard for you

10. Great Results… 4 Examples
Product Innovation to Accelerate Growth of Market Leader
 Developed a portfolio of near-term and long-term new capabilities to
accelerate growth for a world leading law firm licensing deceased celebrity
publicity rights (CMG Worldwide)
Fill Product Launch Pipeline
 Developed a portfolio of new products to fill the 3-year product pipeline for a
major new brand launch with a $300M growth objective (Nestle)
Breakthrough Customer Service Improvement
 Developed a portfolio of new & improved services to significantly improve
consumer experience across retail, call-center, and online touch-points over 3
years (TD Canada Trust)
Invent the Next Generation of Products
 Developed a portfolio of new products to anticipate and exploit the evolution
of a health-focused consumer segment, and protect the leading brand’s
market position (Coca-Cola)