SlideShare une entreprise Scribd logo
1  sur  43
Télécharger pour lire hors ligne
Yo u r c i t i z e n i s k i n g , 
b u t y o u r e m p l o y e e i s y o u r s u p e r h e r o 
From #convgov to #socgov
H i ! I ’m S o f i e a k a @ l a m a z o n e
D i s c l a i m e r : I ’m a n o p t i m i s t
We l i v e i n a n e v e r- c h a n g i n g wo r l d
D i g i t a l i s c h a n g i n g u s
broadcasting networking 
S o c i a l i s c h a n g i n g u s
We e x p e c t 
2 4 / 7 - o p e n - t o g e t h e r - e q u a l
:( 
H o w c a n g o v e r n m e n t s k e e p u p ?
“ We n e e d… s ome o n e”
2 4 /7 
t o g e t h e r 
o p e n 
e q u a l
E n t e r… t h e c o n ve r s a t i o n m a n a g e r
CM CI T I Z ENS 
H O O R AY ! # c o n vg o v
B u t … h e’s a l l a l o n e 
2 4 / 7 ? 
t o g e t h e r ? 
e q u a l ? 
o p e n ?
!! 
!! 
!! 
!! 
!! 
!! 
!! 
!! 
Corp 
Com 
Int 
Com 
Social 
Media 
Purchas 
ing 
Administ 
ration 
HR 
Innova-tion 
IT …. 
B u t … s i l o s
B u t … h i e r a r c h y
:p 
H o w c a n g o v e r n m e n t s r e a l l y k e e p 
u p ?
E n t e r… t h e c o n ve r s a t i o n t e a m !
CITIZENS 
CM TEAM 
H O O R AY ! # c o n vg o v # c o o p e r a t i o n
!! 
!! 
!! 
!! 
!! 
!! 
!! 
!! 
Corp 
Com 
Int 
Com 
Social 
Media 
Purchas 
ing 
Administ 
ration 
HR 
Innova-tion 
IT …. 
B u t … n o t e v e r y o n e i s i n v o l v e d
B u t … h i e r a r c h y
:) 
H o w c a n g o v e r n m e n t s r e a l l y 
r e a l l y r e a l l y k e e p u p ?
To g e t h e r, w i t h e v e r y o n e
!! 
!! 
!! 
!! 
!! 
!! 
!! 
!! 
Corp 
Com 
Int 
Com 
Social 
Media 
Purchas 
ing 
Administ 
ration 
HR 
Innova-tion 
IT …. 
H O O R AY ! # s o c g o v
INT E RNAL IN & EX EXT E RNAL 
# c o o p e r a t i o n # c r owd s o u r c i n g
# c o l l a b o r a t i o n
S o . . e v e r y o n e i s a h e r o
D o we n e e d a n o t h e r h e r o ?
ja, want wat zijn alle 
interne voordelen van 
#socgov en heroism: 
B e n e f i t s o f # s o c g o v
E v e r y o n e i s a n a m b a s s a d o r
E v e r y o n e h a s i m p a c t
E v e r y o n e i s s t u d e n t a n d t e a c h e r
E v e r y o n e w o r k s m o r e e f f i c i e n t l y
E v e r y o n e b e c o m e s m o re a g i l e
E=v eHraypopnye e ims pao hweerroe d e m p l o y e e s
Hooray! 
= H a p p y o p e n g o ve r n m e n t
2 4 /7 
t o g e t h e r 
o p e n 
e q u a l 
= H a p py e m p owe r e d c i t i z e n s
F i n d t h e S u p e r m a n i n y o u r e m p l o ye e s
I t ’s n o t a b o u t i f…
A BIGG-ASS TITLE 
About a proper subject 
B u t w h e n …
GOOD LUCK! 
L i tt l e d u d e s & H e r o e s b y J D H a n c o c k
feel free to connect 
twitter.com/lamazone 
sofie@talkingheads.be 
+32 478 208 411 
www.talkingheads.be 
linkedin.com/in/sofieverhalle 
facebook.com/lamazone
Staying in touch with Talking Heads? 
✓ OUR BLOG FOR ALL THINGS SOCIAL 
✓ TWITTER FOR QUICK SOCIAL MEDIA FACTS & INSIGHTS 
✓ SLIDESHARE TO WATCH GRAPHS AND COLOURS! 
✓ FAC EBOOK TO GET TO KNOW OUR VERY OWN 
SUPERHEROES 
✓ LINKEDIN TO CONNECT PROFESSIONALLY 
✓ GET IT ALL WITH OUR NEWSLETTER
Your citizen is king, but your employee is superheroe by Sofie Verhalle

Contenu connexe

Tendances

17 Autarquia I Racionament Alex K
17 Autarquia I Racionament Alex K17 Autarquia I Racionament Alex K
17 Autarquia I Racionament Alex K
rafelsegui
 
M1 – different ways to connect to a network
M1 – different ways to connect to a networkM1 – different ways to connect to a network
M1 – different ways to connect to a network
Ryan-Parish
 
Sultan Brunei
Sultan Brunei Sultan Brunei
Sultan Brunei
Aina Yus
 
Hepi inc New Deck Credentials 2016
Hepi inc New Deck Credentials 2016Hepi inc New Deck Credentials 2016
Hepi inc New Deck Credentials 2016
Agnes Aprilia
 

Tendances (20)

Community Management 2000
Community Management 2000Community Management 2000
Community Management 2000
 
Why your outsourcing still fail in 2017?
Why your outsourcing still fail in 2017?Why your outsourcing still fail in 2017?
Why your outsourcing still fail in 2017?
 
Proyecto comprensión la primavera
Proyecto comprensión la primaveraProyecto comprensión la primavera
Proyecto comprensión la primavera
 
DNX Workshop ★ Digitale Produkte & Dienstleistungen auf der eigenen WordPress...
DNX Workshop ★ Digitale Produkte & Dienstleistungen auf der eigenen WordPress...DNX Workshop ★ Digitale Produkte & Dienstleistungen auf der eigenen WordPress...
DNX Workshop ★ Digitale Produkte & Dienstleistungen auf der eigenen WordPress...
 
Diana mendoza tarea 1
Diana mendoza tarea 1Diana mendoza tarea 1
Diana mendoza tarea 1
 
SLTCC2017 Engaging with students through the use of social media (Sally Holla...
SLTCC2017 Engaging with students through the use of social media (Sally Holla...SLTCC2017 Engaging with students through the use of social media (Sally Holla...
SLTCC2017 Engaging with students through the use of social media (Sally Holla...
 
17 Autarquia I Racionament Alex K
17 Autarquia I Racionament Alex K17 Autarquia I Racionament Alex K
17 Autarquia I Racionament Alex K
 
M1 – different ways to connect to a network
M1 – different ways to connect to a networkM1 – different ways to connect to a network
M1 – different ways to connect to a network
 
Profesi di sekitar kita
Profesi di sekitar kitaProfesi di sekitar kita
Profesi di sekitar kita
 
De avhievement page 2
De avhievement page 2De avhievement page 2
De avhievement page 2
 
Medicina
MedicinaMedicina
Medicina
 
Conahp 2
Conahp 2Conahp 2
Conahp 2
 
Leading Causes of Elderly Car Accidents
Leading Causes of Elderly Car AccidentsLeading Causes of Elderly Car Accidents
Leading Causes of Elderly Car Accidents
 
Sultan Brunei
Sultan Brunei Sultan Brunei
Sultan Brunei
 
Public Spaces & Religion in France
Public Spaces & Religion in FrancePublic Spaces & Religion in France
Public Spaces & Religion in France
 
3 Ways Big Data Analytics is Transforming Organizations
3 Ways Big Data Analytics is Transforming Organizations3 Ways Big Data Analytics is Transforming Organizations
3 Ways Big Data Analytics is Transforming Organizations
 
Kelompok 1 mortum batang 1
Kelompok 1 mortum batang 1Kelompok 1 mortum batang 1
Kelompok 1 mortum batang 1
 
Hoe lezen bezoekers op het web?
Hoe lezen bezoekers op het web?Hoe lezen bezoekers op het web?
Hoe lezen bezoekers op het web?
 
Hepi inc New Deck Credentials 2016
Hepi inc New Deck Credentials 2016Hepi inc New Deck Credentials 2016
Hepi inc New Deck Credentials 2016
 
Beyond Amazon: How to Choose, Make, and Sell a Physical Product
Beyond Amazon: How to Choose, Make, and Sell a Physical ProductBeyond Amazon: How to Choose, Make, and Sell a Physical Product
Beyond Amazon: How to Choose, Make, and Sell a Physical Product
 

Plus de Opening-up.eu

Generating rendement with open data by Arjan El Fassed
Generating rendement with open data by Arjan El FassedGenerating rendement with open data by Arjan El Fassed
Generating rendement with open data by Arjan El Fassed
Opening-up.eu
 
Open Knowledge Foundation Business Lounge by Pieter-Jan Pauwels
Open Knowledge Foundation Business Lounge by Pieter-Jan PauwelsOpen Knowledge Foundation Business Lounge by Pieter-Jan Pauwels
Open Knowledge Foundation Business Lounge by Pieter-Jan Pauwels
Opening-up.eu
 
Basics of Open Data: what you need to know by Wouter Degadt & Pieter Colpaert
Basics of Open Data: what you need to know by Wouter Degadt & Pieter ColpaertBasics of Open Data: what you need to know by Wouter Degadt & Pieter Colpaert
Basics of Open Data: what you need to know by Wouter Degadt & Pieter Colpaert
Opening-up.eu
 
Social Media and local participation by Birgitte Städe
Social Media and local participation by Birgitte StädeSocial Media and local participation by Birgitte Städe
Social Media and local participation by Birgitte Städe
Opening-up.eu
 
Social Media Monitoring by Henk van der Leest
Social Media Monitoring by Henk van der LeestSocial Media Monitoring by Henk van der Leest
Social Media Monitoring by Henk van der Leest
Opening-up.eu
 
Improving decisionmaking with GIS by Bjorgulf Torjussen
Improving decisionmaking with GIS by Bjorgulf TorjussenImproving decisionmaking with GIS by Bjorgulf Torjussen
Improving decisionmaking with GIS by Bjorgulf Torjussen
Opening-up.eu
 
GIS DAY Belgium mike tacker_porism
GIS DAY Belgium mike tacker_porismGIS DAY Belgium mike tacker_porism
GIS DAY Belgium mike tacker_porism
Opening-up.eu
 
GIS DAY Belgium inge wydhooge gis en beleid
GIS DAY Belgium inge wydhooge gis en beleidGIS DAY Belgium inge wydhooge gis en beleid
GIS DAY Belgium inge wydhooge gis en beleid
Opening-up.eu
 
GIS DAY Belgium diedrik gaus_elsverhasselt_gent_onderwijs
GIS DAY Belgium diedrik gaus_elsverhasselt_gent_onderwijsGIS DAY Belgium diedrik gaus_elsverhasselt_gent_onderwijs
GIS DAY Belgium diedrik gaus_elsverhasselt_gent_onderwijs
Opening-up.eu
 

Plus de Opening-up.eu (20)

OUP14 Social Media Maturity Measure
OUP14 Social Media Maturity MeasureOUP14 Social Media Maturity Measure
OUP14 Social Media Maturity Measure
 
The road to open data enlightenment is paved with nice excuses by Toon Vanagt
The road to open data enlightenment is paved with nice excuses by Toon VanagtThe road to open data enlightenment is paved with nice excuses by Toon Vanagt
The road to open data enlightenment is paved with nice excuses by Toon Vanagt
 
Local Open Data: A perspective from local government in England by Gesche Schmid
Local Open Data: A perspective from local government in England by Gesche SchmidLocal Open Data: A perspective from local government in England by Gesche Schmid
Local Open Data: A perspective from local government in England by Gesche Schmid
 
Open Data in your organization: tactics & tricks part 1 by Job Wiegant, Koen ...
Open Data in your organization: tactics & tricks part 1 by Job Wiegant, Koen ...Open Data in your organization: tactics & tricks part 1 by Job Wiegant, Koen ...
Open Data in your organization: tactics & tricks part 1 by Job Wiegant, Koen ...
 
Generating rendement with open data by Arjan El Fassed
Generating rendement with open data by Arjan El FassedGenerating rendement with open data by Arjan El Fassed
Generating rendement with open data by Arjan El Fassed
 
Open Knowledge Foundation Business Lounge by Pieter-Jan Pauwels
Open Knowledge Foundation Business Lounge by Pieter-Jan PauwelsOpen Knowledge Foundation Business Lounge by Pieter-Jan Pauwels
Open Knowledge Foundation Business Lounge by Pieter-Jan Pauwels
 
Basics of Open Data: what you need to know by Wouter Degadt & Pieter Colpaert
Basics of Open Data: what you need to know by Wouter Degadt & Pieter ColpaertBasics of Open Data: what you need to know by Wouter Degadt & Pieter Colpaert
Basics of Open Data: what you need to know by Wouter Degadt & Pieter Colpaert
 
Combining data through standards and metrics by Mike Thacker
Combining data through standards and metrics by Mike ThackerCombining data through standards and metrics by Mike Thacker
Combining data through standards and metrics by Mike Thacker
 
Content strategy for a municipal Facebook by Jenny Broden
Content strategy for a municipal Facebook by Jenny Broden Content strategy for a municipal Facebook by Jenny Broden
Content strategy for a municipal Facebook by Jenny Broden
 
Social Media and local participation by Birgitte Städe
Social Media and local participation by Birgitte StädeSocial Media and local participation by Birgitte Städe
Social Media and local participation by Birgitte Städe
 
Social Media Monitoring by Henk van der Leest
Social Media Monitoring by Henk van der LeestSocial Media Monitoring by Henk van der Leest
Social Media Monitoring by Henk van der Leest
 
Improving decisionmaking with GIS by Bjorgulf Torjussen
Improving decisionmaking with GIS by Bjorgulf TorjussenImproving decisionmaking with GIS by Bjorgulf Torjussen
Improving decisionmaking with GIS by Bjorgulf Torjussen
 
Digital transformation by Jo Caudron
Digital transformation by Jo CaudronDigital transformation by Jo Caudron
Digital transformation by Jo Caudron
 
Can you build a business with local open data? By Jan Liefers
Can you build a business with local open data? By Jan LiefersCan you build a business with local open data? By Jan Liefers
Can you build a business with local open data? By Jan Liefers
 
Social media game by Otto Thors
Social media game  by Otto ThorsSocial media game  by Otto Thors
Social media game by Otto Thors
 
Building Social Networks for a safer society By Elle De Jonge & Renske Stumpel
Building Social Networks for a safer society By Elle De Jonge & Renske Stumpel Building Social Networks for a safer society By Elle De Jonge & Renske Stumpel
Building Social Networks for a safer society By Elle De Jonge & Renske Stumpel
 
Open Data for local governments - De Samenkomst, Aelbeke, Kortrijk
Open Data for local governments - De Samenkomst, Aelbeke, KortrijkOpen Data for local governments - De Samenkomst, Aelbeke, Kortrijk
Open Data for local governments - De Samenkomst, Aelbeke, Kortrijk
 
GIS DAY Belgium mike tacker_porism
GIS DAY Belgium mike tacker_porismGIS DAY Belgium mike tacker_porism
GIS DAY Belgium mike tacker_porism
 
GIS DAY Belgium inge wydhooge gis en beleid
GIS DAY Belgium inge wydhooge gis en beleidGIS DAY Belgium inge wydhooge gis en beleid
GIS DAY Belgium inge wydhooge gis en beleid
 
GIS DAY Belgium diedrik gaus_elsverhasselt_gent_onderwijs
GIS DAY Belgium diedrik gaus_elsverhasselt_gent_onderwijsGIS DAY Belgium diedrik gaus_elsverhasselt_gent_onderwijs
GIS DAY Belgium diedrik gaus_elsverhasselt_gent_onderwijs
 

Your citizen is king, but your employee is superheroe by Sofie Verhalle

  • 1. Yo u r c i t i z e n i s k i n g , b u t y o u r e m p l o y e e i s y o u r s u p e r h e r o From #convgov to #socgov
  • 2. H i ! I ’m S o f i e a k a @ l a m a z o n e
  • 3. D i s c l a i m e r : I ’m a n o p t i m i s t
  • 4. We l i v e i n a n e v e r- c h a n g i n g wo r l d
  • 5. D i g i t a l i s c h a n g i n g u s
  • 6. broadcasting networking S o c i a l i s c h a n g i n g u s
  • 7. We e x p e c t 2 4 / 7 - o p e n - t o g e t h e r - e q u a l
  • 8. :( H o w c a n g o v e r n m e n t s k e e p u p ?
  • 9. “ We n e e d… s ome o n e”
  • 10. 2 4 /7 t o g e t h e r o p e n e q u a l
  • 11. E n t e r… t h e c o n ve r s a t i o n m a n a g e r
  • 12. CM CI T I Z ENS H O O R AY ! # c o n vg o v
  • 13. B u t … h e’s a l l a l o n e 2 4 / 7 ? t o g e t h e r ? e q u a l ? o p e n ?
  • 14. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT …. B u t … s i l o s
  • 15. B u t … h i e r a r c h y
  • 16. :p H o w c a n g o v e r n m e n t s r e a l l y k e e p u p ?
  • 17. E n t e r… t h e c o n ve r s a t i o n t e a m !
  • 18. CITIZENS CM TEAM H O O R AY ! # c o n vg o v # c o o p e r a t i o n
  • 19. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT …. B u t … n o t e v e r y o n e i s i n v o l v e d
  • 20. B u t … h i e r a r c h y
  • 21. :) H o w c a n g o v e r n m e n t s r e a l l y r e a l l y r e a l l y k e e p u p ?
  • 22. To g e t h e r, w i t h e v e r y o n e
  • 23. !! !! !! !! !! !! !! !! Corp Com Int Com Social Media Purchas ing Administ ration HR Innova-tion IT …. H O O R AY ! # s o c g o v
  • 24. INT E RNAL IN & EX EXT E RNAL # c o o p e r a t i o n # c r owd s o u r c i n g
  • 25. # c o l l a b o r a t i o n
  • 26. S o . . e v e r y o n e i s a h e r o
  • 27. D o we n e e d a n o t h e r h e r o ?
  • 28. ja, want wat zijn alle interne voordelen van #socgov en heroism: B e n e f i t s o f # s o c g o v
  • 29. E v e r y o n e i s a n a m b a s s a d o r
  • 30. E v e r y o n e h a s i m p a c t
  • 31. E v e r y o n e i s s t u d e n t a n d t e a c h e r
  • 32. E v e r y o n e w o r k s m o r e e f f i c i e n t l y
  • 33. E v e r y o n e b e c o m e s m o re a g i l e
  • 34. E=v eHraypopnye e ims pao hweerroe d e m p l o y e e s
  • 35. Hooray! = H a p p y o p e n g o ve r n m e n t
  • 36. 2 4 /7 t o g e t h e r o p e n e q u a l = H a p py e m p owe r e d c i t i z e n s
  • 37. F i n d t h e S u p e r m a n i n y o u r e m p l o ye e s
  • 38. I t ’s n o t a b o u t i f…
  • 39. A BIGG-ASS TITLE About a proper subject B u t w h e n …
  • 40. GOOD LUCK! L i tt l e d u d e s & H e r o e s b y J D H a n c o c k
  • 41. feel free to connect twitter.com/lamazone sofie@talkingheads.be +32 478 208 411 www.talkingheads.be linkedin.com/in/sofieverhalle facebook.com/lamazone
  • 42. Staying in touch with Talking Heads? ✓ OUR BLOG FOR ALL THINGS SOCIAL ✓ TWITTER FOR QUICK SOCIAL MEDIA FACTS & INSIGHTS ✓ SLIDESHARE TO WATCH GRAPHS AND COLOURS! ✓ FAC EBOOK TO GET TO KNOW OUR VERY OWN SUPERHEROES ✓ LINKEDIN TO CONNECT PROFESSIONALLY ✓ GET IT ALL WITH OUR NEWSLETTER