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2 0 1 7 A n n u a l R e p o r t
Erin Metivier
Senior Finance and
Human Resource Manager
Cheryl Fatnassi
President and CEO
Greg Huysman
Senior Business Lending Manager
James Emerson
Senior Information
Technology Manager
Tim Carpenter
Senior Lending Manager
Stephanie Struble
COO/ Money$ense
Program Manager
On behalf of the Board of Directors, I thank our members for
investing in Opportunities and for the trust you place in us. Our
financial education/counseling programs, innovative products
and services, and dedicated staff work in unison to help each
member identify and move towards their financial goals. We
congratulate members who have opened a savings account,
increased their savings, paid off loans, resolved unpaid debts,
made timely loan payments, established a budget, balanced
their accounts, bought a first home, started a business, or
achieved other important financial targets.
I also wish to recognize the important leadership by the
previous board chair, Ellen Kane, who is retiring from the Opportunities board after many years
volunteering her time and skills towards growing our partnerships, increasing our donations, and
attracting volunteers. Ellen will continue to serve the community in her many other roles, and we
know that she will remain a friend to our members and the important work that we do. In assuming
this role, I am committed to moving Opportunities' key strategies forward and working with the
board and management as we continue to positively impact our members and their communities.
On behalf of the board, I extend a thank you to all of the volunteers and employees who make
Opportunities a leader in our community and in our field, and I look forward to what we will achieve
working together in the upcoming year!
FROM THE BOARD CHAIR
Charlie Baker
Board Chair
BOARD OF DIRECTORS
CHARLIE BAKER
AGNES COOK
MICHAEL TUTTLE
SHANNA RATNER
PAUL GOLDMAN
JACOUB BOGRE
GLENN VON BERNEWITZ
STEVEN KLEIN
STEVE BOURGEOIS
CHERYL FATNASSI
TIM MASHRICK
DEBBIE SHEPARD
GARTH ALLEN
AMITAVA BISWAS
STEFANIE PIGEON
PAUL BIRNHOLZ
CELESTE GOUALA
CHERYL FATNASSI
STEVE BOURGEOIS
MARIE DUSSAULT
AGNES COOK
DEAN HALLER
CHERYL FATNASSI
ERIN METIVIER
MIKE RICHMAN
ROGER BUCHANAN
MICHELLE MCSWEENEY
STEVE KLEIN
SHANNA RATNER
CHERYL FATNASSI
Board Chair
1st V.C.
2nd V.C. / Treasurer
Past Board Chair
Board Member
Board Member
Board Member
Board Member
Chair
Member
Member
Member
Chair
Member
Member
Administrative Assistant
Student Intern
Chair
Member
Member
Chair
Member
Member
Member
Chair
Member
Member
Chair
Member
Member
ASSET AND LIABILITY MANAGEMENT COMMITTEE
SUPERVISORY COMMITTEE
CREDIT COMMITTEE
HUMAN RESOURCES COMMITTEE
You will see
throughout the
annual report positive
results and a strong
impact in all areas,
demonstrating our
commitment to our
members, potential
members, and the
communities we serve.
Our team continued to achieve great
success by working with our members to buy
homes, start and expand businesses, get
new vehicles, make energy improvements,
work on savings plans, pay down debt,
build budgets, and develop action plans to
meet future financial goals.
We launched several new products last
year that provide opportunities to earn
higher interest on deposits and lower rates
for loans, including an alternative to the
predatory auto financing we were seeing.
Please visit our website or contact our staff
to find out more about all of our products,
including: WOW Auto, Borrow and $ave,
and Simple 2 loans.
Many members used Opportunities’
products to grow their savings and took
advantage of our WOW high interest rate
checking product with regular savings
deposits and electronic transfers. Our
electronic banking services offered many
ways to access information and manage
accounts safely. Members used these
services in record numbers, saving on
travel expenses and time and money. Our
electronic banking services feature ways
to better monitor account activity and be
alerted to suspicious transactions. If you
haven’t already found out what we offer,
now is the time to see how these services
can make your life easier!
We partnered with the Federal Home
Loan Bank of Boston’s (FHLBB) “Jobs
for New England” program providing low
rate financing for small businesses for the
second year. Our partnerships with VHFA,
Fannie Mae and the National Federation
of Community Development Credit Unions
provided additional sources of affordable
home mortgage financing, which, combined
with equity and down payment assistance
(FHLBB and Champlain Housing Trust)
allowed more members to become
homeowners.
The results you see in this report reflect the
skills, energy and efforts of our board, staff,
volunteers, investors and partners whose
focus is always on you, our members,
and how we can best serve you. A sincere
thank you to every member of our team
for the hard work they do to ensure that
our members receive the highest level of
service and support.
We thank you for your faith and trust in us
and look forward to serving you in the years
ahead!
Cheryl Fatnassi
President and CEO
INDEPENDENCE FUND COMMITTEE
GOVERNANCE COMMITTEE
FROM THE CEO
1,726
REMOTE CHECK
CAPTURE
TRANSACTIONS
37,274
ELECTRONIC
STATEMENTS
477,354
ELECTRONIC
TRANSACTIONS
$110,076,900
ELECTRONIC
TRANSACTIONS (DOLLAR VALUE)
509
MOBILE BANKING
USERS
60,164
MOBILE BANKING
LOGINS
3,181
ELECTRONIC USERS
IT'S EASY TO MAKE
MORTGAGE PAY-
MENTS ONLINE!
ELECTRONIC & MOBILE
BANKING GROWTH
Electronic and Mobile Banking
Check out all the things you can do easily at home or from your
phone!
•	 Review account transactions, notices, and transaction receipts and check
balances
•	 View your monthly account statements, download transaction history and
balance your accounts
•	 Set up and manage automatic deposit, and loan payment transfers
•	 Check your tax information
•	 Securely manage your debit card—control the risk of fraud and unautho-
rized use with the click of a button that turns your card “on or off”
•	 Customized text alerts notify you when your balance drops too low, when a
deposit has come in, and more
•	 Remote Check Capture Why drive to the credit union? Deposit your checks
remotely using a screen capture of your check with your smartphone or
tablet.
•	 Electronic Bill Payment Save time and money on checks and stamps by
setting up a one-time payment or recurring payments for all of your bills.
Pay your bills today or schedule future payments!
•	 E-Mortgage Banking A convenient way to track your mortgage payments,
tax and insurance accounts, balances, interest and other tax reporting
information, transaction history, rates and other information. This service
allows you to make additional payments, set up or change automatic loan
payment accounts, and more!
•	 Mobicent A free money management app that allows you to electronical-
ly consolidate your loan, deposit and investment information, providing a
picture of all of your financial information in one place. Mobicent helps you
to budget and track spending and savings as well as plan and understand
where your money is going.
Learn more about ways to “eBANK” at Opportunities:
WWW.OPPSVT.ORG/EBANKING or call us at (802) 654-4540 and speak to one of our member services specialists.
I PUT MY PAYCHECK IN
MY ACCOUNT FROM MY
PHONE!
28-YEAR
SAVINGS AND TRANSACTIONS IMPACT
Total Transactions:
$3.125 Billion
27,988 52,717 4,612 6,477,363
Vermonters Served
To Date
Savings and Other Deposit
Accounts Opened
Checking Accounts
Opened
Total Member
Transactions
28-YEAR
LENDING IMPACT
Capital Invested in Our Members and Put to Work in Our Community
18,180 3,416 1,054 559
$98,856,078 $283,646,718 $29,934,358 $7,507,971
TOTAL NUMBER OF LOANS TOTAL DOLLAR VALUE OF LOANS
23,209 $419,945,125
Auto and Other
Consumer Loans
Affordable Home
Mortgage
Loans
Small and Micro
Business Loans
Energy Loans
5-YEAR IMPACT
SMALL AND MICRO BUSINESS
207
SMALL AND
MICRO BIZ
LOANS
TOTALING
$13,300,937
21
MINORITY-
OWNED
BUSINESSES
TOTALING
$2,159,157
61
WOMEN-
OWNED
BUSINESSES
TOTALING
$4,680,375
179
JOBS
CREATED
310
JOBS
RETAINED
`
40
START-UP
BUSINESSES
TOTALING
$2,830,080
24
IMMIGRANT
AND
REFUGEE
LOANS
TOTALING
$1,145,227
“A WISE PERSON
KNOWS THAT THERE
IS SOMETHING TO
BE LEARNED FROM
EVERYONE.”
Barrio Bakery & One
Radish
Coggio Upholstery Laughing Child Farm Wildflowers Studio With Love Photography Vermont
Edible Landscapes
Mud City Adventures
Sugarsnap The Hairy Bear Four Quarters Brewing
Infinity Dance StudiosSweet BaBu
The Swingin’ Pinwheel
Vermont Comedy Club
Aqua Vi-Tea
MEMBER MOMENTS
These are some of our amazing business members. These entrepreneurs
create jobs, stimulate the local economy, and make our community a
better place to live and work. Find out how they have taken advantage
of our business lending products for asset purchases, commercial real
estate, working capital, building improvements, lines of credit, debt re-
structuring, and more! www.oppsvt.org/membermoments
ASSET PURCHASES | COMMERCIAL REAL ESTATE | WORKING CAPITAL | LEASED IMPROVEMENTS | LINE OF CREDIT | DEBT REFINANCING
Village Green Florist
Urban Salon
Nest Coffee & Bakery
Firebird Cafe
Birdfolk Collective
Village Day Spa
Queen City Dry Goods
Butch + Babes Clustas
Snap FitnessVitality Vending
Delibac Construction
To get started with your
business lending needs, contact
oppsvt.org
biz@oppsvt.org
(802) 654-4540
Independence Fund
In 2004, this fund was established with money from the State of
Vermont that was matched with federal funding, ensuring that low-cost
financing would be available in a revolving loan fund. The Independence
Fund provides affordable loans for hearing aids, dentures, assistive
technology, modified vehicles, adaptive equipment, and home
modifications to ensure all members of our community have full access
at home, at work and at play.
To learn more about this fund, go to
www.oppsvt.org/independence-fund
To donate to the fund: Donations should be made payable to
Opportunities, Inc., and earmarked for the Independence Fund.
Loans
567
Loans to Date
$4,880,465
In 2014, to honor John Gilligan, a soft-spoken and
caring soul, our friend and longtime volunteer at
Opportunities,theGilliganKidsFundwasestablished.
John’s military service had a profound impact on
his understanding of the human condition, and he
displayed his awareness through his compassionate
actions and treatment of others. John started this
fund to ensure that all children could have a savings
account. Money from the fund is used provide the
opening deposit and ongoing rewards for saving to support our Super
Duper Saver kids accounts.
To learn more about Super Duper $avers, go to
www.oppsvt.org/superduper-savers
To donate to the fund: Donations should be made out to
Opportunities, Inc., and earmarked for the Gilligan Kids Fund.
"Gilligan Kids" Fund
$avers to date
637
Active Today
308
$avers Balances
$117,843
Donations to Date
$34,000
In 2008, the Stewart Emergency Loan Fund was started to honor the
work and vision of Caryl Stewart, president emeritus and founder of
Opportunities Credit Union (originally known as Vermont Development
Credit Union). Caryl understood that people had gaps in their income
that didn’t always match with the timing of their expenses. She
recognized that access to a few hundred dollars could keep a small
emergency from becoming a larger crisis.
The ELFund provides small, affordable, emergency loans to individuals
who do not qualify for traditional loan programs. Often ELF loans
stabilize family finances, keep a vehicle running, provide rent deposits,
address gaps in medical and dental needs, pay burial expenses, help
with home heating fuel purchases, and meet other critical needs.
To learn more about the Stewart ELFund, go to
www.oppsvt.org/personal-loans
To donate to the fund: Donations should be made out to Opportunities,
Inc., and earmarked for the Stewart ELFund.
In 2011, the Gardner Micro Loan Fund was established to honor the
dedication and entrepreneurial spirit of our friend and former board
chair, Oliver Gardner. This fund provides affordable micro business
loans to entrepreneurs who, like Oliver, aspire to start a business, build
assets, and create jobs for themselves and others in our community.
The Gardner Fund has successfully helped many entrepreneurs who
demonstrate strong motivation, have a good idea, and an aptitude for
business to turn their vision into a viable business. The fund serves as
a loan loss reserve and helps mitigate risks normally associated with
small loans due to the nature and variables of start-up businesses.
As you can see from the numbers lent out, the fund has successfully
loaned nearly half a million dollars with a strong record of repayment.
To learn more about the Gardner fund, go to
www.oppsvt.org/business-products
To donate to the fund: Donations should be made out to Opportunities,
Inc., and earmarked for the Gardner Micro Loan Fund.
Stewart ELFund
(Emergency Loan Fund)
Gardner Micro Loan Fund
Loans
106
Loans
87
Loans to Date
$170,474
Loans to Date
$499,453
Donations to Date
$348,440
Donations to Date
$285,367
CDFI Fund
U.S. Treasury Community Development
Financial Institutions Fund (CDFI) Awards:
Opportunities has been a certified CDFI
since 1997. These competitive awards have
allowed us to enhance our ability to meet
the needs of our target market. As stated
by the CDFI program, “Access to affordable
financial products and services is a staple of
economically vibrant communities. Yet at
least one quarter of American households
do not have a bank account or rely on costly
payday lenders and check-cashing outlets.
Additionally, many small businesses and
critical community development projects
lack access to the capital investment
necessary to spark economic growth in
their communities.” The CDFI works to
address these issues by investing federal
resources in such CDFIs as Opportunities
that serve these communities.
CDFI AWARDS
Financial Assistance Awards
2017, 2015, 2014, 2013, 2012, 2010, 2009,
2005, 2004
Secondary Capital Awards
2000, 1999
CORE Awards
2000, 1997
SBA AWARDS
2016 (SBA) Award of Distinction
2015 2nd Highest 7(a) Lender by numbers
in Vermont
2014 Outstanding Achievement Award
2013 Outstanding Achievement Award
2013 & 2014 Overall increase of SBA
volume from previous year
SBA AWARDS
Small Business Administration (SBA)
Awards:
Opportunities Credit Union is proud to
be a 7(a) lender participating with the
SBA to offer additional financing options
to our business borrowers, including
financing under the Patriot/Patriot Express
and Community Express/ Community
Advantages programs.
ALL CHARITY CLASSIC
The Opportunities, Inc., team brings home $24,000 from the 2017 All Charity Classic
golf tournament at the Burlington Country Club. The prize will benefit the Gilligan
Kids Adventures in Savings Fund.
Jobs for New England (JNE) offers FHLB Boston members zero-
percent financing for small business loans that create or preserve
jobs, expand woman-, minority-, or veteran-owned businesses, or
otherwise stimulate the economy in the New England communities
you serve.
Opportunities was able to provide $1.8 million in low-cost financing
to our small business members through this partnership in 2016 and
2017.
RECOGNITION & AWARDS
HOUSING IMPACTS
2012-2017
GRANTS FOR
EQUITY AND
DOWN PAYMENT
ASSISTANCE
98
LOANS TO
IMMIGRANTS
AND REFUGEES
194
1ST TIME HOME
BUYERS
87
LOANS TO
MINORITY
MEMBERS
493
LOANS TO LOW
AND VERY LOW
INCOME FAMILIES
TOTALING
$33,527,543
TOTALING
$16,758, 071
TOTALING
$54,961,535
TOTALING
$6,335,175
TOTALING
$30,716,193
We work with a number of partners that share values and vision. We leverage our combined
resources and skills to address barriers to housing, employment, credit, and the challenges faced
by people of low wealth. Together, we find innovative solutions to address the needs of our
community, and we recognize them for their leadership in affecting positive change.
OUR COMMUNITY PARTNERS
•	 ASSOCIATION OF AFRICANS LIVING IN VERMONT
•	 ASSOCIATION OF VERMONT CREDIT UNIONS
•	 BOYS AND GIRLS CLUB
•	 BURLINGTON COMMUNITY & ECONOMIC DEVELOPMENT OFFICE
•	 BURLINGTON HOUSING AUTHORITY
•	 BURLINGTON SUPPORTIVE HOUSING INITIATIVE
•	 CHAMPLAIN COLLEGE
•	 CHAMPLAIN COMMUNITY SERVICES
•	 CHAMPLAIN HOUSING TRUST
•	 CHILDCARE RESOURCES
•	 CITY OF WINOOSKI
•	 COMMITTEE ON TEMPORARY SHELTER (COTS)
•	 COMMUNITY ACTION AGENCIES OF VERMONT
•	 COMMUNITY COLLEGE OF VERMONT
•	 CONGRESSMAN PETER WELCH & STAFF
•	 CREDIT UNION NATIONAL ASSOCIATION (CUNA)
•	 ENERGY CO-OP OF VERMONT
•	 FANNIE MAE
•	 FEDERAL HOME LOAN BANK OF BOSTON
•	 FEDERAL RESERVE BANK OF BOSTON
•	 JOINT URBAN MINISTRY PROJECT (JUMP)
•	 MERCY CONNECTIONS
•	 NATIONAL BANK OF MIDDLEBURY
•	 NEW ENGLAND FEDERAL CREDIT UNION
•	 NORTH COUNTRY FEDERAL CREDIT UNION
•	 PHOENIX HOUSE
•	 SENATOR BERNIE SANDERS & STAFF
•	 SENATOR PATRICK LEAHY & STAFF
•	 STATE OF VERMONT-AGENCY OF HUMAN SERVICES
•	 STATE OF VERMONT-AGENCY OF NATURAL RESOURCES
•	 STATE OF VERMONT-PUBLIC SERVICE DEPARTMENT
•	 U.S. SMALL BUSINES ADMINISTRATION (SBA)
•	 U.S. TREASURY, CDFI FUND
•	 U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
•	 USDA RURAL DEVELOPMENT PROGRAM
•	 VERMONT DEPARTMENT OF CORRECTIONS
•	 VERMONT ECONOMIC DEVELOPMENT AUTHORITY
•	 VERMONT NETWORK AGAINST DOMESTIC VIOLENCE
•	 VERMONT REFUGEE RESETTLEMENT PROGRAM
•	 VERMONT SMALL BUSINESS DEVELOPMENT CENTERS
•	 VERMONT STATE HOUSING AUTHORITY
•	 VERMONT WORKS FOR WOMEN
•	 VISITING NURSES ASSOCIATION
•	 WINOOSKI HOUSING AUTHORITY
SOCIAL AND COMMUNITY INVESTORS
ALL SAINTS CHURCH
BEN & JERRY'S FOUNDATION
BETHANY CHURCH, UCC
BOSSIER FEDERAL CREDIT UNION
CAPITAL CITY HOUSING FOUNDATION
CHARLIE BURCHARD MEMORIAL TRUST
CHITTENDEN SOLID WASTE DISTRICT
CHRIST CHURCH, PRESBYTERIAN
COMMUNITY ECONOMICS, INC
CSSL LIMITED PARTNERSHIP
CYNOSURE, INC.
ELCA BOARD OF PENSIONS DBA PORTICO BENEFIT SERVICES
FRANKLIN-SOMERSET FEDERAL CREDIT UNION
HAZELET STRIP-CASTING CORP.
HOUSE OF HILDEGARD
LCATV
MAIN ST LANDING
MERCHANTS BANK
MOOG EMPLOYEES FEDERAL CREDIT UNION
NEW ECONOMY PROJECT
NEW ENGLAND FEDERAL CREDIT UNION
NEW NORTHGATE PROPERTIES LLC
NORTHCOUNTRY FCU
ORANGE COUNTY COURT DIVERSION
PEOPLE'S UNITED BANK
PEOPLE'S UNITED FINANCIAL
PEOPLE'S UNITED INSURANCE AGENCY
SELF-HELP CREDIT UNION
SETON ENABLEMENT FUND, INC.
SIOUX FALLS FEDERAL CREDIT UNION
SISTERS OF CHARITY OF SAINT ELIZABETH
SISTERS OF ST FRANCIS
SOCIETY OF ST EDMUND
SUMMIT CREDIT UNION
TD BANK, N.A
THE BEN COHEN CHARITABLE TRUST
THE CATHEDRAL CHURCH OF ST PAUL
TOWN OF COLCHESTER
UNITED METHODIST FINANCIAL CU
UNITED WAY OF NORTHWEST VERMONT, INC
VAN CORTLANDT COOPERATIVE FCU
VT ENERGY INVESTMENT CORPORATION
VT HOUSING FINANCE AGENCY
VT STATE HOUSING AUTHORITY
VT STUDENT ASSISTANCE CORP
37 SOCIAL INVESTORS WHO WISH TO REMAIN ANONYMOUS
Investors
Social and community investors provide much
needed affordable capital for housing, businesses,
and personal needs. Without these investments, we
would not been able to have positively affect so many
families.
Statements of Income Years Ending
December 31, 2017, 2016, 2015 & 2014
2017 2016 2015 2014
INTEREST INCOME:
Loan Receivable $ 1,479,077 $ 1,400,281 $ 1,262,081 $ 1,220,026
Interest-Bearing Deposits in Corporate Credit Unions $ 78,743 $ 49,689 $ 108,414 $ 147,324
Total Interest Income $ 1,557,820 $ 1,449,970 $ 1,370,495 $ 1,367,350
DIVIDEND AND INTEREST EXPENSE:
Share Accounts $ 146,583 $ 140,102 $ 179,683 $ 223,641
Notes Payable and Secondary Capital Notes Payable $ 55,575 $ 55,462 $ 66,394 $ 66,444
Total Dividend and Interest Expense $ 202,158 $ 195,564 $ 246,077 $ 290,085
Net Interest Income $ 1,335,662 $ 1,254,406 $ 1,124,418 $ 1,077,265
PROVISION FOR LOAN LOSSES $ 105,096 $ 170,347 $ 18,456 $ 34,121
Net Interest Income after Provision for Loan Losses $ 1,250,566 $ 1,084,059 $ 1,105,962 $ 1,043,144
NON-INTEREST INCOME: v
Loan Origination and Member Fees $ 494,334 $ 620,173 $ 528,986 $ 473,252
Loan Servicing $ 211,340 $ 199,796 $ 196,616 $ 205,181
Federal Grants $ 679,861 $ 1,415,508 $ 1,643,238 $ 1,044,483
Other Grants $ 15,471 $ 15,471 $ 78,121 $ 39,500
Other Income $ 45,888 $ 22,631 $ 2,426 $ 2,844
Total Non-Interest Income $ 1,446,894 $ 2,273,579 $ 2,449,387 $ 1,765,260
NON-INTEREST EXPENSES:
Compensation and Employee Benefits $ 1,419,403 $ 1,523,185 $ 1,434,798 $ 1,288,310
Occupancy Costs $ 154,537 $ 130,193 $ 149,657 $ 137,777
Operating $ 964,356 $ 1,322,968 $ 1,385,744 $ 987,921
Other $ 17,799 $ 9,571 $ 10,826 $ 48,931
Total Non-Interest Expenses $ 2,556,095 $ 2,985,917 $ 2,981,025 $ 2,462,939
Net Income: $ 141,365 $ 371,721 $ 574,324 $ 345,465
Statements of Financial Condition Years
Ended December 31, 2017, 2016, 2015 & 2014
2017 2016 2015 2014
ASSETS
Cash and Cash Equivalents: $ 715,424 $ 854,368 $ 321,885 $ 298,656
Interest Bearing deposits in Corporate Credit Unions $ 1,296,512 $ 3,764,937 $ 1,771,521 $ 2,720,884
Total Cash and Cash Equivalents $ 2,011,936 $ 4,619,305 $ 2,093,406 $ 3,019,540
Certificates of Deposit $ 2,945,000 $ 2,945,000 $ 6,091,000 $ 8,734,000
Loans to Members, Net of Loan Loss Allowance $ 30,003,709 $ 27,410,485 $ 25,611,958 $ 23,036,471
Loans Held for Sale $ 305,000 $ 562,885 $ 1,037,181 $ 1,144,829
Accrued Interest Receivable $ 100,302 $ 103,797 $ 105,211 $ 208,972
Accounts Receivable, Other $ 227,306 $ 1,395 $ 46,832 $ 48,052
Prepaid Expenses and Other Assets $ 396,858 $ 402,599 $ 356,702 $ 295,734
Premises and Equipment, Net $ 124,544 $ 196,506 $ 257,821 $ 269,773
National Credit Union Share Insurance Fund Deposit $ 233,050 $ 240,358 $ 236,066 $ 231,627
Mortgage Servicing Rights, Net $ 610,967 $ 628,203 $ 660,905 $ 696,809
Total Assets $ 36,958,672 $ 37,110,533 $ 36,497,082 $ 37,685,807
LIABILITIES AND MEMBERS' EQUITY
LIABILITIES:
Members' Share Accounts $ 18,864,271 $ 20,069,766 $ 17,465,622 $ 17,377,185
Non Members' Share Accounts $ 8,001,926 $ 7,670,737 $ 10,913,034 $ 12,270,538
Notes Payable $ 1,772,500 $ 1,047,297 $ 299,997 $ 300,000
Accrued Interest and Dividends Payable $ 5,981 $ 4,751 $ 4,387 $ 5,890
Accrued and Other Liabilities $ 73,372 $ 154,498 $ 100,043 $ 60,639
Deferred Revenue $ 751,166 $ 1,315,393 $ 987,629 $ 1,519,509
Notes Payable, Secondary Capital $ 2,341,000 $ 1,841,000 $ 2,091,000 $ 2,091,000
Total Liabilities $ 31,810,216 $ 32,103,442 $ 31,861,712 $ 33,624,761
MEMBERS' EQUITY
Regular Reserve $ 1,534,865 $ 1,534,865 $ 1,534,865 $ 1,534,865
Undivided Earnings $ 3,613,591 $ 3,472,226 $ 3,100,505 $ 2,526,181
Total Members' Equity $ 5,148,456 $ 5,007,091 $ 4,635,370 $ 4,061,046
Total Liabilities and Members' Equity $ 36,956,672 $ 37,110,533 $ 36,497,082 $ 37,685,807
Thank you for investing in us!
oppsvt.org
1+ (800) 865-8328 | (802) 654-4540 | (802) 654-4551 fax
WINOOSKI:
25 Winooski Falls Way, Suite 203
P.O. Box 67, Winooski, VT 05404
BURLINGTON:
92 North Avenue
Burlington, VT 05401

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Opportunities Credit Union 2017 Annual Report

  • 1. 2 0 1 7 A n n u a l R e p o r t
  • 2. Erin Metivier Senior Finance and Human Resource Manager Cheryl Fatnassi President and CEO Greg Huysman Senior Business Lending Manager James Emerson Senior Information Technology Manager Tim Carpenter Senior Lending Manager Stephanie Struble COO/ Money$ense Program Manager
  • 3. On behalf of the Board of Directors, I thank our members for investing in Opportunities and for the trust you place in us. Our financial education/counseling programs, innovative products and services, and dedicated staff work in unison to help each member identify and move towards their financial goals. We congratulate members who have opened a savings account, increased their savings, paid off loans, resolved unpaid debts, made timely loan payments, established a budget, balanced their accounts, bought a first home, started a business, or achieved other important financial targets. I also wish to recognize the important leadership by the previous board chair, Ellen Kane, who is retiring from the Opportunities board after many years volunteering her time and skills towards growing our partnerships, increasing our donations, and attracting volunteers. Ellen will continue to serve the community in her many other roles, and we know that she will remain a friend to our members and the important work that we do. In assuming this role, I am committed to moving Opportunities' key strategies forward and working with the board and management as we continue to positively impact our members and their communities. On behalf of the board, I extend a thank you to all of the volunteers and employees who make Opportunities a leader in our community and in our field, and I look forward to what we will achieve working together in the upcoming year! FROM THE BOARD CHAIR Charlie Baker Board Chair
  • 4. BOARD OF DIRECTORS CHARLIE BAKER AGNES COOK MICHAEL TUTTLE SHANNA RATNER PAUL GOLDMAN JACOUB BOGRE GLENN VON BERNEWITZ STEVEN KLEIN STEVE BOURGEOIS CHERYL FATNASSI TIM MASHRICK DEBBIE SHEPARD GARTH ALLEN AMITAVA BISWAS STEFANIE PIGEON PAUL BIRNHOLZ CELESTE GOUALA CHERYL FATNASSI STEVE BOURGEOIS MARIE DUSSAULT AGNES COOK DEAN HALLER CHERYL FATNASSI ERIN METIVIER MIKE RICHMAN ROGER BUCHANAN MICHELLE MCSWEENEY STEVE KLEIN SHANNA RATNER CHERYL FATNASSI Board Chair 1st V.C. 2nd V.C. / Treasurer Past Board Chair Board Member Board Member Board Member Board Member Chair Member Member Member Chair Member Member Administrative Assistant Student Intern Chair Member Member Chair Member Member Member Chair Member Member Chair Member Member ASSET AND LIABILITY MANAGEMENT COMMITTEE SUPERVISORY COMMITTEE CREDIT COMMITTEE HUMAN RESOURCES COMMITTEE You will see throughout the annual report positive results and a strong impact in all areas, demonstrating our commitment to our members, potential members, and the communities we serve. Our team continued to achieve great success by working with our members to buy homes, start and expand businesses, get new vehicles, make energy improvements, work on savings plans, pay down debt, build budgets, and develop action plans to meet future financial goals. We launched several new products last year that provide opportunities to earn higher interest on deposits and lower rates for loans, including an alternative to the predatory auto financing we were seeing. Please visit our website or contact our staff to find out more about all of our products, including: WOW Auto, Borrow and $ave, and Simple 2 loans. Many members used Opportunities’ products to grow their savings and took advantage of our WOW high interest rate checking product with regular savings deposits and electronic transfers. Our electronic banking services offered many ways to access information and manage accounts safely. Members used these services in record numbers, saving on travel expenses and time and money. Our electronic banking services feature ways to better monitor account activity and be alerted to suspicious transactions. If you haven’t already found out what we offer, now is the time to see how these services can make your life easier! We partnered with the Federal Home Loan Bank of Boston’s (FHLBB) “Jobs for New England” program providing low rate financing for small businesses for the second year. Our partnerships with VHFA, Fannie Mae and the National Federation of Community Development Credit Unions provided additional sources of affordable home mortgage financing, which, combined with equity and down payment assistance (FHLBB and Champlain Housing Trust) allowed more members to become homeowners. The results you see in this report reflect the skills, energy and efforts of our board, staff, volunteers, investors and partners whose focus is always on you, our members, and how we can best serve you. A sincere thank you to every member of our team for the hard work they do to ensure that our members receive the highest level of service and support. We thank you for your faith and trust in us and look forward to serving you in the years ahead! Cheryl Fatnassi President and CEO INDEPENDENCE FUND COMMITTEE GOVERNANCE COMMITTEE FROM THE CEO
  • 5. 1,726 REMOTE CHECK CAPTURE TRANSACTIONS 37,274 ELECTRONIC STATEMENTS 477,354 ELECTRONIC TRANSACTIONS $110,076,900 ELECTRONIC TRANSACTIONS (DOLLAR VALUE) 509 MOBILE BANKING USERS 60,164 MOBILE BANKING LOGINS 3,181 ELECTRONIC USERS IT'S EASY TO MAKE MORTGAGE PAY- MENTS ONLINE! ELECTRONIC & MOBILE BANKING GROWTH Electronic and Mobile Banking Check out all the things you can do easily at home or from your phone! • Review account transactions, notices, and transaction receipts and check balances • View your monthly account statements, download transaction history and balance your accounts • Set up and manage automatic deposit, and loan payment transfers • Check your tax information • Securely manage your debit card—control the risk of fraud and unautho- rized use with the click of a button that turns your card “on or off” • Customized text alerts notify you when your balance drops too low, when a deposit has come in, and more • Remote Check Capture Why drive to the credit union? Deposit your checks remotely using a screen capture of your check with your smartphone or tablet. • Electronic Bill Payment Save time and money on checks and stamps by setting up a one-time payment or recurring payments for all of your bills. Pay your bills today or schedule future payments! • E-Mortgage Banking A convenient way to track your mortgage payments, tax and insurance accounts, balances, interest and other tax reporting information, transaction history, rates and other information. This service allows you to make additional payments, set up or change automatic loan payment accounts, and more! • Mobicent A free money management app that allows you to electronical- ly consolidate your loan, deposit and investment information, providing a picture of all of your financial information in one place. Mobicent helps you to budget and track spending and savings as well as plan and understand where your money is going. Learn more about ways to “eBANK” at Opportunities: WWW.OPPSVT.ORG/EBANKING or call us at (802) 654-4540 and speak to one of our member services specialists. I PUT MY PAYCHECK IN MY ACCOUNT FROM MY PHONE!
  • 6. 28-YEAR SAVINGS AND TRANSACTIONS IMPACT Total Transactions: $3.125 Billion 27,988 52,717 4,612 6,477,363 Vermonters Served To Date Savings and Other Deposit Accounts Opened Checking Accounts Opened Total Member Transactions
  • 7. 28-YEAR LENDING IMPACT Capital Invested in Our Members and Put to Work in Our Community 18,180 3,416 1,054 559 $98,856,078 $283,646,718 $29,934,358 $7,507,971 TOTAL NUMBER OF LOANS TOTAL DOLLAR VALUE OF LOANS 23,209 $419,945,125 Auto and Other Consumer Loans Affordable Home Mortgage Loans Small and Micro Business Loans Energy Loans
  • 8. 5-YEAR IMPACT SMALL AND MICRO BUSINESS 207 SMALL AND MICRO BIZ LOANS TOTALING $13,300,937 21 MINORITY- OWNED BUSINESSES TOTALING $2,159,157 61 WOMEN- OWNED BUSINESSES TOTALING $4,680,375 179 JOBS CREATED 310 JOBS RETAINED ` 40 START-UP BUSINESSES TOTALING $2,830,080 24 IMMIGRANT AND REFUGEE LOANS TOTALING $1,145,227
  • 9. “A WISE PERSON KNOWS THAT THERE IS SOMETHING TO BE LEARNED FROM EVERYONE.”
  • 10. Barrio Bakery & One Radish Coggio Upholstery Laughing Child Farm Wildflowers Studio With Love Photography Vermont Edible Landscapes Mud City Adventures Sugarsnap The Hairy Bear Four Quarters Brewing Infinity Dance StudiosSweet BaBu The Swingin’ Pinwheel Vermont Comedy Club Aqua Vi-Tea MEMBER MOMENTS These are some of our amazing business members. These entrepreneurs create jobs, stimulate the local economy, and make our community a better place to live and work. Find out how they have taken advantage of our business lending products for asset purchases, commercial real estate, working capital, building improvements, lines of credit, debt re- structuring, and more! www.oppsvt.org/membermoments ASSET PURCHASES | COMMERCIAL REAL ESTATE | WORKING CAPITAL | LEASED IMPROVEMENTS | LINE OF CREDIT | DEBT REFINANCING
  • 11. Village Green Florist Urban Salon Nest Coffee & Bakery Firebird Cafe Birdfolk Collective Village Day Spa Queen City Dry Goods Butch + Babes Clustas Snap FitnessVitality Vending Delibac Construction To get started with your business lending needs, contact oppsvt.org biz@oppsvt.org (802) 654-4540
  • 12. Independence Fund In 2004, this fund was established with money from the State of Vermont that was matched with federal funding, ensuring that low-cost financing would be available in a revolving loan fund. The Independence Fund provides affordable loans for hearing aids, dentures, assistive technology, modified vehicles, adaptive equipment, and home modifications to ensure all members of our community have full access at home, at work and at play. To learn more about this fund, go to www.oppsvt.org/independence-fund To donate to the fund: Donations should be made payable to Opportunities, Inc., and earmarked for the Independence Fund. Loans 567 Loans to Date $4,880,465 In 2014, to honor John Gilligan, a soft-spoken and caring soul, our friend and longtime volunteer at Opportunities,theGilliganKidsFundwasestablished. John’s military service had a profound impact on his understanding of the human condition, and he displayed his awareness through his compassionate actions and treatment of others. John started this fund to ensure that all children could have a savings account. Money from the fund is used provide the opening deposit and ongoing rewards for saving to support our Super Duper Saver kids accounts. To learn more about Super Duper $avers, go to www.oppsvt.org/superduper-savers To donate to the fund: Donations should be made out to Opportunities, Inc., and earmarked for the Gilligan Kids Fund. "Gilligan Kids" Fund $avers to date 637 Active Today 308 $avers Balances $117,843 Donations to Date $34,000
  • 13. In 2008, the Stewart Emergency Loan Fund was started to honor the work and vision of Caryl Stewart, president emeritus and founder of Opportunities Credit Union (originally known as Vermont Development Credit Union). Caryl understood that people had gaps in their income that didn’t always match with the timing of their expenses. She recognized that access to a few hundred dollars could keep a small emergency from becoming a larger crisis. The ELFund provides small, affordable, emergency loans to individuals who do not qualify for traditional loan programs. Often ELF loans stabilize family finances, keep a vehicle running, provide rent deposits, address gaps in medical and dental needs, pay burial expenses, help with home heating fuel purchases, and meet other critical needs. To learn more about the Stewart ELFund, go to www.oppsvt.org/personal-loans To donate to the fund: Donations should be made out to Opportunities, Inc., and earmarked for the Stewart ELFund. In 2011, the Gardner Micro Loan Fund was established to honor the dedication and entrepreneurial spirit of our friend and former board chair, Oliver Gardner. This fund provides affordable micro business loans to entrepreneurs who, like Oliver, aspire to start a business, build assets, and create jobs for themselves and others in our community. The Gardner Fund has successfully helped many entrepreneurs who demonstrate strong motivation, have a good idea, and an aptitude for business to turn their vision into a viable business. The fund serves as a loan loss reserve and helps mitigate risks normally associated with small loans due to the nature and variables of start-up businesses. As you can see from the numbers lent out, the fund has successfully loaned nearly half a million dollars with a strong record of repayment. To learn more about the Gardner fund, go to www.oppsvt.org/business-products To donate to the fund: Donations should be made out to Opportunities, Inc., and earmarked for the Gardner Micro Loan Fund. Stewart ELFund (Emergency Loan Fund) Gardner Micro Loan Fund Loans 106 Loans 87 Loans to Date $170,474 Loans to Date $499,453 Donations to Date $348,440 Donations to Date $285,367
  • 14. CDFI Fund U.S. Treasury Community Development Financial Institutions Fund (CDFI) Awards: Opportunities has been a certified CDFI since 1997. These competitive awards have allowed us to enhance our ability to meet the needs of our target market. As stated by the CDFI program, “Access to affordable financial products and services is a staple of economically vibrant communities. Yet at least one quarter of American households do not have a bank account or rely on costly payday lenders and check-cashing outlets. Additionally, many small businesses and critical community development projects lack access to the capital investment necessary to spark economic growth in their communities.” The CDFI works to address these issues by investing federal resources in such CDFIs as Opportunities that serve these communities. CDFI AWARDS Financial Assistance Awards 2017, 2015, 2014, 2013, 2012, 2010, 2009, 2005, 2004 Secondary Capital Awards 2000, 1999 CORE Awards 2000, 1997 SBA AWARDS 2016 (SBA) Award of Distinction 2015 2nd Highest 7(a) Lender by numbers in Vermont 2014 Outstanding Achievement Award 2013 Outstanding Achievement Award 2013 & 2014 Overall increase of SBA volume from previous year SBA AWARDS Small Business Administration (SBA) Awards: Opportunities Credit Union is proud to be a 7(a) lender participating with the SBA to offer additional financing options to our business borrowers, including financing under the Patriot/Patriot Express and Community Express/ Community Advantages programs. ALL CHARITY CLASSIC The Opportunities, Inc., team brings home $24,000 from the 2017 All Charity Classic golf tournament at the Burlington Country Club. The prize will benefit the Gilligan Kids Adventures in Savings Fund. Jobs for New England (JNE) offers FHLB Boston members zero- percent financing for small business loans that create or preserve jobs, expand woman-, minority-, or veteran-owned businesses, or otherwise stimulate the economy in the New England communities you serve. Opportunities was able to provide $1.8 million in low-cost financing to our small business members through this partnership in 2016 and 2017. RECOGNITION & AWARDS
  • 15. HOUSING IMPACTS 2012-2017 GRANTS FOR EQUITY AND DOWN PAYMENT ASSISTANCE 98 LOANS TO IMMIGRANTS AND REFUGEES 194 1ST TIME HOME BUYERS 87 LOANS TO MINORITY MEMBERS 493 LOANS TO LOW AND VERY LOW INCOME FAMILIES TOTALING $33,527,543 TOTALING $16,758, 071 TOTALING $54,961,535 TOTALING $6,335,175 TOTALING $30,716,193
  • 16. We work with a number of partners that share values and vision. We leverage our combined resources and skills to address barriers to housing, employment, credit, and the challenges faced by people of low wealth. Together, we find innovative solutions to address the needs of our community, and we recognize them for their leadership in affecting positive change. OUR COMMUNITY PARTNERS • ASSOCIATION OF AFRICANS LIVING IN VERMONT • ASSOCIATION OF VERMONT CREDIT UNIONS • BOYS AND GIRLS CLUB • BURLINGTON COMMUNITY & ECONOMIC DEVELOPMENT OFFICE • BURLINGTON HOUSING AUTHORITY • BURLINGTON SUPPORTIVE HOUSING INITIATIVE • CHAMPLAIN COLLEGE • CHAMPLAIN COMMUNITY SERVICES • CHAMPLAIN HOUSING TRUST • CHILDCARE RESOURCES • CITY OF WINOOSKI • COMMITTEE ON TEMPORARY SHELTER (COTS) • COMMUNITY ACTION AGENCIES OF VERMONT • COMMUNITY COLLEGE OF VERMONT • CONGRESSMAN PETER WELCH & STAFF • CREDIT UNION NATIONAL ASSOCIATION (CUNA) • ENERGY CO-OP OF VERMONT • FANNIE MAE • FEDERAL HOME LOAN BANK OF BOSTON • FEDERAL RESERVE BANK OF BOSTON • JOINT URBAN MINISTRY PROJECT (JUMP) • MERCY CONNECTIONS • NATIONAL BANK OF MIDDLEBURY • NEW ENGLAND FEDERAL CREDIT UNION • NORTH COUNTRY FEDERAL CREDIT UNION • PHOENIX HOUSE • SENATOR BERNIE SANDERS & STAFF • SENATOR PATRICK LEAHY & STAFF • STATE OF VERMONT-AGENCY OF HUMAN SERVICES • STATE OF VERMONT-AGENCY OF NATURAL RESOURCES • STATE OF VERMONT-PUBLIC SERVICE DEPARTMENT • U.S. SMALL BUSINES ADMINISTRATION (SBA) • U.S. TREASURY, CDFI FUND • U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT • USDA RURAL DEVELOPMENT PROGRAM • VERMONT DEPARTMENT OF CORRECTIONS • VERMONT ECONOMIC DEVELOPMENT AUTHORITY • VERMONT NETWORK AGAINST DOMESTIC VIOLENCE • VERMONT REFUGEE RESETTLEMENT PROGRAM • VERMONT SMALL BUSINESS DEVELOPMENT CENTERS • VERMONT STATE HOUSING AUTHORITY • VERMONT WORKS FOR WOMEN • VISITING NURSES ASSOCIATION • WINOOSKI HOUSING AUTHORITY
  • 17. SOCIAL AND COMMUNITY INVESTORS ALL SAINTS CHURCH BEN & JERRY'S FOUNDATION BETHANY CHURCH, UCC BOSSIER FEDERAL CREDIT UNION CAPITAL CITY HOUSING FOUNDATION CHARLIE BURCHARD MEMORIAL TRUST CHITTENDEN SOLID WASTE DISTRICT CHRIST CHURCH, PRESBYTERIAN COMMUNITY ECONOMICS, INC CSSL LIMITED PARTNERSHIP CYNOSURE, INC. ELCA BOARD OF PENSIONS DBA PORTICO BENEFIT SERVICES FRANKLIN-SOMERSET FEDERAL CREDIT UNION HAZELET STRIP-CASTING CORP. HOUSE OF HILDEGARD LCATV MAIN ST LANDING MERCHANTS BANK MOOG EMPLOYEES FEDERAL CREDIT UNION NEW ECONOMY PROJECT NEW ENGLAND FEDERAL CREDIT UNION NEW NORTHGATE PROPERTIES LLC NORTHCOUNTRY FCU ORANGE COUNTY COURT DIVERSION PEOPLE'S UNITED BANK PEOPLE'S UNITED FINANCIAL PEOPLE'S UNITED INSURANCE AGENCY SELF-HELP CREDIT UNION SETON ENABLEMENT FUND, INC. SIOUX FALLS FEDERAL CREDIT UNION SISTERS OF CHARITY OF SAINT ELIZABETH SISTERS OF ST FRANCIS SOCIETY OF ST EDMUND SUMMIT CREDIT UNION TD BANK, N.A THE BEN COHEN CHARITABLE TRUST THE CATHEDRAL CHURCH OF ST PAUL TOWN OF COLCHESTER UNITED METHODIST FINANCIAL CU UNITED WAY OF NORTHWEST VERMONT, INC VAN CORTLANDT COOPERATIVE FCU VT ENERGY INVESTMENT CORPORATION VT HOUSING FINANCE AGENCY VT STATE HOUSING AUTHORITY VT STUDENT ASSISTANCE CORP 37 SOCIAL INVESTORS WHO WISH TO REMAIN ANONYMOUS Investors Social and community investors provide much needed affordable capital for housing, businesses, and personal needs. Without these investments, we would not been able to have positively affect so many families.
  • 18. Statements of Income Years Ending December 31, 2017, 2016, 2015 & 2014 2017 2016 2015 2014 INTEREST INCOME: Loan Receivable $ 1,479,077 $ 1,400,281 $ 1,262,081 $ 1,220,026 Interest-Bearing Deposits in Corporate Credit Unions $ 78,743 $ 49,689 $ 108,414 $ 147,324 Total Interest Income $ 1,557,820 $ 1,449,970 $ 1,370,495 $ 1,367,350 DIVIDEND AND INTEREST EXPENSE: Share Accounts $ 146,583 $ 140,102 $ 179,683 $ 223,641 Notes Payable and Secondary Capital Notes Payable $ 55,575 $ 55,462 $ 66,394 $ 66,444 Total Dividend and Interest Expense $ 202,158 $ 195,564 $ 246,077 $ 290,085 Net Interest Income $ 1,335,662 $ 1,254,406 $ 1,124,418 $ 1,077,265 PROVISION FOR LOAN LOSSES $ 105,096 $ 170,347 $ 18,456 $ 34,121 Net Interest Income after Provision for Loan Losses $ 1,250,566 $ 1,084,059 $ 1,105,962 $ 1,043,144 NON-INTEREST INCOME: v Loan Origination and Member Fees $ 494,334 $ 620,173 $ 528,986 $ 473,252 Loan Servicing $ 211,340 $ 199,796 $ 196,616 $ 205,181 Federal Grants $ 679,861 $ 1,415,508 $ 1,643,238 $ 1,044,483 Other Grants $ 15,471 $ 15,471 $ 78,121 $ 39,500 Other Income $ 45,888 $ 22,631 $ 2,426 $ 2,844 Total Non-Interest Income $ 1,446,894 $ 2,273,579 $ 2,449,387 $ 1,765,260 NON-INTEREST EXPENSES: Compensation and Employee Benefits $ 1,419,403 $ 1,523,185 $ 1,434,798 $ 1,288,310 Occupancy Costs $ 154,537 $ 130,193 $ 149,657 $ 137,777 Operating $ 964,356 $ 1,322,968 $ 1,385,744 $ 987,921 Other $ 17,799 $ 9,571 $ 10,826 $ 48,931 Total Non-Interest Expenses $ 2,556,095 $ 2,985,917 $ 2,981,025 $ 2,462,939 Net Income: $ 141,365 $ 371,721 $ 574,324 $ 345,465
  • 19. Statements of Financial Condition Years Ended December 31, 2017, 2016, 2015 & 2014 2017 2016 2015 2014 ASSETS Cash and Cash Equivalents: $ 715,424 $ 854,368 $ 321,885 $ 298,656 Interest Bearing deposits in Corporate Credit Unions $ 1,296,512 $ 3,764,937 $ 1,771,521 $ 2,720,884 Total Cash and Cash Equivalents $ 2,011,936 $ 4,619,305 $ 2,093,406 $ 3,019,540 Certificates of Deposit $ 2,945,000 $ 2,945,000 $ 6,091,000 $ 8,734,000 Loans to Members, Net of Loan Loss Allowance $ 30,003,709 $ 27,410,485 $ 25,611,958 $ 23,036,471 Loans Held for Sale $ 305,000 $ 562,885 $ 1,037,181 $ 1,144,829 Accrued Interest Receivable $ 100,302 $ 103,797 $ 105,211 $ 208,972 Accounts Receivable, Other $ 227,306 $ 1,395 $ 46,832 $ 48,052 Prepaid Expenses and Other Assets $ 396,858 $ 402,599 $ 356,702 $ 295,734 Premises and Equipment, Net $ 124,544 $ 196,506 $ 257,821 $ 269,773 National Credit Union Share Insurance Fund Deposit $ 233,050 $ 240,358 $ 236,066 $ 231,627 Mortgage Servicing Rights, Net $ 610,967 $ 628,203 $ 660,905 $ 696,809 Total Assets $ 36,958,672 $ 37,110,533 $ 36,497,082 $ 37,685,807 LIABILITIES AND MEMBERS' EQUITY LIABILITIES: Members' Share Accounts $ 18,864,271 $ 20,069,766 $ 17,465,622 $ 17,377,185 Non Members' Share Accounts $ 8,001,926 $ 7,670,737 $ 10,913,034 $ 12,270,538 Notes Payable $ 1,772,500 $ 1,047,297 $ 299,997 $ 300,000 Accrued Interest and Dividends Payable $ 5,981 $ 4,751 $ 4,387 $ 5,890 Accrued and Other Liabilities $ 73,372 $ 154,498 $ 100,043 $ 60,639 Deferred Revenue $ 751,166 $ 1,315,393 $ 987,629 $ 1,519,509 Notes Payable, Secondary Capital $ 2,341,000 $ 1,841,000 $ 2,091,000 $ 2,091,000 Total Liabilities $ 31,810,216 $ 32,103,442 $ 31,861,712 $ 33,624,761 MEMBERS' EQUITY Regular Reserve $ 1,534,865 $ 1,534,865 $ 1,534,865 $ 1,534,865 Undivided Earnings $ 3,613,591 $ 3,472,226 $ 3,100,505 $ 2,526,181 Total Members' Equity $ 5,148,456 $ 5,007,091 $ 4,635,370 $ 4,061,046 Total Liabilities and Members' Equity $ 36,956,672 $ 37,110,533 $ 36,497,082 $ 37,685,807
  • 20. Thank you for investing in us! oppsvt.org 1+ (800) 865-8328 | (802) 654-4540 | (802) 654-4551 fax WINOOSKI: 25 Winooski Falls Way, Suite 203 P.O. Box 67, Winooski, VT 05404 BURLINGTON: 92 North Avenue Burlington, VT 05401