How OpsRamp's intelligent Escalations Enables Remote Workers

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OpsRamp alert escalation policies allow an administrator to configure escalation rules that determine which alerts that need attention, which users are required to take action, and what actions should be taken. In this interactive session we'll dive into why this is more important than ever as organizations adopt remote work strategies and need to be able to not only understand the signal from the noise, but also get to the root cause faster and ensure information is getting to the right people at the right time to reduce meantime to resolution. Watch the recording here: https://www.brighttalk.com/webcast/17791/397678 Learn more at https://www.opsramp.com Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more: Twitter - https://www.twitter.com/OpsRamp LinkedIn - https://www.linkedin.com/company/opsramp Facebook - https://www.facebook.com/OpsRampHQ/

Intelligent Escalations
Highlight important issues in a time of remote work

© 2020 OpsRamp. All Rights Reserved.
Today’s Event Management Challenges
2
● Constant flood of events from monitoring tools
● Multiple point tools providing data
● Complex SOPs to determine when to create an incident
● Properly understanding events and assigning to the right team
● Loss of MTTR as events go through multiple triage steps
● Disconnect from enterprise Service Management

© 2020 OpsRamp. All Rights Reserved.
Focus on Enriched Incidents and not Raw Events
3

OpsRamp Demonstration

© 2020 OpsRamp. All Rights Reserved.5
● No more teams staring at event streams
● Shift teams to focus to new incidents
● OpsQ learns from how your team handles the incidents
● Enriched incidents
● Tightly integrate with Service Management
● Lower MTTR!
Evolve to Intelligent Escalations today
Benefits include...
ITSM Integrations

© 2020 OpsRamp. All Rights Reserved.
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Elevate Developer Efficiency & build GenAI Application with Amazon Q

Elevate Developer Efficiency & build GenAI Application with Amazon Q

Elevate Developer Efficiency & build GenAI Application with Amazon Q

Bhuvaneswari Subramani

DBX First Quarter 2024 Investor Presentation

DBX First Quarter 2024 Investor Presentation

DBX First Quarter 2024 Investor Presentation

Dubai, known for its towering skyscrapers, luxurious lifestyle, and relentless pursuit of innovation, often finds itself in the global spotlight. However, amidst the glitz and glamour, the emirate faces its own set of challenges, including the occasional threat of flooding. In recent years, Dubai has experienced sporadic but significant floods, disrupting normalcy and posing unique challenges to its infrastructure. Among the critical nodes in this bustling metropolis is the Dubai International Airport, a vital hub connecting the world. This article delves into the intersection of Dubai flood events and the resilience demonstrated by the Dubai International Airport in the face of such challenges.

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Six Myths about Ontologies: The Basics of Formal Ontology

Six Myths about Ontologies: The Basics of Formal Ontology

Six Myths about Ontologies: The Basics of Formal Ontology

johnbeverley2021

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

In this keynote, Asanka Abeysinghe, CTO,WSO2 will explore the shift towards platformless technology ecosystems and their importance in driving digital adaptability and innovation. We will discuss strategies for leveraging decentralized architectures and integrating diverse technologies, with a focus on building resilient, flexible, and future-ready IT infrastructures. We will also highlight WSO2's roadmap, emphasizing our commitment to supporting this transformative journey with our evolving product suite.

Platformless Horizons for Digital Adaptability

Platformless Horizons for Digital Adaptability

Platformless Horizons for Digital Adaptability

Retrieval augmented generation (RAG) is the most popular style of large language model application to emerge from 2023. The most basic style of RAG works by vectorizing your data and injecting it into a vector database like Milvus for retrieval to augment the text output generated by an LLM. This is just the beginning. One of the ways that we can extend RAG, and extend AI, is through multilingual use cases. Typical RAG is done in English using embedding models that are trained in English. In this talk, we’ll explore how RAG could work in languages other than English. We’ll explore French, Chinese, and Polish.

Introduction to Multilingual Retrieval Augmented Generation (RAG)

Introduction to Multilingual Retrieval Augmented Generation (RAG)

Introduction to Multilingual Retrieval Augmented Generation (RAG)

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Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME

Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME

Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME

Architecting Cloud Native Applications

Architecting Cloud Native Applications

Architecting Cloud Native Applications

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024

Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024

Modular Monolith - a Practical Alternative to Microservices @ Devoxx UK 2024

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Finding Java's Hidden Performance Traps @ DevoxxUK 2024

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Boost Fertility New Invention Ups Success Rates.pdf

Boost Fertility New Invention Ups Success Rates.pdf

Boost Fertility New Invention Ups Success Rates.pdf

MS Copilot expands with MS Graph connectors

MS Copilot expands with MS Graph connectors

MS Copilot expands with MS Graph connectors

Vector Search -An Introduction in Oracle Database 23ai.pptx

Vector Search -An Introduction in Oracle Database 23ai.pptx

Vector Search -An Introduction in Oracle Database 23ai.pptx

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...

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Elevate Developer Efficiency & build GenAI Application with Amazon Q

Elevate Developer Efficiency & build GenAI Application with Amazon Q

Elevate Developer Efficiency & build GenAI Application with Amazon Q

DBX First Quarter 2024 Investor Presentation

DBX First Quarter 2024 Investor Presentation

DBX First Quarter 2024 Investor Presentation

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf

Six Myths about Ontologies: The Basics of Formal Ontology

Six Myths about Ontologies: The Basics of Formal Ontology

Six Myths about Ontologies: The Basics of Formal Ontology

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

How to Troubleshoot Apps for the Modern Connected Worker

Platformless Horizons for Digital Adaptability

Platformless Horizons for Digital Adaptability

Platformless Horizons for Digital Adaptability

Introduction to Multilingual Retrieval Augmented Generation (RAG)

Introduction to Multilingual Retrieval Augmented Generation (RAG)

Introduction to Multilingual Retrieval Augmented Generation (RAG)

How OpsRamp's intelligent Escalations Enables Remote Workers

1. Intelligent Escalations Highlight important issues in a time of remote work

2. © 2020 OpsRamp. All Rights Reserved. Today’s Event Management Challenges 2 ● Constant flood of events from monitoring tools ● Multiple point tools providing data ● Complex SOPs to determine when to create an incident ● Properly understanding events and assigning to the right team ● Loss of MTTR as events go through multiple triage steps ● Disconnect from enterprise Service Management

3. © 2020 OpsRamp. All Rights Reserved. Focus on Enriched Incidents and not Raw Events 3

4. OpsRamp Demonstration

5. © 2020 OpsRamp. All Rights Reserved.5 ● No more teams staring at event streams ● Shift teams to focus to new incidents ● OpsQ learns from how your team handles the incidents ● Enriched incidents ● Tightly integrate with Service Management ● Lower MTTR! Evolve to Intelligent Escalations today Benefits include... ITSM Integrations

6. © 2020 OpsRamp. All Rights Reserved. Next Steps • Check out all of our Tech Talks • Next Up: https://www.opsramp.com/resources/events/#Tech-talks