SlideShare une entreprise Scribd logo
1  sur  43
Télécharger pour lire hors ligne
Anthropology, Ethnography, and
               You!


5 May 2011
Prepared by: Jared Jeffers, M.A.
Email: Jared.Jeffers@optimalusability.com
What is anthropology?
What is anthropology?



   Anthropology = the study of human kind
What is anthropology?



                        What is the human
 Where do humans           condition?
   come from?




                            What differentiates
                            groups of humans
 What differentiates        from each other?
humans from animals?
What is anthropology?




      Linguistic Anthro   Archaeology




      Biological Anthro   Cultural Anthro
What is anthropology?
What is anthropology?




From: http://www.textually.org/textually/archives/2007/12/018358.htm
Questions so far?
Ethnography



eth·nog·ra·phy
noun eth- nä-gr -fē
Definition of ETHNOGRAPHY
: the study and systematic recording of human cultures; also : a descriptive
     work produced from such research
— eth·nog·ra·pher-f r noun
— eth·no·graph·ic eth-n - gra-fik or eth·no·graph·i·cal -fi-k l adjective
— eth·no·graph·i·cal·ly-fi-k( -)lē adverb
Ethnography




Bronislaw Malinowski in the Trobriand   Margaret Mead in Papua New
Islands                                 Guinea, 1928
Ethnography
What can ethnography do?



  Reports through the eyes of the interviewee
What can ethnography do?



  Reports through the eyes of the interviewee

  Shows you what people do, not just what they say
What can ethnography do?



  Reports through the eyes of the interviewee

  Shows you what people do, not just what they say

  Reveals participants as the people they are
What can ethnography do?



  Reports through the eyes of the interviewee

  Shows you what people do, not just what they say

  Reveals participants as the people they are

  Uncovers how people understand the world
How do you do it?



   The Old School

      (Kitchen Stories: http://www.youtube.com/watch?v=VxXT1A4zqcU)
How do you do it?



   The Old School (Kitchen Stories)

      Build trust with your subject

      Collect data unobtrusively

      Observe without interference

      Never become friends
How do you do it?



   Current Principles

       Navel-gazing
How do you do it?



   Current Principles

       Navel-gazing (“excessive self-contemplation”)
How do you do it?



   Current Principles

       Navel-gazing

       Understand and state biases
How do you do it?



   Current Principles

       Navel-gazing

       Understand and state biases

       Recognize the fluidity of culture
How do you do it?



   Current Principles

       Navel-gazing

       Understand and state biases

       Recognize the fluidity of culture

       Know that people have agency
How do you do it?



   Current Principles

       Navel-gazing

       Understand and state biases

       Recognize the fluidity of culture

       Know that people have agency

       Be aware of power relations and societal divisions
Methods: Questionnaires and Surveys
Methods: Guerilla Research
Methods: Shadowing and Video Ethnography
Methods: Specific Exercises and Projects
Methods: Self-documentation (Journals, video diaries, etc)
Methods: The Ethnographic Interview




http://www.clevelandmemory.or
g/gcem/iep.html
Tips



   Record everything
Tips



   Record everything

   Go to where participants are comfortable
Tips



   Record everything

   Go to where participants are comfortable

   Stress that they are the experts
Tips



   Record everything

   Go to where participants are comfortable

   Stress that they are the experts

   Get them telling stories
Tips



   Record everything

   Go to where participants are comfortable

   Stress that they are the experts

   Get them telling stories

   Be mobile and point out objects to get participants talking
Tips



   Record everything

   Go to where participants are comfortable

   Stress that they are the experts

   Get them telling stories

   Be mobile and point out objects to get participants talking

   If possible, do the research over time
Rapport Building



   Be interested!
Rapport Building



   Be interested!

   Stress that you are there to learn from them
Rapport Building



   Be interested!

   Stress that you are there to learn from them

   Invest time and effort in recruiting
Rapport Building



   Be interested!

   Stress that you are there to learn from them

   Invest time and effort in recruiting

   Call before you go
Go ahead and give it a go!



   Pair up with someone you don’t know.

   Do some ethnography on their mobile phone experiences.
Go ahead and give it a go!



   Some potential conversation starters:

      Tell me about the last phone call you received that was awesome.

      What are your gut reactions to receiving a phone call?

      What do you do when someone calls you and you don’t want to talk
      to them?
Future Reading
That’s all, folks!

Contenu connexe

Tendances

Race & ethnicity
Race & ethnicityRace & ethnicity
Race & ethnicity
Seth Allen
 

Tendances (20)

Social groups and types
Social groups and typesSocial groups and types
Social groups and types
 
Global Inequality
Global Inequality Global Inequality
Global Inequality
 
Race
RaceRace
Race
 
Anthropology
AnthropologyAnthropology
Anthropology
 
Cultural Diversity
Cultural DiversityCultural Diversity
Cultural Diversity
 
Cultural shock
Cultural shock Cultural shock
Cultural shock
 
Sociological Imagination
Sociological ImaginationSociological Imagination
Sociological Imagination
 
History of anthropology
History of anthropologyHistory of anthropology
History of anthropology
 
Presentation culture anthropology
Presentation culture anthropologyPresentation culture anthropology
Presentation culture anthropology
 
Race & ethnicity
Race & ethnicityRace & ethnicity
Race & ethnicity
 
Migration and Transnationalism: Opportunities and Challenges
Migration and Transnationalism: Opportunities and ChallengesMigration and Transnationalism: Opportunities and Challenges
Migration and Transnationalism: Opportunities and Challenges
 
Culture and development
Culture and developmentCulture and development
Culture and development
 
Chapter ii
Chapter iiChapter ii
Chapter ii
 
Cultural shock
Cultural shockCultural shock
Cultural shock
 
The social construction of reality
The social construction of realityThe social construction of reality
The social construction of reality
 
social Stratification in Bangladesh
social Stratification in Bangladeshsocial Stratification in Bangladesh
social Stratification in Bangladesh
 
Ethnomethodology
EthnomethodologyEthnomethodology
Ethnomethodology
 
Introduction to Cultural Diversity
Introduction to Cultural Diversity Introduction to Cultural Diversity
Introduction to Cultural Diversity
 
What is anthropology
What is anthropologyWhat is anthropology
What is anthropology
 
What is anthropology
What is anthropologyWhat is anthropology
What is anthropology
 

En vedette

Crash Course 2014: Ethnography & Research (Teresa Derrick, DLab)
Crash Course 2014: Ethnography & Research (Teresa Derrick, DLab)Crash Course 2014: Ethnography & Research (Teresa Derrick, DLab)
Crash Course 2014: Ethnography & Research (Teresa Derrick, DLab)
Service Jam Los Angeles
 
Interaction Design Method - Visual Ethnography
Interaction Design Method - Visual EthnographyInteraction Design Method - Visual Ethnography
Interaction Design Method - Visual Ethnography
Melissa Tang
 
Ethnography in-design
Ethnography in-designEthnography in-design
Ethnography in-design
juliamoisand
 

En vedette (20)

ethnography study & contextual enquiry
ethnography study & contextual enquiryethnography study & contextual enquiry
ethnography study & contextual enquiry
 
Ethnography One Day Workshop
Ethnography One Day WorkshopEthnography One Day Workshop
Ethnography One Day Workshop
 
Ncad medical device design process 2016
Ncad medical device design process 2016Ncad medical device design process 2016
Ncad medical device design process 2016
 
Process The Forgotten Continuum - An Ethnographic Research Study
Process The Forgotten Continuum - An Ethnographic Research StudyProcess The Forgotten Continuum - An Ethnographic Research Study
Process The Forgotten Continuum - An Ethnographic Research Study
 
Crash Course 2014: Ethnography & Research (Teresa Derrick, DLab)
Crash Course 2014: Ethnography & Research (Teresa Derrick, DLab)Crash Course 2014: Ethnography & Research (Teresa Derrick, DLab)
Crash Course 2014: Ethnography & Research (Teresa Derrick, DLab)
 
Ethnographic Study1
Ethnographic Study1Ethnographic Study1
Ethnographic Study1
 
Bed side management and safety
Bed side management and safetyBed side management and safety
Bed side management and safety
 
Interaction Design Method - Visual Ethnography
Interaction Design Method - Visual EthnographyInteraction Design Method - Visual Ethnography
Interaction Design Method - Visual Ethnography
 
A Case Study: Healthcare Innovation by ESP Collective
A Case Study: Healthcare Innovation by ESP CollectiveA Case Study: Healthcare Innovation by ESP Collective
A Case Study: Healthcare Innovation by ESP Collective
 
How ethnography helps product design
How ethnography helps product designHow ethnography helps product design
How ethnography helps product design
 
Ethnography and product design by Prof William Beeman at ProductCamp Twin Cit...
Ethnography and product design by Prof William Beeman at ProductCamp Twin Cit...Ethnography and product design by Prof William Beeman at ProductCamp Twin Cit...
Ethnography and product design by Prof William Beeman at ProductCamp Twin Cit...
 
Ethnography in-design
Ethnography in-designEthnography in-design
Ethnography in-design
 
Swivel - The future in hospital furniture
Swivel - The future in hospital furniture Swivel - The future in hospital furniture
Swivel - The future in hospital furniture
 
Ethnography for design
Ethnography for designEthnography for design
Ethnography for design
 
Smart Sensors, Smart Hospital bed
Smart Sensors, Smart Hospital bedSmart Sensors, Smart Hospital bed
Smart Sensors, Smart Hospital bed
 
Ethnographic Research Methods for Consumer Studies
Ethnographic Research Methods for Consumer Studies Ethnographic Research Methods for Consumer Studies
Ethnographic Research Methods for Consumer Studies
 
Ethnography
EthnographyEthnography
Ethnography
 
Designing Research: research methods for interaction designers
Designing Research: research methods for interaction designersDesigning Research: research methods for interaction designers
Designing Research: research methods for interaction designers
 
Truth, lies, and ethnography
Truth, lies, and ethnographyTruth, lies, and ethnography
Truth, lies, and ethnography
 
Using Ethnography in Product Design
Using Ethnography in Product DesignUsing Ethnography in Product Design
Using Ethnography in Product Design
 

Similaire à Ethnography anthropology

applying Anthropology
applying Anthropologyapplying Anthropology
applying Anthropology
ideasbazaar
 
Ethnography: The Secret Everybody Knows
Ethnography: The Secret Everybody KnowsEthnography: The Secret Everybody Knows
Ethnography: The Secret Everybody Knows
Christian Ramsey
 

Similaire à Ethnography anthropology (20)

An Ethnographic Examination of Innovations in the VBDC
An Ethnographic Examination of Innovations in the VBDCAn Ethnographic Examination of Innovations in the VBDC
An Ethnographic Examination of Innovations in the VBDC
 
Anthropology Essay Topics
Anthropology Essay TopicsAnthropology Essay Topics
Anthropology Essay Topics
 
How to work with international clients slideshare
How to work with international clients slideshareHow to work with international clients slideshare
How to work with international clients slideshare
 
Ethnographie : la vie sans filtre
Ethnographie : la vie sans filtreEthnographie : la vie sans filtre
Ethnographie : la vie sans filtre
 
Critical thinking and Multimodal Literacy
Critical thinking and Multimodal LiteracyCritical thinking and Multimodal Literacy
Critical thinking and Multimodal Literacy
 
Critical thinking and Multimodal Literacy
Critical thinking and Multimodal LiteracyCritical thinking and Multimodal Literacy
Critical thinking and Multimodal Literacy
 
Ethnographic Research: Understanding your Audience
Ethnographic Research: Understanding your AudienceEthnographic Research: Understanding your Audience
Ethnographic Research: Understanding your Audience
 
Bound Feet Essay
Bound Feet EssayBound Feet Essay
Bound Feet Essay
 
Interviews as a research method - Qualitative - A practical guide
Interviews as a research method - Qualitative - A practical guide Interviews as a research method - Qualitative - A practical guide
Interviews as a research method - Qualitative - A practical guide
 
Oral History Education ~ Bringing History to Life
Oral History Education ~ Bringing History to LifeOral History Education ~ Bringing History to Life
Oral History Education ~ Bringing History to Life
 
How To Do Ethnography and Field Research
How To Do Ethnography and Field ResearchHow To Do Ethnography and Field Research
How To Do Ethnography and Field Research
 
Ethnography 101
Ethnography 101Ethnography 101
Ethnography 101
 
Oral History Training for the Classroom
Oral History Training for the ClassroomOral History Training for the Classroom
Oral History Training for the Classroom
 
Cross cultural communication
Cross cultural communicationCross cultural communication
Cross cultural communication
 
applying Anthropology
applying Anthropologyapplying Anthropology
applying Anthropology
 
Anthropology.pptx
Anthropology.pptxAnthropology.pptx
Anthropology.pptx
 
Strategies for Leading and Communicating Effective Across Diverse Cultures
Strategies for Leading and Communicating Effective  Across  Diverse CulturesStrategies for Leading and Communicating Effective  Across  Diverse Cultures
Strategies for Leading and Communicating Effective Across Diverse Cultures
 
Advancing Leadership Diversity Day CCC
Advancing Leadership Diversity Day CCCAdvancing Leadership Diversity Day CCC
Advancing Leadership Diversity Day CCC
 
Ethnography: The Secret Everybody Knows
Ethnography: The Secret Everybody KnowsEthnography: The Secret Everybody Knows
Ethnography: The Secret Everybody Knows
 
Gender free tech momentum to mitigate biases in ai
Gender free tech   momentum to mitigate biases in aiGender free tech   momentum to mitigate biases in ai
Gender free tech momentum to mitigate biases in ai
 

Plus de Optimal Usability

Why user experience is more important than marketing
Why user experience is more important than marketingWhy user experience is more important than marketing
Why user experience is more important than marketing
Optimal Usability
 

Plus de Optimal Usability (20)

The New Optimal Experience
The New Optimal ExperienceThe New Optimal Experience
The New Optimal Experience
 
The good, bad and the ugly. Mobile banking in NZ. Designing for mobility.
The good, bad and the ugly.  Mobile banking in NZ.  Designing for mobility.The good, bad and the ugly.  Mobile banking in NZ.  Designing for mobility.
The good, bad and the ugly. Mobile banking in NZ. Designing for mobility.
 
The good, bad, and the ugly. Mobile banking in NZ.
The good, bad, and the ugly.  Mobile banking in NZ.The good, bad, and the ugly.  Mobile banking in NZ.
The good, bad, and the ugly. Mobile banking in NZ.
 
User-Centred Design and Personas
User-Centred Design and PersonasUser-Centred Design and Personas
User-Centred Design and Personas
 
30 Tips Guerrilla Testing
30 Tips Guerrilla Testing30 Tips Guerrilla Testing
30 Tips Guerrilla Testing
 
What actually matters when designing for mobile
What actually matters when designing for mobile What actually matters when designing for mobile
What actually matters when designing for mobile
 
Banking on mobile
Banking on mobile Banking on mobile
Banking on mobile
 
How we taught ourselves service design
How we taught ourselves service designHow we taught ourselves service design
How we taught ourselves service design
 
Eye Tracking & User Research
Eye Tracking & User ResearchEye Tracking & User Research
Eye Tracking & User Research
 
Eye Tracking & Design
Eye Tracking & DesignEye Tracking & Design
Eye Tracking & Design
 
Eye Tracking - All will be revealed
Eye Tracking - All will be revealedEye Tracking - All will be revealed
Eye Tracking - All will be revealed
 
Why user experience is more important than marketing
Why user experience is more important than marketingWhy user experience is more important than marketing
Why user experience is more important than marketing
 
How to Create Online Experiences that People Love - August 2011
How to Create Online Experiences that People Love - August 2011How to Create Online Experiences that People Love - August 2011
How to Create Online Experiences that People Love - August 2011
 
How to create online experiences that people love - NZIM - 5 August 2011
How to create online experiences that people love  - NZIM - 5 August 2011How to create online experiences that people love  - NZIM - 5 August 2011
How to create online experiences that people love - NZIM - 5 August 2011
 
How to design a seductive website
How to design a seductive websiteHow to design a seductive website
How to design a seductive website
 
Eye tracking New Zealand's banks
Eye tracking New Zealand's banksEye tracking New Zealand's banks
Eye tracking New Zealand's banks
 
Eye tracking at Xero
Eye tracking at XeroEye tracking at Xero
Eye tracking at Xero
 
Trends for 2011 and beyond...
Trends for 2011 and beyond...Trends for 2011 and beyond...
Trends for 2011 and beyond...
 
How to create online experiences that people love
How to create online experiences that people loveHow to create online experiences that people love
How to create online experiences that people love
 
Selling UX with Daniel Szuc
Selling UX with Daniel SzucSelling UX with Daniel Szuc
Selling UX with Daniel Szuc
 

Ethnography anthropology

  • 1. Anthropology, Ethnography, and You! 5 May 2011 Prepared by: Jared Jeffers, M.A. Email: Jared.Jeffers@optimalusability.com
  • 3. What is anthropology? Anthropology = the study of human kind
  • 4. What is anthropology? What is the human Where do humans condition? come from? What differentiates groups of humans What differentiates from each other? humans from animals?
  • 5. What is anthropology? Linguistic Anthro Archaeology Biological Anthro Cultural Anthro
  • 7. What is anthropology? From: http://www.textually.org/textually/archives/2007/12/018358.htm
  • 9. Ethnography eth·nog·ra·phy noun eth- nä-gr -fē Definition of ETHNOGRAPHY : the study and systematic recording of human cultures; also : a descriptive work produced from such research — eth·nog·ra·pher-f r noun — eth·no·graph·ic eth-n - gra-fik or eth·no·graph·i·cal -fi-k l adjective — eth·no·graph·i·cal·ly-fi-k( -)lē adverb
  • 10. Ethnography Bronislaw Malinowski in the Trobriand Margaret Mead in Papua New Islands Guinea, 1928
  • 12. What can ethnography do? Reports through the eyes of the interviewee
  • 13. What can ethnography do? Reports through the eyes of the interviewee Shows you what people do, not just what they say
  • 14. What can ethnography do? Reports through the eyes of the interviewee Shows you what people do, not just what they say Reveals participants as the people they are
  • 15. What can ethnography do? Reports through the eyes of the interviewee Shows you what people do, not just what they say Reveals participants as the people they are Uncovers how people understand the world
  • 16. How do you do it? The Old School (Kitchen Stories: http://www.youtube.com/watch?v=VxXT1A4zqcU)
  • 17. How do you do it? The Old School (Kitchen Stories) Build trust with your subject Collect data unobtrusively Observe without interference Never become friends
  • 18. How do you do it? Current Principles Navel-gazing
  • 19. How do you do it? Current Principles Navel-gazing (“excessive self-contemplation”)
  • 20. How do you do it? Current Principles Navel-gazing Understand and state biases
  • 21. How do you do it? Current Principles Navel-gazing Understand and state biases Recognize the fluidity of culture
  • 22. How do you do it? Current Principles Navel-gazing Understand and state biases Recognize the fluidity of culture Know that people have agency
  • 23. How do you do it? Current Principles Navel-gazing Understand and state biases Recognize the fluidity of culture Know that people have agency Be aware of power relations and societal divisions
  • 26. Methods: Shadowing and Video Ethnography
  • 29. Methods: The Ethnographic Interview http://www.clevelandmemory.or g/gcem/iep.html
  • 30. Tips Record everything
  • 31. Tips Record everything Go to where participants are comfortable
  • 32. Tips Record everything Go to where participants are comfortable Stress that they are the experts
  • 33. Tips Record everything Go to where participants are comfortable Stress that they are the experts Get them telling stories
  • 34. Tips Record everything Go to where participants are comfortable Stress that they are the experts Get them telling stories Be mobile and point out objects to get participants talking
  • 35. Tips Record everything Go to where participants are comfortable Stress that they are the experts Get them telling stories Be mobile and point out objects to get participants talking If possible, do the research over time
  • 36. Rapport Building Be interested!
  • 37. Rapport Building Be interested! Stress that you are there to learn from them
  • 38. Rapport Building Be interested! Stress that you are there to learn from them Invest time and effort in recruiting
  • 39. Rapport Building Be interested! Stress that you are there to learn from them Invest time and effort in recruiting Call before you go
  • 40. Go ahead and give it a go! Pair up with someone you don’t know. Do some ethnography on their mobile phone experiences.
  • 41. Go ahead and give it a go! Some potential conversation starters: Tell me about the last phone call you received that was awesome. What are your gut reactions to receiving a phone call? What do you do when someone calls you and you don’t want to talk to them?