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1
3/3/2015 #oredigital
WELCOME
3/3/2015
#oredigital
2
3/3/2015 #oredigital
Oregonian Media Group: At a Glance
6.3M
OREGONLIVE
UNIQUE VISITORS
49M
OREGONLIVE
PAGEVIEWS
1.3M
REGULAR
READERS
73%
REACH IN THE
PORTLAND NDM
3
3/3/2015 #oredigital
More Engaging Ads, in More Places
Search
Print
Social
Display
ContentMarketing
Standard &
High-Impact
Digital Ads
Audience
Targeting
Section & Site
Sponsorships
Video
Mobile
Email
Newsletters
Classifieds
Standard &
High-Impact
Print Ads
Spadeas
Oprints
Polybags
Toppers
Search Engine
Optimization
(SEO)
Search Engine
Marketing
(SEM)
Website
Development
Social Media
Optimization
(SMO)
Reputation
Monitoring
Sponsored
Content
Branded
Content
Auto
Real Estate
Recruitment
4
3/3/2015 #oredigital
Local Presence, National Reach
5
3/3/2015 #oredigital
Condé Nast Brands
6
3/3/2015 #oredigital
7
3/3/2015 #oredigital
“The key is to win the first moment of truth, that is to say, get and keep
the attention of the shopper at the point of purchase where a massive
70% of buying decisions are made.”
Jesper Wiegandt, Marketing Director P&G
8
3/3/2015 #oredigital
Opportunity to Influence
Traditional 3-Step Model
STORE
IMAGE
SALES
PERSON
Traditional
Awareness
STORE
SHELF
9
3/3/2015 #oredigital
No Shelf, Salesman,
or Physical Store
Traditional
Awareness
Google answers 114.7
billion searches a month
Opportunity to Influence
New Mental Model
10
3/3/2015 #oredigital
The New Consumer Model
11
3/3/2015 #oredigital
Effects on Traditional Media
11
#oredigital
12
3/3/2015 #oredigital
Types of media and actions
taken following exposure
Prompted to search
(Google, Yahoo! & Bing) 67% 64% 78% 77%
Direct to advertiser’s site 26% 15% 21% 21%
Direct to storefront 7% 11% 1% 2%
Nearly 3 in 4 consumers exposed to traditional advertising (within a traditional
media) later look up the product or brand online.
Traditional Media Drives Online
Action(s)
13
3/3/2015 #oredigital
ZMOT vs. Adult Literacy
80-85% research
products online prior
to purchase
86% of Americans can read
13
#oredigital
14
3/3/2015 #oredigital
Can a business still
operate without building
a digital brand?
As a consumer, how do
you feel when you can’t
find business information
online?
15
3/3/2015 #oredigital
How does it all work?
16
3/3/2015 #oredigital
End Moment
Consumers have complete control over how they consume
information. The rate of consumption is regulated based on
need, interest and intent.
17
3/3/2015 #oredigital
Consumer Research Moments
Active Consumer Session Passive Consumer Session
18
3/3/2015 #oredigital
Active Consumer Session
Online discovery driven
by traditional media
awareness
1st Party data &
3rd Party Data Collection
19
3/3/2015 #oredigital
Targeting a Passive
Consumer
1st Party Data
1st Party Data
+
3rd Party Intender Data
Behavioral Targeting
& Remessaging
Passive Consumer Sessions
produce the majority of
internet traffic
20
3/3/2015 #oredigital
The Holy Grail of Marketing
Tying online attribution to in-store sales
21
3/3/2015 #oredigital
Is Audience Attribution Modeling the
next best thing?
Site Attribution Tools:
Attribution and Campaign Mapping
Analytics (Google, Adobe, etc)
Campaign URLs (UTM, URL Tag, Built URLs)
Analytic Goals (engagement, conversion, e-comm)
Tag Manager (on-page events)
Engagement Metrics
CTR Benchmarking
Cookies/ Pixels (View-Through/ Conversion)
DMP Data Collection
In-Store Attribution Tools
Daily Traffic Estimates
Revenue Tracking
Products Sold
External Environments (seasonal, weather, etc.)
22
3/3/2015 #oredigital
Purchased Online
Purchased Offline
Research Online and Purchase
Offline (ROPO)
Despite the growing popularity of online shopping
8 out of 10 consumers research online and purchase offline
23
3/3/2015 #oredigital
Ecommerce
represents only
6.4%of retail sales
ROPO v. Ecommerce
23
#oredigital
24
3/3/2015 #oredigital
25
3/3/2015 #oredigital
What is Search Marketing?
Search Marketing is the process of gaining
traffic and visibility from search engines
through both paid and unpaid efforts.
This is the umbrella term that covers
Search Engine Optimization (SEO) and
Search Engine Marketing (SEM) –
sometimes called Pay Per Click (PPC)
Advertising
SEO: a marketing tactic used to help gain
visibility within a search engine’s natural, or
“free” listings.
SEM: another marketing tactic used to help
gain visibility through paid listings (i.e. ads).
26
3/3/2015 #oredigital
Anatomy of a Search Engine Results Page
Organic
Listings
27
3/3/2015 #oredigital
Anatomy of a Search Engine Results Page
Local
Listings
28
3/3/2015 #oredigital
Anatomy of a Search Engine Results Page
Paid
Listings
29
3/3/2015 #oredigital
Benefits of Search Engine
Optimization (SEO)
• Increases your visibility within search engines
• Builds overall strength of your brand and trust with search engine users
• Drives active buyers to your site
• Increases your ROI (maybe the best ROI of any marketing tactic) and can be an
extremely cost effective tactic
Sites that rank first organically receive
of Google’s total traffic share, on average.
31%
30
3/3/2015 #oredigital
SEO Ranking Factors
• Link Building
• Content
Optimization
• Social Media
31
3/3/2015 #oredigital
SEO Process
1
2
3
4
5
6
SEO PROCESS
Website &
Competitive Analysis
Identify Keyword
Opportunities
On-Page Tagging
& Code Cleanup
Content Editing & Copywriting
Off-Page Link
Building
Review of
Rankings &
Analytics
32
3/3/2015 #oredigital
Anatomy of a Web Page
Main Page Elements
• Title Tag
• Meta Description Tag
• H1 Tag
• ALT Image Tag
• Image File Name
Page Title: Chocolate Donuts | Mary’s Bakery
33
3/3/2015 #oredigital
Connection between SEO & SMO
Social media optimization (SMO) is
increasingly important to SEO performance.
As more potential clients find, visit, like,
share, +1 or otherwise recommend your
business’ page, your website receives more
traffic and a higher ranking in organic
search results.
Personalized search results and geo-
targeted advertising have boosted the
importance – and benefit – of a social
media presence.
34
3/3/2015 #oredigital
Social Media & SEO
• 82% of agencies said social is either somewhat or highly integrated
into their social strategy
35
3/3/2015 #oredigital
Social Media & SEO
• Social links may or may not boost search rank
• Social profiles rank in the search results
• Social channels are search engines too
• Social channels can give your content/brand legs
• Google doesn’t always tell the truth (or things may change
down the road)
• Bing hasn’t denied that they include social signals into their
organic algorithm
36
3/3/2015 #oredigital
SEO & SEM: Better Together
Utilizing SEO & SEM
together can generate a
34% increase in CTR (i.e.
traffic to your website).*
ACTION
DESIRE
INTEREST
AWARENESS
37
3/3/2015 #oredigital
Benefits of Search Engine Marketing
• Improves conversion rates
• Attracts in-market customers
• Makes the most of your budget
• Consolidated reporting
• Trackable interactions
• Custom SEM ads and landing pages
38
3/3/2015 #oredigital
SEM Process
STRATEGY/GOAL
DEVELOPMENT
KEYWORD
DEVELOPMENT
CREATIVE COPY
& LANDING
PAGES
CAMPAIGN
OPTIMIZATION
ANALYSIS &
REPORTING
ACCOUNT
MANAGEMENT
39
3/3/2015 #oredigital
Components of an SEM Campaign
• Main Components
– Keywords
– Ad Text
– Landing Page
Give them what you promised
LEAD BAIT OR PRODUCT
Illustrate how valuable you are
LANDING PAGE
Show them what they are looking for
AD
Bid on highly relevant keywords
KEYWORD
INTENT MATCH
MESSAGE MATCH
VALUE MATCH
40
3/3/2015 #oredigital
Components of an SEM Campaign
Campaign
Shoes
Running
Lightweight
running
shoes
Sprinter
shoes
Hiking
Hiking shoes
Mesh hiking
shoes
Ad Group
Keywords
Ad Text Lightweight Running Shoes
Must Have Lightweight Running Shoes.
Try Them on Today. On Sale Now.
Sale on Hiking Shoes
Check Out Our Newest Hiking Shoes.
On Sale Now. Try Them on Today.
41
3/3/2015 #oredigital
Display Ad Examples
42
3/3/2015 #oredigital
Product Listing Ads (PLAs)
43
3/3/2015 #oredigital
Remessaging Ads
YOUR AD
2. THEY LEAVE YOUR
SITE AND GO TO OTHERS
3. THEY SEE
YOUR AD
4. THEY CLICK ON YOUR
AND RETURN TO YOUR SITE
1. VISITORS ENTER
YOUR SITE
44
3/3/2015 #oredigital
Components of a Strong SEM Landing Page
Brand/Logo
Headline
Image
Relevant
Body Copy
Call to Action
Lead/Information
Capture
Trust Marks
45
3/3/2015 #oredigital
Contact Us
• Kevin Bekker
kbekker@oregonian.com
• John McPhee
jmcphee@oregonian.com
• Steve Urban
surban@oregonian.com
46
3/3/2015 #oredigital
Sources
3. Source: 1. comScore, OREGONLIVE, total U.S., November
2014; 2. Scarborough 2014 R2; Base: Portland DMA/NDM;
Target: Read The Oregonian (daily in past five days or Sunday in
past 30 days) or OregonLive (past 30 days).
5. comScore, MediaMetrix, Multi-Platform, August 2014
7. Google/Shopper Sciences, Zero Moment of Truth macro Study,
U.S., April 2011;
http://www.kamcity.com/library/download/IRI/IRIWinning
thefirstmomentoftruth.pdf
8. https://www.thinkwithgoogle.com/articles/zmot-why-it-
matters-now-more-than-ever.html
9. Google/Shopper Sciences, Zero Moment of Truth macro Study,
U.S., April 2011; http://www.internetlivestats.com/google-search-
statistics.
10. Google/Shopper Sciences, Zero Moment of Truth macro
Study, U.S., April 2011.
11. Based on 2012 Google/Compete Retail Furniture Study, U.S.
12. http://www.statisticbrain.com/number-of-american-adults-
who-cant-read
13. Based on 2012 Google/Compete Retail Furniture Study, U.S.
23. Google Reaching Today’s Boomers and Seniors Online, March
2013
24. U.S. Commerce Department via “E-commerce speeds up, kits
record high of retail sales,” MarketWatch.com.
28. “Smartphone Users and Penetration Worldwide2012-2017,”
eMarketer, Dec. 2013.
29. http://www.businessinsider.com/verizon-vs-att-sprint-tmobile-
carrier-data-plan-pricing-2014-9;
30. http://thenextweb.com/google/2014/09/29/google-
announces-new-mobile-focused-display-ad-formats-rolling-coming-
months/
31. http://gulyani.com/complete-list-of-mobile-ad-networks-
companies
32. https://www.apple.com/v/watch/c/overview/
images/connect_large.jpg
33. https://nest.com
34. http://www.liveintent.com/news/advertising-strategy/email-
marketing-isnt-just-about-sending-email
35. http://technori.com/2012/11/2808-responsive-web-design-
the-next-mobile-mega-trend
39. “When Money Moves to Digital, Where Should It Go?”
comScore, 2010.
44. Search Engine Watch, “SEO and PPC Need to Stop Being
Enemies,” Sept. 10, 2014; *Search Engine Watch: “Google: Paid
Search Ads with Associated Organic Result Have Higher CTR”
45. Search Engine Land, How Ads Influence Organic CTR on
Google, 2014
47. MOZ
48. KISSmetrics

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Downtown Portland Digital Workshop

  • 2. 2 3/3/2015 #oredigital Oregonian Media Group: At a Glance 6.3M OREGONLIVE UNIQUE VISITORS 49M OREGONLIVE PAGEVIEWS 1.3M REGULAR READERS 73% REACH IN THE PORTLAND NDM
  • 3. 3 3/3/2015 #oredigital More Engaging Ads, in More Places Search Print Social Display ContentMarketing Standard & High-Impact Digital Ads Audience Targeting Section & Site Sponsorships Video Mobile Email Newsletters Classifieds Standard & High-Impact Print Ads Spadeas Oprints Polybags Toppers Search Engine Optimization (SEO) Search Engine Marketing (SEM) Website Development Social Media Optimization (SMO) Reputation Monitoring Sponsored Content Branded Content Auto Real Estate Recruitment
  • 7. 7 3/3/2015 #oredigital “The key is to win the first moment of truth, that is to say, get and keep the attention of the shopper at the point of purchase where a massive 70% of buying decisions are made.” Jesper Wiegandt, Marketing Director P&G
  • 8. 8 3/3/2015 #oredigital Opportunity to Influence Traditional 3-Step Model STORE IMAGE SALES PERSON Traditional Awareness STORE SHELF
  • 9. 9 3/3/2015 #oredigital No Shelf, Salesman, or Physical Store Traditional Awareness Google answers 114.7 billion searches a month Opportunity to Influence New Mental Model
  • 11. 11 3/3/2015 #oredigital Effects on Traditional Media 11 #oredigital
  • 12. 12 3/3/2015 #oredigital Types of media and actions taken following exposure Prompted to search (Google, Yahoo! & Bing) 67% 64% 78% 77% Direct to advertiser’s site 26% 15% 21% 21% Direct to storefront 7% 11% 1% 2% Nearly 3 in 4 consumers exposed to traditional advertising (within a traditional media) later look up the product or brand online. Traditional Media Drives Online Action(s)
  • 13. 13 3/3/2015 #oredigital ZMOT vs. Adult Literacy 80-85% research products online prior to purchase 86% of Americans can read 13 #oredigital
  • 14. 14 3/3/2015 #oredigital Can a business still operate without building a digital brand? As a consumer, how do you feel when you can’t find business information online?
  • 16. 16 3/3/2015 #oredigital End Moment Consumers have complete control over how they consume information. The rate of consumption is regulated based on need, interest and intent.
  • 17. 17 3/3/2015 #oredigital Consumer Research Moments Active Consumer Session Passive Consumer Session
  • 18. 18 3/3/2015 #oredigital Active Consumer Session Online discovery driven by traditional media awareness 1st Party data & 3rd Party Data Collection
  • 19. 19 3/3/2015 #oredigital Targeting a Passive Consumer 1st Party Data 1st Party Data + 3rd Party Intender Data Behavioral Targeting & Remessaging Passive Consumer Sessions produce the majority of internet traffic
  • 20. 20 3/3/2015 #oredigital The Holy Grail of Marketing Tying online attribution to in-store sales
  • 21. 21 3/3/2015 #oredigital Is Audience Attribution Modeling the next best thing? Site Attribution Tools: Attribution and Campaign Mapping Analytics (Google, Adobe, etc) Campaign URLs (UTM, URL Tag, Built URLs) Analytic Goals (engagement, conversion, e-comm) Tag Manager (on-page events) Engagement Metrics CTR Benchmarking Cookies/ Pixels (View-Through/ Conversion) DMP Data Collection In-Store Attribution Tools Daily Traffic Estimates Revenue Tracking Products Sold External Environments (seasonal, weather, etc.)
  • 22. 22 3/3/2015 #oredigital Purchased Online Purchased Offline Research Online and Purchase Offline (ROPO) Despite the growing popularity of online shopping 8 out of 10 consumers research online and purchase offline
  • 23. 23 3/3/2015 #oredigital Ecommerce represents only 6.4%of retail sales ROPO v. Ecommerce 23 #oredigital
  • 25. 25 3/3/2015 #oredigital What is Search Marketing? Search Marketing is the process of gaining traffic and visibility from search engines through both paid and unpaid efforts. This is the umbrella term that covers Search Engine Optimization (SEO) and Search Engine Marketing (SEM) – sometimes called Pay Per Click (PPC) Advertising SEO: a marketing tactic used to help gain visibility within a search engine’s natural, or “free” listings. SEM: another marketing tactic used to help gain visibility through paid listings (i.e. ads).
  • 26. 26 3/3/2015 #oredigital Anatomy of a Search Engine Results Page Organic Listings
  • 27. 27 3/3/2015 #oredigital Anatomy of a Search Engine Results Page Local Listings
  • 28. 28 3/3/2015 #oredigital Anatomy of a Search Engine Results Page Paid Listings
  • 29. 29 3/3/2015 #oredigital Benefits of Search Engine Optimization (SEO) • Increases your visibility within search engines • Builds overall strength of your brand and trust with search engine users • Drives active buyers to your site • Increases your ROI (maybe the best ROI of any marketing tactic) and can be an extremely cost effective tactic Sites that rank first organically receive of Google’s total traffic share, on average. 31%
  • 30. 30 3/3/2015 #oredigital SEO Ranking Factors • Link Building • Content Optimization • Social Media
  • 31. 31 3/3/2015 #oredigital SEO Process 1 2 3 4 5 6 SEO PROCESS Website & Competitive Analysis Identify Keyword Opportunities On-Page Tagging & Code Cleanup Content Editing & Copywriting Off-Page Link Building Review of Rankings & Analytics
  • 32. 32 3/3/2015 #oredigital Anatomy of a Web Page Main Page Elements • Title Tag • Meta Description Tag • H1 Tag • ALT Image Tag • Image File Name Page Title: Chocolate Donuts | Mary’s Bakery
  • 33. 33 3/3/2015 #oredigital Connection between SEO & SMO Social media optimization (SMO) is increasingly important to SEO performance. As more potential clients find, visit, like, share, +1 or otherwise recommend your business’ page, your website receives more traffic and a higher ranking in organic search results. Personalized search results and geo- targeted advertising have boosted the importance – and benefit – of a social media presence.
  • 34. 34 3/3/2015 #oredigital Social Media & SEO • 82% of agencies said social is either somewhat or highly integrated into their social strategy
  • 35. 35 3/3/2015 #oredigital Social Media & SEO • Social links may or may not boost search rank • Social profiles rank in the search results • Social channels are search engines too • Social channels can give your content/brand legs • Google doesn’t always tell the truth (or things may change down the road) • Bing hasn’t denied that they include social signals into their organic algorithm
  • 36. 36 3/3/2015 #oredigital SEO & SEM: Better Together Utilizing SEO & SEM together can generate a 34% increase in CTR (i.e. traffic to your website).* ACTION DESIRE INTEREST AWARENESS
  • 37. 37 3/3/2015 #oredigital Benefits of Search Engine Marketing • Improves conversion rates • Attracts in-market customers • Makes the most of your budget • Consolidated reporting • Trackable interactions • Custom SEM ads and landing pages
  • 38. 38 3/3/2015 #oredigital SEM Process STRATEGY/GOAL DEVELOPMENT KEYWORD DEVELOPMENT CREATIVE COPY & LANDING PAGES CAMPAIGN OPTIMIZATION ANALYSIS & REPORTING ACCOUNT MANAGEMENT
  • 39. 39 3/3/2015 #oredigital Components of an SEM Campaign • Main Components – Keywords – Ad Text – Landing Page Give them what you promised LEAD BAIT OR PRODUCT Illustrate how valuable you are LANDING PAGE Show them what they are looking for AD Bid on highly relevant keywords KEYWORD INTENT MATCH MESSAGE MATCH VALUE MATCH
  • 40. 40 3/3/2015 #oredigital Components of an SEM Campaign Campaign Shoes Running Lightweight running shoes Sprinter shoes Hiking Hiking shoes Mesh hiking shoes Ad Group Keywords Ad Text Lightweight Running Shoes Must Have Lightweight Running Shoes. Try Them on Today. On Sale Now. Sale on Hiking Shoes Check Out Our Newest Hiking Shoes. On Sale Now. Try Them on Today.
  • 43. 43 3/3/2015 #oredigital Remessaging Ads YOUR AD 2. THEY LEAVE YOUR SITE AND GO TO OTHERS 3. THEY SEE YOUR AD 4. THEY CLICK ON YOUR AND RETURN TO YOUR SITE 1. VISITORS ENTER YOUR SITE
  • 44. 44 3/3/2015 #oredigital Components of a Strong SEM Landing Page Brand/Logo Headline Image Relevant Body Copy Call to Action Lead/Information Capture Trust Marks
  • 45. 45 3/3/2015 #oredigital Contact Us • Kevin Bekker kbekker@oregonian.com • John McPhee jmcphee@oregonian.com • Steve Urban surban@oregonian.com
  • 46. 46 3/3/2015 #oredigital Sources 3. Source: 1. comScore, OREGONLIVE, total U.S., November 2014; 2. Scarborough 2014 R2; Base: Portland DMA/NDM; Target: Read The Oregonian (daily in past five days or Sunday in past 30 days) or OregonLive (past 30 days). 5. comScore, MediaMetrix, Multi-Platform, August 2014 7. Google/Shopper Sciences, Zero Moment of Truth macro Study, U.S., April 2011; http://www.kamcity.com/library/download/IRI/IRIWinning thefirstmomentoftruth.pdf 8. https://www.thinkwithgoogle.com/articles/zmot-why-it- matters-now-more-than-ever.html 9. Google/Shopper Sciences, Zero Moment of Truth macro Study, U.S., April 2011; http://www.internetlivestats.com/google-search- statistics. 10. Google/Shopper Sciences, Zero Moment of Truth macro Study, U.S., April 2011. 11. Based on 2012 Google/Compete Retail Furniture Study, U.S. 12. http://www.statisticbrain.com/number-of-american-adults- who-cant-read 13. Based on 2012 Google/Compete Retail Furniture Study, U.S. 23. Google Reaching Today’s Boomers and Seniors Online, March 2013 24. U.S. Commerce Department via “E-commerce speeds up, kits record high of retail sales,” MarketWatch.com. 28. “Smartphone Users and Penetration Worldwide2012-2017,” eMarketer, Dec. 2013. 29. http://www.businessinsider.com/verizon-vs-att-sprint-tmobile- carrier-data-plan-pricing-2014-9; 30. http://thenextweb.com/google/2014/09/29/google- announces-new-mobile-focused-display-ad-formats-rolling-coming- months/ 31. http://gulyani.com/complete-list-of-mobile-ad-networks- companies 32. https://www.apple.com/v/watch/c/overview/ images/connect_large.jpg 33. https://nest.com 34. http://www.liveintent.com/news/advertising-strategy/email- marketing-isnt-just-about-sending-email 35. http://technori.com/2012/11/2808-responsive-web-design- the-next-mobile-mega-trend 39. “When Money Moves to Digital, Where Should It Go?” comScore, 2010. 44. Search Engine Watch, “SEO and PPC Need to Stop Being Enemies,” Sept. 10, 2014; *Search Engine Watch: “Google: Paid Search Ads with Associated Organic Result Have Higher CTR” 45. Search Engine Land, How Ads Influence Organic CTR on Google, 2014 47. MOZ 48. KISSmetrics