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The average
turnover rate in
the retail industry
is higher than
67%
Employee
Replacement Cost
can be as high as
per
employee
3.600
Disengaged
employees make
100 times more
mistakes than their
engaged coworkers
52% of shoppers
switch brands
because of
subpar customer
service
Pointsfor
EmployeeEngagement
Salary and
benefits
Work
environment
Talent development
and grow opportunity
Scheduling and
workload
Theimportanceofschedulingfor
employeeengagement
orquest.es

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The importance of scheduling for employee engagement

  • 1. The average turnover rate in the retail industry is higher than 67% Employee Replacement Cost can be as high as per employee 3.600 Disengaged employees make 100 times more mistakes than their engaged coworkers 52% of shoppers switch brands because of subpar customer service Pointsfor EmployeeEngagement Salary and benefits Work environment Talent development and grow opportunity Scheduling and workload Theimportanceofschedulingfor employeeengagement orquest.es