2. INTRODUCTION
Housekeeping is the provision of a clean, comfortable, safe and aesthetically appealing
environment.
Housekeeping is the maintenance of a clean, pleasant and orderly environment which has
always formed an essential part of civilized living.
It is often perceived as a tedious job but one’s feels comfortable only in the environment
which is clean and well ordered, so it is important for the health of the patients.
It is important for following reasons:-
• Hygiene
• Maintenance
• Safety
• Aesthetic appeal
3. OBJECTIVE OF HOUSEKEEPING DEPARTMENT
To create a clean, safe, comfortable, aesthetic and hygiene environment.
To meet the expectation of the patients and community as a whole.
To maintain a high reputation of a government hospital.
To create and maintain a good inter-department cordial relation.
Proper record keeping and feedback to all concerned.
To ensure proper quality control of sanitary equipment and cleaning
agents.
4. COMPONENTS OF HOSPITAL HOUSEKEEPING
Appealing interior decor and design
Proper waste disposal
Hospital infection control
Pest and rodent control
Sanitation and cleanliness
Odour control
Clean and appealing restroom
Proper sewerage disposal
5. OUTCOME OF GOOD HOUSEKEEPING DEPARTMENTS
Great patient satisfaction
More visits of patients
Prevent and control infection
Reduce average length of stay
Reduction in cost of medical care
Increase popularity
Enhance public relation
6. TYPES OF HOUSEKEEPING SERVICES
Housekeepingservices In-house services
Hospital employee or regular
staff
Out source services
Contract or facility consultant