Keeping a smartphone in excellent condition can significantly increase its trade-in value when upgrading to a new device. The document provides tables showing the average trade-in values for iPhones and Galaxy phones in excellent, good, and poor condition. It also includes statistics indicating many smartphone users are aware of trade-in options but few have taken advantage of them when upgrading in the past.

1. Case = Cash
Keeping your smartphone in pristine condition nets
higher returns when it comes time to trade in or trade up.*
* Values based on analysis of trade in programs of major retailers and carriers. Average for top value given for 'excellent condition';
average of median value given for 'good condition'; average of lowest value give for 'poor condition.'
Excellent
Functionality — Fully functional, charger
included, power on and
functional buttons
Cosmetic — No cracks, water damage,
corrosion, dents or
pieces missing
Good
Functionality — Fully functional, power on
and functional buttons
Cosmetic — No corrosion or water damage,
some minor scuffs, scratches
and cracks
Poor
Functionality — Not fully functional, power off
and buttons may not function
Cosmetic — Some corrosion, water damage,
five or more scratches, visible dents,
cracks or chips
iPhone 5
Excellent Condition
Good Condition
Poor Condition
$213
$150
$53
iPhone 5s
$307
$234
$85
Excellent Condition
Good Condition
Poor Condition
$139
$93
$28
Galaxy S4
Excellent Condition
Good Condition
Poor Condition
$218
$196
$60
Galaxy S5
Excellent Condition
Good Condition
Poor Condition
how smart are
smartphone users?
60%
are aware of device trade-in options
55%
plan to trade-in on their next upgrade
13%
traded in their last mobile device
30%
would switch carriers for a better trade-in deal
62%
would switch retailers for a better trade-in deal
Otterbox protectiion
Preserver Series
Waterproof + drop proof
Defender Series
Drop + dust proof
Symmetry Series Commuter Series
Slim + trusted protection
Resurgence Power Case
Power + trusted protection
Style + trusted protection
Alpha Glass
Anti-shatter
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Source: NPD: "More Than Half of New Smartphone Upgrades Will Be Trade-Ins, According to The NPD Group," Aug. 5, 2013