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PHARMA MCM BRAND PLANNING
METHODOLOGY.
DISCOVER
Insights,
Situation &
Options
● Category, Patient &
Customer Research
and Insight
● Market Segmentation
● Account Segmentation
● SWOT
DEFINE
Strategic
Choices
● Opportunity Scoping
● Brand Positioning
● Brand Idea / Strapline
● Messaging
● Brand Identity & TOV
● Brand Guidelines
DESIGN
Brand &
Customer
Experience
● Personas & Journey
Mapping e.g. Channels,
Devices, Triggers &
Moments of Truth
● Customer & Patient
Experience Design
DEVELOP
Multi-channel
Marketing Plan
● Pull vs Push Mix
● Paid, Owned & Earned
Media Mix
● Distinctive Assets,
Content & Collateral
● Budgets & KPIs
STRATEGYOBJECTIVE PLAN
DIVERGENT THINKING CONVERGENT THINKING
www.owenhealth.co.uk © Owen Health Feel free to print it, share it and embed on your website with appropriate credit.
DIVERGENT THINKING
CONVERGENT THINKING

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Pharma MCM Brand Planning Methodology

  • 1. PHARMA MCM BRAND PLANNING METHODOLOGY. DISCOVER Insights, Situation & Options ● Category, Patient & Customer Research and Insight ● Market Segmentation ● Account Segmentation ● SWOT DEFINE Strategic Choices ● Opportunity Scoping ● Brand Positioning ● Brand Idea / Strapline ● Messaging ● Brand Identity & TOV ● Brand Guidelines DESIGN Brand & Customer Experience ● Personas & Journey Mapping e.g. Channels, Devices, Triggers & Moments of Truth ● Customer & Patient Experience Design DEVELOP Multi-channel Marketing Plan ● Pull vs Push Mix ● Paid, Owned & Earned Media Mix ● Distinctive Assets, Content & Collateral ● Budgets & KPIs STRATEGYOBJECTIVE PLAN DIVERGENT THINKING CONVERGENT THINKING www.owenhealth.co.uk © Owen Health Feel free to print it, share it and embed on your website with appropriate credit. DIVERGENT THINKING CONVERGENT THINKING