Streamline shipping to support sales growth

Is Your Shipping Operation
Streamlined to Support Your
Sales Channels?

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Agenda

• Introduction & Welcome

• Oz Development Overview

• Challenges Driving Shipping Complexity

• Customer Examples

• Leveraging “Advanced Shipping” for Growth

• Wrap Up and Q & A


Today’s Speakers

Troy Graham Brian Hodgson
Director of Bus Dev VP Sales/Marketing
Oz Development Oz Development


OzLINK Customer Success

Over 10,000 customers use OzLINK
Focused on manufacturing, distribution, eCommerce industries
Small and medium size enterprises


OzLINK Integrates and Extends
Order Management Applications

Integrate & Extend

eCommerce Warehouse Shipping

ERP/Accounting


Challenges Driving Shipping Complexity

• Growth brands via
eCommerce Internet/eCommerce
Business • Omni channel (eBay,
Amazon, multiple
Opportunity brands)

• Better visibility
Demands from • Documentation
requirements
Customers • Delivery date options

• Rapid ROI
• Minimal IT resources
Cloud Solution required in house
Payback • Focus on business
problem not IT


Real Customers With Real ROI

Shipping Fulfillment
Products: Snack Foods Products: Machinery & tools
Segment: Food processing Segment: Wholesale distribution
Functional Area: Logistics Functional Area: Fulfillment

Challenge: Challenge:
• Up to 250 shipments per day • 200-300 shipments per month
• Front office produced shipping documents • Domestic and international
• No MAS 200 & WorldShip integration • Serialized equipment
• Extra data entry, duplicate address books • 2-3 errors per month
• $600-$1000 cost per error

Solution: Solution:
• Bidirectional integration • Pack validation, with serial number
• Eliminated 100% shipping data entry • Savings $24K per year
• Improve customer service • Improved customer service


Real Customers With Real ROI

Shipping Returns
Products: Gourmet Food Products: Home lighting
Segment: eCommerce Segment: eCommerce
Functional Area: Fulfillment Functional Area: Shipping/returns

Challenge: Challenge:
• 200-300 shipments per day • 10-15 returns per day
• Multiple documents for pick/pack/ship • 2 hours processing per day
• Legacy system performance was slow • Complex charge-back rules
• Costly pick/ship errors ($36 per error) • Too much clerical paperwork
• Minimal time for customers

Solution: Solution:
• Integrated pack slip/UPS label • Integrate RMA & UPS
• Increased fulfillment productivity by 50% • Savings $17.5K per year
• Reduced shipping errors • Reduced clerical tasks 96%


OzLINK Provides Advanced Shipping

Automate Complex Leverage the Broadest Service All
Business Rules Carrier Support Sales Channels

• Auto select carrier and service • All carrier options
• By sales channel • US and International • Branded pack slips
• By order weight, value, etc. • Third party billing • ASN
• By line of business • Scales and peripherals • Retail compliant labels
• Automate returns • Combo pick ticket & ship label • Drop ship for your customers


Connect eCommerce into
Order Management

Order
Management

eCommerce

ERP

Warehouse/Shipping

• Synchronize orders, and inventory
• Real time order status
• Update pricing and item data


Pre-Ship Address Validation

Order Ready To
ERP
Entry Fulfill

• Review pending orders
• Approval
• Fulfillment
• Screens periodically &
highlights ambiguous
Address correction fees orders
Are $10 per error • Correct and update


Automate Business Rules
Shipment Origin/Dest
Consignee
Details Address

• Weight, dims • Loyalty programs • Residential
• Value • Drop ship • Urban area
• Commodity • Preferred service • PO Box
• Delivery date • International

OzLINK
Automate Business Rules

Carrier & Service Shipping Options Package Options
• Ground • Return Service • Delivery confirmation
• Next Day Air • Saturday Delivery • Flexible parcel ins.
• Mail Innovations • Int’l Commodity • Declared value
• Freight • etc • etc.
• etc


Partner Fulfillment: Suppliers or Customers

Customer Supplier
Drop Ship Fulfillment

Delivery Orders Orders Purchase
Warehouse Sales

Consumer Retailer Supplier Customers

Purchase Delivery

• Service you drop ship customers • Leverage suppliers for drop ship
• Create retailer specific branded pack slips • Gain visibility to orders status
• Leverage third party billing • Capture rates real time with shipment


Create Branded Pack Slips
and Branded e-mails Notifications

Branded e-mails Branded packing slips
to improve customer service For drop ship customers
and repeat business or different brands

Alternate Pick & Pack Scenarios

Batch Processing Master Picking


Supported Application Integrations
CRM/ ERP/
Accounting Homegrown
eCommerce

Web
ODBC Services

Batch Files XML

Terminal Legacy
Emulators Applications


Demo


Advanced Shipping Summary
Need Carrier Software Only OzLINK

Real Time/bi-directional integration

Business rules

TnT based mode optimization

Branded e-mail notifications to customers

Adv. Pack Verification, ASN, retail compliant labels

Integration of eCommerce Applications

Multiple Pick Options

Drop ship/supplier fulfillment

Automating returns and labels

Pre-Ship Batch Address Validation


Can Advanced Shipping Help You?

• Are expanding sales & channels creating more
business rules?
• Do growth channels such as Amazon & eBay to
be better integrated into shipping?
• Are there customer documentation requirements
that could be automated?
• Can you save freight spend through mode
optimization?


Q&A


Additional Information
www.ozdevelopment.com
508 366 1969


Streamline shipping to support sales growth

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