Lecture presented by Marian Ramos Eclevia at PAARL Seminar- workshop with the theme "Managing Today’s Learning Commons: Re-Skilling Seminar for Information Professionals" held on September 20-22, 2016 at the Crown Legacy Hotel, Kisad Road, Baguio City.

1. Marian Ramos Eclevia, De La Salle University
Managing Today’s Learning Commons
Re-skilling Seminar for Information Professionals
#ChangeIsComing

2. introduction
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seminar’s objectives
Strengthen the personal
competencies of
librarian/information professionals
Enable librarians/information
professionals to effectively respond
to technological advancements

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(source:iftf.org/futureworkskills)

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National Competency-Based Standards for
Librarians (NCBSL)

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source:aai-assessment.com

7. innovation
drives
CHANGE
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8. change
requires
learning
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0 10 20 30 40
organizational culture
staff roles and skills
Services and programs offered
spaces for users and staff
work processes and operations
collection development, discovery,…
organizational structures
What needs to change most about
libraries in the future?
Source: Felix, E. (2015). The case for change: Rethinking library services, spaces, and
organizations. www.scholarworks.gvsu.edu/rethinkit/

10. transformation
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a process of profound and radical change
orients an organization in a new direction
takes it to an entirely different level of effectiveness
implies a basic change of character and little or no
resemblance with the past configuration or structure

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shift from product sales to
business partner
::media.gettyimages.com
formal meeting inside
the board room
informal conversation
in a coffee shop
(Felix, 2015)
role transformation

12. today’s office design
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::amusingfun.com/wp-content/uploads/2015/11/modern-office-design-ideas.jpg

13. varied spaces, diverse interactions
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14. library application: learning spaces
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15. library application: learning spaces
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Design with service
and operational
considerations in
mind
Redesign with the
character of the learning
we want to happen in
the space
Hicks Undergraduate
Library Classroom
Renovation
Duration: 6 weeks
Cost: $65,000(Stonebraker & Doan, 2015)

16. Research consultants
Project managers
Digital curators
Content creators
Data curator
Reference assistance
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library application: research partner
gateway to learning

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shift from transactional
pharmacy to healthcare
partner
(Felix, 2015)
offering transformation

18. Reengineering Library Services 18(Felix, 2015)
visible & accessible services

19. library application: 24/7 access
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20. library application: 24/7 access
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physical access virtual access
online help (UC Merced)

21. connecting digital & physical
experience (UX)
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experience transformation
(Felix, 2015)

22. better customer service
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23. top-ranked mobile tools
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24. library application: mobile app
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Smithsonian Institution

25. library application: mobile app
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Ottawa Public Library
Search for items and use
geo-locator to find the
closest location
Manage your account,
renew items, place holds
and view what you have
checked out
Browse recent arrivals and
read what others are
saying

26. library application: QR code
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giving eBooks a physical presence

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expected outcomes
Increased usage of electronic
resources
Increased daily foot traffic
Increased awareness and
appreciation of the library as
learning, social and cultural
space

28. strategies
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methods or plans chosen to bring about a
desired future, such as achievement of a
goal or solution to a problem

29. Reengineering Library Services 29source:doortraining.co.in

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create library products & services
on the basis of the requirements
and tastes of the clients and
prospects
source:doortraining.co.in

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seek to gain insight into the
problems, concerns and wants of
the potential clients before offering
their products
source:doortraining.co.in

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user research
Focuses on understanding user behaviors,
needs, and motivations through
observation techniques, task analysis, etc.
Identify opportunities to support research,
scholarship, teaching, and learning
activities/experiences inside the library
(Felix, 2015; usability.gov/what-and-why/user-research.html)

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research tools & process
(Felix, 2015)
data mining
surveys workshops
interviews
focus
group
journaling
sense-
making

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service delivery scenarios
(Felix, 2015)

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collaborate
to build partnership
(Felix, 2015; usability.gov/what-and-why/user-research.html)

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partnership model
(Felix, 2015)

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student partnership

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engage
to bring them back

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5 Es of experience
(Felix, 2015)

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get started planning your library!

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#WalangForever

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questions?
Photo credits: Google Image