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AL CASTRO, ANGELES SORIA,
MARIA BARKER
JUNE, 2015
Reaching Out to the Latino
Community with Health
Literate Messaging
Introductions
Facilitators
Audience
Agenda
Learn how two Milwaukee agencies reach
Latinos with health literate messages.
Hear one health promoters experience
delivering these efforts
Discuss how your agency can replicate these
efforts
Who is Your Audience and Community?
 Hispanics/Latinos are the second largest and fastest growing
minority racial and ethnic population in Wisconsin.
 Wisconsin has 336,056 Latinos (US Census, 2010)-(74%
increase from 2000).
 Represents about 6% of State’s population.
 Milwaukee County is home to 126,000 Latinos, comprising
33% of Wisconsin's Latino population.
 33% of Hispanics are foreign born
 40% are not comfortable speaking in English
Wisconsin’s Latino Population
Surveys / Data Review:
• Bruce Guadalupe Community School (n=1,100):
• 50% of students (K3-8th) – overweight/obese
• Elder Programs (n=156):
• 40% diabetes Type II
• Survey of Parents (n = 413)
• Perceived risk of diabetes not showing correlation
to odds of screenings
UCC Internal Scan
Community members identified a need for accessible
information
• Medical jargon
• Spanish/ cultural translation
• Literacy levels vary
• Interesting
• Telenovela
• Fotonovela
• Pisando Fuerte
Focus Groups/ Community Advisory Board:
Television in many ways has always been a social
phenomenon. It has been the fixture that anchors
family life; a cultural phenomenon whose impact
is felt across generations and across geographies.
According to Nielsen Media Research…
•Latinos watch more television than the general US population.9
•Latinos are more likely to report acting on information they
learned on television than their white counterparts.10
•55% to 62% of Latinos in all age groups watch an average of 2.5
telenovela episodes per week.11
- The New Power of TV, Initiative 2013
Theoretical Framework
Bandura’s Social Cognitive Theory12
• We learn vicariously from the successes and
failures of other people through a process called
social modeling
• Modeling is more likely to occur when you
identify closely and empathize with the other person
Our Hypothesis
Viewers who identify with the characters in
our telenovela will demonstrate
1. Increased comprehension of “oral”
diabetes-related health messages.
2. Positive changes in knowledge,
information retention, information-
seeking behaviors and self-reported
changes in eating and exercise
habits.
3. Expressed satisfaction with the
“telenovela” as an educational tool
to use to communicate information
to family members and friends
Methods
Viewers who identify with the characters in
our telenovela will demonstrate
•First, our study team conducted interviews with diabetic Latinos in
Milwaukee to help us identify key diabetes-related health messages.
•Second, we developed the storyline and script and met with our
Community Advisory Board numerous times to discuss key cultural and
linguistic elements.
•We cast volunteers from the community to portray the characters and
worked over several months to produce the telenovela.
•Developed a diabetes knowledge, attitudes and behaviors assessment
tool in Spanish and English to administer pre- and post- exposure to
the telenovela.
•Pilot tested the telenovela with 125 Latino adults
Knowledge items
20 items
• 11 items show significant positive change in knowledge
• 8 items on health attitudes.
• 2 items on behavioral intentions.
Conclusions
•Telenovela promises to be an effective educational medium
with Latinos for diabetes (maybe other diseases?)
•Majority of participants exhibited significant increased
knowledge of the disease
•Significant change in behavior intent to follow up with
screening
•Actors are becoming “messengers” to others after their
experience
Dulce Tentacion Trailer
Telenovela: Dulce Tentacion
Assessment of Your Community
Community Based Participatory Research
Surveys
Interviews with experts in the field
Focus groups
Commonalities Challenges
Values!
Latino Values are often
guided by 5 principals
Family
Respect
Male role
Female role
Religion
 Income and health equity
challenges to using
health care
 Language and cultural
literacy of health
resources
 Severe barriers for
immigrants to health
information, screening
and care.
The Findings
The Development of Informed, Culturally
Relevant Material
The Messanger The Venue
The Messenger and the Venue
Meet a PPWI Messenger
Ángeles Soria
PPWI Health Promoter
Questions?
How can we be of service for your
agency to reach Latinos with
health literate messages?
Reference
1. Cowie CC, Rust KF, Byrd-Holt DD, Eberhardt MS, Flegal KM, Engelgau MM, Saydah SH, Williams DE, Geiss LS, Gregg EW. (2006) Prevalence of
diabetes and impaired fasting glucose in adults in the US population: NHANES 1999–2002. Diabetes Care. 29(6):1263–1268.
2. Harris MI, Klein R, Cowie CC, Rowland M, Byrd-Holt DD. (1998) Is the risk of diabetic retinopathy greater in non-Latino blacks and Mexican
Americans than in non-Latino whites with type 2 diabetes? A US population study. Diabetes Care. 21(8):1230-1235.
3. Engelgau MM, Geiss LS, Saaddine JB, Boyle JP, Benjamin SM, Gregg EW, et al. (2004) The evolving diabetes burden in the United States. Ann
Intern Med. 140(11):945-950.
4. Eberhardt, M.S., Ingram, D.D., & Makus, D.M., et al. (2001) Urban and rural health chartbook. Health, United States, 2001. Hyattsville, MD:
National Center for Health Statistics.
5. Council on Scientific Affairs (1991) Hispanic health in the United States. Journal of the American Medical Association. 265:248-252.
6. Harris MI, Eastman RC, Cowie CC, Flegal KM, & Eberhardt MS (1999) Racial and ethnic differences in glycemic control of adults with type 2
diabetes. Diabetes Care, 22, 403-408.
7. The Expert Committee on the Diagnosis and Classification of Diabetes Mellitus (2002) Diabetes Care 25, S5–S20.
8. Institute of Medicine (IOM). 2004. Health Literacy: A Prescription to End Confusion. Washington, DC: The National Academies Press.
9. Nielsen Media Research. (2000). National Hispanic people meter sample, September 1999–May 2000. Retrieved, from
Nielsenmediaresearch.com.
10. Beck, V., Huang, G. C., Pollard, W. E., & Johnson, T. J. (2003). TV drama viewers and health information. Paper presented atthe American
Public Health Association 131st Annual Meeting and Exposition, San Francisco, CA.
11. Carrasquillo, M., Pearson, M., Valente, T., Wilkin, H., Slan, L., Beck, V., & Huang, G. (2003, November). Spanish language TV viewers and
health information: Partnering with public health to educate about breast cancer. Presentation at the 131st American Public Health
Association Annual Meeting and Exposition, San Francisco, CA.
12. Bandura, A. (2004). Social cognitive theory for personal and social change by enabling media. In A. Singhal, M. J. Cody, E. M. Rogers, & M.
Sabido (Eds.), Entertainment-education and social change: History, research, and practice (pp. 75–97). Mahwah, NJ: Lawrence Erlbaum
Associates.
13. Spader J, Ratcliffe J, Montoya J, & Skillern P. (2009) The Bold and the Bankable: How Nuestro Barrio Telenovela Reaches Latino Immigrants
with Financial Education. The Journal of Consumer Affairs 43(1):56-79.
14. Wilkin HA, Valente TW, Murphy S, Cody MJ, Huang G, & Beck V. (2007) Does Entertainment-Education Work With Latinos in the United
States? Identification and the Effects of a Telenovela Breast Cancer Storyline. Journal of Health Communication, 12:455-469.
15. Jibaja ML, Kingery P, Neff NE et al. (2000) Tailored, interactive soap operas for breast cancer education of high risk Hispanic women. Journal
of Cancer Education, 15:237-242.

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Using Health Promoters to Teach and Model Health Literacy

  • 1. AL CASTRO, ANGELES SORIA, MARIA BARKER JUNE, 2015 Reaching Out to the Latino Community with Health Literate Messaging
  • 3. Agenda Learn how two Milwaukee agencies reach Latinos with health literate messages. Hear one health promoters experience delivering these efforts Discuss how your agency can replicate these efforts
  • 4. Who is Your Audience and Community?
  • 5.  Hispanics/Latinos are the second largest and fastest growing minority racial and ethnic population in Wisconsin.  Wisconsin has 336,056 Latinos (US Census, 2010)-(74% increase from 2000).  Represents about 6% of State’s population.  Milwaukee County is home to 126,000 Latinos, comprising 33% of Wisconsin's Latino population.  33% of Hispanics are foreign born  40% are not comfortable speaking in English Wisconsin’s Latino Population
  • 6. Surveys / Data Review: • Bruce Guadalupe Community School (n=1,100): • 50% of students (K3-8th) – overweight/obese • Elder Programs (n=156): • 40% diabetes Type II • Survey of Parents (n = 413) • Perceived risk of diabetes not showing correlation to odds of screenings UCC Internal Scan
  • 7. Community members identified a need for accessible information • Medical jargon • Spanish/ cultural translation • Literacy levels vary • Interesting • Telenovela • Fotonovela • Pisando Fuerte Focus Groups/ Community Advisory Board:
  • 8. Television in many ways has always been a social phenomenon. It has been the fixture that anchors family life; a cultural phenomenon whose impact is felt across generations and across geographies. According to Nielsen Media Research… •Latinos watch more television than the general US population.9 •Latinos are more likely to report acting on information they learned on television than their white counterparts.10 •55% to 62% of Latinos in all age groups watch an average of 2.5 telenovela episodes per week.11 - The New Power of TV, Initiative 2013
  • 9. Theoretical Framework Bandura’s Social Cognitive Theory12 • We learn vicariously from the successes and failures of other people through a process called social modeling • Modeling is more likely to occur when you identify closely and empathize with the other person
  • 10. Our Hypothesis Viewers who identify with the characters in our telenovela will demonstrate 1. Increased comprehension of “oral” diabetes-related health messages. 2. Positive changes in knowledge, information retention, information- seeking behaviors and self-reported changes in eating and exercise habits. 3. Expressed satisfaction with the “telenovela” as an educational tool to use to communicate information to family members and friends
  • 11. Methods Viewers who identify with the characters in our telenovela will demonstrate •First, our study team conducted interviews with diabetic Latinos in Milwaukee to help us identify key diabetes-related health messages. •Second, we developed the storyline and script and met with our Community Advisory Board numerous times to discuss key cultural and linguistic elements. •We cast volunteers from the community to portray the characters and worked over several months to produce the telenovela. •Developed a diabetes knowledge, attitudes and behaviors assessment tool in Spanish and English to administer pre- and post- exposure to the telenovela. •Pilot tested the telenovela with 125 Latino adults
  • 12. Knowledge items 20 items • 11 items show significant positive change in knowledge • 8 items on health attitudes. • 2 items on behavioral intentions.
  • 13. Conclusions •Telenovela promises to be an effective educational medium with Latinos for diabetes (maybe other diseases?) •Majority of participants exhibited significant increased knowledge of the disease •Significant change in behavior intent to follow up with screening •Actors are becoming “messengers” to others after their experience
  • 15. Assessment of Your Community Community Based Participatory Research Surveys Interviews with experts in the field Focus groups
  • 16. Commonalities Challenges Values! Latino Values are often guided by 5 principals Family Respect Male role Female role Religion  Income and health equity challenges to using health care  Language and cultural literacy of health resources  Severe barriers for immigrants to health information, screening and care. The Findings
  • 17. The Development of Informed, Culturally Relevant Material
  • 18. The Messanger The Venue The Messenger and the Venue
  • 19. Meet a PPWI Messenger Ángeles Soria PPWI Health Promoter
  • 20. Questions? How can we be of service for your agency to reach Latinos with health literate messages?
  • 21. Reference 1. Cowie CC, Rust KF, Byrd-Holt DD, Eberhardt MS, Flegal KM, Engelgau MM, Saydah SH, Williams DE, Geiss LS, Gregg EW. (2006) Prevalence of diabetes and impaired fasting glucose in adults in the US population: NHANES 1999–2002. Diabetes Care. 29(6):1263–1268. 2. Harris MI, Klein R, Cowie CC, Rowland M, Byrd-Holt DD. (1998) Is the risk of diabetic retinopathy greater in non-Latino blacks and Mexican Americans than in non-Latino whites with type 2 diabetes? A US population study. Diabetes Care. 21(8):1230-1235. 3. Engelgau MM, Geiss LS, Saaddine JB, Boyle JP, Benjamin SM, Gregg EW, et al. (2004) The evolving diabetes burden in the United States. Ann Intern Med. 140(11):945-950. 4. Eberhardt, M.S., Ingram, D.D., & Makus, D.M., et al. (2001) Urban and rural health chartbook. Health, United States, 2001. Hyattsville, MD: National Center for Health Statistics. 5. Council on Scientific Affairs (1991) Hispanic health in the United States. Journal of the American Medical Association. 265:248-252. 6. Harris MI, Eastman RC, Cowie CC, Flegal KM, & Eberhardt MS (1999) Racial and ethnic differences in glycemic control of adults with type 2 diabetes. Diabetes Care, 22, 403-408. 7. The Expert Committee on the Diagnosis and Classification of Diabetes Mellitus (2002) Diabetes Care 25, S5–S20. 8. Institute of Medicine (IOM). 2004. Health Literacy: A Prescription to End Confusion. Washington, DC: The National Academies Press. 9. Nielsen Media Research. (2000). National Hispanic people meter sample, September 1999–May 2000. Retrieved, from Nielsenmediaresearch.com. 10. Beck, V., Huang, G. C., Pollard, W. E., & Johnson, T. J. (2003). TV drama viewers and health information. Paper presented atthe American Public Health Association 131st Annual Meeting and Exposition, San Francisco, CA. 11. Carrasquillo, M., Pearson, M., Valente, T., Wilkin, H., Slan, L., Beck, V., & Huang, G. (2003, November). Spanish language TV viewers and health information: Partnering with public health to educate about breast cancer. Presentation at the 131st American Public Health Association Annual Meeting and Exposition, San Francisco, CA. 12. Bandura, A. (2004). Social cognitive theory for personal and social change by enabling media. In A. Singhal, M. J. Cody, E. M. Rogers, & M. Sabido (Eds.), Entertainment-education and social change: History, research, and practice (pp. 75–97). Mahwah, NJ: Lawrence Erlbaum Associates. 13. Spader J, Ratcliffe J, Montoya J, & Skillern P. (2009) The Bold and the Bankable: How Nuestro Barrio Telenovela Reaches Latino Immigrants with Financial Education. The Journal of Consumer Affairs 43(1):56-79. 14. Wilkin HA, Valente TW, Murphy S, Cody MJ, Huang G, & Beck V. (2007) Does Entertainment-Education Work With Latinos in the United States? Identification and the Effects of a Telenovela Breast Cancer Storyline. Journal of Health Communication, 12:455-469. 15. Jibaja ML, Kingery P, Neff NE et al. (2000) Tailored, interactive soap operas for breast cancer education of high risk Hispanic women. Journal of Cancer Education, 15:237-242.

Notes de l'éditeur

  1. Facilitators introduce themselves, say what agency we are with and our role there. Audience briefly tells us who their name, where they work and in what capacity.
  2. These days all of us are faced with serving a diverse group of people from all over the world and all walks of life. Unfortunately, our workforce is not diverse enough to meet the demands of such diversity so those of us in the workforce must learn to be attentive to the needs of people we might not know or understand. How to best do this varies by opinion but one sure way is to pay attention to Health Literacy.