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V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
A Whirlwind Tour of Modern
Project Management
Keith Farndale, MBA PEng PMP
President
Procept Associates Ltd.
Offices in Ontario, Atlantic Canada, Africa
V2007-2
3
Project Management Training
• Canada’s leader in PM training and
consulting
• Emphasis on A/E/C
• Registered Education Provider with
PMI
• A full portfolio of courses, beginner to
advanced
• “PMP” preparation
• Public courses available through
University of Toronto
2
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
4
Project Management Consulting
• Develop PM processes
• Project planning support
• Project Management Offices
(PMO)
• Microsoft Project including
Enterprise PM
• One-on-one coaching
• Portfolio Management processes
• ISO 9001 registered
5
Outline
• Project management as a concept
• “Project Management Body of Knowledge”
• Project Management Institute
• Trends in project management
• PM maturity
• Introducing PM into an organization
• But first…
3
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
6
Has This Happened to Your
Project?
• Scope / requirements of the project not
clearly defined
• Customer didn’t know what they really
wanted
• “Scope creep” without approving impact
on schedule & budget
• Conflicts over insufficient resources
8
Has This Happened to Your
Project?
• Insufficient project planning
• Committing to arbitrary, unrealistic dates
• Schedule out-of-control
• Cost overruns
• Project manager also acting as chief
technical person?
4
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
9
“Modern” Project Management
• Project:
• “A temporary endeavor undertaken to
create a unique product or service”
• There is a broadly accepted “PM Body of
Knowledge”
10
Why Use Project Management?
• Focus on objectives: scope, cost, &
time: consistent achievement
• Focus on customer requirements
• Business focus: earn a profit
• Coordinate across disciplines
• Respond to rapid change
• Use resources productively
5
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
11
12
PM has Nine Knowledge Areas…
• Integration Management
• Scope Management
• Time Management
• Cost Management
• Quality Management
• Procurement Management
• Risk Management
• Human Resources Management
• Communications Management
6
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
13
… and five “Process Groups”
Initiating
Closing
Planning
Executing
Monitoring &
Controlling
14
Integration Management:
Project Life Cycle
LEVEL OF EFFORT
TIME
CONCEPT PLANNING EXECUTION CLOSE-OUT
PROJECT
PLAN
7
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
15
(TYPICAL)
Fencing
Site
Preparation
Storm Water
Landscaping
Curbs &
Sidewalks
Site
Development
Demolition
Foundations
Cladding &
Roofing
Structure
Windows and
Doors
Interior
Finishes
Detailed
Engineering
Procured Items Installation Commissioning
Monorail
Arch / Civil
Elevator
HVAC
Potable Water
LPSW
Fire Protection
Sanitary and
Roof Drains
Service Air
Instrument Air
Active Drains
Mechanical
Power
Distribution
Lighting
Fire Alarms
Emergency
Power
Grounding
Electrical
Telephone &
PA
Data Network
Security
Monitors
Data /
Communications
Project
Management
Procurement
Project
Engineering
(Overall)
MCCR Municipal MoL
Authorities
Management
BUILDING
PROJECT
Scope Management: WBS
16
Time Management: Scheduling
8
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
17
18
Cost Management: Earned Value
Cumulative cost
Time
BAC
Cost Baseline = PV
Time now
EV
(earned value)
AC
(actual cost)
EAC
CV
SV
Variance At
Completion
9
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
19
Quality Management:
Pareto Diagram
0
5
10
15
20
25
30
35
40
45
% AGE
OF PM
PROBLEMS
SCOPE CONTROL
INSUFFICIENT RESOURCES
ARBITRARY DATES
INSUFFICIENT PLANNING
COMMUNICATION
STAKEHOLDER EXPECTATIONS
OTHER
21
Risk Management:
Risk Analysis
PROBABILITYOF
OCCURRENCE
IMPACT
LOW MEDIUM HIGH
LOWMEDIUMHIGH
LOW
HIGH
MEDIUM
PMBOK Guide 11.3.2.2
10
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
Monte Carlo Simulation: Example
23
Procurement Management
PLAN
PURCHASES &
ACQUISITIONS
CONTRACT
ADMIN.
SELECT
SELLERS
PLAN
CONTRACTING
REQUEST
SELLERS
RESPONSES
TIMETIME
CONTRACT
CLOSURE
CONTRACT CLOSE-OUT
BIDDERS LIST
CONTRACT EXECUTION
NEGOTIATION
RFP or RFQ
REQUISITION INITIATED
BID, PROPOSAL, or QUOTATION
BID ANALYSIS
CONTRACT ADMINISTRATION
PROC. PLAN
11
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
Matrix Organization
GENERAL
MANAGER
FUNCTIONAL
MANAGER
FUNCTIONAL
MANAGER
FUNCTIONAL
MANAGER
FUNCTIONAL
MANAGER
Functional authority
PROJECT
MANAGER
PROJECT
MANAGER
Project reporting
25
Human Resources Mgt:
Organizational Continuum
SEPARATE
TEAM
NO
COORD'R
COORD'R
PROJECT
OFFICE
FULL-TIME
P. MGR.
FUNCT'L PROJECT
WEAK BALANCED STRONG
MATRIX MATRIX MATRIX
PROJECT
FUNCTION
RELATIVEINFLUENCE
12
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
26
Communication Mgt: a Model
NOISE
TRANSMITTER/
COMMUNICATOR
ENCODING
MEDIUM
PERCEIVING,
DECODING,
INTERPRETING
RECEIVER
MESSAGE FEEDBACK
REDUNDANCY
27
Communication Management
• Lessons Learned
• vs “Lessons Observed”?
13
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
28
Trends
• Project management being recognized as
a discipline ...
– A chosen profession, not accidental
• ... And being recognized as a core
competence by organizations
– Individual competencies
– PM career paths
29
Trends
• Management of stakeholders
– ... and their expectations
– … Business Analysis
• Project teams
– Flatter organizations
– More projectized = more effective
– Earlier involvement of members (“concurrent
engineering”)
– Coaching, mentorship
14
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
30
Trends
• Consider organizational change
• Virtual Teams
– Across time zones and cultures
• Growth of PMI’s influence
– PMBOK Guide, Practice Standards, etc
• Project “Governance”
– Project management offices
31
PORTFOLIO
PORTFOLIOS
Portfolio, Programs, Projects…
PROGRAMS
PROJECTS
PORTFOLIOS
PORTFOLIOS
15
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
32
Project Management Institute
• www.pmi.org
• Chapters, Colleges, Specific Interest
Groups
• Standards and Practice Guides
• PMP: Project Management Professional
• CAPM: Certified Associate in PM
• PgMP: program Management Professional
33
Not All Projects Are Alike…
UNIQUE SIMILAR
PROJECTS PROJECTS
FEW
LARGE
PROJECTS
MANY
SMALL
PROJECTS
STRONG PM
SKILLS,
RISK MGT
SYSTEMATIC
PROCEDURES
SIMPLE PM
TOOLS
CONTINUOUS
IMPROVEMENT
16
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
34
Introducing PM Maturity Into an
Organization
• Senior management visibly committed
• Functional managers on board
• Select methodologies, guidelines, tools
• “Project Management Office”
35
Introducing PM Maturity Into an
Organization
• Project managers selected
– Business, technical, process, leadership skills
• Project management training
• Project sponsors
• Emphasize “team approach”
• Record “lessons learned”
17
V2007-2, © Procept Associates Ltd.
A Whirlwind Tour of Modern Project Management
Thanks!
Procept Associates Ltd.
Keith Farndale, MBA PEng PMP
President
Procept Associates Ltd
1234 Kingston Road, Suite 125
Toronto Ontario M1N 1P3
Tel 416-693-5559
www.procept.com
farndale@procept.com

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Procept Whirlwind Workshop 2007

  • 1. 1 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management A Whirlwind Tour of Modern Project Management Keith Farndale, MBA PEng PMP President Procept Associates Ltd. Offices in Ontario, Atlantic Canada, Africa V2007-2 3 Project Management Training • Canada’s leader in PM training and consulting • Emphasis on A/E/C • Registered Education Provider with PMI • A full portfolio of courses, beginner to advanced • “PMP” preparation • Public courses available through University of Toronto
  • 2. 2 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 4 Project Management Consulting • Develop PM processes • Project planning support • Project Management Offices (PMO) • Microsoft Project including Enterprise PM • One-on-one coaching • Portfolio Management processes • ISO 9001 registered 5 Outline • Project management as a concept • “Project Management Body of Knowledge” • Project Management Institute • Trends in project management • PM maturity • Introducing PM into an organization • But first…
  • 3. 3 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 6 Has This Happened to Your Project? • Scope / requirements of the project not clearly defined • Customer didn’t know what they really wanted • “Scope creep” without approving impact on schedule & budget • Conflicts over insufficient resources 8 Has This Happened to Your Project? • Insufficient project planning • Committing to arbitrary, unrealistic dates • Schedule out-of-control • Cost overruns • Project manager also acting as chief technical person?
  • 4. 4 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 9 “Modern” Project Management • Project: • “A temporary endeavor undertaken to create a unique product or service” • There is a broadly accepted “PM Body of Knowledge” 10 Why Use Project Management? • Focus on objectives: scope, cost, & time: consistent achievement • Focus on customer requirements • Business focus: earn a profit • Coordinate across disciplines • Respond to rapid change • Use resources productively
  • 5. 5 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 11 12 PM has Nine Knowledge Areas… • Integration Management • Scope Management • Time Management • Cost Management • Quality Management • Procurement Management • Risk Management • Human Resources Management • Communications Management
  • 6. 6 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 13 … and five “Process Groups” Initiating Closing Planning Executing Monitoring & Controlling 14 Integration Management: Project Life Cycle LEVEL OF EFFORT TIME CONCEPT PLANNING EXECUTION CLOSE-OUT PROJECT PLAN
  • 7. 7 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 15 (TYPICAL) Fencing Site Preparation Storm Water Landscaping Curbs & Sidewalks Site Development Demolition Foundations Cladding & Roofing Structure Windows and Doors Interior Finishes Detailed Engineering Procured Items Installation Commissioning Monorail Arch / Civil Elevator HVAC Potable Water LPSW Fire Protection Sanitary and Roof Drains Service Air Instrument Air Active Drains Mechanical Power Distribution Lighting Fire Alarms Emergency Power Grounding Electrical Telephone & PA Data Network Security Monitors Data / Communications Project Management Procurement Project Engineering (Overall) MCCR Municipal MoL Authorities Management BUILDING PROJECT Scope Management: WBS 16 Time Management: Scheduling
  • 8. 8 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 17 18 Cost Management: Earned Value Cumulative cost Time BAC Cost Baseline = PV Time now EV (earned value) AC (actual cost) EAC CV SV Variance At Completion
  • 9. 9 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 19 Quality Management: Pareto Diagram 0 5 10 15 20 25 30 35 40 45 % AGE OF PM PROBLEMS SCOPE CONTROL INSUFFICIENT RESOURCES ARBITRARY DATES INSUFFICIENT PLANNING COMMUNICATION STAKEHOLDER EXPECTATIONS OTHER 21 Risk Management: Risk Analysis PROBABILITYOF OCCURRENCE IMPACT LOW MEDIUM HIGH LOWMEDIUMHIGH LOW HIGH MEDIUM PMBOK Guide 11.3.2.2
  • 10. 10 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management Monte Carlo Simulation: Example 23 Procurement Management PLAN PURCHASES & ACQUISITIONS CONTRACT ADMIN. SELECT SELLERS PLAN CONTRACTING REQUEST SELLERS RESPONSES TIMETIME CONTRACT CLOSURE CONTRACT CLOSE-OUT BIDDERS LIST CONTRACT EXECUTION NEGOTIATION RFP or RFQ REQUISITION INITIATED BID, PROPOSAL, or QUOTATION BID ANALYSIS CONTRACT ADMINISTRATION PROC. PLAN
  • 11. 11 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management Matrix Organization GENERAL MANAGER FUNCTIONAL MANAGER FUNCTIONAL MANAGER FUNCTIONAL MANAGER FUNCTIONAL MANAGER Functional authority PROJECT MANAGER PROJECT MANAGER Project reporting 25 Human Resources Mgt: Organizational Continuum SEPARATE TEAM NO COORD'R COORD'R PROJECT OFFICE FULL-TIME P. MGR. FUNCT'L PROJECT WEAK BALANCED STRONG MATRIX MATRIX MATRIX PROJECT FUNCTION RELATIVEINFLUENCE
  • 12. 12 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 26 Communication Mgt: a Model NOISE TRANSMITTER/ COMMUNICATOR ENCODING MEDIUM PERCEIVING, DECODING, INTERPRETING RECEIVER MESSAGE FEEDBACK REDUNDANCY 27 Communication Management • Lessons Learned • vs “Lessons Observed”?
  • 13. 13 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 28 Trends • Project management being recognized as a discipline ... – A chosen profession, not accidental • ... And being recognized as a core competence by organizations – Individual competencies – PM career paths 29 Trends • Management of stakeholders – ... and their expectations – … Business Analysis • Project teams – Flatter organizations – More projectized = more effective – Earlier involvement of members (“concurrent engineering”) – Coaching, mentorship
  • 14. 14 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 30 Trends • Consider organizational change • Virtual Teams – Across time zones and cultures • Growth of PMI’s influence – PMBOK Guide, Practice Standards, etc • Project “Governance” – Project management offices 31 PORTFOLIO PORTFOLIOS Portfolio, Programs, Projects… PROGRAMS PROJECTS PORTFOLIOS PORTFOLIOS
  • 15. 15 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 32 Project Management Institute • www.pmi.org • Chapters, Colleges, Specific Interest Groups • Standards and Practice Guides • PMP: Project Management Professional • CAPM: Certified Associate in PM • PgMP: program Management Professional 33 Not All Projects Are Alike… UNIQUE SIMILAR PROJECTS PROJECTS FEW LARGE PROJECTS MANY SMALL PROJECTS STRONG PM SKILLS, RISK MGT SYSTEMATIC PROCEDURES SIMPLE PM TOOLS CONTINUOUS IMPROVEMENT
  • 16. 16 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management 34 Introducing PM Maturity Into an Organization • Senior management visibly committed • Functional managers on board • Select methodologies, guidelines, tools • “Project Management Office” 35 Introducing PM Maturity Into an Organization • Project managers selected – Business, technical, process, leadership skills • Project management training • Project sponsors • Emphasize “team approach” • Record “lessons learned”
  • 17. 17 V2007-2, © Procept Associates Ltd. A Whirlwind Tour of Modern Project Management Thanks! Procept Associates Ltd. Keith Farndale, MBA PEng PMP President Procept Associates Ltd 1234 Kingston Road, Suite 125 Toronto Ontario M1N 1P3 Tel 416-693-5559 www.procept.com farndale@procept.com