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Mobile Marketing
Driving Engagement, Sales, and Loyalty
Presenters
Jeff Hasen                        Gus Swanson
Chief Marketing Officer, Author   Digital Program Director


@jeffhasen                        Mobile marketing pioneer &
                                  Hipcricket’s first customer
One Stop Mobile Marketing & Advertising Leader
Healthcare              Consumer                      Broadcast and
             Retail   Package Goods       QSR            Media                  Agencies
 /Pharma




                                       Events and
                                      Entertainment




                                                                Miscellaneous
Mobile Helps Radio Build Tribes




     Short code 41061             Short code 49451




     Short code 97373             Short code 52309
The First Mobile Phone?
Maxwell Smart Was The Trailblazer
From Get Smart To Get Smartphone
Never Too Young To Start
Never Too Old To Take Part
The Passive Has Become Interactive
Mobile Helps Radio Build Tribes




     Short code 41061             Short code 49451




     Short code 97373             Short code 52309
Taking Radio To Heart
Clear Channel’s Innovative Mobile Efforts
Major Mobile Trends
Consumers See Value In Mobile Loyalty Clubs

                            • 33% interested in joining mobile
                              loyalty club, but the majority say
                              they have yet to be approached

                            • Significant interest in opting in
                              via online social networking
                              application such as one through
                              Facebook

                                      -- Hipcricket survey
Fundamental Change at Retail
                               • Mobile gives shoppers
                                 prices, product reviews,
                                 inventory information,
                                 and a megaphone to
                                 broadcast experience to
                                 network
The Questions We Answer


• How fast you should go?

• How do you sell mobile into
  your organizations?

• How do you integrate
  mobile into your integrated
  marketing mix?

• How do you measure
  success?
Two Final Thoughts
Mobile Can’t Sit On An Island




   A great marketing plan leverages mobile
They Really Are All Megaphones

• Sales, loyalty and trial are
  being won and lost in large
  part by experiences
  “broadcast out” to networks

• You can lose the battle for
  public opinion in minutes

• Delivery at “Moments of
  Trust” customer touch points
  are critical
Questions
Contact Information


Jeff Hasen
jhasen@hipcricket.com
425 452-1111
@jeffhasen

Gus Swanson
gus@clearchannel.com
206 494-2162

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