1. Welcome!

2. Your presenter: Pam Dechert, CFRE, ePMT Faith Based Team Leader Senior Account Executive

3. What today’s session is…

4. What today’s session is… What it is not…

5. Who is eTapestry?

12. Who is eTapestry?

13. What do we do? … that’s the rest of the webinar.

14. We’ll give you a Guarantee…

15. 1 We’ll give you a Guarantee…

16. 2 We’ll give you a Guarantee…

17. 3 We’ll give you a Guarantee…

18. 4 We’ll give you a Guarantee…

19. 5 We’ll give you a Guarantee…

20. 6 We’ll give you a Guarantee…

21. 7 We’ll give you a Guarantee…

22. 8 We’ll give you a Guarantee…

23. 9 We’ll give you a Guarantee…

24. 10 We’ll give you a Guarantee…

25. 1. We guarantee you an Internet strategy.

27. Advanced Email Database Ecommerce Website

28. Did you know there are 150 million active users on the Internet? Source: Pew Internet Research

29. Does your website make you look like this?... Did you know there are 150 million active users on the Internet? Source: Pew Internet Research

30. Does your website make you look like this?... … or this? Did you know there are 150 million active users on the Internet? Source: Pew Internet Research

31. eTapestry builds and hosts websites for more than 100 organizations.

32. eTapestry builds and hosts websites for more than 100 organizations.

33. eTapestry builds and hosts websites for more than 100 organizations.

34. eTapestry builds and hosts websites for more than 100 organizations.

35. Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006

36. Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check. Source: Network for Good - 2006 Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006

37. Or that online donors give more than offline donors? eTapestry customers average over $140 per online gift! Source: IATS Ticketmaster Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006 Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check. Source: Network for Good - 2006

38. We’re experts at online giving. We’ve built over 2100 pages for over 1250 organizations.

39. A link on your website connects donors to a custom online giving page.

40. … where the donor completes the online giving form.

41. IATS TicketMaster The gift information is automatically processed, and the donor is notified of their successful transaction.

42. IATS TicketMaster The money is then automatically deposited into your bank account, and the donor and gift recorded in eTapestry. Your Bank Account

43. Your donor has made a secure gift, conveniently and easily - and they already have their gift receipt in hand! The gift is automatically deposited in your bank. All of the donor and gift information is automatically recorded. Your fundraising efforts are growing! The Results… Your eTapestry database

45. Email is more cost effective than traditional mail communications. (“Email marketing cost is ten percent of traditional direct mail campaigns. Email campaigns cost an average of $5-$7 per thousand records compared to $500-$700 to reach the same number of people thru traditional mail” Source: Gartner Group ) Did you know that…?

46. Did you know that…? Email quickly facilitates new avenues of giving. (Especially important when outside events impact your fundraising strategy (ie. Hurricane, tsunami, etc.). The time for a direct mail campaign can be prohibitive.)

47. eTapestry’s advanced email provides a fully integrated email tool…with full html editor

48. eTapestry’s advanced email provides a fully integrated email tool…access to all accounts – no import/export

49. eTapestry’s advanced email provides a fully integrated email tool…with spam checking and scheduling

50. eTapestry’s advanced email provides a fully integrated email tool…including delivery reports

51. eTapestry’s advanced email provides a fully integrated email tool…including delivery reports and click thru tracking

52. Your Internet strategy may become even more sophisticated and utilize additional tools…

53. Your Internet strategy may become even more sophisticated and utilize additional tools… Donor Login WishList Event Registration Personalized Fundraising

54. Advanced Email Database Ecommerce Website 1. We guarantee you an Internet strategy.

55. 2. We guarantee you broader access to your data.

56. “ I’ll be in New Orleans tonight and Albuquerque on Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.” Chris McCormick, Regional Dev. Dir., Upper Room Ministries "We decided we really liked that we could access our databases from home and give access to the system to board members who could use it when doing their 'asks.‘“ Ray Li, Development Director, Neighborhood House “ Just to add to your board. On a Lufthansa flight headed to India and it is great to be able to access our database! Thanks.” Rich Sweeney, Dalit Network

57. How it works…

59. 3. We guarantee easy operation.

60. 3. We guarantee easy operation.

61. Getting started Wizard

62. Getting started Wizard

63. Runs in a web browser

64. Search engine type lookups

65. Complete info on one page

66. Complete info on one page

67. Built in reporting

68. Easy setup, multiple output options

69. Dynamic report use

70. Drill down navigation

71. Integrated tools

72. 3. We guarantee easy operation. "I spent 18 years in software design on mainframes. I've spent lots of all-nighters installing software in various places. When these guys said, 'We'll take care of that for you,' I said 'Sign me up.'" Loren Friesen, Dir. of Dev., Newton Community & Healthcare Fdn "eTapestry is constantly updating and improving and they do it at night. We looked at a ton of software packages. I felt comfortable with eTapestry's cost and knowing that I didn't have to be a computer guru to make this happen." Judy Davidson, Director of Development, Pusch Ridge Academy

73. 4. We guarantee better recordkeeping.

74. Relationships Family/Household Tracking Donor/Prospect interactions Future Contacts/Calendaring Email Communication 4. We guarantee better recordkeeping.

75. Relationships

76. Relationships

77. Relationships

78. Relationships

79. Relationships

80. Relationships

81. Donor/Prospect interactions "I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t know them very well, I can see who introduced them to the organization. It’s really powerful." Connie Sherman, Executive Director, St. Mary's Child Center

82. Future Contacts/Calendaring

83. Future Contacts/Calendaring

84. Future Contacts/Calendaring

85. Future Contacts/Calendaring

86. Email Communication

87. Email Communication

88. Email Communication

89. 4. We guarantee better recordkeeping. “ I spend my time now on the more strategic analysis elements. Having a database that allows me to do that is like a treat or a prize. It’s more fun and it’s much more productive in the long run.” Tina Burdett, Development Director, Center for Children and Families, Inc.

90. 5. We guarantee improved communications.

91. We’ve already looked at communications tracking, outlook integration, and advanced email…

92. Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address. Source: US Postal Service Did you know …?

99. 6. We guarantee your data is secure.

100. 2 hosting centers – Indianapolis and Louisville We take security seriously.

101. We take security seriously. Encrypted data Redundant equipment Automatic backups Automatic updates

102. We take security seriously. “ Soon after Hurricane Katrina, we realized that our office suffered over 4 feet of flood water. Nearly all of our contents including hard drives containing over 20 years of information were simply gone. Having a partner like eTapestry enabled us to quickly gain critical information during this challenging time. Not only were we able to maintain our donor base, we had quick access to key contact information while evacuated around the country. It was one small triumph in a time of despair.” Tiffany Carter-Morris, Director Community Development, Methodist Health System Foundation, Inc., New Orleans, Louisiana

103. Sophisticated end-user security settings

104. Sophisticated end-user security settings

105. With complete details on all user activity.

107. 7. We guarantee outstanding support.

108. 7. We guarantee outstanding support. Janet, I can't say enough about how much we appreciate the help of everyone at eTapestry. The folks at eTapestry are the most helpful, consistently responsive people I've had the pleasure of working with. We sincerely appreciate everything that you do for us and all of the hard work you've done on our behalf. Paul Feeney

109. User Support Email Online Help Instant Messaging Telephone

110. User Training – at your pace, your convenience Lifetime Training Agreement Recorded Update Sessions Crash Courses Podcasts

111. 7. We guarantee outstanding support. Erin, ALL of you are always so wonderful to work with, and I really appreciate your great attitudes and helpfulness. I've had nothing but top notch service starting with Paul at conversion to all of you on the support and training staff. It's a privilege to work with all of you. I appreciate your knowledge, your patience with me, your wonderful attitudes, and your great service. It's because of YOU that eTapestry is a success. Fran Erhard

112. 8. We guarantee innovative tools.

113. Outlook email Wishlist Raising More Money Moves Management Matching gift database NCOA Prospect Research Grant research Online fundraising Planned giving Integration with best-in-class partners

115. Benchmarking And Donor Loyalty Innovations

116. Donor Loyalty Survey A joint venture of eTapestry and Walker Information The Donor Loyalty Survey helps organizations build stronger relationships with their supporters. Innovations

117. Donor Loyalty

120. Innovations Google maps integration

121. 9. We guarantee implementation in 90 days.

126. 10. We guarantee you’ll save money.

128. eTapestry Investment Options… # of Accounts in your database # Accounts <500 501-1000 1001-5000 5001-15000 15001-25000 25001-35000 35001-45000 Monthly Fee FREE! $36/month $112/month $164/month $225/month $276/month $338/month

129. eTapestry Investment Options… # of Accounts in your database # Accounts <500 501-1000 1001-5000 5001-15000 15001-25000 25001-35000 35001-45000 Monthly Fee FREE! $36/month $112/month $164/month $225/month $276/month $338/month Concurrent Users # Users 1 Each Add’l 5 pack Monthly Fee Included $50 $175

131. “ That was the big decision-maker right there—not having to make a big purchase to get started. Why not try it? I think it’s great, and eTapestry is maintaining it all. I don’t have to worry about it.” Maureen McDonald, Moonlight Cultural Center 10. We guarantee you’ll save money.

132. 1. We guarantee you an Internet strategy. 2. We guarantee you broader access to your data. 3. We guarantee easy operation. 4. We guarantee better recordkeeping. 5. We guarantee improved communications. 6. We guarantee your data is secure. 7. We guarantee outstanding support. 8. We guarantee innovative tools. 9. We guarantee implementation in 90 days. 10. We guarantee you’ll save money.

133. What’s next?