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2012 Sustainability Report
Making a Meaningful and Positive Impact on the World
About this Report
The information in this report
addresses how Parker is making
a meaningful and positive impact
on the world by applying its
core technologies and creating
exciting growth potential. All data
corresponds to Parker’s fiscal year
2012 (July 1, 2011 through June 30,
2012) unless otherwise noted. The
last report published corresponded
with Parker’s fiscal year 2011.
Parker’s intention is to report on an
annual basis.

Report Scope
The data provided in this document
reflects Parker’s global manufacturing
operations in which Parker has
more than a 50 percent controlling
interest or majority ownership. It
also includes employees in those
operations and the associated
headquarters and distribution
centers under Parker ownership.
The scope does not include Parker
suppliers, customers, distributors,
contractors or joint ventures in which
a minority ownership is held.

Contact Us
Parker welcomes your comments
and questions about this document
and its sustainability efforts by e-mail:
rtaylor@parker.com




Table of Contents
About Parker ............................................ 2
Message from the Chairman,
CEO and President .................................... 4
Sustainability ............................................ 6
Governance and Compliance..................... 8
Product Stewardship .............................. 10
Environmental Stewardship .................... 14
Parker People ......................................... 16
Social Responsibility ............................... 20




                                                                1
About Parker                              A Meaningful and
                                              Positive Impact on
                                              the World
    With approximately 60,000 people
    in 48 countries around the world,
    Parker can be found on and around
    everything that moves. Parker is the      When you view the world as
    global leader in motion and control       Parker does, through the lens of a
    technologies, providing precision-        broad range of motion and control
    engineered solutions for a wide           technologies, you can see a vast
    variety of mobile, industrial and         number of engineering challenges.
    aerospace markets.
                                              By applying decades of technological
    For fiscal 2012, Parker had annual        expertise, Parker is not only
    sales of $13 billion. Parker is a         developing solutions to these
    company with a deep rooted belief         challenges, but making a meaningful
    that premier customer service and         difference in our lives.
    engineering spirit will sustain success
    going forward. Further, Parker            The search for more efficient ways
    realizes that a sustainable company       to deliver power from traditional
    is one that has an ongoing need,          energy sources; the development
    and obligation, to manage natural         of wind, solar and a host of other
    resources efficiently, attract and        renewable energy platforms; the
    retain talented employees, engineer       desire to produce and distribute
    products that will help the world         clean water; new drug discovery
    thrive and support the communities        and medical advances; the building
    in which Parker operates.                 of infrastructure and transportation
                                              to support a developing world;
    Parker’s employees bring it all           the safe cultivation, transportation
    together, partnering with customers       and preservation of food sources;
    to help solve some of the world’s         emerging needs and developments
    greatest engineering challenges.          in defense; and the protection of
                                              the environment.

                                              These challenges create
                                              opportunities that push the bounds
                                              of Parker’s capabilities. It’s what
                                              drives Parker people forward –
                                              seeking new ways to innovate
                                              by combining technologies,
                                              collaborating, developing systems
                                              and partnering with customers. In
                                              doing so, Parker creates exciting
                                              growth potential and makes
                                              significant contributions to the
                                              world, for this generation and for
                                              generations to come.




2                                                                                    3
Message from
    the Chairman, CEO
    and President                                                                                                                Financial Highlights
    The principles of sustainability
    are deeply rooted in Parker’s 95                                                                                             Operating Data                                                                                                                                                          2012
    year history. These principles are                                                                                           Net sales ..................................................................................................................................................   $ 13,145,942
    maintained today by our adherence                                                                                            Gross profit ..............................................................................................................................................        3,187,605
    to a set of core values that promote                                                                                         Net income attributable to common shareholders ....................................................................................                                1,151,823
    a winning culture grounded by                                                                                                Net cash provided by operating activities .................................................................................................                       1,530,385
    integrity, honesty and respect, and
    our aspiration to raise the standard                                                                                         Per Share Data
    of living through responsible, global                                                                                        Diluted earnings .......................................................................................................................................       $       7.45
    stewardship. Sustainability is also                                                                                          Dividends .................................................................................................................................................            1.54
    embedded within our operating                                                                                                Book value ...............................................................................................................................................            32.72
    framework, the Win Strategy, which
    emphasizes premier customer
    service, operational excellence
    that reduces our costs and
    environmental impact, and innovation    Examples of our sustainability efforts                                               The Win Strategy
    in new product development for a        in the past year include:                                                            Built on long established Parker goals of premier customer service, financial performance and profitable growth,
    better world. All this is supported                                                                                          the Win Strategy is a disciplined and consistent business strategy that has transformed the company and improved
    by empowered employees who              •	   Introducing	new,	innovative	        •	   Strengthening	environmental	           operations worldwide since it was initiated in 2001. Designed as an instrument of operational change, the Win Strategy
    make our organization and the                products such as the Parker              protection through continued           is a powerful document adopted by all Parker locations worldwide.
    communities in which we operate a            RunWise System that reduces              waste management, waste
    better place.                                fuel consumption up to 50                minimization efforts and               Empowered employees represent the foundation of Parker’s strategy and the key to sustained success, as they have
                                                 percent and lowers a single              environmental management               remained steadfast in their dedication to the strategy’s implementation. Empowered employees work to execute the
    Within this report for our fiscal            truck’s emissions by up to 48            systems.                               Win Strategy by taking responsibility, accepting accountability for results and supporting a culture of respect for the
    year 2012, you will get a complete           tons per year, making the                                                       contribution of every person.
    understanding of sustainability at           drive train more efficient and      •	   Supporting	employee	
    Parker. You will find examples of            contributing to a greener                volunteerism in their local
    how Parker products are having a             environment.                             communities.
    meaningful impact on the global
    environment and on people as we         •	   Using	lifecycle	assessment	and	     Every day Parker employees around
                                                                                                                                     Parker's Win Strategy
    direct our technologies to solving           material optimization to give our   the world, in the 48 countries where
    the world’s greatest engineering             customers a selection of product    we operate, are striving to drive our
    challenges. When we integrate                that offers premium performance     company forward, partnering with                  Vision                   The #1 Motion & Control Company
    sustainability into our products and         while minimizing environmental      our customers to help them become
    systems, we reduce our customers’            impact.                             more productive and profitable, and               Goals                 #1 Premier
                                                                                                                                                          Customer Service
                                                                                                                                                                                               Financial
                                                                                                                                                                                              Performance
                                                                                                                                                                                                                                Profitable
                                                                                                                                                                                                                                 Growth
    environmental impact, improve                                                    along the way, have a positive and
    our competitiveness and create                                                   meaningful	impact	on	our	world.	It	is	
    customer value.                                                                  this drive and passion for excellence                S               ◆ Quality Products
                                                                                                                                                            on Time
                                                                                                                                                                                         ◆ Suppliers:   Strategic
                                                                                                                                                                                                        Procurement
                                                                                                                                                                                                                                      Internal

                                                                                                                                          T                                                                                 Acquisitions Globalization

                                                                                     in all that we do that will sustain our              R               ◆ Value Added Services
                                                                                                                                          A                                              ◆ Operations: Lean
    You will also understand some of the                                             company beyond the next 95 years.                    T               ◆ Best Systems - PHconnect
                                                                                                                                                                                                                           ◆ Innovative Products

    initiatives we have in place for our                                                                                                  E                                              ◆ Customers: Strategic
                                                                                                                                                                                                      Pricing              ◆ Systems Solutions
                                                                                                                                          G
    employees that ensure we create an                                                                                                    I
    empowered workplace that drives                                                                                                       E                                              ◆ European Initiatives            ◆ Strong Distribution
                                                                                                                                          S
    our success.                                                                     Don Washkewicz, Chairman, Chief Executive
                                                                                     Officer and President

4
                                                                                     March 2013                                                                        Empowered Employees                                                                                                                      5
CASE STUDY                               CASE STUDY
                                                                                                         Kirklees Excellence in the               Parker Racor Super Impactor



    Sustainability
                                                                                                         Environment Awards 2012                  BEEA Award
                     Parker manufactures products for         Stakeholder Engagement
                     motion and control applications.         Parker engages a number of                 The Parker Racor Filter Division         Parker Racor Filter Division Europe
                     To be successful, the company            stakeholders in the development of         Europe took home a total of five         was awarded the Grand Prix at
                     needs a supply of raw materials,         its sustainability goals and objectives.   awards presented at the Kirklees         the British Engineering Excellence
                     the ability to attract talented people   Contributing stakeholders include:         Excellence in the Environment            Awards (BEEA), which aim to promote
                     to design, make and sell the             employees through a biannual               Awards. The event, hosted at the         the quality of engineering design
                     product and viable communities           global survey; the management              Cathedral House in Huddersfield, UK,     within the UK. The Parker Racor
                     in which to operate. A shortage          team through interviews and polls;         recognizes businesses for their green    Super Impactor crankcase ventilator,
                     or loss of any of these elements         customers through direct feedback          and corporate social responsibility      a breakthrough in engine design, was
                     would jeopardize the company’s           from the marketing and sales               credentials.                             recognized for its ability to reduce
                     ability to sustain a successful and      team, as well as selected phone                                                     diesel engine emissions. The device
                     prosperous organization. Each of         interviews; and supply chain through       Parker Racor’s Dewsbury location         reduces the production of harmful
                     these aspects of operations have         feedback in their compliance with          has been a part of the community         pollutants.
                     clear, sustainable parameters which      the sustainability requirements            for over a decade, and management
                     is why sustainability is a key element   in Parker’s supply chain portal.           recognizes the obligation to have        Parker Racor’s project was the result
                     of Parker’s business model.              Additionally, Parker analyzes              a positive impact on the local           of a collaborative partnership with
                                                              information from sustainability            environment. This commitment is          Leeds University and has taken a
                     Key Opportunities                        ratings/shareholder feedback and           shared by all employees, and each        multifaceted approach to design
                     There are a number of opportunities      benchmarks with its industrial peer        plays a part in contributing to the      that emphasizes sustainability
                     associated with sustainability:          group.                                     division’s sustainability initiatives.   throughout all stages of the product’s
                                                                                                                                                  lifecycle. The Super Impactor does
                     •	   Parker’s	technological	expertise	   The current engagement process             The Kirklees Excellence in the           not feature any rotating parts or
                          helps customers respond to their    is informal. The stakeholders that         Environment Awards recognize the         electrical components, and it does
                          unique business challenges. By      have been identified as most               significant resources Parker Racor       not require a filter, which would need
                          focusing on new products and        important to Parker are the customer,      has invested in waste reduction          to be replaced annually in traditional
                          the sustainability of materials     the employee, the supplier, the            and education, pollution prevention,     designs. It is even made from nylon
                          and resources, Parker minimizes     shareholder/investment community,          sustainable purchasing and               PA66, a recyclable material that can
                          waste while providing high          the management team and                    transportation reduction, as Parker      be melted and reused at the end of
                          quality, cost-effective solutions   competitors. These stakeholders            finished third overall in the Green      its life.
                          for customers. The opportunity      were identified by evaluating the          Business of the Year Award.
                          to differentiate products and       requirements of the stakeholder                                                     The Super Impactor is compatible
                          rapidly adapt to changing needs     against the importance and influence                                                with a range of engines, as its
                          is a key opportunity.               in which they impact the company.                                                   modular design allows engine
                                                                                                                                                  manufacturers to adapt the device
                     •	   A	passion	for	innovation	enables	   Two key areas of focus that have                                                    to their manufacturing processes.
                          Parker to have a meaningful         been identified in Parker’s stakeholder                                             With over 30 million diesel engines
                          and positive impact on solving      engagement efforts have been:                                                       manufactured each year, the
                          some of the world’s greatest                                                                                            Super Impactor has the potential to
                          engineering challenges.             •	   Need	for	additional	emphasis	on	                                               significantly reduce overall engine
                                                                   product stewardship                                                            emissions.
                     •	   Parker	employees	are	
                          continuously originating new        •	   Need	to	have	more	visibility	
                          ideas to make both the                   and opportunity to engage in
                          workplace and their communities          community involvement
                          more sustainable. These ideas
                          are extremely valuable and
                          help create a culture where
                          employees are empowered to
                          look for better, more efficient
                          ways of doing things.
6                                                                                                                                                                                          7
Whether Parker is solving the world’s        a formal follow-up process. The            Labor Relations
                                                     greatest engineering challenges,             responsible business or functional         Parker has established a labor relations
                                                     delivering on world class customer           leader must present a corrective action    program, which is managed by the
                                                     service or supporting its communities,       plan to senior leadership when a           Vice President of Global Labor and
                                                     Parker strives to do what is important       business or function receives an audit     Employee Relations, and has
                                                     for the company and its stakeholders.        grade signifying that the business or      established global policies for human
                                                                                                  function needs improvement.                rights and labor standards. Parker is in
                                                     Parker is committed to the highest                                                      the process of deploying these policies
                                                     standards of ethical behavior and            Parker management has embraced             throughout the organization and
                                                     corporate conduct. Parker’s directors,       Sarbanes-Oxley requirements, which         providing appropriate education. The
                                                     officers and employees have a                includes quarterly self-assessment         policies largely align with standard ILO
                                                     responsibility to serve stakeholders in      and reporting of key financial risks       and UN Labor and Human Rights in
                                                     all aspects of their jobs with honesty,      and controls by management, and is         accordance with local laws and to the
                                                     fairness and integrity. Parker is            augmented by ‘peer’ testing of controls    extent in which they are consistent with
    Parker’s Board of Directors
                                                     governed by an 11 member Board of            at all Parker reporting locations.         Parker’s Code of Conduct. Further,
    Among Highest Rated for
                                                     Directors. Ten of the 11 directors are                                                  Parker is aligning current labor relations
    Board Governance Capacity of
                                                     “independent” based on the applicable        In fiscal year 2012, management            language in the supply chain to the new
    America’s Largest Companies
                                                     independence standards of the New            completed peer tests of controls at 218    global standards.
                                                     York Stock Exchange and Parker’s             locations (divisions, sales companies
    Parker was ranked in the top
                                                     Independence Standards for Directors.        and shared service centers), nine          Reporting Violations
    ten in all three evaluation
                                                     Parker’s Chairman, CEO and President,        corporate departments and four IT          Parker has established an Integrity
    categories in The Weight
                                                     Don Washkewicz, is the only Parker           centers.                                   Line that is open to everyone, inside
    of American Boards 2012
                                                     employee on the Board.                                                                  or outside the company, to report
    report, an independent study
                                                                                                  Integrity and Ethics                       any concerns about possible illegal,
    of America’s 500 largest
                                                     Each director must stand for election        Parker believes that a sustainable         unethical or improper conduct. The
    companies conducted by
                                                     annually. The board has responsibility       company is built on a foundation           Integrity Line is administered in most
    James Drury Partners. The
                                                     for overseeing the business and              of good governance that promotes           countries, includes a web-based
    study measures the experience
                                                     affairs of the company. To meet              ethical behavior at all levels. The        reporting tool and allows callers the
    and business acumen of board
                                                     Parker’s Board, visit www.phstock.com/       company took an important step in          option of remaining anonymous. These
    members. Parker’s Board
                                                     corporategovernance.                         its governance efforts in August 2012      numbers are available 24 hours a day,
    was ranked #1 in the Average
                                                                                                  by creating an Office of Integrity and     seven days a week. Parker’s Enterprise
    Director Weight category that
                                                     Audit and Internal Controls                  Ethics that is separate from Audit and     Compliance Office treats Integrity Line
    evaluates the experience and
                                                     Parker’s Audit and Compliance Office         Compliance operations. The move was        calls seriously and follows up on every
    business acumen of each
                                                     is responsible for overseeing all internal   made not in response to any problem,       call received.
    director on the Board and
                                                     investigations of suspected ethics           but in recognition of the critical role
    was ranked second in the
                                                     and compliance-related misconduct,           that integrity and ethics play in the      Enterprise Compliance
    Composite Weight category
                                                     including violations of law or Parker’s      success of a sustainable company. The      Parker has an established, and
    that assesses a Board of
                                                     Code of Conduct and related policies.        company recently hired its first Vice      continuously evolving, compliance and
    Directors overall governance
                                                     The Audit and Compliance Office has          President of Integrity and Ethics.         ethics infrastructure. Parker’s Enterprise



                                      Governance
    capacity.
                                                     established processes and procedures                                                    Compliance Network consists of the
                                                     to ensure that all internal investigations   Code of Conduct                            Board of Directors, Senior Parker
    The final report included
                                                     are conducted by qualified personnel         Parker’s ethics initiatives are built      Leadership, Office of Audit and




                                      & Compliance
    evaluations of 4,564 directors
                                                     who have been trained to conduct             around the principles in its Code of       Compliance, the Legal Department,
    sitting on the boards of 466 of
                                                     investigations lawfully, promptly,           Conduct. Parker puts these principles      local Compliance Officers and local
    America’s largest companies,
                                                     thoroughly, professionally, fairly and       into practice through a comprehensive      Compliance Administrators. The Vice
    and places value on current
                                                     confidentially.                              training regimen that is proliferated      President – Audit and Compliance has
    and past professional
                                                                                                  throughout Parker, including annual        a solid-line reporting relationship to the
    achievements. Extra weight
                                                     The Vice President – Audit and               training on the Code. Parker’s Code        Chief Financial Officer and a dotted
    was given to directors with
                                                     Compliance reports to the Audit              of Conduct is an evolving document         line reporting relationship to the Audit
    accomplishments in high
                                                     Committee of the Board of Directors.         that is updated periodically to respond    Committee of the Board of Directors.
    revenue organizations, noting
                                                     In fiscal year 2012, Internal Audit          to changing conditions and to reflect
    the complexity of corporate
                                                     completed 186 audits. Audit topics           changes in law.                            Compliance Officers provide overall
    governance in the largest
                                                     included anti-bribery, anti-corruption,                                                 leadership direction for Parker’s
    companies. The fundamental
                                                     anti-trust, information systems security     Parker’s Code of Conduct is available      compliance program. They create the
    premise is that director
                                                     and financial reporting.                     online at www.parker.com and is provided   foundation for, encourage and stimulate
    business acumen is the most
                                                                                                  to employees globally in 14 languages      a culture of compliance behavior
    important factor in calibrating
                                                     To ensure management has addressed           and is available to suppliers.             throughout Parker. Compliance
    governance capacity and
8   therefore maintaining
                                                     identified risks and implemented                                                        Administrators are individuals at Parker     9
                                                     corrective action, Internal Audit has                                                   locations assigned to specific areas of
    shareholder value for the
                                                                                                                                             compliance oversight.
    most complex businesses in
    America.
CASE STUDY                                 CASE STUDY
                                                                                                                        Palletized Multi-function
                                                                                                                        Fuel Cell                                  RunWise ®

                                                                                                                        In the airline industry, where             Although nobody looks forward to a
                                                                                                                        passenger safety and aircraft              good night’s sleep being cut short
                                                                                                                        reliability are paramount, changes         by refuse trucks rumbling down
                                                                                                                        in aircraft design are implemented         the street before sunrise, noise
                                                                                                                        only after careful consideration,          pollution is far from the biggest
                                                                                                                        substantial research and intensive         challenge facing the fleet of trucks
                                                                                                                        testing. Parker and partner Airbus         that transport waste and recycling.
                                                                                                                        are at the forefront of one such           Refuse trucks consume roughly
                                                                                                                        breakthrough, developing an                8,600 gallons (32,554 liters) of fuel
                                                                                                                        innovative aircraft system that utilizes   each year and emit a significant
                                                                                                                        power generated by a palletized            amount of greenhouse gases in the
                                                                                                                        multi-function fuel cell.                  process. Considering emissions and
                                                                                                                                                                   fuel dependency are two major
                                                                                                                        From an environmental perspective,         issues, refuse trucks emerged as
                                                                                                                        the multi-function fuel cell system        an ideal place to start developing a
                                                                                                                        provides benefits in several ways.         solution.
                                                                                                                        First, despite being fundamentally



     Product
                                                                                                                        inefficient, it has long been standard     Upon braking, Parker’s RunWise
                                                                                                                        practice to utilize an aircraft’s main     system works seamlessly with the
                                                                                                                        jet engines during taxiing. The multi-     refuse vehicle’s standard friction



     Stewardship
                                                                                                                        function fuel cell system may provide      braking system using pressurized
                                                                                                                        power directly to electric motor-driven    hydraulic fluid to decelerate the
                                                                                                                        wheels which move the plane on the         vehicle, while simultaneously
                                                                                                                        ground, significantly reducing fuel        transforming and storing the vehicle’s
                                                                                                                        consumption and emissions, and             kinetic energy in accumulators for
                                                                                                                        eliminating noise generated by the         use when the vehicle starts moving
     Product innovation at Parker is           Parker has consistently introduced                                       large engine turbines.                     again.
     targeted at solving some of the           products across a wide array
     world’s greatest engineering              of business segments that are                                            The multi-function fuel cell system        The system is able to capture and
     challenges and is centered on the         more energy efficient, weigh less                                        also replaces the small engine             reuse more than 70 percent of the
     concept of designing products to          and save space and energy; with                                          located near the rear of the aircraft      energy generated during braking,
     meet the needs of the customer.           significant focus on the reduction of                                    known as the Auxiliary Power Unit          which would otherwise be lost as
     A new dimension to that core              hazardous materials in products and                                      (APU). The APU provides power to           heat. The more stops a vehicle makes
     competency is the concept of              manufacturing processes.                                                 start the main aircraft engines, and       during the day, the more efficient
     integrating sustainable design                                                                                     generates electricity used to operate      the system becomes relative to a
     practices into the innovation process.    Today, Parker is placing further                                         accessories such as air conditioning       conventional drive train.
     Parker realizes that there are            emphasis on this aspect of design.                                       before the aircraft has taken flight.
     aspects of its products in use and        With the development of tools and                                        Replacing the APU with a multi-            The results are significant, as
     end life that have impacts to the         systems that identify and quantify                                       functional fuel cell system will enable    RunWise reduces fuel consumption
     environment and recognize there           product impacts in application,                                          emission-free ground operation,            up to 50 percent and lowers a single
     are opportunities associated with         Parker can develop products that                                         drastically improving air quality in       truck’s emissions by up to 48 tons
     creating customer value.                  create value for the customer                                            metropolitan areas where airports are      per year. For perspective, this is
                                               and reduce the impact on the                                             located.                                   equivalent to removing nine mid-
     Parker has been a champion of             environment.                                                                                                        sized cars from the road, or planting
     product design for the environment                                                                                 Parker’s multi-function fuel cell          1,100 trees and letting them grow for
     throughout the company’s history.                                                 Parker Energy Systems            system is anticipated to reduce fuel       ten years. The system also reduces
     Early on, Parker eliminated                                                       Parker has a business unit       consumption and emissions up to            brake wear, helping to minimize
     hexavalent chromium and cadmium                                                   dedicated to innovating and      25 percent, providing a solution to        maintenance and downtime.
     from its industrial fittings. Recently,                                           creating more energy efficient   significantly increase the efficiency
     Parker has largely eliminated                                                                                      and sustainability of the world’s          By reducing fuel consumption and
10                                                                                     systems as well as converting                                                                                        11
     chlorinated solvents from its                                                     conventional systems into        airline fleet.                             emissions, RunWise is contributing to
     manufacturing processes.                                                          renewable energy solutions.                                                 a greener environment.
Life Cycle Assessment for Compact Spiral ™ Hose             CASE STUDY                                CASE STUDY                                                Life Cycle Assessment for LIQUIfit ® Fittings
                                        (Normalized to Max)                                                                                                                                  (Parker Legris vs. Market Standards)

                                               CC                                                                                                                                                             RMD
                                                                               Compact Spiral Hose™                      LIQUIfit ® Fittings
                           CE                                  OD                                                                                                                      HWP                                          ED

                                                          80                   Parker’s Compact Spiral Hose is one       At first glance, Parker LIQUIfit
                                                                               of the most significant developments      fittings look much like any other
                                                       60                      in hydraulic hose technology in           instant fitting on the market. It may
            FD                                                       HT
                                                                               decades. Developed by engineers at        not be immediately apparent how                  WE                                                                  WD
                                                     40                        Parker’s Hose Products Division, the      this particular fitting from Parker
                                                                               Compact Spiral Hose has half the          Legris is setting a new standard for
                                                  20                           bend radius of conventional hoses         sustainable design without sacrificing
                                                                               with one-third less effort, reducing a    performance.
       MD                                                                 PO   customer’s hose needs by as much
                                                                               as half. The outside diameter is nearly   Further inspection would reveal the
                                                                               30 percent smaller, enabling it to fit    body and threads of LIQUIfit fittings       WT                                                                          GW
                                                                               into tight spaces or even allowing        are manufactured from a bio-based
                                                                               a customer to increase a hose size        polymer. This material, a unique
                                                                               for better flow characteristics. It has   bio-based high performance polymer
            WD                                                       TA
                                                                               twice the impulse life of other hoses,    produced entirely from renewable
                                                                               as well as a highly abrasion-resistant    plants, eliminates the use of fossil-
                                                                               cover, greatly extending time between     based resources in manufacturing,                     AA                                                        OD
                                                                               replacements and minimizing               reducing carbon dioxide emissions up
                           FE                                  FWE                                                       to five times in the process.
                                                                               downtime.
                                                                                                                                                                   Parker Legris
                                                TE                                                                                                                                               POC                        AT
      Parker Compact Spiral Hose                                               While it is certainly a revolutionary     This bio-based polymer is perfect
                                                                                                                                                                   Market Standards
                                                                               product from an operational               for water and beverage applications,
      Conventional Hydraulic Hose                                              perspective, the environmental            offering both high mechanical
                                                                               benefits of the Compact Spiral            strength to endure demanding             RMD   Raw Material Depletion
                                                                               Hose are equally impressive.              performance requirements and              ED   Energy Depletion
     CC     Climate Change
                                                                               Advancements in design and                ensure long-term resistance, as          WD    Water Depletion
     OD     Ozone Depletion                                                    construction have contributed to a        well as perfect chemical resistance      GW    Global Warming
      HT    Human Toxicity                                                     hose that utilizes 40 percent less        to compounds such as chlorine,
                                                                                                                                                                   OD   Ozone Depletion
      PO    Photochemical Oxidant Formation                                    material and weighs 25 percent            chloramines, UV, alcohol and others.
                                                                                                                                                                   AT   Air Toxicity
      TA    Terrestrial Acidification                                          less than a conventional spiral
                                                                               hose, offering significant savings in     Parker LIQUIfit fittings set the         POC   Photo Ozone Creation
     FWE    Freshwater Eutrophication
                                                                               shipping and packaging costs. The         standard for quality components           AA   Air Acidification
      TE    Terrestrial Ecotoxicity
                                                                               weight reduction also significantly       in water and beverage delivery           WT    Water Toxicity
      FE    Freshwater Ecotoxicity
                                                                               improves efficiency, which reduces        systems. These low-pressure              WE    Water Eutrophication
     WD     Water Depletion                                                    fuel consumption and emissions.           fittings are available in a variety      HWP   Hazardous Waste Production
     MD     Metal Depletion                                                    These improvements equate to a 90         of shape and size configurations,                                                          101 Smart Products
      FD    Fossil Depletion                                                   percent reduction in carbon footprint     and are ideal for use in a range of                                                        View additional examples of
      CE    Cumulative Energy Demand (fossil)                                  over the life of the hose.                applications including point-of-use                                                        Parker innovations that are
                                                                                                                         water softeners and purification                                                           creating a more sustainable
                                                                               With an incredibly diverse range          systems, water heaters and coolers,                                                        future and making our world a
                                                                               of applications stretching from           industrial water treatment systems                                                         better place to live. “Sustainable
                                                                               agriculture and construction to           and beverage dispensers, offering                                                          Business: 101 smart products
                                                                               injection molding, mining and oil field   premium performance while                                                                  from the global leader in motion
                                                                               service, the long-term environmental      minimizing environmental impact.                                                           and control technologies.” is
                                                                               benefit of the Compact Spiral Hose                                                                                                   available by scanning this tag
                                                                               may be difficult to measure but is                                                                                                   or visiting:
                                                                               impossible to overstate.                                                                                                             www.parker.com/smartproducts



12                                                                                                                                                                                                                                                       13
Environmental                                                                                                                                                                                               CASE STUDY                                CASE STUDY

     Stewardship                                                                                                                                                                                                 Parker Canada Reduces Energy
                                                                                                                                                                                                                 Consumption By 15%
                                                                                                                                                                                                                                                           O-Ring “We Care” Scrap
                                                                                                                                                                                                                                                           Recycling Program

                                                                                                                                                                                                                 To take advantage of energy               The Parker O-Ring Division’s Lebanon,
                                                                                                                                                                                                                 rebates and minimize their impact         Tennessee plant receives over
     Parker respects the needs of the          Future efforts will be to further         Parker’s Energy Index
                                                                                                                                                                                                                 on the environment, Parker Canada         one million tons of raw production
     communities in which employees            evaluate water, packaging and                                                                                     250                                             developed a plan to reduce energy         materials each year, and after finished
     live and work. This is exemplified        electronic waste and to identify other
                                                                                                                                                                                                                 consumption and utility costs.            products for customers are packaged
     in the company’s long standing            opportunities in waste minimization
                                                                                                                                                                                                                                                           and distributed, they are left with a
     tradition of protecting the quality of    and recycling.                                                                                                    200                                             A key opportunity to improve lighting     large quantity of byproducts ranging
     the environment. Parker’s products,
                                                                                                                                                                                                                 conditions was quickly identified by      from metals, cardboard and skids to
     services and manufacturing methods        Energy Management                                                                                                       Environmental Management
                                                                                                                                                                                                                 employees at the facility. Inadequate     liquids, gases and hazardous waste.
     reflect this concern and the belief       Energy use awareness, legislation                                                                                 150
                                                                                                                                                                       Parker is currently involved in
                                                                                                                                                                                                                 lighting was contributing to problems
     that what is good for the environment     and increased costs have all                                                                                            environmental remediation at various
                                                                                                                                                                                                                 beyond rising costs, as employees         To address the issues of rising waste
     is good for Parker. Sound waste           raised the importance of energy                                                                                         manufacturing facilities presently,
                                                                                                                                                                                                                 came forward to voice concerns            disposal costs and the associated
     management and source reduction           reduction initiatives for manufacturing                                                                                 or formerly, operated by Parker and
                                                                                                                                                                 100                                             regarding safety and quality control      impact on the environment, Parker
     practices, recycling and energy           operations at Parker.                                                                                                   has been named as a “potentially
                                                                                                                                                                                                                 due to outdated fixtures and bulbs.       created the Waste Elimination and
     conservation are Parker’s primary                                                                                                                                 responsible party,” along with other
                                                                                                                                                                                                                                                           Cost Awareness Reward Everyone
     sustainability objectives.                Across the enterprise, Parker is using                                                                                  companies, at off-site waste disposal
                                                                                                                                                                 50                                              The first step was to upgrade             (We Care) program.
                                               energy more efficiently and reducing                                                                                    facilities and regional sites.
                                                                                                                                                                                                                 from 400 watt metal halide bulbs
     In meeting that commitment, Parker        direct and indirect emissions of
                                                                                                                                                                                                                 to T8 fluorescent, which provide          The objective of the We Care team,
     has a public policy for environmental     greenhouse gases (GHGs) globally.         04 05 06 07 08 09 10 11                                                 0
                                                                                                                                                                       As of June 30, 2012, Parker had
                                                                                                                                                                                                                 better lighting and utilize energy        a cross-functional High Performance
     management which includes                                                           Parker’s Energy Index = Total Energy Used (MWh equivalent) divided by         a reserve of $11.9 million for
                                                                                         Total Net Sales (millions of dollars).                                                                                  more efficiently. The combination         Team, is to analyze the plant’s waste
     provisions to minimize resource use       Results                                   Carbon Disclosure Project                                                     environmental matters, which are
                                                                                                                                                                                                                 of improved bulbs and a new light         stream and identify opportunities
     as well as impact on the environment      Since	2004,	Parker’s	energy	use,	                                                                                       probable and reasonably estimable.
                                                                                                                                                                 80                                              fixture layout allowed for a reduced      to generate income or alternative
     to the extent reasonable. This            as measured by its energy index                                                                                         This reserve is recorded based
                                                                                                                                                                                                                 number of total fixtures.                 uses for the byproducts that would
     translates into internal procedures       (MWh/Sales),	has	decreased	by	47	                                                                                 70    upon the best estimate of costs to
                                                                                                                                                                                                                                                           otherwise be discarded.
     for sound waste management,               percent while sales have increased                                                                                      be incurred in light of the progress
                                                                                                                                                                                                                 Parker Canada took advantage
     waste minimization efforts and            77	percent	over	this	same	period.		                                                                               60    made in determining the magnitude
                                                                                                                                                                                                                 of energy rebates to adhere to a          Last year, the We Care program
     environmental management systems.                                                                                                                                 of remediation costs, the timing and
                                                                                                                                                                 50                                              two-year payback requirement              generated more than $100,000 in
                                               Parker Energy Policy                                                                                                    extent of remedial actions required
                                                                                                                                                                                                                 in carrying out an overhaul of the        revenue for the division, a combination
     •	   Over	40	percent	of	Parker’s	         New	for	2012,	the	Parker	Energy	                                                                                  40
                                                                                                                                                                       by governmental authorities and
                                                                                                                                                                                                                 lighting conditions, a project which      of value added from scrap revenue
          global	operations	are	ISO	           Policy covers issues related to                                                                                         the amount of Parker’s liability in
                                                                                                                                                                                                                 started with the Parker Grimsby           and the elimination of waste collection
          14001	certified.                     energy reduction. The policy                                                                                      30    proportion to other responsible
                                                                                                                                                                                                                 and Parker Milton locations but will      and handling costs. Of the total
                                               contains protocols for Parker division                                                                                  parties.
                                                                                                                                                                 20                                              be implemented at Parker facilities       byproducts produced at the facility,
     •	   Parker	recycles	over	80	percent	     leadership, energy procurement,
                                                                                                                                                                                                                 across the country. To date, Parker       60 percent were recycled and just
          of the waste generated from          data collection, energy efficiency and                                                                                  Parker’s estimated total liability
                                                                                                                                                                 10                                              Canada has achieved energy                40 percent were sent to the landfill.
          manufacturing operations.            energy/carbon reduction goals.                                                                                          for environmental matters ranges
                                                                                         08 09 10 11 12                                                          0     from a minimum of $11.9 million to
                                                                                                                                                                                                                 reductions of over 1.2 million kilowatt   The program also allows other Parker
                                                                                                                                                                                                                 hours per year, saving over $130,000      divisions to send scrap byproducts to
     •	   Parker’s	energy	reduction	efforts	   The Parker Energy Policy requires                                                                                       a maximum of $71.5 million. The
                                                                                         Bloomberg                                                                                                               annually.                                 the Lebanon facility for consolidation
          have	helped	avoid	over	500,000	      each Parker division to nominate                                                                                        largest range for any one site is
                                                                                                                                                                                                                                                           and shipment to scrap purchasers.
          metric	tons	of	CO2 emissions         an “energy leader” who is then                                                                                    60    approximately $6.1 million. The actual
                                                                                                                                                                                                                 While utility costs were recently one
          from direct and indirect energy      responsible for implementing the                                                                                        costs to be incurred by Parker will
                                                                                                                                                                                                                 of the biggest issues facing Parker       Despite the success of We Care, the
          use.                                 energy/carbon reduction at each                                                                                         be dependent on final determination
                                                                                                                                                                 50                                              Canada, they now look forward to          team is continuously looking for new
                                               of their locations. These duties                                                                                        of contamination and required
                                                                                                                                                                                                                 their monthly bill as it solidifies the   ways to expand and improve the
     •	   Parker	aims	to	minimize	water	       include assisting in or identifying                                                                                     remedial action, negotiations with
                                                                                                                                                                 40                                              results of their efforts to decrease      program by developing a market and
          use in its operations.               reduction opportunities, prioritizing                                                                                   governmental authorities with
                                                                                                                                                                                                                 energy consumption. Through careful       generating revenue from materials
                                               opportunities and communicating                                                                                         respect to cleanup levels, changes in
                                                                                                                                                                                                                 planning and implementation, Parker       that are currently unable to be
     •	   Parker	has	been	able	to	largely	     performance information to division                                                                               30    regulatory requirements, innovations
                                                                                                                                                                                                                 Canada was able to reduce lighting        recycled.
          eliminate highly hazardous           management and employees.                                                                                               in investigatory and remedial
                                                                                                                                                                                                                 costs, improve working conditions
          substances, such as chlorinated                                                                                                                        20
                                                                                                                                                                       technologies, effectiveness of
                                                                                                                                                                                                                 and decrease their energy use.            With the We Care program, the O-Ring
          solvents, cadmium and                                                                                                                                        remedial technologies employed, the
                                                                                                                                                                                                                                                           Division is setting the precedent for
          hexavalent chromium, from its                                                                                                                                ability of other responsible parties to
                                                                                                                                                                 10                                                                                        a recycling program that could be
14        products and processes.                                                                                                                                      pay and any insurance or other third-                                                                                         15
                                                                                                                                                                                                                                                           adopted by other Parker facilities,
                                                                                         09 10 11 12                                                             0
                                                                                                                                                                       party recoveries.
                                                                                                                                                                                                                                                           improving the company’s operations
                                                                                                                                                                                                                                                           and impacting the environment on a
                                                                                                                                                                                                                                                           global level.
Employee Empowerment enables the Win Strategy and creates
     expectations for how employees work together. It is what
     differentiates Parker and creates a competitive advantage by reflecting




                                                                                                                           Parker People
     its unique values, promoting a structured approach to teamwork,
     recognizing the contribution of all employees and holding employees
     accountable for results.

     Values
     Parker’s core values center on a Winning Culture, Passionate People,
     Valued Customers and Engaged Leadership. Deeply rooted in Parker’s        Empowerment                                 Workplace Safety                       All business units worldwide report     lost workdays rate but it is only a
     history, these are the principles that executive management model,        Empowered employees are the                 The safety of employees is a Parker    their accident rate monthly into the    portion (35 percent) of the recordable
     that guide employees’ behavior and define Parker employees.               foundation of Parker and work               priority. Parker works to provide      management scorecard. From 2003         accidents rate. Results to date show
                                                                               to support the Win Strategy by              all employees with a safe and          until 2010, the reporting metric was    a greater than 75 percent reduction
     Inclusive Culture                                                         taking responsibility, accepting            secure workplace. Each of Parker’s     accidents involving lost days of        in lost workdays rate over a ten year
     Diverse perspectives are important, contribute to Parker’s culture        accountability for results and              facilities around the world develops   work normalized to 100 employees        period and a 32 percent reduction in
     and can help Parker develop unique solutions. The similarities and        supporting a culture of respect for         and administers its own safety         per year. Starting in 2010, Parker      recordable accident rate over a
     differences among Parker people are valued and respected.                 the contribution of every person.           and emergency plans to prevent         switched the metric to all recordable   three year period.
                                                                                                                           workplace accidents and injuries.      accidents requiring medical treatment
     High Performance Teams & Leaders                                          In recent years, an Employee                In the event of an accident, Parker    beyond first aid. Parker continues to
     Collaborative decision making and problem solving, through a              Empowerment Council has been                ensures injured employees receive      monitor the accidents with
     structured approach to team work, leverage the power of collective        formed to bring greater clarity             the care they need.
     effort and individual ideas.                                              and definition to what employee
                                                                               empowerment means and to                    Parker introduced an enterprise-
     Accountability                                                            coordinate a range of initiatives           wide workplace safety
     Parker’s employees are accountable for delivering the value and           aimed at increasing the level of            initiative in 2003.
     results stakeholders expect.                                              empowerment among leaders and                                                                Recordable Accident Rate
                                                                               employees.
     Elements of these principles and standards are embedded within
                                                                                                                           Recordable Accidents                             Recordable Accidents with Lost Time
     Parker’s Code of Conduct, Parker’s Ethics Policy and are the
     foundation to the Win Strategy.                                                                                 3.0

     Major global empowerment initiatives underway, or completed, include
                                                                                                                     2.5
     the deployment of High Performance Teams, diversity and inclusion
     training of leaders, the establishment and communication of Parker
     Values and a comprehensive employee empowerment survey.                                                         2.0


                                                                                                                     1.5


                                                                                                                     1.0


                                                                                                                     0.5


                                                                                                                     0.0
                                                                                                                                     2009                          2010                           2011




16                                                                                                                                                                                                                                                 17
Parker Hannifin 2012 Sustainability Report
Parker Hannifin 2012 Sustainability Report
Parker Hannifin 2012 Sustainability Report

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Parker Hannifin 2012 Sustainability Report

  • 1. 2012 Sustainability Report Making a Meaningful and Positive Impact on the World
  • 2. About this Report The information in this report addresses how Parker is making a meaningful and positive impact on the world by applying its core technologies and creating exciting growth potential. All data corresponds to Parker’s fiscal year 2012 (July 1, 2011 through June 30, 2012) unless otherwise noted. The last report published corresponded with Parker’s fiscal year 2011. Parker’s intention is to report on an annual basis. Report Scope The data provided in this document reflects Parker’s global manufacturing operations in which Parker has more than a 50 percent controlling interest or majority ownership. It also includes employees in those operations and the associated headquarters and distribution centers under Parker ownership. The scope does not include Parker suppliers, customers, distributors, contractors or joint ventures in which a minority ownership is held. Contact Us Parker welcomes your comments and questions about this document and its sustainability efforts by e-mail: rtaylor@parker.com Table of Contents About Parker ............................................ 2 Message from the Chairman, CEO and President .................................... 4 Sustainability ............................................ 6 Governance and Compliance..................... 8 Product Stewardship .............................. 10 Environmental Stewardship .................... 14 Parker People ......................................... 16 Social Responsibility ............................... 20 1
  • 3. About Parker A Meaningful and Positive Impact on the World With approximately 60,000 people in 48 countries around the world, Parker can be found on and around everything that moves. Parker is the When you view the world as global leader in motion and control Parker does, through the lens of a technologies, providing precision- broad range of motion and control engineered solutions for a wide technologies, you can see a vast variety of mobile, industrial and number of engineering challenges. aerospace markets. By applying decades of technological For fiscal 2012, Parker had annual expertise, Parker is not only sales of $13 billion. Parker is a developing solutions to these company with a deep rooted belief challenges, but making a meaningful that premier customer service and difference in our lives. engineering spirit will sustain success going forward. Further, Parker The search for more efficient ways realizes that a sustainable company to deliver power from traditional is one that has an ongoing need, energy sources; the development and obligation, to manage natural of wind, solar and a host of other resources efficiently, attract and renewable energy platforms; the retain talented employees, engineer desire to produce and distribute products that will help the world clean water; new drug discovery thrive and support the communities and medical advances; the building in which Parker operates. of infrastructure and transportation to support a developing world; Parker’s employees bring it all the safe cultivation, transportation together, partnering with customers and preservation of food sources; to help solve some of the world’s emerging needs and developments greatest engineering challenges. in defense; and the protection of the environment. These challenges create opportunities that push the bounds of Parker’s capabilities. It’s what drives Parker people forward – seeking new ways to innovate by combining technologies, collaborating, developing systems and partnering with customers. In doing so, Parker creates exciting growth potential and makes significant contributions to the world, for this generation and for generations to come. 2 3
  • 4. Message from the Chairman, CEO and President Financial Highlights The principles of sustainability are deeply rooted in Parker’s 95 Operating Data 2012 year history. These principles are Net sales .................................................................................................................................................. $ 13,145,942 maintained today by our adherence Gross profit .............................................................................................................................................. 3,187,605 to a set of core values that promote Net income attributable to common shareholders .................................................................................... 1,151,823 a winning culture grounded by Net cash provided by operating activities ................................................................................................. 1,530,385 integrity, honesty and respect, and our aspiration to raise the standard Per Share Data of living through responsible, global Diluted earnings ....................................................................................................................................... $ 7.45 stewardship. Sustainability is also Dividends ................................................................................................................................................. 1.54 embedded within our operating Book value ............................................................................................................................................... 32.72 framework, the Win Strategy, which emphasizes premier customer service, operational excellence that reduces our costs and environmental impact, and innovation Examples of our sustainability efforts The Win Strategy in new product development for a in the past year include: Built on long established Parker goals of premier customer service, financial performance and profitable growth, better world. All this is supported the Win Strategy is a disciplined and consistent business strategy that has transformed the company and improved by empowered employees who • Introducing new, innovative • Strengthening environmental operations worldwide since it was initiated in 2001. Designed as an instrument of operational change, the Win Strategy make our organization and the products such as the Parker protection through continued is a powerful document adopted by all Parker locations worldwide. communities in which we operate a RunWise System that reduces waste management, waste better place. fuel consumption up to 50 minimization efforts and Empowered employees represent the foundation of Parker’s strategy and the key to sustained success, as they have percent and lowers a single environmental management remained steadfast in their dedication to the strategy’s implementation. Empowered employees work to execute the Within this report for our fiscal truck’s emissions by up to 48 systems. Win Strategy by taking responsibility, accepting accountability for results and supporting a culture of respect for the year 2012, you will get a complete tons per year, making the contribution of every person. understanding of sustainability at drive train more efficient and • Supporting employee Parker. You will find examples of contributing to a greener volunteerism in their local how Parker products are having a environment. communities. meaningful impact on the global environment and on people as we • Using lifecycle assessment and Every day Parker employees around Parker's Win Strategy direct our technologies to solving material optimization to give our the world, in the 48 countries where the world’s greatest engineering customers a selection of product we operate, are striving to drive our challenges. When we integrate that offers premium performance company forward, partnering with Vision The #1 Motion & Control Company sustainability into our products and while minimizing environmental our customers to help them become systems, we reduce our customers’ impact. more productive and profitable, and Goals #1 Premier Customer Service Financial Performance Profitable Growth environmental impact, improve along the way, have a positive and our competitiveness and create meaningful impact on our world. It is customer value. this drive and passion for excellence S ◆ Quality Products on Time ◆ Suppliers: Strategic Procurement Internal T Acquisitions Globalization in all that we do that will sustain our R ◆ Value Added Services A ◆ Operations: Lean You will also understand some of the company beyond the next 95 years. T ◆ Best Systems - PHconnect ◆ Innovative Products initiatives we have in place for our E ◆ Customers: Strategic Pricing ◆ Systems Solutions G employees that ensure we create an I empowered workplace that drives E ◆ European Initiatives ◆ Strong Distribution S our success. Don Washkewicz, Chairman, Chief Executive Officer and President 4 March 2013 Empowered Employees 5
  • 5. CASE STUDY CASE STUDY Kirklees Excellence in the Parker Racor Super Impactor Sustainability Environment Awards 2012 BEEA Award Parker manufactures products for Stakeholder Engagement motion and control applications. Parker engages a number of The Parker Racor Filter Division Parker Racor Filter Division Europe To be successful, the company stakeholders in the development of Europe took home a total of five was awarded the Grand Prix at needs a supply of raw materials, its sustainability goals and objectives. awards presented at the Kirklees the British Engineering Excellence the ability to attract talented people Contributing stakeholders include: Excellence in the Environment Awards (BEEA), which aim to promote to design, make and sell the employees through a biannual Awards. The event, hosted at the the quality of engineering design product and viable communities global survey; the management Cathedral House in Huddersfield, UK, within the UK. The Parker Racor in which to operate. A shortage team through interviews and polls; recognizes businesses for their green Super Impactor crankcase ventilator, or loss of any of these elements customers through direct feedback and corporate social responsibility a breakthrough in engine design, was would jeopardize the company’s from the marketing and sales credentials. recognized for its ability to reduce ability to sustain a successful and team, as well as selected phone diesel engine emissions. The device prosperous organization. Each of interviews; and supply chain through Parker Racor’s Dewsbury location reduces the production of harmful these aspects of operations have feedback in their compliance with has been a part of the community pollutants. clear, sustainable parameters which the sustainability requirements for over a decade, and management is why sustainability is a key element in Parker’s supply chain portal. recognizes the obligation to have Parker Racor’s project was the result of Parker’s business model. Additionally, Parker analyzes a positive impact on the local of a collaborative partnership with information from sustainability environment. This commitment is Leeds University and has taken a Key Opportunities ratings/shareholder feedback and shared by all employees, and each multifaceted approach to design There are a number of opportunities benchmarks with its industrial peer plays a part in contributing to the that emphasizes sustainability associated with sustainability: group. division’s sustainability initiatives. throughout all stages of the product’s lifecycle. The Super Impactor does • Parker’s technological expertise The current engagement process The Kirklees Excellence in the not feature any rotating parts or helps customers respond to their is informal. The stakeholders that Environment Awards recognize the electrical components, and it does unique business challenges. By have been identified as most significant resources Parker Racor not require a filter, which would need focusing on new products and important to Parker are the customer, has invested in waste reduction to be replaced annually in traditional the sustainability of materials the employee, the supplier, the and education, pollution prevention, designs. It is even made from nylon and resources, Parker minimizes shareholder/investment community, sustainable purchasing and PA66, a recyclable material that can waste while providing high the management team and transportation reduction, as Parker be melted and reused at the end of quality, cost-effective solutions competitors. These stakeholders finished third overall in the Green its life. for customers. The opportunity were identified by evaluating the Business of the Year Award. to differentiate products and requirements of the stakeholder The Super Impactor is compatible rapidly adapt to changing needs against the importance and influence with a range of engines, as its is a key opportunity. in which they impact the company. modular design allows engine manufacturers to adapt the device • A passion for innovation enables Two key areas of focus that have to their manufacturing processes. Parker to have a meaningful been identified in Parker’s stakeholder With over 30 million diesel engines and positive impact on solving engagement efforts have been: manufactured each year, the some of the world’s greatest Super Impactor has the potential to engineering challenges. • Need for additional emphasis on significantly reduce overall engine product stewardship emissions. • Parker employees are continuously originating new • Need to have more visibility ideas to make both the and opportunity to engage in workplace and their communities community involvement more sustainable. These ideas are extremely valuable and help create a culture where employees are empowered to look for better, more efficient ways of doing things. 6 7
  • 6. Whether Parker is solving the world’s a formal follow-up process. The Labor Relations greatest engineering challenges, responsible business or functional Parker has established a labor relations delivering on world class customer leader must present a corrective action program, which is managed by the service or supporting its communities, plan to senior leadership when a Vice President of Global Labor and Parker strives to do what is important business or function receives an audit Employee Relations, and has for the company and its stakeholders. grade signifying that the business or established global policies for human function needs improvement. rights and labor standards. Parker is in Parker is committed to the highest the process of deploying these policies standards of ethical behavior and Parker management has embraced throughout the organization and corporate conduct. Parker’s directors, Sarbanes-Oxley requirements, which providing appropriate education. The officers and employees have a includes quarterly self-assessment policies largely align with standard ILO responsibility to serve stakeholders in and reporting of key financial risks and UN Labor and Human Rights in all aspects of their jobs with honesty, and controls by management, and is accordance with local laws and to the fairness and integrity. Parker is augmented by ‘peer’ testing of controls extent in which they are consistent with Parker’s Board of Directors governed by an 11 member Board of at all Parker reporting locations. Parker’s Code of Conduct. Further, Among Highest Rated for Directors. Ten of the 11 directors are Parker is aligning current labor relations Board Governance Capacity of “independent” based on the applicable In fiscal year 2012, management language in the supply chain to the new America’s Largest Companies independence standards of the New completed peer tests of controls at 218 global standards. York Stock Exchange and Parker’s locations (divisions, sales companies Parker was ranked in the top Independence Standards for Directors. and shared service centers), nine Reporting Violations ten in all three evaluation Parker’s Chairman, CEO and President, corporate departments and four IT Parker has established an Integrity categories in The Weight Don Washkewicz, is the only Parker centers. Line that is open to everyone, inside of American Boards 2012 employee on the Board. or outside the company, to report report, an independent study Integrity and Ethics any concerns about possible illegal, of America’s 500 largest Each director must stand for election Parker believes that a sustainable unethical or improper conduct. The companies conducted by annually. The board has responsibility company is built on a foundation Integrity Line is administered in most James Drury Partners. The for overseeing the business and of good governance that promotes countries, includes a web-based study measures the experience affairs of the company. To meet ethical behavior at all levels. The reporting tool and allows callers the and business acumen of board Parker’s Board, visit www.phstock.com/ company took an important step in option of remaining anonymous. These members. Parker’s Board corporategovernance. its governance efforts in August 2012 numbers are available 24 hours a day, was ranked #1 in the Average by creating an Office of Integrity and seven days a week. Parker’s Enterprise Director Weight category that Audit and Internal Controls Ethics that is separate from Audit and Compliance Office treats Integrity Line evaluates the experience and Parker’s Audit and Compliance Office Compliance operations. The move was calls seriously and follows up on every business acumen of each is responsible for overseeing all internal made not in response to any problem, call received. director on the Board and investigations of suspected ethics but in recognition of the critical role was ranked second in the and compliance-related misconduct, that integrity and ethics play in the Enterprise Compliance Composite Weight category including violations of law or Parker’s success of a sustainable company. The Parker has an established, and that assesses a Board of Code of Conduct and related policies. company recently hired its first Vice continuously evolving, compliance and Directors overall governance The Audit and Compliance Office has President of Integrity and Ethics. ethics infrastructure. Parker’s Enterprise Governance capacity. established processes and procedures Compliance Network consists of the to ensure that all internal investigations Code of Conduct Board of Directors, Senior Parker The final report included are conducted by qualified personnel Parker’s ethics initiatives are built Leadership, Office of Audit and & Compliance evaluations of 4,564 directors who have been trained to conduct around the principles in its Code of Compliance, the Legal Department, sitting on the boards of 466 of investigations lawfully, promptly, Conduct. Parker puts these principles local Compliance Officers and local America’s largest companies, thoroughly, professionally, fairly and into practice through a comprehensive Compliance Administrators. The Vice and places value on current confidentially. training regimen that is proliferated President – Audit and Compliance has and past professional throughout Parker, including annual a solid-line reporting relationship to the achievements. Extra weight The Vice President – Audit and training on the Code. Parker’s Code Chief Financial Officer and a dotted was given to directors with Compliance reports to the Audit of Conduct is an evolving document line reporting relationship to the Audit accomplishments in high Committee of the Board of Directors. that is updated periodically to respond Committee of the Board of Directors. revenue organizations, noting In fiscal year 2012, Internal Audit to changing conditions and to reflect the complexity of corporate completed 186 audits. Audit topics changes in law. Compliance Officers provide overall governance in the largest included anti-bribery, anti-corruption, leadership direction for Parker’s companies. The fundamental anti-trust, information systems security Parker’s Code of Conduct is available compliance program. They create the premise is that director and financial reporting. online at www.parker.com and is provided foundation for, encourage and stimulate business acumen is the most to employees globally in 14 languages a culture of compliance behavior important factor in calibrating To ensure management has addressed and is available to suppliers. throughout Parker. Compliance governance capacity and 8 therefore maintaining identified risks and implemented Administrators are individuals at Parker 9 corrective action, Internal Audit has locations assigned to specific areas of shareholder value for the compliance oversight. most complex businesses in America.
  • 7. CASE STUDY CASE STUDY Palletized Multi-function Fuel Cell RunWise ® In the airline industry, where Although nobody looks forward to a passenger safety and aircraft good night’s sleep being cut short reliability are paramount, changes by refuse trucks rumbling down in aircraft design are implemented the street before sunrise, noise only after careful consideration, pollution is far from the biggest substantial research and intensive challenge facing the fleet of trucks testing. Parker and partner Airbus that transport waste and recycling. are at the forefront of one such Refuse trucks consume roughly breakthrough, developing an 8,600 gallons (32,554 liters) of fuel innovative aircraft system that utilizes each year and emit a significant power generated by a palletized amount of greenhouse gases in the multi-function fuel cell. process. Considering emissions and fuel dependency are two major From an environmental perspective, issues, refuse trucks emerged as the multi-function fuel cell system an ideal place to start developing a provides benefits in several ways. solution. First, despite being fundamentally Product inefficient, it has long been standard Upon braking, Parker’s RunWise practice to utilize an aircraft’s main system works seamlessly with the jet engines during taxiing. The multi- refuse vehicle’s standard friction Stewardship function fuel cell system may provide braking system using pressurized power directly to electric motor-driven hydraulic fluid to decelerate the wheels which move the plane on the vehicle, while simultaneously ground, significantly reducing fuel transforming and storing the vehicle’s consumption and emissions, and kinetic energy in accumulators for eliminating noise generated by the use when the vehicle starts moving Product innovation at Parker is Parker has consistently introduced large engine turbines. again. targeted at solving some of the products across a wide array world’s greatest engineering of business segments that are The multi-function fuel cell system The system is able to capture and challenges and is centered on the more energy efficient, weigh less also replaces the small engine reuse more than 70 percent of the concept of designing products to and save space and energy; with located near the rear of the aircraft energy generated during braking, meet the needs of the customer. significant focus on the reduction of known as the Auxiliary Power Unit which would otherwise be lost as A new dimension to that core hazardous materials in products and (APU). The APU provides power to heat. The more stops a vehicle makes competency is the concept of manufacturing processes. start the main aircraft engines, and during the day, the more efficient integrating sustainable design generates electricity used to operate the system becomes relative to a practices into the innovation process. Today, Parker is placing further accessories such as air conditioning conventional drive train. Parker realizes that there are emphasis on this aspect of design. before the aircraft has taken flight. aspects of its products in use and With the development of tools and Replacing the APU with a multi- The results are significant, as end life that have impacts to the systems that identify and quantify functional fuel cell system will enable RunWise reduces fuel consumption environment and recognize there product impacts in application, emission-free ground operation, up to 50 percent and lowers a single are opportunities associated with Parker can develop products that drastically improving air quality in truck’s emissions by up to 48 tons creating customer value. create value for the customer metropolitan areas where airports are per year. For perspective, this is and reduce the impact on the located. equivalent to removing nine mid- Parker has been a champion of environment. sized cars from the road, or planting product design for the environment Parker’s multi-function fuel cell 1,100 trees and letting them grow for throughout the company’s history. Parker Energy Systems system is anticipated to reduce fuel ten years. The system also reduces Early on, Parker eliminated Parker has a business unit consumption and emissions up to brake wear, helping to minimize hexavalent chromium and cadmium dedicated to innovating and 25 percent, providing a solution to maintenance and downtime. from its industrial fittings. Recently, creating more energy efficient significantly increase the efficiency Parker has largely eliminated and sustainability of the world’s By reducing fuel consumption and 10 systems as well as converting 11 chlorinated solvents from its conventional systems into airline fleet. emissions, RunWise is contributing to manufacturing processes. renewable energy solutions. a greener environment.
  • 8. Life Cycle Assessment for Compact Spiral ™ Hose CASE STUDY CASE STUDY Life Cycle Assessment for LIQUIfit ® Fittings (Normalized to Max) (Parker Legris vs. Market Standards) CC RMD Compact Spiral Hose™ LIQUIfit ® Fittings CE OD HWP ED 80 Parker’s Compact Spiral Hose is one At first glance, Parker LIQUIfit of the most significant developments fittings look much like any other 60 in hydraulic hose technology in instant fitting on the market. It may FD HT decades. Developed by engineers at not be immediately apparent how WE WD 40 Parker’s Hose Products Division, the this particular fitting from Parker Compact Spiral Hose has half the Legris is setting a new standard for 20 bend radius of conventional hoses sustainable design without sacrificing with one-third less effort, reducing a performance. MD PO customer’s hose needs by as much as half. The outside diameter is nearly Further inspection would reveal the 30 percent smaller, enabling it to fit body and threads of LIQUIfit fittings WT GW into tight spaces or even allowing are manufactured from a bio-based a customer to increase a hose size polymer. This material, a unique for better flow characteristics. It has bio-based high performance polymer WD TA twice the impulse life of other hoses, produced entirely from renewable as well as a highly abrasion-resistant plants, eliminates the use of fossil- cover, greatly extending time between based resources in manufacturing, AA OD replacements and minimizing reducing carbon dioxide emissions up FE FWE to five times in the process. downtime. Parker Legris TE POC AT Parker Compact Spiral Hose While it is certainly a revolutionary This bio-based polymer is perfect Market Standards product from an operational for water and beverage applications, Conventional Hydraulic Hose perspective, the environmental offering both high mechanical benefits of the Compact Spiral strength to endure demanding RMD Raw Material Depletion Hose are equally impressive. performance requirements and ED Energy Depletion CC Climate Change Advancements in design and ensure long-term resistance, as WD Water Depletion OD Ozone Depletion construction have contributed to a well as perfect chemical resistance GW Global Warming HT Human Toxicity hose that utilizes 40 percent less to compounds such as chlorine, OD Ozone Depletion PO Photochemical Oxidant Formation material and weighs 25 percent chloramines, UV, alcohol and others. AT Air Toxicity TA Terrestrial Acidification less than a conventional spiral hose, offering significant savings in Parker LIQUIfit fittings set the POC Photo Ozone Creation FWE Freshwater Eutrophication shipping and packaging costs. The standard for quality components AA Air Acidification TE Terrestrial Ecotoxicity weight reduction also significantly in water and beverage delivery WT Water Toxicity FE Freshwater Ecotoxicity improves efficiency, which reduces systems. These low-pressure WE Water Eutrophication WD Water Depletion fuel consumption and emissions. fittings are available in a variety HWP Hazardous Waste Production MD Metal Depletion These improvements equate to a 90 of shape and size configurations, 101 Smart Products FD Fossil Depletion percent reduction in carbon footprint and are ideal for use in a range of View additional examples of CE Cumulative Energy Demand (fossil) over the life of the hose. applications including point-of-use Parker innovations that are water softeners and purification creating a more sustainable With an incredibly diverse range systems, water heaters and coolers, future and making our world a of applications stretching from industrial water treatment systems better place to live. “Sustainable agriculture and construction to and beverage dispensers, offering Business: 101 smart products injection molding, mining and oil field premium performance while from the global leader in motion service, the long-term environmental minimizing environmental impact. and control technologies.” is benefit of the Compact Spiral Hose available by scanning this tag may be difficult to measure but is or visiting: impossible to overstate. www.parker.com/smartproducts 12 13
  • 9. Environmental CASE STUDY CASE STUDY Stewardship Parker Canada Reduces Energy Consumption By 15% O-Ring “We Care” Scrap Recycling Program To take advantage of energy The Parker O-Ring Division’s Lebanon, rebates and minimize their impact Tennessee plant receives over Parker respects the needs of the Future efforts will be to further Parker’s Energy Index on the environment, Parker Canada one million tons of raw production communities in which employees evaluate water, packaging and 250 developed a plan to reduce energy materials each year, and after finished live and work. This is exemplified electronic waste and to identify other consumption and utility costs. products for customers are packaged in the company’s long standing opportunities in waste minimization and distributed, they are left with a tradition of protecting the quality of and recycling. 200 A key opportunity to improve lighting large quantity of byproducts ranging the environment. Parker’s products, conditions was quickly identified by from metals, cardboard and skids to services and manufacturing methods Energy Management Environmental Management employees at the facility. Inadequate liquids, gases and hazardous waste. reflect this concern and the belief Energy use awareness, legislation 150 Parker is currently involved in lighting was contributing to problems that what is good for the environment and increased costs have all environmental remediation at various beyond rising costs, as employees To address the issues of rising waste is good for Parker. Sound waste raised the importance of energy manufacturing facilities presently, came forward to voice concerns disposal costs and the associated management and source reduction reduction initiatives for manufacturing or formerly, operated by Parker and 100 regarding safety and quality control impact on the environment, Parker practices, recycling and energy operations at Parker. has been named as a “potentially due to outdated fixtures and bulbs. created the Waste Elimination and conservation are Parker’s primary responsible party,” along with other Cost Awareness Reward Everyone sustainability objectives. Across the enterprise, Parker is using companies, at off-site waste disposal 50 The first step was to upgrade (We Care) program. energy more efficiently and reducing facilities and regional sites. from 400 watt metal halide bulbs In meeting that commitment, Parker direct and indirect emissions of to T8 fluorescent, which provide The objective of the We Care team, has a public policy for environmental greenhouse gases (GHGs) globally. 04 05 06 07 08 09 10 11 0 As of June 30, 2012, Parker had better lighting and utilize energy a cross-functional High Performance management which includes Parker’s Energy Index = Total Energy Used (MWh equivalent) divided by a reserve of $11.9 million for Total Net Sales (millions of dollars). more efficiently. The combination Team, is to analyze the plant’s waste provisions to minimize resource use Results Carbon Disclosure Project environmental matters, which are of improved bulbs and a new light stream and identify opportunities as well as impact on the environment Since 2004, Parker’s energy use, probable and reasonably estimable. 80 fixture layout allowed for a reduced to generate income or alternative to the extent reasonable. This as measured by its energy index This reserve is recorded based number of total fixtures. uses for the byproducts that would translates into internal procedures (MWh/Sales), has decreased by 47 70 upon the best estimate of costs to otherwise be discarded. for sound waste management, percent while sales have increased be incurred in light of the progress Parker Canada took advantage waste minimization efforts and 77 percent over this same period. 60 made in determining the magnitude of energy rebates to adhere to a Last year, the We Care program environmental management systems. of remediation costs, the timing and 50 two-year payback requirement generated more than $100,000 in Parker Energy Policy extent of remedial actions required in carrying out an overhaul of the revenue for the division, a combination • Over 40 percent of Parker’s New for 2012, the Parker Energy 40 by governmental authorities and lighting conditions, a project which of value added from scrap revenue global operations are ISO Policy covers issues related to the amount of Parker’s liability in started with the Parker Grimsby and the elimination of waste collection 14001 certified. energy reduction. The policy 30 proportion to other responsible and Parker Milton locations but will and handling costs. Of the total contains protocols for Parker division parties. 20 be implemented at Parker facilities byproducts produced at the facility, • Parker recycles over 80 percent leadership, energy procurement, across the country. To date, Parker 60 percent were recycled and just of the waste generated from data collection, energy efficiency and Parker’s estimated total liability 10 Canada has achieved energy 40 percent were sent to the landfill. manufacturing operations. energy/carbon reduction goals. for environmental matters ranges 08 09 10 11 12 0 from a minimum of $11.9 million to reductions of over 1.2 million kilowatt The program also allows other Parker hours per year, saving over $130,000 divisions to send scrap byproducts to • Parker’s energy reduction efforts The Parker Energy Policy requires a maximum of $71.5 million. The Bloomberg annually. the Lebanon facility for consolidation have helped avoid over 500,000 each Parker division to nominate largest range for any one site is and shipment to scrap purchasers. metric tons of CO2 emissions an “energy leader” who is then 60 approximately $6.1 million. The actual While utility costs were recently one from direct and indirect energy responsible for implementing the costs to be incurred by Parker will of the biggest issues facing Parker Despite the success of We Care, the use. energy/carbon reduction at each be dependent on final determination 50 Canada, they now look forward to team is continuously looking for new of their locations. These duties of contamination and required their monthly bill as it solidifies the ways to expand and improve the • Parker aims to minimize water include assisting in or identifying remedial action, negotiations with 40 results of their efforts to decrease program by developing a market and use in its operations. reduction opportunities, prioritizing governmental authorities with energy consumption. Through careful generating revenue from materials opportunities and communicating respect to cleanup levels, changes in planning and implementation, Parker that are currently unable to be • Parker has been able to largely performance information to division 30 regulatory requirements, innovations Canada was able to reduce lighting recycled. eliminate highly hazardous management and employees. in investigatory and remedial costs, improve working conditions substances, such as chlorinated 20 technologies, effectiveness of and decrease their energy use. With the We Care program, the O-Ring solvents, cadmium and remedial technologies employed, the Division is setting the precedent for hexavalent chromium, from its ability of other responsible parties to 10 a recycling program that could be 14 products and processes. pay and any insurance or other third- 15 adopted by other Parker facilities, 09 10 11 12 0 party recoveries. improving the company’s operations and impacting the environment on a global level.
  • 10. Employee Empowerment enables the Win Strategy and creates expectations for how employees work together. It is what differentiates Parker and creates a competitive advantage by reflecting Parker People its unique values, promoting a structured approach to teamwork, recognizing the contribution of all employees and holding employees accountable for results. Values Parker’s core values center on a Winning Culture, Passionate People, Valued Customers and Engaged Leadership. Deeply rooted in Parker’s Empowerment Workplace Safety All business units worldwide report lost workdays rate but it is only a history, these are the principles that executive management model, Empowered employees are the The safety of employees is a Parker their accident rate monthly into the portion (35 percent) of the recordable that guide employees’ behavior and define Parker employees. foundation of Parker and work priority. Parker works to provide management scorecard. From 2003 accidents rate. Results to date show to support the Win Strategy by all employees with a safe and until 2010, the reporting metric was a greater than 75 percent reduction Inclusive Culture taking responsibility, accepting secure workplace. Each of Parker’s accidents involving lost days of in lost workdays rate over a ten year Diverse perspectives are important, contribute to Parker’s culture accountability for results and facilities around the world develops work normalized to 100 employees period and a 32 percent reduction in and can help Parker develop unique solutions. The similarities and supporting a culture of respect for and administers its own safety per year. Starting in 2010, Parker recordable accident rate over a differences among Parker people are valued and respected. the contribution of every person. and emergency plans to prevent switched the metric to all recordable three year period. workplace accidents and injuries. accidents requiring medical treatment High Performance Teams & Leaders In recent years, an Employee In the event of an accident, Parker beyond first aid. Parker continues to Collaborative decision making and problem solving, through a Empowerment Council has been ensures injured employees receive monitor the accidents with structured approach to team work, leverage the power of collective formed to bring greater clarity the care they need. effort and individual ideas. and definition to what employee empowerment means and to Parker introduced an enterprise- Accountability coordinate a range of initiatives wide workplace safety Parker’s employees are accountable for delivering the value and aimed at increasing the level of initiative in 2003. results stakeholders expect. empowerment among leaders and Recordable Accident Rate employees. Elements of these principles and standards are embedded within Recordable Accidents Recordable Accidents with Lost Time Parker’s Code of Conduct, Parker’s Ethics Policy and are the foundation to the Win Strategy. 3.0 Major global empowerment initiatives underway, or completed, include 2.5 the deployment of High Performance Teams, diversity and inclusion training of leaders, the establishment and communication of Parker Values and a comprehensive employee empowerment survey. 2.0 1.5 1.0 0.5 0.0 2009 2010 2011 16 17