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PSYCHOLOGY IN ADVERTISING
& ECONOMICS
PATRICK OBERSTADT
FORWORD
THE STANDARD ECONOMIC MODEL IS THAT
EVERYBODY IS RATIONAL, SELF-INTERESTED,
CALCULATING;
HOWEVER
IT SEEMS THAT HUMANS ARE NOT THE RATIONAL,
OBJECTIVE DECISION MAKERS THEY ONCE WERE
BELIEVED TO BE..
FORWORD
OVERVIEW
KAHNEMAN
CIALDINI
BEHAVIORAL ECONOMICS
DANIEL
KAHNEMAN
NOBELPRIZE WINNER
DANIEL KAHNEMAN
COGNITIVE BIAS / HEURISTICS
ANCHORING
FRAMING
A SYSTEMATIC PATTERN OF DEVIATION
FROM RATIONALITY IN JUDGMENT
COGNITIVE BIAS
SHORTCUTS IN THE BRAIN TO MAKE
DECISIONS EASIER
HEURISTICS
COGNITIVE BIAS
HUMAN TENDENCY TO RELY TOO MUCH ON
THE FIRST PIECE OF INFORMATION OFFERED
ANCHORING
ANCHORING
ANCHORING
ANCHORING
67
50
PEOPLE REACT TO A PARTICULAR CHOICE IN
DIFFERENT WAYS DEPENDING ON HOW IT IS
PRESENTED
FRAMING
FRAMING
600 people are in need of treatment
FRAMING
72%
FRAMING
72%
22%
FRAMING
FRAMING
FRAMING
ROBERT
CIALDINI
PHD PSYCHOLOGY & BEST
SELLING BOOK IN
MARKETING
ROBERT CIALDINI
RECIPROCITY
LIKING
SOCIAL PROOF
AUTHORITY
COMMITMENT
SCARCITY
PEOPLE USE OTHERS AS A GUIDE ON
HOW TO BEHAVE IN A SITUATION
SOCIAL PROOF
SOCIAL PROOF
SOCIAL PROOF
SOCIAL PROOF
SOCIAL PROOF
SOCIAL PROOF
‘The sign that showed the negative social proof,
tripled the amount of thefts’
SOCIAL PROOF
“Only a tiny portion of our readers give”
That's the equivalent of saying giving to us is a deviant behavior
PEOPLE TEND TO OBEY AUTHORITY
FIGURES
AUTHORITY
AUTHORITY
AUTHORITY
AUTHORITY
AUTHORITY
AUTHORITY
ONCE PEOPLE COMMIT, THEY WANT TO
HONOR THAT COMMITMENT
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
THE HARDER TO ACQUIRE, THE MORE
WE DESIRE
SCARCITY
SCARCITY
SCARCITY
SCARCITY
SCARCITY
SCARCITY
BEHAVIORAL
ECONOMICS
BEHAVIORAL ECONOMICS
DECOY EFFECT
NUDGING
CHOICE OVERLOAD
EASE ARGUMENT OF GENERATION
CONSUMERS HAVING A SPECIFIC CHANGE OF
PREFERENCE BECAUSE OF A THIRD OPTION
BEING ADDED
DECOY EFFECT
DECOY EFFECT
DECOY EFFECT
DECOY EFFECT
DECOY EFFECT
DECOY EFFECT
POSITIVE REINFORCEMENT AND INDIRECT
SUGGESTIONS TO TRY TO ACHIEVE NON-
FORCED COMPLIANCE
NUDGING
NUDGING
NUDGING
NUDGING
NUDGING
NUDGING
TOO MUCH CHOICE CAN DEMOTIVATE
AND PARALYZE
CHOICE OVERLOAD
CHOICE OVERLOAD
CHOICE OVERLOAD
CHOICE OVERLOAD
CHOICE OVERLOAD
3% bought jam30% bought jam
CHOICE OVERLOAD
3% bought jam30% bought jam
CHOICE OVERLOAD
3% bought jam30% bought jam
ASKING SOMEONE TO NAME BAD
THINGS ABOUT YOU CAN BE BENEFICIAL
EASE OF ARGUMENT GENERATION
EASE OF ARGUMENT GENERATION
EASE OF ARGUMENT GENERATION
EASE OF ARGUMENT GENERATION
RECAP
Being aware of the psychological biases and heuristics will help you make
use of them.
When thinking of effective strategies and
methods to persuade your audience, keep things as framing, social proof,
overchoice and nudges in mind.
Not only for copy in print, but for also activation campaigns and even
negotiations with clients a combination of these theories can make your
plan more effective
THANK YOU!

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Psychology in advertising