Resume consist of security, customer service and sales experience. Bachelor of Business Management-Marketing, 2014

1. Paul-Charles J. Williams
25711 Frampton Ave
Harbor City, CA 90710
aliaspc2003@yahoo.com
310-710-2664
Summary of Qualifications
11 years of customer service, sales, and marketing experience. Dependable, self-motivated, hard-worker
with the knowledge and ability to:
 Provide an immediate response in customer service and able to handle complaints; maintain
composure in fast-paced environment.
 Process client orders in a timely manner, maintaining a relationship with customers ensuring excellent
service.
 Pay strong attention to detail, forecast sales and negotiate displays and product placement.
 Communicate all promotions to new and existing clients; knowledgeable of product.
 Multi-task various projects and pay attention to detail; passionate and motivated. Make critical
thinking decisions in achieving goals.
Work Experience
Staples Center/Nokia Theatre L.A. Live
Security Officer October 2004 to Present
o Assisted with event production coordination, train and lead staff members, creating assurance
for future events and load-in(s) in order to handle a future situation without distrust.
o Mediated and resolve guest and employee issues; ensuring the safety and security for guest
that attend the venue.
o Take prime directive and responsibility from event management to execute task which is the
communicated to colleagues.
o Ability to handle sensitive information, ensure access list, credentials, and personnel are
approved.
o Present for production meetings, suggest, and anticipate additional staff to ensure safety of
talent, production, and staff.
Coca-Cola Enterprises (Torrance Facility)
Merchandiser/Sales November 2007 to January 2009
o Determine proper product placement and key items to be merchandised or displayed.
o Make product more presentable than the competition to appeal to customers, strategize to
improve sales growth.
o Pay attention to detail, created innovative displays and tie-ins with new product.
o Suggest tactics to improve product appeal to promote sales, supported marketing programs
for new product. (Coke Zero & Vitamin Water)
o Observed demographics and forecast products that would best sell for a store.
Dreyer’s Grand Ice Cream March 2005 to September 2007
o Merchandising, distribute and promote new product to store manager, and influence
store managers for more sales product space. (Seasonal)
Albertson’s Grocery November 2001 to March 2007
o Assist in Building displays, work in a fast paced customer service environment, online clerk
(Albertsons.com) and stock groceries.
Education______________________________________________________________________
Graduated October, 2014 Universityof Phoenix – Bachelor of Science in Business Management with a
focus in Marketing

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