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Talent Retention
                         A North American Perspective
                         October 26th 2009, Melbourne




                                                                                 Breakfast
Abu Dhabi   Beijing   Brisbane   Hong Kong   Johannesburg   London   Melbourne   Moscow   Perth   Shanghai   Sydney   Toronto
Context
• Reward
• Talent Management
• Alignment
Leaner, Fitter, Focused

People                          People
Policies                          &
                               Systems
                  Goals
                Culture and
                  Values
                              People
  People                        &
Incentives                    People
Performance and Values
            INAPPROPRIATE      APPROPRIATE
                VALUES           VALUES


MAKE THE       Former               New
NUMBERS
               Heroes              Heroes


MISS THE                         Potential
NUMBERS      Unemployed
                                  Heroes


                    Source: Dr Linda Duxbury, Carleton University
Values and Performance
           INAPPROPRIATE      APPROPRIATE
               VALUES           VALUES


MAKE THE     Former               New
NUMBERS
             Heroes              Heroes


MISS THE
NUMBERS    Unemployed          Potential
                                Heroes


                   Source: Dr Linda Duxbury, Carleton University
Alignment
• Doing what you say you do
• Walking the talk not just the money!
• Build a strong employment brand
• Focus on keeping who you have
• Features that attract different
  generations
• Their replacements will be hard to find
The Employment Brand

                  Work
  Terms and                                    Employees
                              Incentive
  Conditions                                    select an
                                                employer
                                              because of
                                              their overall
Reward          Brand             Location
                                              satisfaction
                                                with and
                                             perception of
   Vision                     Culture              the
                                             organization
                Development
Social….Commercial Networking
REWARD
Reward

•   Tighter governance around LTIs
•   More stemming from GFC
•   Controlling risk
•   Don’t be distracted
•   Follow your philosophy
•   Focus on business drivers
•   Do what you say you do
Share Price and Price of Metal

                  AL-NYSE vs. LME
                  3-mo Aluminum Price
TALENT MANAGEMENT
Declining Labour Force
•   Aging population
•   Inverted pyramids
•   Earlier retirements
•   Skill intensity
•   Global competition
•   Reverse Immigration
•   Generational drivers
Impact
• Business success will be people dependent
• Appearing on board agendas once again
• Greatest opportunity ever for HR
• Retaining the boomers and attracting their
  succeeding generations
• GFC has changed none of the fundamentals
• Think of employees as consumers of
  employment opportunities
• The employment relationship will become (even
  more!) flexible
Why Retention is Important
                  ORGANIZATION
                                                   Accelerated
                                                    Employee
                               Executive           Development
                                Position
                                                    Improved
                                                     Business
Employee Value




                                Assignment 4
                                                   Performance
                           Assignment 3
                                                     Reduced
                                                      Costs
                                    Assignment 2

                     Assignment 1


                 Career
Managing Velocity
• Career planning replaces succession planning
• Manage to a three year cycle
• HR attention should be devoted to all of an
  assignment not just its start
• Manage flight risk AND turnover
• Culture trumps skills when promotion considered
• Make experiences really count
• Think value not cost
• Do what you say you do
MOBILITY
Development of Global Savvy
                  Strong career
                 planning system
  A well defined     enables
  international   retention of a   Executive
  development    scarce resource    Position
   program will    and creates
raise employer’s       value
   profile and                                Delivery of
 produce higher   Management                internationally
      quality      Assignments         experienced personnel
    candidates                          to the executive suite
                                       causes better informed
 Development                               decision making
 Assignments                            enhancing value and
                                            minimizing risk
The Sweet Spot
 Accelerate
International
 Experience


                      High
       Mobility     Potential
Talent Hierarchy
            World Class
          Competing with major
           employment brands
           Often several offers


            Exceptional
        With Mid-size and Juniors
      Require development in global
          company processes



                 Solid
Attracted by development opportunity; and
    Comprehensive employment brand
Significantly greater development required
Security and Recognition

                             ..but out of sight
Employee expectation is
                            means out of mind
  career progression
                          during career planning




                Which leads to no
                    job at all
Swann Breakfast Oct 2009 2

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Swann Breakfast Oct 2009 2

  • 1. Talent Retention A North American Perspective October 26th 2009, Melbourne Breakfast Abu Dhabi Beijing Brisbane Hong Kong Johannesburg London Melbourne Moscow Perth Shanghai Sydney Toronto
  • 2. Context • Reward • Talent Management • Alignment
  • 3. Leaner, Fitter, Focused People People Policies & Systems Goals Culture and Values People People & Incentives People
  • 4. Performance and Values INAPPROPRIATE APPROPRIATE VALUES VALUES MAKE THE Former New NUMBERS Heroes Heroes MISS THE Potential NUMBERS Unemployed Heroes Source: Dr Linda Duxbury, Carleton University
  • 5. Values and Performance INAPPROPRIATE APPROPRIATE VALUES VALUES MAKE THE Former New NUMBERS Heroes Heroes MISS THE NUMBERS Unemployed Potential Heroes Source: Dr Linda Duxbury, Carleton University
  • 6. Alignment • Doing what you say you do • Walking the talk not just the money! • Build a strong employment brand • Focus on keeping who you have • Features that attract different generations • Their replacements will be hard to find
  • 7. The Employment Brand Work Terms and Employees Incentive Conditions select an employer because of their overall Reward Brand Location satisfaction with and perception of Vision Culture the organization Development
  • 10. Reward • Tighter governance around LTIs • More stemming from GFC • Controlling risk • Don’t be distracted • Follow your philosophy • Focus on business drivers • Do what you say you do
  • 11. Share Price and Price of Metal AL-NYSE vs. LME 3-mo Aluminum Price
  • 13. Declining Labour Force • Aging population • Inverted pyramids • Earlier retirements • Skill intensity • Global competition • Reverse Immigration • Generational drivers
  • 14. Impact • Business success will be people dependent • Appearing on board agendas once again • Greatest opportunity ever for HR • Retaining the boomers and attracting their succeeding generations • GFC has changed none of the fundamentals • Think of employees as consumers of employment opportunities • The employment relationship will become (even more!) flexible
  • 15. Why Retention is Important ORGANIZATION Accelerated Employee Executive Development Position Improved Business Employee Value Assignment 4 Performance Assignment 3 Reduced Costs Assignment 2 Assignment 1 Career
  • 16. Managing Velocity • Career planning replaces succession planning • Manage to a three year cycle • HR attention should be devoted to all of an assignment not just its start • Manage flight risk AND turnover • Culture trumps skills when promotion considered • Make experiences really count • Think value not cost • Do what you say you do
  • 18. Development of Global Savvy Strong career planning system A well defined enables international retention of a Executive development scarce resource Position program will and creates raise employer’s value profile and Delivery of produce higher Management internationally quality Assignments experienced personnel candidates to the executive suite causes better informed Development decision making Assignments enhancing value and minimizing risk
  • 19. The Sweet Spot Accelerate International Experience High Mobility Potential
  • 20. Talent Hierarchy World Class Competing with major employment brands Often several offers Exceptional With Mid-size and Juniors Require development in global company processes Solid Attracted by development opportunity; and Comprehensive employment brand Significantly greater development required
  • 21. Security and Recognition ..but out of sight Employee expectation is means out of mind career progression during career planning Which leads to no job at all