Paul Koons

Orlando, FL United States

Senior Project / Program Manager | ITSM Consultant | Trainer

Technology / Software / Internet

It’s widely known that change is a constant in everything that we do. Yet social and organizational attitudes toward change are always the single biggest reason that projects lag behind, processes become outdated, and so on. It's been said that up to 70% of projects fail because of this. "Making Change Manageable ®" is my unique approach to moving the project forward while empowering team members to expect and accept change as a normal part of the business day. I do this by "balancing the intangible with the systematic ®", a way of combining innovation with the implementation of many continual small improvements. I also promote education and training as one of the best ways to ...