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Salary Showdowns: Arming
                   Front-Line Managers for Salary
                   Negotiations




Stacey Carroll, SPHR, CCP
Director of Professional Services & Education
PayScale, Inc.
PayScale is a market leader in global online compensation data.
                       With the world's largest database of individual employee
                       compensation profiles, PayScale provides an immediate and
                       precise snapshot of the job market.

7,000 Positions.       Our patent-pending, real-time profiling system indexes custom
                       employee attributes (such as industry-specific certifications) and
50 Major Industries.
                       specific job titles for every industry.
11 Countries.
                       Our secure, on-demand business solutions, PayScale MarketRate
                       and PayScale Insight, provide employers with accurate, reliable
                       compensation detail never before available.
Agenda

 Why this challenge exists
 Balancing Power in
    Negotiations
   Comp Strategy &
    Philosophy
   Position Pricing vs.
    People Pricing
   Creative Approaches
   Q&A
Why the challenge exists


              The applicant has more
               negotiating power than
               the manager
              They really do pay more
               down the street
              People Pricing vs.
               Position Pricing
              Managers who lack
               confidence or skill when
               negotiating
Balancing Power in Negotiations

 Manager’s perception is that the negotiating power
  rests with the applicant because:
     Managers feel the pain of being understaffed
     Applicants bring hope for a better tomorrow
     Recruiting takes time and energy (ROI)


 Balancing Power in Negotiations
   Transparency with information is important

   ROI has to account for the challenges of internal alignment

   Equipping managers with negotiation skills
Comp Strategy & Philosophy

 They really do pay more down the street
   Your salary range is not based on lack of information
   The market changes based on compensation influencers
   Every company has a different strategy regarding
    compensation


 How to Empower Managers
   Educate them about your compensation philosophy and
    strategy
   Teach them how to sell the organization
   Connect applicants with current employees doing the job at
    your organization.
Position Pricing vs. People Pricing

 Value the job vs. value the person
    Organization put a value on the position; applicants see their value in
     the position.
    Many applicants are looking for work at good organizations
    It’s hard for managers to turn away the possibility of something
     better


 How to equip Managers to deal with these challenges
    Empower them with information (what is that worth)?
    Have Managers develop a new job description with the business
     impact identified.
    Teach managers to sell the opportunity that exists at the
     organization.
What’s an MBA worth?

 It depends . . . . . 10% vs. 3%
Negotiation Skills

 Timing of conversations
 Confidence
 Empathy/Likability
 Ownership for decision
Creative Solutions


         1.   Reduced FTE
         2.   Flexibility
         3.   More perks
         4.   Two-part offers
         5.   What motivates the
              applicant?
PayScale Delivers Where Other Compensation Providers Fall Short
PayScale operates the largest online salary database in the world. We allow organizations to price their jobs according to
their industry, location, and the employee skill sets which make their workforce unique. PayScale goes beyond supplying
the accurate data you need - we also give you the tools to efficiently manage your compensation projects, and the
knowledge to stay up-to-date.
Visit our blog: http://blogs.payscale.com/compensation/
Join our Group on LinkedIN: Compensation Today: HR Best Practices



Stacey Carroll, M.B.A, SPHR, CCP
Director of Professional Services & Education
PayScale, Inc.
Connect with me on LinkedIN: http://www.linkedin.com/in/hrstacey

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Salary Showdowns: Arming Frontline Managers for Negotiation

  • 1. Salary Showdowns: Arming Front-Line Managers for Salary Negotiations Stacey Carroll, SPHR, CCP Director of Professional Services & Education PayScale, Inc.
  • 2. PayScale is a market leader in global online compensation data. With the world's largest database of individual employee compensation profiles, PayScale provides an immediate and precise snapshot of the job market. 7,000 Positions. Our patent-pending, real-time profiling system indexes custom employee attributes (such as industry-specific certifications) and 50 Major Industries. specific job titles for every industry. 11 Countries. Our secure, on-demand business solutions, PayScale MarketRate and PayScale Insight, provide employers with accurate, reliable compensation detail never before available.
  • 3. Agenda  Why this challenge exists  Balancing Power in Negotiations  Comp Strategy & Philosophy  Position Pricing vs. People Pricing  Creative Approaches  Q&A
  • 4. Why the challenge exists  The applicant has more negotiating power than the manager  They really do pay more down the street  People Pricing vs. Position Pricing  Managers who lack confidence or skill when negotiating
  • 5. Balancing Power in Negotiations  Manager’s perception is that the negotiating power rests with the applicant because:  Managers feel the pain of being understaffed  Applicants bring hope for a better tomorrow  Recruiting takes time and energy (ROI)  Balancing Power in Negotiations  Transparency with information is important  ROI has to account for the challenges of internal alignment  Equipping managers with negotiation skills
  • 6. Comp Strategy & Philosophy  They really do pay more down the street  Your salary range is not based on lack of information  The market changes based on compensation influencers  Every company has a different strategy regarding compensation  How to Empower Managers  Educate them about your compensation philosophy and strategy  Teach them how to sell the organization  Connect applicants with current employees doing the job at your organization.
  • 7. Position Pricing vs. People Pricing  Value the job vs. value the person  Organization put a value on the position; applicants see their value in the position.  Many applicants are looking for work at good organizations  It’s hard for managers to turn away the possibility of something better  How to equip Managers to deal with these challenges  Empower them with information (what is that worth)?  Have Managers develop a new job description with the business impact identified.  Teach managers to sell the opportunity that exists at the organization.
  • 8. What’s an MBA worth?  It depends . . . . . 10% vs. 3%
  • 9. Negotiation Skills  Timing of conversations  Confidence  Empathy/Likability  Ownership for decision
  • 10. Creative Solutions 1. Reduced FTE 2. Flexibility 3. More perks 4. Two-part offers 5. What motivates the applicant?
  • 11. PayScale Delivers Where Other Compensation Providers Fall Short PayScale operates the largest online salary database in the world. We allow organizations to price their jobs according to their industry, location, and the employee skill sets which make their workforce unique. PayScale goes beyond supplying the accurate data you need - we also give you the tools to efficiently manage your compensation projects, and the knowledge to stay up-to-date. Visit our blog: http://blogs.payscale.com/compensation/ Join our Group on LinkedIN: Compensation Today: HR Best Practices Stacey Carroll, M.B.A, SPHR, CCP Director of Professional Services & Education PayScale, Inc. Connect with me on LinkedIN: http://www.linkedin.com/in/hrstacey