1. Peter Harper
45 Swanston Muir, Edinburgh, Mid Lothian, EH10 7HT
Mobile: 07977 436217 Home: 0131 538 2497
E-mail: pcharper@live.co.uk
An MBA qualified executive with an extensive range of operational and change management experience, a
pro-active and adaptable management style, excellent communications skills and commercially astute with
extensive experience in the leadership of multi-skilled teams in both the public and private sector. Able to
deliver effective organisational change and operational performance improvement.
Key Skills:
Leadership: selecting, developing and motivating individuals, successfully developing multi-skilled professional
teams with strategic clarity of purpose and a focus on performance delivery. Accountable for leadership of a regional
team (approx 1000 people). Completed, Whitehall & Industry Group (WIG) and Company leadership programmes.
Strategic Planning: contributing to the development and cascading of organisational strategy within complex and
diverse environments. Critical analysis and mapping of strategic objectives and their development into structured
deliverable project plans and work stream activity.
Organisational Change: leading, managing and delivering organisational change using structured methodologies
such as PRINCE2 and MSP. Leading the successful delivery of productivity development initiatives, using
Lean - Six Sigma principles to develop an organisational “benefit” culture & focus.
Business Delivery: delivering pragmatic, effective operational business management, within a multi-site, multi-
business environment, capitalising on many years, diverse industrial and manufacturing experience. Ensuring all
business operations meet and retain legal, statutory and strategic compliance requirements, in addition to operational
performance KPI’s.
Stakeholder Management: engaging extensively with both internal and external stakeholders; internally from board
and executive level, through to trade unions and factory employees, externally with a range of disability focus groups,
customers, suppliers, politicians and political groups. I was nominated as company media spokesperson and key
parliamentary contact for Remploy in Scotland.
Learndirect Ltd ~ Position: Head of Operations - Scotland. March 2012 to Present
P&L accountability for all learndirect delivery through our supply chain partner operations. Employability Programmes:
JCPSC, MWA, CWP, and Vocational Training & Modern Apprenticeships across a wide range of business sectors,
throughout Scotland.
Responsibility & Achievements:
• Direction, Leadership & General Management for Scottish Sales Team, Administration function and all Supply
Chain Operations
• Development & Introduction of robust supply chain management practice, in line with the Merlin standard and
to support development of delivery quality and performance
• Leading various change management & productivity activities supporting company strategy, objectives & KPI’s
• Facilitate & supporting the operations team with the delivery of multiple DWP Prime Contracts and SDS funded
Modern Apprenticeship contract
• Manage operational and change activity to develop Ofsed, Merlin, Matrix & DWP accreditations and standards
• Delivering performance management to a range of KIP’s across a number of operating functions and contracts
Learndirect Ltd ~ Position: Regional Director – Scotland. May 17th 2010 to March 2012
P&L accountability for learndirect, delivering Vocational Training and Modern Apprenticeships across a wide range of
business sectors and qualifications, throughout Scotland. Integrated provision of Training and Employability
programmes
Responsibility & Achievements:
• Direction, Leadership & General Management of all aspects of the business operation, including P&L
accountability for all operations within Scotland.
• Responsible for management and delivery of £2m SDS funded Modern Apprenticeship contract and multiple
DWP prime contract Programmes, including responsibility for direct management of Supply Chain Operations
for a range of programmes.
• Business Development of both commercial and government funder funded programmes, including the
introduction of new Qualifications, Products and Services.
• Delivering performance management to a range of KIP’s across a number of operating functions and contracts.
Peter Harper – CV (Confidential) Page 1 of 3

2. Programme of the Year Award ~ 2009
Remploy Ltd ~ Position: General Manager - Group Operations July 2004 to October
2009
Accountable for the delivery of a corporate programme of operational support activity to 85 manufacturing sites and 25
high street branches; to drive best practice working and employee engagement, throughout the company and to be
accountable for ensuring legal, statutory and strategic compliance relating to:
• Health & Safety • Environmental Management • Business Project Management
• Group Logistics Support • Catering and Facilities Management • Equality & Diversity
• Continuous Improvement: T.O.C / Lean Tools / Six-Sigma • Property Management Services
Responsibility & Achievements:
• Ensured appropriate accountabilities, regular monitoring and review of objectives, responsibilities and
activities, through establishing regular quarterly reviews for each organisational function.
• Reviewed strategy, priorities and objectives, liaising with directors and business general managers.
• Accountable for achieving departmental operating budgets (£3M) and Capital expenditure of (£5M).
• Delivered 7 years, year-on-year Health & Safety Improvement.
• Created & developed a “Property Services” function to provide professional management and control of the
Remploy property portfolio.
• Managed team of 4 Project Managers, allocated to various business improvement / change projects.
• Managed 6, Six Sigma / Continuous Improvement facilitators allocated to a range of business improvement
and efficiency initiatives. (5Ss, 7Wastes, Process Mapping, Kanban, Kaizen, TPM, TOC, Lean, Six Sigma, etc )
Additional Parallel Role: Programme Manager. March 2007 to March
2009
Responsible for the operational delivery of the “Remploy Modernisation” programme to close 29 Remploy factory sites,
with the redeployment of 2000 disabled people and £200m cost savings, over plan period. Delivered, meeting all
targets for delivery, performance and budget.
Responsibility & Achievements:
• Awarded the APM Programme of the Year Award 2009
• Led a team of 15 project managers in the successful delivery of all programme related projects.
• Responsible for providing support to 15 business change managers for the successful implementation of phase
two of the modernisation programme: To transfer and embed selected business contacts, equipment and
operations from closing sites to retained sites ( .c. £30m income ).
• Directed external consultancy support to establish an active corporate PMO. Including staffing, training and
implementation of a programme & project management methodology and principals (PRINCE2 and MSP ).
• Established and developed a Remploy “project management community” of approx, 130 people.
• Directly responsible for the implementation of changes to close Community Enterprise business operation,
without any adverse impact on Remploy.
• Political networking and stakeholder engagement, within Scotland, with Scottish MP’s and MSP’s.
Company media spokesperson, for Remploy in Scotland.
Remploy Ltd ~ Position: General Manager: Sub-Contract Manufacturing Services
October 2003 to April 2006
General Management accountability for the Contract Services 9 factories, involved in sub-contract manufacturing and
the Community Enterprise 4 Factories, Exploring new ways of working and how a Remploy factory sites could best
operate, within the local community & other organisations to enhance employment opportunities for disabled people.
Full P&L Accountability for all sites, responsible for sales, marketing, general management and all operational matters.
Responsibility & Achievements:
• Responsible for delivery of a range of local projects to deliver alternative business solutions into the local
Remploy sites and the creation of the Remploy Fork Lift Truck, training business.
Remploy Ltd ~ Position: Regional Manager – (Scotland & North England). December 1998 to October 2003
Appointed as Regional Manager for Scotland & The North of England (Site Business Operations) with full P&L
accountability for 12 manufacturing sites in addition to operational support responsibility for a further 10 sites.
Accountability for all regional activity, sales, marketing, PR, general management and all operational matters.
Responsibility & Achievements:
• Responsible for the development and delivery of a regional business strategy.
• Developed the first Remploy Call Centre business activity and Remploy CCTV Business Operation.
Peter Harper – CV (Confidential) Page 2 of 3

3. Remploy Ltd ~ Position: Project Manager. January 1997 to December 1998
Project planning and implementation delivery of the Remploy ERP / MRPII business system ( BaaN ) into 25 locations.
Responsibility & Achievements:
Responsibility & Achievements:
• Process mapped & configuration of BaaN ERP system and business operations. Developed and Delivered
education & training roll-out to all business / sites staff.
• Developed and implemented EDI systems, automated scheduling systems, MPS & MRP principles for the
Automotive Business Group.
• Implemented BaaN into 25 manufacturing sites without major issues or business continuity problems
Remploy Ltd ~ Position: Factory Manager. February 1994 to December
1996
Accountable for Site P&L, and all aspects of Factory Operations: Production & Materials management, Technical issue
resolution, and General management of site, including HR and IR, within highly unionised environment of .c.80
disabled people. Responsible for delivery of numerous sub-contract manufacture new product introduction projects.
Responsibility & Achievements:
• Planned and managed the successfully delivered the Edinburgh factory refurbishment project.
• Delivered “Change of Trade” Transfer of business from simple contract packing to Electronics, PCB
Manufacture, Sub-assembly & product manufacturing.
• Secured new business within new market sector and established new customer base for the site.
• Liaised with local Job Centres on recruitment and the development & progression of disabled people.
November 1992 to June 1993 Discus Satellites Ltd. Operations Manager
Accountable for all aspects of factory operations and delivery of a change programme to stabilise, and then increase
production efficiency for: TV satellite systems & Installation, Electronic score boards & Game timing equipment
Achieved: Stock reductions of 50% & Productivity increase of 30%.
June 1992 to November 1992 Technology Project Services. C.A.D. Manager
Responsible to establish and maintain C.A.D. Bureau operations, developing new business with AutoCAD Sales &
Support, Consultancy & Training.
Achieved: Increased sales through developing new business accounts and training packages.
December 1991 to June 1992 Holden & Fisher Ltd Production Manager
Responsible for manufacturing & production aspects of high quality Toroidal Transformers and the implementation of a
production control software package. Achieved: Stock reductions of 15% & Productivity increase of 20%.
May 1991 to December 1991 Honeywell Control Systems Ltd. Interim Project Manager
Responsible for project delivery to transfer manufacturing operations from Switzerland to Scotland.
Achieved: Delivered operational production facilities, with no unplanned business disruption.
June 1990 to May 1991 G.P.T. (Contracts Division) Ltd. Interim Programme Manager
Responsible for establishing and commissioning manufacturing facilities for the manufacture of 1000 PC’s per Day.
Achieved: Sustained required delivery & quality rates, minimised downtime.
May 1987 to June 1990 LASA Industries (UK) Ltd Operations Manager
Working in San Jose, California, Reporting directly to the V.P. of Operations (U.S.) and the General Manager (U.K.)
Responsible for setting-up manufacturing operations in both the UK & US for production of direct laser deposition,
semi-conductor capital equipment.
Achieved: Supported funding negotiations and delivered operational UK manufacturing site.
March 1980 to May 1987 Ferranti International Plc. Manufacturing Manager
Responsible for delivery of all operational & manufacturing aspects of two large programmes of work. Transfer of
knowledge & creation of production facilities for manufacture of Tornado Nose Radar (Strike attack variant) and
microwave communications equipment (BT Digital trunk network)
Achieved: Successful delivery of both programmes on time and budget.
March 1978 to March 1980 Forth-Technical Services Ltd. Production Manager
Peter Harper – CV (Confidential) Page 3 of 3

4. Achieved: Successful set-up and operation of production control & drawing office, for design and manufacture of
aluminium & stainless steel fabrications
August 1973 to March 1978 Parsons Peebles Ltd. Engineering Apprenticeship
(Technician / Fitter.) & (Trainee Draughtsman)
Achieved: Apprentice of the Year & Student of the Year.
Further Education:
Open University M.B.A. ( 1997 )
Scotec III / ONC Mechanical and Production Engineering ( 1980 )
OGC: MSP Managing Successful Programmes
PRINCE2 Projects in Controlled Environments
IOSH: Managing Safety
Environmental Management Systems
NEBOSH: Environmental Awareness at Work
CITI: Making Programmes Work / Making Projects Work
Project Master Classes: Risk Management, Stakeholder Management, Project Initiation,
Planning & Monitoring
Implementing Integrated Management Systems: ISO 9000, ISO14000, ISO18000 and ISO27000.
Lean ~ Six Sigma Black Belt
National Certificate in “Workplace Mediation”
Ashridge Consultancy: Trained Facilitator in “Theory of Constraints” (T.O.C.)
The Pacific Institute: “Investors in Excellence”
Interests:
• Hill Walking • Technology • Motorcycles • Motor Sport • Photography
Peter Harper – CV (Confidential) Page 4 of 3