Peter Louis

p2people.co.uk strategy business strategy outsourcing offshoring business change business transformation case study agile enterprise business intelligence crm tesco data warehouse innovation knowledge transfer cluster development high-tech industry offshore it outsourcing global delivery industry analysis offshore ito it offshoring ito ito offshoring global sourcing jack cohen ian maclaurin terry leahy pile it high dunnhumby crm champion process improvement waiting list process bedford hospital knowledge management process mapping change process modelling hospital nhs inpatient waiting list improving processes sustainable growth continous innovation recommendations strategic analysis renew competive advantage growth prospects prospects for growth competitive advantage channel occupation brand extension strategic challenges walt disney content is king context is queen business clusters in england cambridge network knowledge-based industries uk clusters economic clustering economic clusters human resources prisoner's dilemma nash equilibrium gametheory prisoners dilemma game theory cooperation last-round strategy ncr software industry contract behaviour non-zero-sum game contract compliance data mining every little helps customer centric data warehousing customer relationship management hr multi-process hr bpo hr outsourcing strategy competitor analysis competitive analysis hr outsourcing drivers hro hr outsourcing hr outsourcing competitor landscape hr bpo hr market analysis multi-process hro oxford cluster cambridge cluster learning regions knowledge driven economy cluster benefits high-tech development clusters cluster economic development knowledge-based development cluster support closed loop marketing increase public sector value fraud detection business objects xi etl bi operational strategy security improvement bi drivers business objects knowledge-based cluster high-technology firm high-tech firm event diary knowledge-based industry knowledge-based high technology cluster cluster business networks high tech cluster linked event diary knowledge-based firm high technology high-tech high-technology industry axon sap infosys technologies infosys