1. Peter N. Minetree
5805 Post Corners Trail, Apt. L
Centreville, VA 20120
(703) 282-2725
peterminetree@aol.com
EXPERIENCE SUMMARY
Over twenty nine years of experience as Senior Data Security Specialist / Administrator, Identity and
Access Management (IAM) Application/Infrastructure Systems Administrator, Business Analyst,
Software Tester, Application Support Specialist, Data Quality & Integrity, Data Audit, Systems
Consultant, Configuration Management, Graphics Designer and Technical Writer.
EMPLOYMENT HISTORY
FANNIE MAE, Washington, D.C. 1997- 2016
Senior Data Security Specialist / Systems Administrator: As the senior team member of the Internal
Technology Registration (ITR) Group, was responsible for the manual and automated provisioning and
de-provisioning of Fannie Mae application & infrastructure user access. This included having a working
knowledge of platform provisioning (groups/roles/accounts/permissions), understanding of platform or
application meta-data, clean-up of data on applications and platforms, creating documentation for
processes and procedures, termination and re-enabling user profiles and application access, and acting as
liaison for users and support groups. Accurately established and removed individual and system accounts’
applications, systems, and resources, as needed, identified access risks and violations, and responded to
critical situations that endangered Fannie Mae’s information assets.
Provided troubleshooting of complex systems and application problems / issues. Platforms of the many
applications included Oracle Identity and Access Governance (IAG), Oracle Identity Management (OIM
Sailpoint), IBM mainframe, AS/400, CA-7, LDAP, Oracle, Sybase, UNIX, Wintel, and Windows (Active
Directory). Analysis on the IBM mainframe was at the application and dataset level for systems running
under TSO and IDMS. Analysis on the Oracle platform was at the database and role level. Thirteen years
of experience with ACF2 and IDMS. Troubleshot mainframe errors related to user access.
Performed recurring system administration tasks and served as support technician for Microsoft ForeFront
Identity Manager (FIM) and OneLogin to assure system stability, reliable business processes and a
positive end user experience. Designed and implemented new business solutions using FIM / MIM that
automates administration of user access to business systems and applications. Processed platform and
application access requests in Services Online (SOL) that fell within the Service Level Agreement (SLA)
timeframes. Specifically, ITR provisions access for applications using Sybase, Oracle, AD, Tandem,
Lotus Notes dB, and IBM Mainframe (AS400, ACF2, and IDMS) tools, and provides direct provisioning
for several applications including PeopleSoft and STAMPS. Managed RSA remote token access for
internal users. Provided 24x7 troubleshooting which includes acting as primary contact person for a week
at a time, carrying a pager, and responding to all inquiries 24x7. Performed UAT, system and regression
testing for application releases. Adhered to Fannie Mae’s Access Management Standards when adding or
removing access.
2. Business Analyst: Over twenty nine years of experience supporting business solutions software and
analyzing operations with emphasis on my analytical ability and prioritization skills to achieve the goals
of the company. Identified and reconciled errors in client data to ensure accurate business requirements.
Possess strong prioritization skills and analyzing data from a variety of sources in order to provide
business insights and to achieve the company's goals.
Found creative ways to solve problems, develop better ways to do things (new processes), and answered
business impactful questions. Evaluated risks related to requirements implementation, process testing,
project communications, and training.
Acted as liaise between business and technical personnel to ensure a mutual understanding of processes
and applications. Provided input into developing and modifying systems to meet client needs and
developed business specifications to support those modifications.
As part of the MORNETPlus Business Management Group, performed acceptance testing and
analysis on Microsoft Access databases in producing CTS Reports. Responsibilities included assessment
of database performance runtime parameters, impact on Production Server, NT stations, interfacing
with MS Access and MS Excel, and standards implementation. Identified and prioritized problems/issues
associated with each MORNETPlus reporting database.
Performed CTS Reporting and PC maintenance, MORNETPlus Reporting database maintenance,
produced Desktop Originator/Desktop Underwriter Production Reports, trending and ad hoc reports,
maintained Desktop Originator and Desktop Underwriter Production Reports documentation, performed
reporting problem analysis and database migrations.
Performed Root Cause Analysis of MORNETPlus REMEDY Trouble Ticket Reports and assessed related
problem/symptom descriptions, potential business impacts, severity, etc...
Generated the CSS Daily Snapshot for Desktop Underwriter and Desktop Originator which is comprised
of several charts that are generated by compiling data from several sources, including the Call Tracking
Ticket Count for 31 Days Report, Performance Times, Annex Stats for M+ Dial-ups,
MORNETPlus/MORNET Hotline Daily Statistics, Hotline System Summary, MORNETPlus Daily
Operations Report and the DU Lenders Activity Report.
Interacted with MORNETPlus customers in resolving issues/problems/potential problems and followed
through to problem resolution. Monitored Autosys Daily Production Extracts and Loads and implemented
modifications, as needed.
Independent Contractor 1993 - 1997
Software Testing/Graphics Design/Technical Writing/Systems Analyst/Data Analyst/LAN
Assistant: Performed various duties in assigned roles at National Association of Securities Dealers
(NASD), Computer Sciences Corporation (CSC) MCImetro, Resource Consultants, Inc. BDM, SAIC,
British Standards Institute, Atlantic Coast Airlines, MFS Telecom, America Online (AOL), and others.
Implemented the software testing, technical writing, and graphics skills necessary for revising/updating
user and system administration manuals for BT Office Products International, located in Springdale,
Maryland. These manuals were intended for use with BT's sophisticated Order Management System. This
effort included software testing implementation of screen captures through the use of Hijack conversion
software and programmer consultations.
3. Performed as technical writer in gathering data and revising/updating the design specification for the
National Association of Securities Dealers (NASD) Market Data Server (MDS) repository which is used
for all market information including stock quotes, trades, order issue summary, index values and
summary, market summary, statistics, and dividend data for the Nasdaq Stock Market in Rockville, MD.
Worked as a Fast Install Graphics team member at Computer Sciences Corporation in Falls Church,
Virginia, in the development and design of high-level graphical representations. These graphics sets
outline the various processes and procedures necessary for successful implementation of configuration
management, quality assurance, and other plans into various programs. The graphics included detailed
representations of the various tools, equipment, policies, and personnel necessary for task completion.
Worked as a consultant for MCI METRO, INC.; performed computer hardware/software troubleshooting
support functions, resulting in quick and efficient problem resolution. Created, updated and maintained
professional-looking graphics presentations and documentation, and provided general support for the
director and managers of the MCI metro Local Services Capabilities Development Department and all
other management personnel within the department.
Coordinated all input and prepared the Weekly Status Report in an organized, timely, and efficient
manner for MCImetro’s Local Services Department. Created/maintained accurate and effective color
graphics for MCImetro's Conversion Status Report. Coordinated internal problems with the Help Desk.
Supervised and coordinated major documentation creation/production/distribution, resulting in timely
dissemination of critical information.
Software Solutions, Inc. Alexandria, VA 1989 - 1993
Directed the presentation of Computer-Assisted Software Engineering (CASE) products for a major
agency on various re-engineering projects. Provided effective support for the Veteran Benefits
Administration's (VBA) Modernization Program. Maintained CASE encyclopedias for several VBA
projects. Contributed to a wide variety of configuration management/change control projects for the
Naval Military Personnel Common (NMPC), the Defense logistics Agency (DLA), and the Department of
Navy.
Supported the NMPC in their efforts to design a Work Request/Change Control Procedures Guide. This
Work Request/Change Control Procedures Guide and the Navy Integrated System Manager (NISM) were
developed as the effective means and the automated tool for requesting information, controlling change,
and managing the workload of NMPC information systems. Supported the Defense Logistics Agency
(DLA) in the development of the Corporate Data Dictionary (CDD) Change Management Guide which
was designed to enable the DLA Data Administrator to effectively manage changes to the CDD Structure
statuses and environment.
Established and implemented a prototype data dictionary hierarchy for the purpose of configuration
management. Implementation encompassed the development of data elements, entity types, attribute type,
and instances of each. Naming conventions were enforced.
Prepared the Configuration Management Procedures Guide for the Prototype Department of Defense
(DoD) Strategic Data Model in support of the Department of Navy (DON). The purpose of this
Configuration Management Procedures Guide was to establish and document configuration management
plans, policies, and procedures for the DON Data Management Program (DMP). Developed manpower
and training presentations to support Navy senior-level managers. Primary areas of support included
Program Office Management (POM), training pipeline management and training systems configuration
management.
4. HARDWARE/SOFTWARE
Oracle Identity and Access Governance (IAG), Oracle Identity Management (OIM Sailpoint),
Microsoft ForeFront Identity Manager (FIM), MIM, OneLogin, PeopleSoft, Ab Initio Support
Application, Actimize OFAC Scanning, Active Directory Corp, Active Directory DMZ, Aladdin, CA-7,
CICS, CLCS, CLM, DARTS, DEAL FACTORY – Deal Tracker, Enterprise Accounting Service,
Enterprise Reconciliation, Equator, Fee Reconciliation System, Fraud Case Management System, GPP,
HAMP Customer Interaction Management, HAMP Worksite Portal, LoanSphere Invoicing, Lotus
Notes, Master Data Management, MultiDoc Express, Multifamily Asset Management Portal, PRiMA,
QUALITY ASSURANCE SYSTEM, QUEST STAT ACM
RAM Siebel, SERFS, Service Based Architecture, STAMPS, Sub Ledger Service, TRAX, Valuation
Net, Worksite, Windows applications, Windows XP, Macintosh, E-Mail, WordPerfect (all versions),
DrawPerfect, MS Word, MS PowerPoint, Lotus 1-2-3, PC Dictionary, Harvard Presentations Graphics,
File Manager, Ventura Publisher 4.1 TimeLine, Avery Software, Calendar Creator, OrgPlus for
Windows, MS Access, MS Excel, and Information Engineering Workbench (IEW). Hijack conversion
software for the purpose of screen capture and for conversion of a variety of graphics file formats.
UNIX System Software, COBOL 68/74, Oracle. IBM mainframe; ACF2 and IDMS.
EDUCATION
B.S., Decision Sciences and MIS, George Mason University, Fairfax, Va.
Lean Six Sigma White Belt – Certification