1. PETER ORBAN
Email: porban0@gmail.com
LinkedIn: http://uk.linkedin.com/pub/peter-orban/2b/173/45b
A high calibre low-risk professional who is a commercially astute, motivated
customer focused line and programme manager with a record of continual
improvement in a senior career with operational, policy and strategic outputs.
Outstanding communicator who is accustomed to working under pressure,
using own initiative, in delivering to time and budget.
CORE SKILLS
Sound leadership, business and people management competences.
Planning and managing own resources to ensure adding value in meeting
deadlines and exceeding targets, in a busy commercial environment.
Able to work independently or as an integral team member with confidence
and initiative to deliver high standards of quality and confidentiality.
Resourceful, creative problem solver, with excellent communication skills
ensuring clients and colleagues are dealt with in a professional manner.
Advanced IT: Office (doc, ppt, xls), publishing (pub) and CRM databases.
KEY ACHIEVEMENTS
A 25 year record in establishing and developing strong operational
partnerships with clients at all levels including central and local
government, MPs and senior leaders within the business and not for profit
sectors, strongly promoting key messages, to achieve customer buy-in,
though key account management.
Track record of delivery within matrix management structures including
the management of a regional network of 60 public, private and voluntary
sector members successfully negotiating a 3 year £210k funding package
to continue its rural service delivery and policy development aspirations.
Proved high levels of business planning acumen in consistently
exceeding KPIs, reporting against annual targets (overseeing a community
support service to 3000 individuals) whilst managing a budget (£200k).
Strong performer in event management and economic regeneration
programme delivery including organising an international 3 day
conference, securing 75% positive feedback from 300 delegates and the
supporting of the creation of 130 jobs in 50 local businesses, in 18 months.
Experience of managing challenging situations including the robust
enforcement of improving work performance (leading to dismissal),
absence and complaints policies whilst leading a call centre team of 17.
Recruited, lead and grew a successful regional office based team of 6
staff and 130 volunteers (from 115 in 12 months), supporting the
organisation’s vision by remotely line managing its strategic delivery
and subsequently receiving praise from them for the empowerment given.
Managed the closure of regional office within 3 months, using sound
project management techniques, showing empathy for staff, volunteer
and customer sensitivities.
2. CAREER HISTORY
Current Full-time Investor, Nottingham
2013–2016 Sustrans, Nottingham
Senior Regional Relationship Manager (England)
Lead, managed and inspired a remote team of
professionals to support the England Director and sub-
national teams in increasing Sustrans' influence with senior
decision-makers, within the economic growth agenda.
Managed the process to secure the sign-up of 35 Local
Enterprise Partnerships to participate in a Department for
Transport funded project (£250k) embedding sustainable
transport opportunities within their strategies and activities.
2012–2013 NHS Direct, Nottingham
Team Manager, Healthy Change
Managing a team of 17 staff delivering a healthy lifestyle
call centre support service to over 3000 people annually.
Delivering continual staff management outputs including
recruitment, induction, development reviews and appraisals.
2011–2012 HMP Lowdham Grange (Serco Prison), Nottinghamshire
Volunteer
Supported prisoners developing prison based businesses in
readiness for their release and reintegration into society.
2009–2011 Royal Town Planning Institute, Bristol
Regional Manager, Planning Aid
Managed a regional team of 6 delivering performance and
change management activities to my £200k budget.
Delivered a high degree of buy-in from my regional network
of 130 volunteers, to create a vibrant community.
Managed key customer accounts through collaboration,
marketing and customer research.
2007–2009 Rural Community Action Nottinghamshire
Regional Co-ordinator, East Midlands Rural Affairs Forum
Managed activities relating to selling of rural agenda on
behalf of 60 members, having regard to a strategic plan,
including event delivery, training and policy development.
Negotiated 3 year £210k funding package from partners.
2003–2007 Newark and Sherwood District Council, Nottinghamshire
Economic Regeneration Officer (Business Support)
Administered a support scheme for local companies,
providing grants of £50k to over 50, which led to the
creation of 130 jobs, through 1:1 training and guidance.
Policy Officer (Sustainable Development)
Developed and launched corporate sustainability activities
and strategies through a Deputy Leader led working group.
EDUCATION AND TRAINING
BSc (Hons) 2:1; Chemistry, Brunel University
3 ‘A’ Levels, 9 ‘O’ Levels; Christ the King Comprehensive
Prince2 Project
Management (Foundation)
Presentation,
IT & Media
Change
Management
H&S &
Diversity