1. EvolllutionStory DRAFT
September6,2013
Social Media and Job Satisfaction
The Best Thing to Happen in the Workplace
The 24/7 “neversleeps”nature of social mediaisthe bestthingtoeverhappentothe jobsatisfactionof
PublicRelations.Atleastthat’s accordingtothe majorityof PRpractitionerssurveyedaspart of a recent
researchprojectbythe SimonFraserUniversity’s (SFU) ContinuingStudiesPublicRelationscertificate
program.
PublicRelationshasembracedsocial medialikenootherprofession.Itquicklyadoptedonline social
mediaskills –fromtweets,websites,social networkingtoonline photography,videoandblogging.
Throughthe fieldof PRit’spossible tosee the impactof social mediaonbothotherprofessionsand
professionals whoface the steady growthof social mediainthe workplace.
PeterWaltonAssociate Directorwiththe WritingandCommunicationsprogramsof SFUContinuing
Studiessaysrecentresearchgivesarare insightintohow professionalsare copingwiththe floodof
social mediainthe workplace.
“Our increasinglyonline worldmeanssomanyjobsinthe 21st
centuryhave become all-hours,all-day,
all-weekendeavours”,saysWalton.
The Vancouvercampusof SimonFraserUniversity offersanumberof accelerated,fulltime continuing
studiesprograms thatteach up-to-the-minute social mediaskills.
Waltondevelopedthe PRprogramin2010 and has observedthe speedwithwhichsocial mediaskills
came to dominate boththe programandthe industry.
Thisyear SFU’sPR program conducted researchsurveyingmore than180 Vancouver-basedPR
professionals,fromrecentgradsto industry pros.The studyofferssome insightintohow PRprosand
rookiesare copingwith social media–includingmanagingworkloads,work/lifebalance andjob
satisfactioninthislittle-researchedcornerof the 21st
centuryworkplace.
What was the bigsurprise? Whenaskedif theirsocial mediatasksaffectedtheirjobsatisfaction,84%of
respondentssaidall the hashtracking, statusupdates,Google analyticsandblogmonitoringthey
performeitherhadno effecton or actuallyincreasedtheirsatisfactiononthe job.
Saidone respondent- “Workhas not increased,but,infact,become more flexible.”
The “alwayson” aspectof social mediameansPRfolkhave more control of theirschedule.Theyenjoy
the flexibility of instantlyflippingbetweenworkandplay,between clientandpersonal social networking
at a pushof a buttonor the swipe of a screen.
More detailsfromthe studyare here. Linkto survey infographic.
2. The SFU PR programconducted researchto betterunderstandthe modernjobmarketforourstudents.
We will continue withthese kindsof projectsinordertooffertoptier, up-to-the-minuteskillswhichset
our studentsapartina changingjobmarketand engagesthe businessesandprofessionalswhowill
eventuallyhire ourgrads.