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Who are we?
                            Bulwork™      is   the   first   specialized
                            company in Bulgaria for recruitment and
                            assessment     of    professionals    in
                            Information       Technology        and
                            Telecommunication industry.


Bulwork™ is the first HR agency specialized in recruitment, testing and
assessment of Associates/ Agents in BPO and ITES sector.

Bulwork™ is one of the leading recruitment companies for middle and
senior management staff in finance and production sector.
How do we work?

 Bulwork™ consists of flexible team of professionals
 targeting efficiency in serving Customers’ needs
 and building long-lasting partnerships with its partners.


We create solutions and methods for increasing the effectiveness of
recruiting and assessing IT specialists as well as of the consequent
activities connected with the HR Management in an organization.


We are pioneers in the field of building complete teams for ICT, ITES
and BPO industries.
Successful Projects
        Sutherland Global Services
        On 28th January 2008 Bulwork™ started due
        diligence process for Sutherland Global Services
        to check the availability of technical & customer
        support specialists with 14 European languages
        (bilingual and trilingual) to do pre-sales for McAfee
        in several Bulgarian cities. The company opened
        its subsidiary on 26th May 2008 in Sofia and hired
        about 130 people.
        On 25th March 2009 we helped Sutherland Global
        Services and Cisco (Linksys) to launch the first
        technical support center with 9 languages in Sofia,
        Bulgaria. The third successful project – team of 45
        Accounts Receivables with Swedish, Finnish,
        Danish, Norwegian, Dutch and Italian was
        launched in the beginning of October 2009.
Successful Projects

         Novell
         On May 2007 Bulwork™ started a Market
         test for Novell. Bulwork™ managed to
         collect 10 qualified and certified Linux
         engineers with excellent knowledge of
         English, French and German languages.
         The company did not open an office in
         Bulgaria but offered Bulwork a long-lasting
         partnership.
Successful Projects

             SAP Labs Bulgaria
             We started this project on December
             2002 and we faced the challenge to
             prepare for our Client autobiographies
             of 500 qualified JAVA software
             developers. Later, 112 of them were
             hired in SAP Labs Bulgaria.
Successful Projects
Hewlett-Packard
On 24th of August 2005 we faced the challenge to find for our
Customer names and contacts of 100 qualified IT
professionals with German, French and English languages in
just 4 weeks time. 72 of our candidates were chosen form HP
for the day of the final interview (1st October 2005) and later
were hired in the company. At present, 1500 qualified Support
Engineers are working in the company in Sofia, Bulgaria.

Contribution   to   final
                                                      O ther
number     of  successful
                                                      companies
candidates in Hewlett-                                B ulWork
Packard HR Project
Plovdiv
Logical follow-up

                    June 2006
                    Bulwork™ opened its subsidiary in Plovdiv.

                    Bulwork™ managed to attract as clients
                    companies like Weblancers, AptSys, Idea
                    Marketing,      Greenstar,      Icygen.

                    Bulwork™ convinced some of its Clients
                    from Sofia to open their own subsidiaries in
                    Plovdiv. Some of them are: ProxiAD,
                    Seeburger, Asic Depot, Infonetica.
Rousse
       The challenge to growth
                                    July 2007
                                    Bulwork™ opened its subsidiary in
                                    Rousse. Some of our clients are:
                                    Keros Ceramica S.A., Montupet
                                    S.A., ZMM Stefan Karadja, WITTE
                                    Automotive etc.


Bulwork™ signed contract for mutual cooperation with Rousse
University “Angel Kunchev”

Bulwork™ is actively working in attracting new investors in the city to
open their subsidiaries. Thanks to our efforts Sutherland Global Services
made decision to include Rousse in their due diligence process as the
next location of their activity in the country.
Varna
Another step forward

                  August 2009
                  Bulwork™ opened its subsidiary in Varna
                  in August 2009

                  Bulwork™ became very soon preferred
                  recruitment partner and managed to attract
                  customers like CNSys, Sigma Bulgaria,
                  StivaSoft,        StoySolutions       etc.

                  Bulwork™ offers to its partners from other
                  citied and site locations qualified workforce
                  from Varna and the region mediating in the
                  process of relocation of the personnel.
Our recruitment strategy І
      Recruitment strategy for 30 qualified people (5 team members per language):
                 German, French, Finnish, Polish, Swedish and Italian
Our own database (10 000 multilingual
Specialists) including native speakers from Italy,
Spain, The Netherlands, Finland, Sweden, Poland,
France and Germany.
Graduates from Rousse University.
and other Universities (Svistov, Veliko Tarnovo,
Shumen, Varna and Plovdiv cities).
Candidates from Veliko Tarnovo with work
experience in SSC with German, French, Polish.
600 active applicants from Romania.
Advertisements in job portals in Bulgaria,
Romania, Germany, Austria, Italy, France, Sweden,
Finland and Poland.
Through different social networks and
Employment agencies in Europe (we are partnering
with state employment agencies in Norway, Finland
Poland, Germany and Sweden.


                                                                            15/02/2010
Our recruitment strategy ІІ
     Recruitment strategy for 60 qualified people (10 team members per language):
                 German, French, Finnish, Polish, Swedish and Italian
Our own database (10 000 multilingual
Specialists) including native speakers from Italy,
Spain, The Netherlands, Finland, Sweden, Poland,
France and Germany.
Candidates from Veliko Tarnovo with work
experience in SSC with German, French, Polish.
Advertisements in job portals in Bulgaria,
Romania, Germany, Austria, Italy, France, Sweden,
 Finland and Poland.
Our partners’ network in Slovakia, Romania,
Germany.
Through different social networks and
Employment agencies in Europe.
Using databases from partners’ database
Using our Candidates’ network promoting
the vacancies through our network (more than 5 000 candidates with who we have active
     communication).
Relocating candidates from other cities and countries.
Partnering with local foreign embassies of the corresponding countries giving us access to the native
     speakers with permanent residence in Bulgaria
                                                                                          15/02/2010
Post-recruitment HR activities

Teambuilding with newly hired employees.

Various trainings for language and presentation skills; technological
skills, communication and customer skills.

Professional help in opening SSC, Contact and Technical Support
centers in Bulgaria.

Consultancy of local market salary levels (Bulgaria); remuneration
structure; motivational programs, labour law and labour code
consultancy.

Competition mapping and due diligence              process at our
Customer’s business area.
Clients list
               BPO / Contact
               Centres
               Telecommunications


               Software


               Hardware


               Banking, Finance
               and Insurance

               ERP and System
               Integration

               Retail and
               consuming




                                14
Contact information

           E-mail: office@bulwork.com
           Fax: +359 2 8 430 310
           Cell phone:
               +359 884 575 555
               +359 885 417 410
               +359 888 670 892

           Attn:
               Mrs. Snezhana Raykinska
               Ms. Galina Georgieva
               Mr. Petko Mirchev

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Bulwork Presentation English 01 2010

  • 1.
  • 2. Who are we? Bulwork™ is the first specialized company in Bulgaria for recruitment and assessment of professionals in Information Technology and Telecommunication industry. Bulwork™ is the first HR agency specialized in recruitment, testing and assessment of Associates/ Agents in BPO and ITES sector. Bulwork™ is one of the leading recruitment companies for middle and senior management staff in finance and production sector.
  • 3. How do we work? Bulwork™ consists of flexible team of professionals targeting efficiency in serving Customers’ needs and building long-lasting partnerships with its partners. We create solutions and methods for increasing the effectiveness of recruiting and assessing IT specialists as well as of the consequent activities connected with the HR Management in an organization. We are pioneers in the field of building complete teams for ICT, ITES and BPO industries.
  • 4. Successful Projects Sutherland Global Services On 28th January 2008 Bulwork™ started due diligence process for Sutherland Global Services to check the availability of technical & customer support specialists with 14 European languages (bilingual and trilingual) to do pre-sales for McAfee in several Bulgarian cities. The company opened its subsidiary on 26th May 2008 in Sofia and hired about 130 people. On 25th March 2009 we helped Sutherland Global Services and Cisco (Linksys) to launch the first technical support center with 9 languages in Sofia, Bulgaria. The third successful project – team of 45 Accounts Receivables with Swedish, Finnish, Danish, Norwegian, Dutch and Italian was launched in the beginning of October 2009.
  • 5. Successful Projects Novell On May 2007 Bulwork™ started a Market test for Novell. Bulwork™ managed to collect 10 qualified and certified Linux engineers with excellent knowledge of English, French and German languages. The company did not open an office in Bulgaria but offered Bulwork a long-lasting partnership.
  • 6. Successful Projects SAP Labs Bulgaria We started this project on December 2002 and we faced the challenge to prepare for our Client autobiographies of 500 qualified JAVA software developers. Later, 112 of them were hired in SAP Labs Bulgaria.
  • 7. Successful Projects Hewlett-Packard On 24th of August 2005 we faced the challenge to find for our Customer names and contacts of 100 qualified IT professionals with German, French and English languages in just 4 weeks time. 72 of our candidates were chosen form HP for the day of the final interview (1st October 2005) and later were hired in the company. At present, 1500 qualified Support Engineers are working in the company in Sofia, Bulgaria. Contribution to final O ther number of successful companies candidates in Hewlett- B ulWork Packard HR Project
  • 8. Plovdiv Logical follow-up June 2006 Bulwork™ opened its subsidiary in Plovdiv. Bulwork™ managed to attract as clients companies like Weblancers, AptSys, Idea Marketing, Greenstar, Icygen. Bulwork™ convinced some of its Clients from Sofia to open their own subsidiaries in Plovdiv. Some of them are: ProxiAD, Seeburger, Asic Depot, Infonetica.
  • 9. Rousse The challenge to growth July 2007 Bulwork™ opened its subsidiary in Rousse. Some of our clients are: Keros Ceramica S.A., Montupet S.A., ZMM Stefan Karadja, WITTE Automotive etc. Bulwork™ signed contract for mutual cooperation with Rousse University “Angel Kunchev” Bulwork™ is actively working in attracting new investors in the city to open their subsidiaries. Thanks to our efforts Sutherland Global Services made decision to include Rousse in their due diligence process as the next location of their activity in the country.
  • 10. Varna Another step forward August 2009 Bulwork™ opened its subsidiary in Varna in August 2009 Bulwork™ became very soon preferred recruitment partner and managed to attract customers like CNSys, Sigma Bulgaria, StivaSoft, StoySolutions etc. Bulwork™ offers to its partners from other citied and site locations qualified workforce from Varna and the region mediating in the process of relocation of the personnel.
  • 11. Our recruitment strategy І Recruitment strategy for 30 qualified people (5 team members per language): German, French, Finnish, Polish, Swedish and Italian Our own database (10 000 multilingual Specialists) including native speakers from Italy, Spain, The Netherlands, Finland, Sweden, Poland, France and Germany. Graduates from Rousse University. and other Universities (Svistov, Veliko Tarnovo, Shumen, Varna and Plovdiv cities). Candidates from Veliko Tarnovo with work experience in SSC with German, French, Polish. 600 active applicants from Romania. Advertisements in job portals in Bulgaria, Romania, Germany, Austria, Italy, France, Sweden, Finland and Poland. Through different social networks and Employment agencies in Europe (we are partnering with state employment agencies in Norway, Finland Poland, Germany and Sweden. 15/02/2010
  • 12. Our recruitment strategy ІІ Recruitment strategy for 60 qualified people (10 team members per language): German, French, Finnish, Polish, Swedish and Italian Our own database (10 000 multilingual Specialists) including native speakers from Italy, Spain, The Netherlands, Finland, Sweden, Poland, France and Germany. Candidates from Veliko Tarnovo with work experience in SSC with German, French, Polish. Advertisements in job portals in Bulgaria, Romania, Germany, Austria, Italy, France, Sweden, Finland and Poland. Our partners’ network in Slovakia, Romania, Germany. Through different social networks and Employment agencies in Europe. Using databases from partners’ database Using our Candidates’ network promoting the vacancies through our network (more than 5 000 candidates with who we have active communication). Relocating candidates from other cities and countries. Partnering with local foreign embassies of the corresponding countries giving us access to the native speakers with permanent residence in Bulgaria 15/02/2010
  • 13. Post-recruitment HR activities Teambuilding with newly hired employees. Various trainings for language and presentation skills; technological skills, communication and customer skills. Professional help in opening SSC, Contact and Technical Support centers in Bulgaria. Consultancy of local market salary levels (Bulgaria); remuneration structure; motivational programs, labour law and labour code consultancy. Competition mapping and due diligence process at our Customer’s business area.
  • 14. Clients list BPO / Contact Centres Telecommunications Software Hardware Banking, Finance and Insurance ERP and System Integration Retail and consuming 14
  • 15. Contact information E-mail: office@bulwork.com Fax: +359 2 8 430 310 Cell phone: +359 884 575 555 +359 885 417 410 +359 888 670 892 Attn: Mrs. Snezhana Raykinska Ms. Galina Georgieva Mr. Petko Mirchev