At the recent FT Future of Construction summit in May 2017, 34% of the attendees stated they saw infusing digitalisation across their business processes was a critical next step.
Reports from global management consultancies such as McKinsey and PWC are all clear in the conclusions; although slow to start, the construction industry is the next big sector to benefit from digitalisation.
We invite you, your colleagues and network to analyse the research with us, to see how productivity can increase exponentially over the coming 5 years.
There are real pressures to modernise, to adapt to changing environments and available technology, in line with the developments of other industries.
"Digitalisation gives us a chance to turn around the current picture of low margins, poor predictability and work winning productivity," says Philip Collard, CEO of myConsole. "After the bid cost research of 2014 showed that tendering alone is costing contractors and consultants £3bn a year, I see now as the real time to exploit digitalisation in procurement and work winning activity."
This presentation has been produced for a myConsole webinar, hosted 6th July 2017.
myConsole’s webinar offers learnings in several key areas:
• The key steps to digital transformation
• Specific requirements for change in our industry
• The impact of digitalising procurement in your company
Visit our website www.myconsole.co.uk for more insights about procurement in construction, digitalisation and tender management.
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Improving productivity in the UK Construction Industry
1. 6 ways to improve productivity
in the UK Construction Industry
The impact of Industry 4.0 on UK Pre-Construction & Procurement
Analysis of Global Management Consultants Research
by
myConsole team
2. Credentials -Philip Collard MD of MarketingWorks and founder of myConsole
Expertise
Consultancy - 25 years of
Consultancy experience advising
firms to improve client-centric work
winning behaviours, processes and
culture.
Research - 2014 Bid Cost Research
with Reading University
Digital Solutions – A cloud based
tool to manage bid performance
data, encourage collaboration, and
best practice behaviours.
6 July, 2017
A sample of the clients we have worked with:
3. myConsole Partners
3
6 July, 2017
Eric Sandor
Chairman
• Accenture for 20 years, as
Global Managing Partner
• A profound understanding
of using AI in business
processes, and experience
across strategy,
operations, technology.
Philip Collard
Chief Executive
• Managing Director of
MarketingWorks Training &
Consultancy for over 25 years.
• Designed "win workflow"
change processes, and helped
over 2000 firms align the
market and client facing
behaviours.
Anush Newman
Chief Information
Officer
• 11 years of global strategy and
operational consulting experience.
• A deep understanding of data
science techniques to solve
commercial problems.
Michael LeoValan
Chief Information Officer
• 20 years experience in IT, with 10
years in Silicon Valley, USA.
• Managing the offshore team, his
technology experience ranges
from Product Development, ERP,
CRM and Performance Analytics.
Tony Bicknell
Chief Operations
Officer
• Past MD of Futuresource
Consulting.
• Tony brings a wealth of
experience in leveraging
digitization to improve
collaboration and achieve
corporate transformation.
5. Previous Webinar – Reducing the £3bn annual industry bid spend
in 5 key steps
6 July, 2017
Same process being followed in BIM.
In 10 years everyone will have this, but first movers get the
profound advantages
Technology can process and
analyse immense amounts
of data and instantly
transforms data into
knowledge
- Real time insights
- Vast processing capability
- Each user can access their
own data analytics
- Complex algorithms
inform predictable
outcomes
- Cloud based collaboration
- Cognitive workflows
Peak performance requires planning
Invest time in developing relationships
Selectivity is mission critical
Well defined checks and balances
Constant evaluation, feedback & analysis
6. Key themes on the importance of
Digitisation from PwC and
McKinsey
How these relate to the
Procurement Phase of
Construction
Demonstration of an approach to
Digitisation in the construction
industry
Agenda
7. PwC and McKinsey are looking at Digitisation in the Construction industry*
Forecast for 2020
Worldwide survey, of over 2,000 businesses in
26 countries
19% of which were from the construction and
engineering sectors
Current position
• McKinsey Global Institute
• Reinventing Construction: A route to higher
productivity
9. Key findings from the McKinsey research show:
http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
10. Productivity today has flatlined
• McKinsey suggest the construction industry globally has averaged growth of 1% per
year over the past forty years
• The Farmer Report in 2016 highlighted that the productivity growth in the
construction industry had remained flat since 1994
6 July, 2017
McKinsey tested 10 root causes for low construction productivity:
1
2
3
4
5
Of causes relate to
procurement
50%
2
http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
11. The potential for productivity growth is massive
To achieve anywhere near this target, we as an industry need to embrace profound change.
McKinsey states if we do not adopt digitalisation we will miss a huge opportunity to turn around
the industry.
“Construction-sector participants should rethink their operating
approaches to avoid being caught out in what could be
the world’s next great productivity story.”
6 July, 2017
£££
Savings
33%
The vision for Construction in
2025, includes a target to
lower costs by 33%
http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
12. How can UK Pre-Construction and Procurement change this picture?
6 July, 2017 http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
13. Making changes in these areas will deliver 13% to 18% in cost savings and could offer
a rise in productivity of 29% to 42% within Procurement.
6 July, 2017
29-32% 13-18%
How can UK Pre-Construction and Procurement change this picture?
http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
14. Collaboration and Contracting *
• McKinsey identifies a need to move to “a
system focused on collaboration and problem
solving.”
• The tendering process needs to change from
focusing on cost alone to “be based on best
value and past performance.”
• Visibility and transparency are paramount.
• “Establishing a “single source of truth” on
projects for monitoring progress early,
potentially supported by collaborative
technology, helps to minimize misalignments
and enable joint corrective action.”
6 July, 2017
• at myConsole our new cloud-based collaboration
platform delivers transparency and visibility across
the entire procurement process .
• All information is accessed and updated in real-
time.
• With everyone working from the same information,
organisations can deliver a joined up approach, that
increases client desired outcomes and expected
performance
• Pre-construction can innovate client centric value
adding solutions that will help ensure our clients
win more bids.
http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
15. Procurement and supply chain management
• McKinsey concludes - The industry needs to focus
on using digital solutions to host and deliver best
practice across the entire procurement cycle.
• “…digitally enabled approaches can deliver
substantial change. Improved planning and
increased transparency among contractors and
suppliers would reduce delays significantly.”
• “Best practice in areas such as digitizing
procurement and supply-chain workflows will
enable more sophisticated logistics
management and just-in-time delivery.”
6 July, 2017
• We designed myConsole to leverage benefits of
24/7 virtual team collaboration across a
multitude of bids irrespective of their individual
stage.
• We integrated our workflows as a core
management process
so users can instantly undertake pre agreed
or system prompted improvement actions,
across complete virtual team activities
simultaneously
• This delivers immense benefits for all the team,
visible via their own dashboards to ensure
real time governance reporting across all
gateways and reviews.
http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
16. Technology Adoption
Infusing Digital Technology as advanced automation
• The report clearly states that one
route to higher productivity is new
technology.
• “..the tools for that more productive
approach are increasingly available
through digital technologies...”
6 July, 2017
• Our platform, myConsole, is a digital tool that will
follows the conclusions of the research to harness
the power of digital in pre-construction work
winning.
• We predict our clients will experience 70%
increase in profitability
from achieving 1:2 win rates.
through each member of pre-construction
gaining a 20% personal productivity
improvement.
Theory into Practice
• Improve monitoring Digital collaboration and mobility tools to track progress and
collaboration in real time.
• Data analytics that is real-time, both backward looking and predictive, can increase
productivity by as much as 50%.
• Imperative to ensure that the you have the right data, at the right time, flowing through
the various points of the supply chain.
http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
17. McKinsey Key Findings - Rewiring the contractual framework
Establish a single source of truth
There is a need to drastically improve transparency within the industry, and visibility
along the supply chain.
http://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-
through-a-productivity-revolution
18. The impact of Industry 4.0 on Pre-Construction
& Procurement
Analysis by myConsole team
19. The case for digitalisation
• Survey respondents identify significant opportunities for Construction to increase revenue and
exploit huge efficiencies by adopting digital technology
6 July, 2017
Forecast for 2020
Worldwide survey, of over 2,000 businesses in
26 countries
19% of which were from the construction and
engineering sectors
PwC survey respondents plan to make significant investments in digital
And expect to spend around 5% of their revenue p.a.
And 55% of this investment is expected to payback within two years.
https://www.pwc.com/gx/en/industries/industries-4.0/landing-page/industry-4.0-building-your-digital-
enterprise-april-2016.pdf
20. Key findings from the PwC research show:
• Annual revenue to increase by +2.9% on average as a result of digitalisation in construction
Some forecasting ‘ T.O. increases of more than +50% over five years.’
Combined with 3.4% p.a in cost reductions over the next three years
• PwC is calling this seismic change to the business landscape ‘Industry 4.0’.
It is about digitalisation and integration of vertical and horizontal value chains.
Huge cost
savings &
quick ROI
Quantum
leads in
productivity
&
performance
Empowers
deeper
collaborative
relationships
Through End to End Digitisation:
https://www.pwc.com/gx/en/industries/industries-4.0/landing-page/industry-4.0-building-your-digital-
enterprise-april-2016.pdf
21. Only an end to end solution will deliver these increases
Digitalisation and integration of vertical
and horizontal value chains
1. Vertical integrate process
vertically down through client
desired outcomes at concept
and feasibility phases,
continuing through
procurement and delivery
phases and right down to
project completion and
handover all within one end
to end integrated digital
environment.
2. Horizontal End to end
integration of services within
one digital platform. From
planning to execution all key
value chain partners are
collaboratively working
together, offering real time
governance.
Concept & Feasibility
Procurement
Delivery
Project Completion
Planning Collaboration
With Value Chain
Real Time
Governance
Execution
Vertical
Horizontal
https://www.pwc.com/gx/en/industries/industries-4.0/landing-page/industry-4.0-building-your-digital-
enterprise-april-2016.pdf
22. Vertical & Horizontal integration
• PwC findings are reflected in the design workflows of
myConsole
• Bringing together client desired outcomes from concept
and feasibility phases and using them vertically down
through the entire process
through procurement and delivery phases, right down to
project completion and handover.
6 July, 2017
• myConsole provides a seamless
process within one end-to-end
integrated digital environment
• with the additional features of real-
time dashboards providing complete
access to all business intelligence
and governance.
• PwC also positions how to exploit horizontal integration to
share data across all operational processes.
• The aim is to provide insights in real-time, increasing the
capabilities for reporting and execution across the entire
work winning and bid management process, which
combined will deliver profound process efficiencies and
time savings.
• For myConsole users, this means
sharing information across all
functions of the pre-construction
process
• Business strategy, sector and key
client planning and business
development and pipeline
management.
https://www.pwc.com/gx/en/industries/industries-4.0/landing-page/industry-4.0-building-your-digital-
enterprise-april-2016.pdf
23. Quantum leaps in productivity & performance
• Successful data analytics drives transparency and performance enhancement.
• Real time end to end platforms drive integration of key data and metrics from horizontal value
chain partners.
• Improved customer insight from smart data analytics also allows companies to better focus on
additional high-margin business.
• “Digital services based on data analytics, or even complete digital solutions serving a customer
ecosystem, will drive breakthrough revenue growth.” Global Industry 4.0 Survey, p5
• “Improved customer insight from smart data analytics also allows companies to better focus on
additional high-margin business.” Global Industry 4.0 Survey, p14
Data Analytics across vertical and horizontal supply chains
https://www.pwc.com/gx/en/industries/industries-4.0/landing-page/industry-4.0-building-your-digital-
enterprise-april-2016.pdf
24. Important Message from PwC about Digitalisation
- First movers are 3 x more successful
https://www.pwc.com/gx/en/industries/industries-4.0/landing-page/industry-4.0-building-your-digital-
enterprise-april-2016.pdf
25. 6 ways to improve productivity
in the UK Construction Industry
The impact of Industry 4.0 on Pre-Construction & Procurement
Analysis of Global Research
by
myConsole team
Notes de l'éditeur
Introduce the team
Philip presenting
Amy taking your poll answers
Tony following up to see how we did
Peak performance requires planning
Before initiating formal bidding processes and preparing a tender for submission, your business unit needs to make some clear, focused tactical plans.
This planning starts by identifying new clients who closely align with your target market and with your preferred contracts you have previously successfully delivered profitably. This way allows you filter out those projects and opportunities that you have a lower chance of winning.
Tactical planning at this stage means less time is wasted pursuing ill-matched clients and tenders. The advent of digital tools that crunch large volumes of data means that business planning and decisions are based on hard facts based on actual past performance rather than instinct
Invest time in the right relationships
You also should carefully select a few key clients from all your existing clients being those that closely align with your business values and people.
Now initiate engagement activities which focus your teams energy, time and resources on building strong relationships with client stakeholders in these organisations. It’s important to take time to develop an understanding of their personal and operational goals and motivations.
New technology can not only help manage and coordinate these interfaces via virtual client teams but instant real time performance analysis bring a deeper understanding of clients needs and objectives and whether we are responding to specific requirements and issues. Obviously when all interactions are captured in one place and every virtual team member is able update or access relevant information, client relationships become easier to manage successfully.
Be brave. Pull the plug.
Rather than processing bids you slowly realise you can’t win, early selectivity assessments allows you to drop those bids earlier in the bid cycle so you can focus your energy on more suitable tenders. This is a key strategy in improving your win rate. By switching off bids early, you will free up time which you can reinvest in the bids you have more chance of winning.
The traditional approach to winning work in the pre-construction sector is a tendency for teams to spread their limited resources over a large number of bids. Our research shows that average number of bidders per tender is five, which aligns with the typical length of a tender list - between 4 and 6.
Our research also revealed the average number of hours firms spend on winning and losing bids. A losing bid takes, on average, 332 hours. A winning bid takes, on average, 483 hours.
If a bid team wins one in every five bids, the total number or hours per successful bid is 1811 (4 x losses + 1 win). If a bid team wins one in every two bids, the total number of hours per successful bid of 815 hours (1 loss + 1 win). That’s a saving of around 1000 hours per successful bid - the equivalent of over six months’ work for one employee.
The added edge that new technology brings is the ability to capture and analyse significant amounts of data. Real time monitoring and measurement analytics provides insights that means adjustments can be suggested to adjust your business unit weighted selectivity scoring to constantly improve informed decision about which bids to focus on. This is the same approach F1 teams constantly monitor multiple channels of metric during the race and make critical adjustments to the cars mechanisms.
Well-defined checks and balances
It is important to carefully manage the bid and use the right processes. Do you have strict governance across all the critical stages of your bid? Gateways need to be defined and passed through in order for a bid to proceed. This ensures that you constantly limit exposure to project risks and ensure only the very best tenders are processed that will deliver profitable work.
Digital tools have embedded reviews and governance reporting to identify blockages and and pinch points. As well as assessing the overall bid team members’ performance. Only good governance can improve best practices.
Constant evaluation and analysis
Monitoring, measuring and analysis must be completed throughout the entire bid cycle. Although it is important to collect accurate feedback for winning and losing bids, it is also essential to constantly analyse the bid. These insights and learnings will help to keep your bid on track and make sure you are focusing resources in the right areas.
The ability to collect and analyse this level of data in real time is only possible using the latest technology. The power of digital is its ability to capture new levels of data insights and to provide analysis of this all this information and make real-time changes that improve your chances of winning. This intelligence alone is unprecedented and will put your management teams in a position to dramatically increase win rates.
PC to talk around issues, why they are intrinsic to boosting productivity
Organisations and governments across the world are looking for ways to address stagnant productivity levels.
The report identifies several areas that will significantly impact productivity and cost-savings
three of which specifically relate to pre-construction.
Another table – Carry across yellow categories. 29-32. Title: Pre-Con & Procurement. Totals – cumulative impact. 13-18 percent.
The report identifies several areas that will significantly impact productivity and cost-savings
three of which specifically relate to pre-construction.
Another table – Carry across yellow categories. 29-32. Title: Pre-Con & Procurement. Totals – cumulative impact. 13-18 percent.
4.0 offers the opportunity to integrate process vertically down through client desired outcomes at concept and feasibility phases, continuing through procurement and delivery phases and right down to project completion and handover all within one end to end integrated digital environment. This challenge is now possible and the construction industry can experience phenomenal efficiencies and cost savings. This is this vision that myConsole has been developed to achieve.
This challenge is now possible and the construction industry can experience phenomenal efficiencies and cost savings. This is this vision that myConsole has been developed to achieve. Combining data across all operational processes can deliver profound process efficiencies in real time.
business planning and strategy, sales pursuit, selectivity and pipeline management all with real time report and execution capability so can be extended across bid management proposal development, negotiations and then project delivery. the real benefit digital offers is real time governance
Marginal Gains theory mentioned here? Need data, and performance measurement to improve.
this is why we have built in a key client relationship planning and management tool within myConsole as it put the client at the centre of the system.
Virtual teams are easily co ordinated and activities and performance measured and monitor. It also offers the capability of managing relationships across frameworks.