According to the market, IoT expansion will be the next revolution. Due to main characteristics of this new market, this will impact the way we think, develop, operate and manage such IT and telco based services and the full business model needs to be rethink in order to integrate dynamic iterative approach

1. Philippe Gros Paris, January 2014 – V2 1
New uses
Which Professional opportunities?
Philippe Gros Paris, January 2014
Contact: Philippe.gros@Centraliens-Lille.org
Web 2.0 Web 3.0?
Mobility or nomadism?
Let’s say M2M
You mean Industry 4.0?
Let’s talk about
Internet of Things
Or Connected Smart Objects?

2. Philippe Gros Paris, January 2014 – V2 2
Context (Situation) S.P.I.N.
Evolution and trends
Individual approach (user, consumer) B2C
o Mobility et nomadism permanent use (space and time)
o Desktop Laptop smartphones tablets
o Web 2.0 Front interface
o Mix of personal and professional uses limits, interoperability and
exchanges
Evolution of “industrial” practices B2B
o Service approach
o Modular architecture
o n to m communications
o Processing capabilities (including BI and Big Data)
o Increasing access modes (terminals and other connected or smart
devices)
o Miniaturization of devices (sensors, transceivers)

3. Philippe Gros Paris, January 2014 – V2 3
Context (Situation) S.P.I.N.
Trends and challenges
B2B Solutions B2C Solutions
Driven by uses
Better conditions for
Working, Living, Moving,…
« Economy of functionality»
• Steered by business and
marketing
• Use requirements
(Ergonomic, nomadism)
• Personal dimension
(ownership)
• Mass markets
Driven by technologies and
costs/performance ratios
• Steered by CIOs
• Industrial requirements
(Performance,
Security, Availability)
• Evolutions towards
utilities (virtualisation,
Cloud, XaaS…)
2020: 26 Billions of connected things
2015: 5 G$
(*) Gartner Group
(*) Core target
Internetof
services?
New role: CDO

4. Philippe Gros Paris, January 2014 – V2 4
Context (Situation) S.P.I.N.
Domains and functions (1/2) Smart cities
Waste management,
Smart parking, Smart lighting,
Traffic congestion …
Smart carSelf-service cars,Driver assistance,Signage,Travellers information,Remote assistanceand maintenance…
MobilityPayments,Internet access,Broadcast,Augmented reality,
Location and tracking…
Smart home
Domotic …
Transportation systems
Driver assistance,
Automated vehicles,
Signage,
Travellers information,
Remote assistance and maintenance,
Terminal Services …
Robots and civil used drones
Dangerous on-site operations,
Risks assessment …
E-governance and e-administration
Vote, Identification,
Administrative formalities …
Big data
Collect, Location,
Exchanges
Use analysis…
Autolib project
Cityzi project
Smart metering
Smartgrid, SCADA networks
(Supervisory Control & Data Acquisition)
IssyG
rid
project
With increasing combinatory of objects & services !!
Orange Money

5. Philippe Gros Paris, January 2014 – V2 5
Context (Situation) S.P.I.N.
Domains and functions (2/2) Agriculture and environment
Meteorological follow-up
International rates
Animals tracking,Invasive pestsAir pollution, …
EducationVirtual class, MOOC(Massive Open, On-Line Course) …
Culture & entertainment
Ticketing, Access control,
Audience follow-up…
Collaborative
Video conferences,
Social networks,
Serious games …
Health
Individualized medicine, Follow-up,
Quantified self, Remote -control,
-diagnostic,-intervention, -surveillance,
Epidemics monitoring, Pathologies studies,
Connected hospital, Silver economy …
Consumption & retail
Promotions, Mktg 1to1,
Purchases, Supply,
Logistic…
People and equipment safety
Remote monitoring, Lock management
Interventions follow-up …
Welfare
Wearables, Coaching
Sports performances …
With increasing combinatory of objects a services !!

6. Philippe Gros Paris, January 2014 – V2 6
Context (Situation) S.P.I.N.
Criticality and Complexity
o Availability
o Transactional / real time
o Data security, infrastructures,
applications, objects)
- Integrity
- Confidentiality
- Personal data
o Performance
o Scalability, ….
o Interconnectivity
o Dependencies
o Capacity planning
- Data
- Users
- Access
Criticality
Complexity
Personal
Welfare Broadcast
Virtual class
(*) Core
target
Mobile
Payments
Autolib

7. Philippe Gros Paris, January 2014 – V2 7
Usual contributions of market players
due to their respective business
Context (Situation) S.P.I.N.
Market ecosystem (*) Core target
Consumer
User
Patient
Technological
components
Integration
aggregation
Distribution
and Sale
(*) Example of
secured storage of
personal data on
cloud, sold by
telecom operator
or bank company
(*)(*)(*)(*)
(*)(*)(*)(*)

8. Philippe Gros Paris, January 2014 – V2 8
Questions (Problems) S.P.I.N.
Priorities to be considered
Management of full lifecycle:
(Evolutions: volumes and interoperability – new services)
Global business case:
o Preliminary studies
o Investments (Capex/Opex)
o Revenue collection
o Sharing / redistribution of earnings
Multi-providers complexity
and pluridisciplinarity
o Co et sub contractors, solidarity
o Delivery limits and responsibilities
o Single point of contact
o Steering
o Sustainability
o Commitments follow-up
o Risks management
o Intellectual property
Adaptation &
Setup
Use and
operations
Uses analysis
Lifecycle
Launch
Withdrawal
Lifecycle operations

9. Philippe Gros Paris, January 2014 – V2 9
Impacts (Implication) S.P.I.N.
Risks
Solutions scalability
o Sizing and capacity planning
o Interconnection
Quality
o Developments
o Operations
o Maintenance
o Evolutions
Costs control and Business Model reliability
o Deployment
o Operations and Maintenance
o Withdrawal
Confidence and user satisfaction Loyalty
Competencies
o Non IT company delivering solutions with IT components
o IT companies facing B2C market

10. Philippe Gros Paris, January 2014 – V2 10
Solutions (Needs Payoff) S.P.I.N.
Some response elements
B2B best practices to be applied to B2C needs including:
o Marketing and communication
o New services (interoperability and flexibility)
o Customer services and follow-up (web, help-desk and self-care)
o Ecosystem et partnership management
o Sales and distribution channels
o Embedded services contracts
Services agreements (SLA) and penalties
Delivery and provision (tests and acceptance)
Invoicing (Work Units)
o End-to-end quality process (continuous improvement loop)
o Normalization, certification

11. Philippe Gros Paris, January 2014 – V2 11
Solutions (Needs Payoff) S.P.I.N.
My background

12. Philippe Gros Paris, January 2014 – V2 12
Next step
Some references
o « Les nouveaux eldorados de l’économie connectée’’, livre blanc de l’Institut G9+ - 2013
o « La dynamique d’internet. Prospective 2030 », étude du Commissariat général à la stratégie et à la prospective - 2013
o « Nouvelle France industrielle : 34 plans de reconquête », Ministère du redressement productif - 2013
o « Un principe et 7 ambitions pour l’innovation », rapport de la commission « Innovation 2030 »
o « A Journey through. Digital Society. 25 innovations that are changing our lives. », Netexplo observatory / Unesco publishing – 2013
o « Les 10 tendances technologiques 2014 », dossier Le Monde Informatique – 2013
o «Top 10 Strategic Technology Trends for 2014», Gartner Group – 2013
o Internet of things – Converging technologies fir smart environments ane integrated ecosystems – IERC cluster book – 2013
o The Internet of Things 2012 - New Horizons – IERC cluster book 2012
o …
In order to feed further reflection, which recommended companies /
contacts would you suggest which could be directly or non-directly
implied:
1. In page 3 challenges
2. On one or several subjects from pages 4 et 5
3. Fulfilling the page 6 requirements
4. In one or several page 7 roles?
Ville intelligente
Tournées de collectes,
Stationnement, Eclairage public,
Plans de circulation dynamiques …
Ville intelligente
Tournées de collectes,
Stationnement, Eclairage public,
Plans de circulation dynamiques …
Voiture intelligenteAutopartage,Assistance à la conduite,Signalisation,Information utilisateur,Télémaintenance,Assistance à distance …
Voiture intelligenteAutopartage,Assistance à la conduite,Signalisation,Information utilisateur,Télémaintenance,Assistance à distance …
MobilitéPaiements,Accès internet,Broadcast,
Réalité augmentée,
Localisation …
MobilitéPaiements,Accès internet,Broadcast,
Réalité augmentée,
Localisation …
Maison intellige
nte
Dom
otique
…
Maison intellige
nte
Dom
otique
… Transports collectifs
Assistance à la conduite,
Véhicules automatiques,
Signalisation,
Information utilisateur,
Télémaintenance,
Assistance à distance,
Services gares et aérogares
…
Transports collectifs
Assistance à la conduite,
Véhicules automatiques,
Signalisation,
Information utilisateur,
Télémaintenance,
Assistance à distance,
Services gares et aérogares
…
Robots et drones à usage civil
Interventions sur sites à risques,
Evaluation de dangers
…
Robots et drones à usage civil
Interventions sur sites à risques,
Evaluation de dangers
…
E-gouvernance et e-administration
Vote, Identification,
Formalités
administratives …
E-gouvernance et e-administration
Vote, Identification,
Formalités
administratives …
Big data
Collecte, Localisation,
Echanges
Analyse des usages…
Big data
Collecte, Localisation,
Echanges
Analyse des usages…
Projet Autolib
Projet Cityzi
Réseaux intelligents
Smartgrid, réseaux SCADA
(Supervisory Control & Data Acquisition)
Réseaux intelligents
Smartgrid, réseaux SCADA
(Supervisory Control & Data Acquisition)
Pro
je
t Is
syG
rid
Avec une forte combinatoire objets & services !!
o Disponibilité
o Transactionnel / temps réel
o Sécurité données, infrastructures,
applications, objets)
- Intégrité
- Confidentialité
- Données personnelles
o Performance
o Evolutivité, ….
o Interconnexion
o Dépendances
o Volumétries
- Données
- Utilisateurs
- Accès
Criticité
Complexité
Bien-être
personnel Broadcast
Classe
virtuelle
(*) Cœur
de cible
Paiements
Mobiles
Autolib
Contributions « habituelles » des acteurs
du marché en fonction de leurs activités respectives
(*) Cœur de cible
Client
Utilisateur
Usager
Patient
Briques
technologiques
Intégration
agrégation
Distribution
Commercialisation
(*) Exemple d’une
offre de stockage
sécurisé sur le
cloud de données
personnelles de
smartphones, à
souscrire auprès
d’opérateurs
mobiles ou de
banques
(*)(*)(*)(*)
(*)(*)(*)(*)