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Human Resource Information Systems (HRIS)

Understanding your needs and identifying solutions




Phil Lamb
Managing Director
Contents


What is HRIS?

Why do companies invest in these technologies?

Smaller firms have historically been more reluctant

What is Software as a Service (SaaS)? And why does it matter?

Understanding your needs and priorities

Step by step approach

Making your case for HRIS




                                                                1
What is HRIS?


                           Benefit
                         Management
                                      Demographics
             Reporting                    &
                                      Compensation



                           Employee
                            Portal
         Workflows &                            Time &
        Communication                         Attendance




                  Performance     Applicant
                  Management      Tracking


                                                           2
HRIS is an evolving technology

               Some functionality is widely utilized and highly valuable;
                   Other functionality is in early adoption phase



                                                                    Benefit
          High                                                      Mgmt
                                                         Time &     ~80%
                                                       Attendance
                                                         ~30%
                                           Applicant
                                           Tracking                            Demo-
         Medium                             ~25%                              graphics
                                                                               ~90%
                                 Perform
 Value                            Mgmt
                                  ~20%


         Low          Workflow
                        ~20%
                                     Estimated adoption rate




         Negative




                                 Industry Lifecycle
                                                                                         3
Case Study
         Client Profile: ~1,000 employees, 20 locations, based in Texas

                    Issues                                          Key Benefits

       Utilized paper-based                                Employees were able to
        enrollment process                                   learn about benefit
                                                             offerings online
       Seeking more efficient
        enrollment process with                             Open enrollment and life
        fewer errors                                         events managed online

       Key HR data maintained on                           Demographic data
        several systems, including                           managed centrally
        excel files
                                                            Permission based access
       Other departments (e.g.,                             and reporting
        Finance) constantly                                  functionality relieved
        requested reports                                    reporting burden


Panelist Questions:
1) In your experience, why do companies invest in an online enrollment/HRIS system?
2) What types of companies are more likely to utilize a system (size, industry, other characteristics)?
4
Why do companies invest in HRIS?

                  50% of HR time is spent                                                Online enrollment alone saves
             processing employee information                                           $27.50 per employee per annum on
               and answering questions (1)                                             printing, postage and personnel (2)




  Only 45% of employees feel that                                                             The benchmark class for ratio of
       they receive adequate                                                                    employees to HR generalists
  communication from managers                                        Efficiency
                                                                                               ranges from 141:1 to 318:1 (3)
      and HR departments (4)




                                                                                                              Paper-based
   FLSA, FMLA, OSHA,                                             Communication
                                                                                                            communication
    EEO, ADA, FICA,
                                                                                                          results in 40% error
   FUTA, ADEA, health
                                                                                                           rates compared to
     care reform….
                                                                                                          5% in electronic file
                                                                                                               exchanges

                                           Compliance,
                                                                                         Necessity
                                          Litigation Risk


                                                                                                                             5
(1) Forrester Research, (2) Forrester Research (3)Best Practices, LLC (4) ReviewSNAP
Who is investing?
           Large firms have historically invested more in HRIS systems
%   45
    40
    35
    30
    25
    20                                                                          Large (>500 ees)
                                                                                Smaller (<500 ees)
    15
    10
      5
      0
               No     Yes, but no This Year    Yes in 1+    Not    Expanding Don't Know
                         plans                   year    Expanding


                      But… new technological progress has driven down costs,
                          making functionality available to smaller firms

Source: Enterprise And SMB Software Survey, North America And Europe, Q4 2009                        6
What is Software as a Service (SaaS)?


          Traditional Software                                            On-Demand Utility




                                                                          Plug In, Subscribe
               Build Your Own
                                                                             Pay-per-Use

UC Berkeley, Strategic Computing and Communications Technology, Group D                        7
Why does SaaS matter?




                         Smaller firms can now enjoy HRIS functionality
                       that only large firms could afford (e.g., PeopleSoft)

UC Berkeley, Strategic Computing and Communications Technology, Group D        8
Understanding your needs and priorities

         • Standard Features
              • Employee self-service      • Benefit management
              • Demographic information    • Compensation management


         • Time & Attendance
              • Clock-in, clock-out        • Project-based timekeeping
              • Time sheet management      • Time-off tracking


          • Talent Management
              • Web-based applicant tracking • Performance management
              • Communication tools        • Training/skills tracking


          • HR Functionality
              • Workflows                   • Survey capabilities
              • Wellness programs           • Advanced reporting


                                                                         9
A step by step approach


                       Determine
                         Needs


         Obtain                    Establish a
      Approval (ROI)                 Budget




              Develop        Interview and
            Project Plan        Evaluate


                                                 10
Making your case for HRIS



             Cost
            Savings
                                                  Return on
            Divided by
                                                 Investment
             Hard
            and Soft
             Costs



       Cost savings and improved communication can be difficult to
     quantify, remember to factor in compliance and risk management


                                                                      11

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Hris Presentation Infinity Hr

  • 1. Human Resource Information Systems (HRIS) Understanding your needs and identifying solutions Phil Lamb Managing Director
  • 2. Contents What is HRIS? Why do companies invest in these technologies? Smaller firms have historically been more reluctant What is Software as a Service (SaaS)? And why does it matter? Understanding your needs and priorities Step by step approach Making your case for HRIS 1
  • 3. What is HRIS? Benefit Management Demographics Reporting & Compensation Employee Portal Workflows & Time & Communication Attendance Performance Applicant Management Tracking 2
  • 4. HRIS is an evolving technology Some functionality is widely utilized and highly valuable; Other functionality is in early adoption phase Benefit High Mgmt Time & ~80% Attendance ~30% Applicant Tracking Demo- Medium ~25% graphics ~90% Perform Value Mgmt ~20% Low Workflow ~20% Estimated adoption rate Negative Industry Lifecycle 3
  • 5. Case Study Client Profile: ~1,000 employees, 20 locations, based in Texas Issues Key Benefits  Utilized paper-based  Employees were able to enrollment process learn about benefit offerings online  Seeking more efficient enrollment process with  Open enrollment and life fewer errors events managed online  Key HR data maintained on  Demographic data several systems, including managed centrally excel files  Permission based access  Other departments (e.g., and reporting Finance) constantly functionality relieved requested reports reporting burden Panelist Questions: 1) In your experience, why do companies invest in an online enrollment/HRIS system? 2) What types of companies are more likely to utilize a system (size, industry, other characteristics)? 4
  • 6. Why do companies invest in HRIS? 50% of HR time is spent Online enrollment alone saves processing employee information $27.50 per employee per annum on and answering questions (1) printing, postage and personnel (2) Only 45% of employees feel that The benchmark class for ratio of they receive adequate employees to HR generalists communication from managers Efficiency ranges from 141:1 to 318:1 (3) and HR departments (4) Paper-based FLSA, FMLA, OSHA, Communication communication EEO, ADA, FICA, results in 40% error FUTA, ADEA, health rates compared to care reform…. 5% in electronic file exchanges Compliance, Necessity Litigation Risk 5 (1) Forrester Research, (2) Forrester Research (3)Best Practices, LLC (4) ReviewSNAP
  • 7. Who is investing? Large firms have historically invested more in HRIS systems % 45 40 35 30 25 20 Large (>500 ees) Smaller (<500 ees) 15 10 5 0 No Yes, but no This Year Yes in 1+ Not Expanding Don't Know plans year Expanding But… new technological progress has driven down costs, making functionality available to smaller firms Source: Enterprise And SMB Software Survey, North America And Europe, Q4 2009 6
  • 8. What is Software as a Service (SaaS)? Traditional Software On-Demand Utility Plug In, Subscribe Build Your Own Pay-per-Use UC Berkeley, Strategic Computing and Communications Technology, Group D 7
  • 9. Why does SaaS matter? Smaller firms can now enjoy HRIS functionality that only large firms could afford (e.g., PeopleSoft) UC Berkeley, Strategic Computing and Communications Technology, Group D 8
  • 10. Understanding your needs and priorities • Standard Features • Employee self-service • Benefit management • Demographic information • Compensation management • Time & Attendance • Clock-in, clock-out • Project-based timekeeping • Time sheet management • Time-off tracking • Talent Management • Web-based applicant tracking • Performance management • Communication tools • Training/skills tracking • HR Functionality • Workflows • Survey capabilities • Wellness programs • Advanced reporting 9
  • 11. A step by step approach Determine Needs Obtain Establish a Approval (ROI) Budget Develop Interview and Project Plan Evaluate 10
  • 12. Making your case for HRIS Cost Savings Return on Divided by Investment Hard and Soft Costs Cost savings and improved communication can be difficult to quantify, remember to factor in compliance and risk management 11