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How to Build Your App’s
Brand on the App Stores
Anton Tatarinovich, Katsiaryna Covaci
App Promotion Summit 2020
About us
Anton Tatarinovich Katsiaryna Covaci
ASO Consultant
Previous - Digital Marketing Specialist at Firebird Tours
katsiaryna.covaci@phiture.com
ASO Consultant
Previous - Head of Marketing at SplitMetrics
anton.tatarinovich@phiture.com
About us
App Store Optimization | Retention | Growth Consulting
Agenda
01. Status quo: Why brand is important for mobile apps
02. What is a brand?
03. How to build a brand for the mobile app: from abstract to measurable
04. ASO-Brand dynamic: How existing brand can be leveraged in ASO
05. ASO-Brand dynamic: How ASO can help in building the brand
App Store optimization deals with generic keywords
Status Quo
A massive part of ASO manager’s work is KWO.
Generic keywords are usually characterized by lower
traffic volumes and higher competition since everyone
can use them in their metadata, while using other brands
as keywords in your metadata is almost always forbidden
by the app stores.
Generic keywords Branded keywords
[taxi]
[racing game]
[dating]
[news]
[match 3]
[weather]
[Uber]
[Real Racing]
[Tinder]
[Guardian]
[Toon Blast]
[The Weather Channel]
ASO managers have little or no influence on brand
Status Quo
“Among all keywords with volume over 75, over 90% are
brands [...] Above a volume 90, all keywords are brands
exclusively.”
“Brand keywords account for almost 70% of search traffic.”
“65% of downloads come from branded keywords.”
The higher search volume a keyword has, the more likely it is
to be a brand name
“9 out of 10 top keywords are branded.”
ASO managers have little or no influence on brand
Status Quo
Generic keywords Branded keywords
Under ASO control
● High competition
● Low/medium traffic volume
● Generate 30-40% of overall organic
installs
● 70% overall installs volume
● Low competition (remember - ASA)
● 90% of high-volume keywords are branded
● Potentially generate downloads from high-LTV users
No control
Status Quo
Brands in the age of COVID-19
Source: SensorTower - “Search Data Shows Consumers Turning to Trusted App Brands Amid
Coronavirus Crisis”
“Sensor Tower data reveals the top 100 searched terms in the U.S. App
Store in the wake of the COVID-19 shutdowns did not contain any
general queries relating to app types or services that might normally
be associated with a pandemic or shelter-in-place orders.
Most consumers are taking to App Store search with a predetermined
intent to download specific apps.”
Strong brands are
getting stronger.
Status Quo
To capture maximum value on the App Store or
Google Play you need a brand.
Agenda
01. Status quo: Why brand is important for mobile apps
02. What is a brand?
03. How to build a brand for the mobile app: from abstract to measurable
04. ASO-Brand dynamic: How existing brand can be leveraged in ASO
05. ASO-Brand dynamic: How ASO can help in building the brand
The notion of a brand
What is a brand?
Brand is an identity of a company (product, app). It helps
your users differentiate your product among
competitors, reduces risks and sets expectations, A.K.A.
the product is easy to find and users know what they’re
getting into.
Positive expectations explain high CVR on branded
keywords.
McDonald’s
The New
York Times
Spotify
Clash of
Clans
Traditional brands Digital-native brands
Nike Skyscanner
What a brand is made of
What is a brand?
Brand
Promise
Imagery
Performance
Interaction
● Ads
● App store visuals
● OOH campaigns
● Content
● ...
● Crash rate
● Features
● UI
● Pricing model
● ...
Source: NYU Stern
Agenda
01. Status quo: Why brand is important for mobile apps
02. What is a brand?
03. How to build a brand for the mobile app: from abstract to measurable
04. ASO-Brand dynamic: How existing brand can be leveraged in ASO
05. ASO-Brand dynamic: How ASO can help in building the brand
Brand marketing - Before
How to build a brand for the mobile app: from abstract to measurable
Brand marketing is generally regarded as a massive,
difficult-to-measure and very expensive activity. Due to
the absence of a transparent process and clear metrics,
the downside is often too big for small and
medium-sized publishers.
“When we say brand marketing, that could mean a number of
different things: You could run TV ads [...], you could take out
magazine ads, you can get OOH billboards.”
- Shamath Rao, CEO at RocketShip HQ
Brand marketing - After
How to build a brand for the mobile app: from abstract to measurable
Brand marketing is generally regarded as a massive,
difficult-to-measure and very expensive activity. Due to
the absence of a transparent process and clear metrics,
the downside is often too big for small and
medium-sized publishers.
Brand marketing - Today
How to build a brand for the mobile app: from abstract to measurable
Agenda
01. Status quo: Why brand is important for mobile apps
02. What is a brand?
03. How to build a brand for the mobile app: from abstract to measurable
04. ASO-Brand dynamic: How existing brand can be leveraged in ASO
05. ASO-Brand dynamic: How ASO can help in building the brand
ASO - Brand Dynamic
ASO-Brand dynamic: How existing brand can be leveraged in ASO
ASO Brand
Optimised textual assets
Converting icon
ASO A/B testing
Brand keywords
Branded assets
App & Web Referrer
traffic
How existing brand can be leveraged in ASO
ASO-Brand dynamic: How existing brand can be leveraged in ASO
1. Utilising brand in your KWO strategy will help you increase visibility
65% of downloads come from branded keywords.
They also convert and retain better.
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Keyword type Conversion Rate
Retention rate
(30 days)
Brand 43.7% 42.5%
Generic 23.3% 40.9%
Competitor 16.4% 41.6%
Same developer apps 17.4% 39.8%
Others* 26.7% 16.5%
Source: Google Play Console
*Others : keywords that have low volume of store listing visitors (<100 searches per month)
“65% of downloads come from branded keywords.”
How to utilise brand in your KWO strategy
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Consider misspellings and abbreviations for your brand. If you don’t rank for them, add them to the
metadata
Source: AppTweak
How to utilise brand in your KWO strategy
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Stay dynamic and keep testing. You can later remove certain brand search terms from your metadata in
favor of generics and still keep the ranks you gained
How to utilise brand in your KWO strategy
ASO-Brand dynamic: How existing brand can be leveraged in ASO
When localising, keep in mind that native speakers of the language you are localising for will often search
for your brand in their language
uber убер ‫אובר‬ ウーバー 우버
Brand search terms popularity can indicate when a
brand becomes stronger or weaker
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Brand keyword 1
Brand keyword 2
Source: App Store Connect, AppTweak
How existing brand can be leveraged in ASO
ASO-Brand dynamic: How existing brand can be leveraged in ASO
1. Utilising brand in your KWO strategy will help you increase visibility
2. By including brand in your creative assets, your app can drive more downloads
Best practices of incorporating brand in your CRO
strategy
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Using your brand assets on the store product page is beneficial in the locales where your brand awareness
is high
Best practices of incorporating brand in your CRO
strategy
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Using your brand assets on the store product page is beneficial in the locales where your brand awareness
is high
Yet, you can give branded assets a try in the locales where your brand is not so strong. It may not bring you
additional installs on the spot, but it will help you grow your brand in the long run
Best practices of incorporating brand in your CRO
strategy
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Including a brand wordmark in the icon* is one of the well known best practices
App name
Brand name
Brand name
*Icons are for exemplary purposes
Best practices of incorporating brand in your CRO
strategy
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Ensure consistency in your creatives between different organic and non-organic channels.
Ads App Store
How existing brand can be leveraged in ASO
ASO-Brand dynamic: How existing brand can be leveraged in ASO
1. Utilising brand in your KWO strategy will help you increase visibility
2. By including brand in your creative assets, your app can drive more downloads
3. A well established web or app stores presence will ensure quality referrer traffic
If you already grew a strong web presence before launching an app, you can direct the web traffic towards
the new app. You can do the same if you have a well-established app on the market.
Quality referrer traffic
ASO-Brand dynamic: How existing brand can be leveraged in ASO
Agenda
01. Status quo: Why brand is important for mobile apps
02. What is a brand?
03. How to build a brand for the mobile app: from abstract to measurable
04. ASO-Brand dynamic: How existing brand can be leveraged in ASO
05. ASO-Brand dynamic: How ASO can help in building the brand
1. As an emerging brand, you can optimise the 3 most important ASO assets as part of your brand
strategy from the get-go
How ASO can help in building the brand
ASO-Brand dynamic: How ASO can help in building the brand
Optimise 3 most important ASO assets as part of your
brand strategy
ASO-Brand dynamic: How ASO can help in building the brand
SEARCH PRODUCT PAGE BROWSE FEATURING
Optimise 3 most important ASO assets as part of your
brand strategy
ASO-Brand dynamic: How ASO can help in building the brand
Icon
Title
Subtitle
Optimise 3 most important ASO assets as part of your
brand strategy
ASO-Brand dynamic: How ASO can help in building the brand
Title
Do your keyword research, when
you are still developing the
product.
Optimise 3 most important ASO assets as part of your
brand strategy
ASO-Brand dynamic: How ASO can help in building the brand
Title
Do your keyword research, when
you are still developing the
product.
And then come up with a short
brand name for your app
Just don’t take it too seriously...
ASO-Brand dynamic: How ASO can help in building the brand
Optimise 3 most important ASO assets as part of your
brand strategy
ASO-Brand dynamic: How ASO can help in building the brand
Make sure your marketing tagline is up to 30 characters long and keyword optimised - it is now your subtitle
Optimise 3 most important ASO assets as part of your
brand strategy
Contribute to your acquisition efforts and invest in your brand recognition by building your icon with ASO
best practices in mind
ASO-Brand dynamic: How ASO can help in building the brand
Icon with symbolIcon with wordmark
1. As an emerging brand, you can optimise the 3 most important ASO assets as part of your brand
strategy from the get-go
2. As an established company, you can leverage ASO A/B testing for rebranding
How ASO can help in building the brand
ASO-Brand dynamic: How ASO can help in building the brand
Leverage ASO A/B testing for rebranding
Create the best converting icon, not the worst conversing one
ASO-Brand dynamic: How ASO can help in building the brand
Leverage ASO A/B testing for rebranding
Develop the tone of voice and messaging that resonates with the users. See how to create powerful
messaging create powerful messaging for ASO using a creative matrix
ASO-Brand dynamic: How ASO can help in building the brand
Key takeaways
1. While branded keywords are better for organic installs, ASO managers still mostly work with generic keywords and
have no influence on brand.
2. To maximize organic potential of an app on any app store, building a brand is key.
3. Brand marketing for mobile apps is a function of promise (marketing, UA, ads) and performance (product). When they
are in a perfect match, great brands are built.
4. Leverage your existing brand in ASO through adding brand keywords to metadata, branding your creative assets and
driving more quality app/web referrer traffic.
5. Help to build a brand with ASO by optimizing key app store assets before brand guidelines are set in stone and
leverage ASO A/B testing for rebranding.
Final word
“From workplace productivity, to shopping, to education, Americans are
turning to enterprises that have long-established brands for answers.”
Thanks!
Have questions? Contact us:
anton.tatarinovich@phiture.com
katia.covaci@phiture.com

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How to Build Your App’s Brand on the App Stores | APS WFH 2020

  • 1. How to Build Your App’s Brand on the App Stores Anton Tatarinovich, Katsiaryna Covaci App Promotion Summit 2020
  • 2. About us Anton Tatarinovich Katsiaryna Covaci ASO Consultant Previous - Digital Marketing Specialist at Firebird Tours katsiaryna.covaci@phiture.com ASO Consultant Previous - Head of Marketing at SplitMetrics anton.tatarinovich@phiture.com
  • 3. About us App Store Optimization | Retention | Growth Consulting
  • 4. Agenda 01. Status quo: Why brand is important for mobile apps 02. What is a brand? 03. How to build a brand for the mobile app: from abstract to measurable 04. ASO-Brand dynamic: How existing brand can be leveraged in ASO 05. ASO-Brand dynamic: How ASO can help in building the brand
  • 5. App Store optimization deals with generic keywords Status Quo A massive part of ASO manager’s work is KWO. Generic keywords are usually characterized by lower traffic volumes and higher competition since everyone can use them in their metadata, while using other brands as keywords in your metadata is almost always forbidden by the app stores. Generic keywords Branded keywords [taxi] [racing game] [dating] [news] [match 3] [weather] [Uber] [Real Racing] [Tinder] [Guardian] [Toon Blast] [The Weather Channel]
  • 6. ASO managers have little or no influence on brand Status Quo “Among all keywords with volume over 75, over 90% are brands [...] Above a volume 90, all keywords are brands exclusively.” “Brand keywords account for almost 70% of search traffic.” “65% of downloads come from branded keywords.” The higher search volume a keyword has, the more likely it is to be a brand name “9 out of 10 top keywords are branded.”
  • 7. ASO managers have little or no influence on brand Status Quo Generic keywords Branded keywords Under ASO control ● High competition ● Low/medium traffic volume ● Generate 30-40% of overall organic installs ● 70% overall installs volume ● Low competition (remember - ASA) ● 90% of high-volume keywords are branded ● Potentially generate downloads from high-LTV users No control
  • 8. Status Quo Brands in the age of COVID-19 Source: SensorTower - “Search Data Shows Consumers Turning to Trusted App Brands Amid Coronavirus Crisis” “Sensor Tower data reveals the top 100 searched terms in the U.S. App Store in the wake of the COVID-19 shutdowns did not contain any general queries relating to app types or services that might normally be associated with a pandemic or shelter-in-place orders. Most consumers are taking to App Store search with a predetermined intent to download specific apps.” Strong brands are getting stronger.
  • 9. Status Quo To capture maximum value on the App Store or Google Play you need a brand.
  • 10. Agenda 01. Status quo: Why brand is important for mobile apps 02. What is a brand? 03. How to build a brand for the mobile app: from abstract to measurable 04. ASO-Brand dynamic: How existing brand can be leveraged in ASO 05. ASO-Brand dynamic: How ASO can help in building the brand
  • 11. The notion of a brand What is a brand? Brand is an identity of a company (product, app). It helps your users differentiate your product among competitors, reduces risks and sets expectations, A.K.A. the product is easy to find and users know what they’re getting into. Positive expectations explain high CVR on branded keywords. McDonald’s The New York Times Spotify Clash of Clans Traditional brands Digital-native brands Nike Skyscanner
  • 12. What a brand is made of What is a brand? Brand Promise Imagery Performance Interaction ● Ads ● App store visuals ● OOH campaigns ● Content ● ... ● Crash rate ● Features ● UI ● Pricing model ● ... Source: NYU Stern
  • 13. Agenda 01. Status quo: Why brand is important for mobile apps 02. What is a brand? 03. How to build a brand for the mobile app: from abstract to measurable 04. ASO-Brand dynamic: How existing brand can be leveraged in ASO 05. ASO-Brand dynamic: How ASO can help in building the brand
  • 14. Brand marketing - Before How to build a brand for the mobile app: from abstract to measurable Brand marketing is generally regarded as a massive, difficult-to-measure and very expensive activity. Due to the absence of a transparent process and clear metrics, the downside is often too big for small and medium-sized publishers. “When we say brand marketing, that could mean a number of different things: You could run TV ads [...], you could take out magazine ads, you can get OOH billboards.” - Shamath Rao, CEO at RocketShip HQ
  • 15. Brand marketing - After How to build a brand for the mobile app: from abstract to measurable Brand marketing is generally regarded as a massive, difficult-to-measure and very expensive activity. Due to the absence of a transparent process and clear metrics, the downside is often too big for small and medium-sized publishers.
  • 16. Brand marketing - Today How to build a brand for the mobile app: from abstract to measurable
  • 17. Agenda 01. Status quo: Why brand is important for mobile apps 02. What is a brand? 03. How to build a brand for the mobile app: from abstract to measurable 04. ASO-Brand dynamic: How existing brand can be leveraged in ASO 05. ASO-Brand dynamic: How ASO can help in building the brand
  • 18. ASO - Brand Dynamic ASO-Brand dynamic: How existing brand can be leveraged in ASO ASO Brand Optimised textual assets Converting icon ASO A/B testing Brand keywords Branded assets App & Web Referrer traffic
  • 19. How existing brand can be leveraged in ASO ASO-Brand dynamic: How existing brand can be leveraged in ASO 1. Utilising brand in your KWO strategy will help you increase visibility
  • 20. 65% of downloads come from branded keywords. They also convert and retain better. ASO-Brand dynamic: How existing brand can be leveraged in ASO Keyword type Conversion Rate Retention rate (30 days) Brand 43.7% 42.5% Generic 23.3% 40.9% Competitor 16.4% 41.6% Same developer apps 17.4% 39.8% Others* 26.7% 16.5% Source: Google Play Console *Others : keywords that have low volume of store listing visitors (<100 searches per month) “65% of downloads come from branded keywords.”
  • 21. How to utilise brand in your KWO strategy ASO-Brand dynamic: How existing brand can be leveraged in ASO Consider misspellings and abbreviations for your brand. If you don’t rank for them, add them to the metadata Source: AppTweak
  • 22. How to utilise brand in your KWO strategy ASO-Brand dynamic: How existing brand can be leveraged in ASO Stay dynamic and keep testing. You can later remove certain brand search terms from your metadata in favor of generics and still keep the ranks you gained
  • 23. How to utilise brand in your KWO strategy ASO-Brand dynamic: How existing brand can be leveraged in ASO When localising, keep in mind that native speakers of the language you are localising for will often search for your brand in their language uber убер ‫אובר‬ ウーバー 우버
  • 24. Brand search terms popularity can indicate when a brand becomes stronger or weaker ASO-Brand dynamic: How existing brand can be leveraged in ASO Brand keyword 1 Brand keyword 2 Source: App Store Connect, AppTweak
  • 25. How existing brand can be leveraged in ASO ASO-Brand dynamic: How existing brand can be leveraged in ASO 1. Utilising brand in your KWO strategy will help you increase visibility 2. By including brand in your creative assets, your app can drive more downloads
  • 26. Best practices of incorporating brand in your CRO strategy ASO-Brand dynamic: How existing brand can be leveraged in ASO Using your brand assets on the store product page is beneficial in the locales where your brand awareness is high
  • 27. Best practices of incorporating brand in your CRO strategy ASO-Brand dynamic: How existing brand can be leveraged in ASO Using your brand assets on the store product page is beneficial in the locales where your brand awareness is high Yet, you can give branded assets a try in the locales where your brand is not so strong. It may not bring you additional installs on the spot, but it will help you grow your brand in the long run
  • 28. Best practices of incorporating brand in your CRO strategy ASO-Brand dynamic: How existing brand can be leveraged in ASO Including a brand wordmark in the icon* is one of the well known best practices App name Brand name Brand name *Icons are for exemplary purposes
  • 29. Best practices of incorporating brand in your CRO strategy ASO-Brand dynamic: How existing brand can be leveraged in ASO Ensure consistency in your creatives between different organic and non-organic channels. Ads App Store
  • 30. How existing brand can be leveraged in ASO ASO-Brand dynamic: How existing brand can be leveraged in ASO 1. Utilising brand in your KWO strategy will help you increase visibility 2. By including brand in your creative assets, your app can drive more downloads 3. A well established web or app stores presence will ensure quality referrer traffic
  • 31. If you already grew a strong web presence before launching an app, you can direct the web traffic towards the new app. You can do the same if you have a well-established app on the market. Quality referrer traffic ASO-Brand dynamic: How existing brand can be leveraged in ASO
  • 32. Agenda 01. Status quo: Why brand is important for mobile apps 02. What is a brand? 03. How to build a brand for the mobile app: from abstract to measurable 04. ASO-Brand dynamic: How existing brand can be leveraged in ASO 05. ASO-Brand dynamic: How ASO can help in building the brand
  • 33. 1. As an emerging brand, you can optimise the 3 most important ASO assets as part of your brand strategy from the get-go How ASO can help in building the brand ASO-Brand dynamic: How ASO can help in building the brand
  • 34. Optimise 3 most important ASO assets as part of your brand strategy ASO-Brand dynamic: How ASO can help in building the brand SEARCH PRODUCT PAGE BROWSE FEATURING
  • 35. Optimise 3 most important ASO assets as part of your brand strategy ASO-Brand dynamic: How ASO can help in building the brand Icon Title Subtitle
  • 36. Optimise 3 most important ASO assets as part of your brand strategy ASO-Brand dynamic: How ASO can help in building the brand Title Do your keyword research, when you are still developing the product.
  • 37. Optimise 3 most important ASO assets as part of your brand strategy ASO-Brand dynamic: How ASO can help in building the brand Title Do your keyword research, when you are still developing the product. And then come up with a short brand name for your app
  • 38. Just don’t take it too seriously... ASO-Brand dynamic: How ASO can help in building the brand
  • 39. Optimise 3 most important ASO assets as part of your brand strategy ASO-Brand dynamic: How ASO can help in building the brand Make sure your marketing tagline is up to 30 characters long and keyword optimised - it is now your subtitle
  • 40. Optimise 3 most important ASO assets as part of your brand strategy Contribute to your acquisition efforts and invest in your brand recognition by building your icon with ASO best practices in mind ASO-Brand dynamic: How ASO can help in building the brand Icon with symbolIcon with wordmark
  • 41. 1. As an emerging brand, you can optimise the 3 most important ASO assets as part of your brand strategy from the get-go 2. As an established company, you can leverage ASO A/B testing for rebranding How ASO can help in building the brand ASO-Brand dynamic: How ASO can help in building the brand
  • 42. Leverage ASO A/B testing for rebranding Create the best converting icon, not the worst conversing one ASO-Brand dynamic: How ASO can help in building the brand
  • 43. Leverage ASO A/B testing for rebranding Develop the tone of voice and messaging that resonates with the users. See how to create powerful messaging create powerful messaging for ASO using a creative matrix ASO-Brand dynamic: How ASO can help in building the brand
  • 44. Key takeaways 1. While branded keywords are better for organic installs, ASO managers still mostly work with generic keywords and have no influence on brand. 2. To maximize organic potential of an app on any app store, building a brand is key. 3. Brand marketing for mobile apps is a function of promise (marketing, UA, ads) and performance (product). When they are in a perfect match, great brands are built. 4. Leverage your existing brand in ASO through adding brand keywords to metadata, branding your creative assets and driving more quality app/web referrer traffic. 5. Help to build a brand with ASO by optimizing key app store assets before brand guidelines are set in stone and leverage ASO A/B testing for rebranding.
  • 45. Final word “From workplace productivity, to shopping, to education, Americans are turning to enterprises that have long-established brands for answers.”
  • 46. Thanks! Have questions? Contact us: anton.tatarinovich@phiture.com katia.covaci@phiture.com