Phoenix Business Consulting (Intelligent Enterprise Consultants).

1. Phoenix Business Consulting
Capabilities Brief

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‫‏‬Dear Sir/Madam,
‫‏‬
Thank you for downloading our Corporate Profile.
‫‏‬Phoenix has been helping organizations like you for over 20 years now, and we
pride ourselves in being trusted advisors to our clients. You can trust us in
finding you the best candidates with the right experience and track record to
deliver. Our support structure is different than other staffing firms. We assign
active account managers who help oversee the performance of our staff and
provide any support required to deliver their work. This program which we rolled
out to all our active and important support clients in the last three years,
resulted in high client satisfaction. So, don't be surprised if, on a periodic basis,
you will receive a call from our Account Manager to check in with our team
members performance.
‫‏‬We find more success with our clients if we can be aligned with you on a
strategic level. What it means is that the more we know what your organization
is going through, what pain points you are currently struggling with, and
anticipating what you have in your roadmap, the better it is for us to anticipate
the services that you need.
‫‏‬As an example, one of our clients wanted to upgrade to S/4 HANA but
doesn’t know how to go about it, how to cost out the services and what is the
impact on the existing license structure. As part of our customer service
engagement, we provided free of charge demos and discovery session with
them. Since we know their pain points, we were able to advise them on what
will be the return if they upgrade to S/4 HANA. We saved them a lot of
consulting hours because we were able to share with them functionalities from
that comes in standard from S/4 HANA.
Message from the President
‫‏‬
Another example is the use of extensions not native to SAP Business
Suite. One of our client is struggling with the volume of AP invoices not getting
paid. There are several factors causing this issue -- from misplaced invoices or
failure in processing the 3-way-match. Because of our strategic alignment with
this client, we were able to advise them to look at 3rd party solution that works
well with SAP. From demonstration to license cost negotiation, we were able to
help the client saved hundreds thousands of dollars. We found the right solution
for them that helps monitor the status of the invoices and get better statistical
data where the issues are coming from.
These are only some of the examples of what we do for our clients. We know
that you've been using SAP for several number of years now. We may have one
or two ideas that we can share with you on how to optimize it better.
Yours truly,
‫‏‬Hanif Sarangi
‫‏‬HSarangi@phoenixteam.com

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‫‏‬70+
‫‏‬Public Sector Clients
‫‏‬Counties/ Cities/
School Districts/
Special Districts/
Utilities
‫‏‬Years providing SAP
AMS, Staffing, and
Implementation
support.
‫‏‬20+

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Phoenix’s Domestic and International Presence
Number of Staff
* US / CAN – 100
‫‏‬* INDIA – 40

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1. SAP Implementation Services
2. SAP Application Management
Support (AMS)
4. Management and Other Enterprise
Support Consulting
3. IT Staffing Augmentation and
Training
Phoenix’s Core Capabilities

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‫‏‬SAP Functional Consulting
SAP Financials
SAP Sales and Distribution
SAP Procurement (SRM and Ariba)
SAP Inventory & Warehouse Management
SAP Production Planning
SAP Enterprise Asset Management
SAP Project Systems
SAP Human Capital Management
SAP Analytics and Reporting (BI, BW, BOBJ,
ABAP, BPC)
1. SAP Implementation Services
‫‏‬SAP Technical Consulting
SAP BASIS and System Administration
SAP Enterprise Portal
SAP Process Orchestration / API/ Integration
SAP Business Workflow Implementation
SAP Security and Authorization / GRC
SAP Master Data Management
SAP NetWeaver Consulting
SAP Hosting
Enterprise Content Management
Database Management

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2. SAP Application Management Support
‫‏‬SAP Solution Manager Deployment
‫‏‬Process Management
‫‏‬Change Control Management
‫‏‬IT Service Management
‫‏‬Business Process Operations
‫‏‬Landscape Management
‫‏‬Application Monitoring
‫‏‬Production Support Tiers
‫‏‬L1 – Help Desk Management
‫‏‬L2 – Internal Central Production
Support Management
‫‏‬L3 – Support Consulting
‫‏‬Staffing Capabilities
‫‏‬Onsite/ Embedded Support
‫‏‬Remote (Offsite) Support
‫‏‬Offshore Support (Cost Control
Option)

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3. IT Staff Augmentation and Training
‫‏‬Staff Augmentation
‫‏‬Project Managers
‫‏‬K-5/ Platinum Level Consultants
‫‏‬Business Analyst
‫‏‬Programmers/ Developers
‫‏‬Mobile Developers
‫‏‬Database Administrators
‫‏‬Testers
Organization Change Managers
Corporate Trainers
‫‏‬Training
‫‏‬Project Team Training
‫‏‬End-user Training
‫‏‬Business Process Procedure
Development
‫‏‬Training Manual Development
‫‏‬SAP EnableNow Deployment
‫‏‬Customized Training
‫‏‬Onsite
‫‏‬Offsite

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4. Management and Other Enterprise Support
‫‏‬Management Support
‫‏‬Project Management Services
‫‏‬Testing Support
‫‏‬Data Migration Services
‫‏‬Independent Verification and
Validation (IV&V) Support
‫‏‬Request for Proposal Development
‫‏‬Others
‫‏‬Litigation and Expert Witness Services
‫‏‬System Implementation Audit Services

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